/10
★★★★★
based on 125942 reviews published
★★★★★
based on 125942 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Almost 2 weeks delivery time. Customer service not available by phone. E-mails are only answered unfriendly after several days.
Zorsan
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de! Our customer service was a bit overloaded due to the high number of requests and we are currently processing the delay. All requests will be processed as soon as possible. We apologize for the inconvenience. We are now available again by phone and invite you to contact us again. Mfg, Marylin
1
/5
★☆☆☆☆
I still haven't received what I ordered.... And I have already paid for it... I would like to understand xke?
Ary
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Answer from Petit-Fernand
Dear Ary, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Good afternoon, I communicated by email that I rectified the invoice and put the Nie, they sent it to me rectified and in the same email I communicated that I had not yet received the goods and we are still the same without receiving it. Please put a solution to the situation because I already need them. Best regards
Diana Prince Silva Costa
Translated review
Answer from Petit-Fernand
Dear Diane, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I did not receive the order ! After a wait of 1 month !!!!
Karleta
Translated review
Answer from Petit-Fernand
Dear Karleta, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
This is the second time I've ordered from this site, the first time I was very satisfied. This time the labels don't pass the 1st wash even though I follow the instructions like the first time... very disappointed.
Laura
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Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
We still haven't received any labels...you guys are way overdue. You don't even respond to emails!!! I will never order from this site again....
Giamba
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Answer from Petit-Fernand
Dear Giamba, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Very disappointed with the quality of the product. After a month at school and a few washes later, the labels have almost all peeled off. I regret having ordered so many...
K..
Translated review
Answer from Petit-Fernand
Hello Karine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Never arrived and the seller does not answer me đ
Svetlana L.
Translated review
Answer from Petit-Fernand
Dear Svetlana, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I never received the product
Stehanie
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Answer from Petit-Fernand
Hello Stehanie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
FATAL. My order has not arrived yet.
MarĂa Dolores Saura
Translated review
Answer from Petit-Fernand
Dear Maria Dolores, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Time limit More than one week
HĂ©lĂšne Rosenberger
Translated review
Answer from Petit-Fernand
Hi HĂ©lĂšne, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received my order yet. I have been waiting for 3 weeks already.
Mar
Translated review
Answer from Petit-Fernand
Dear Martina, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I loved the stickers that I received, they are beautiful and when I stick them on my clothes they don't become opaque, they keep the brightness and brilliance of the colors. Thank you
Guest
Translated review
Answer from Petit-Fernand
Dear Wanda, Thank you very much for leaving a positive feedback. Feel free to change your evaluation if you have been satisfied with our products and service, since you have put a rather negative notation đ Have a nice day, Melina
1
/5
★☆☆☆☆
At the moment I have not received the order, so I am not able to evaluate it very well.
Roci
Translated review
Answer from Petit-Fernand
Dear Rocio Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Ordered adhesive labels x clothes on Sept. 13 and today Oct. 2 nothing has arrived yet. It is not even possible to track the shipment. Very bad experience, do not recommend, probably money lost.
Sissi
Translated review
Answer from Petit-Fernand
Dear Sissi, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Goods not received
Lisa
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We invite you to contact our customer service so that we can help. Mfg, Marylin
1
/5
★☆☆☆☆
After the first wash it came off again.
Katharina
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We invite you to contact our customer service so that we can help. Mfg, Marylin
1
/5
★☆☆☆☆
Has not arrived
Guest
Translated review
Answer from Petit-Fernand
Dear Luz Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
More than 10 days of waiting and still nothing has arrived. Baby started kindergarten without the labels. Kudos for the lack of organization.
Kimelu C.
Translated review
Answer from Petit-Fernand
Dear Kimelu, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
After 15 days I still have not received anything, they have a contact telephone number in Spain, but it is absolutely useless. Since all attempts to contact them have been null (and I can assure you that there have been quite a few). A few days ago I wrote an email and I have not received any response. Zero customer service!
Beatriz Jeronimo
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Answer from Petit-Fernand
Dear Beatriz, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Never arrived the labels, very poor assistance
Luana
Translated review
Answer from Petit-Fernand
Dear Luana, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
I placed my order on 4th Sept (it's now 2nd Oct) and I am still waiting for my delivery. I have been emailing my concerns only to receive repetitive replies of the same email stating that my order is on its way and should be with me within 10days of ordering. Every time I ask for a refund my emails are ignored. The telephone number given for customer service doesn't seem to work, it goes straight to voicemail and I'm still to receive a call back. I'm very dissatisfied & frustrated đ
Mrs B.
Answer from Petit-Fernand
Hello, we are sorry to hear this. All messages are treated, but in high season it can take a bit longer sometimse. We apologize for this and hope you recevied your support by now. If not, we invite you to contact us again. Kindly, Marylin
1
/5
★☆☆☆☆
I placed my order on September 12, and as of today, October 2, I still have not received it. They tell me that my order has already gone out but I have not received it, I have sent an email to see if they answer me.
Anabel Vega Caballero
Translated review
Answer from Petit-Fernand
Dear Anabel, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I never received anything scam
Fatima
Translated review
Answer from Petit-Fernand
Hello Fatima, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I am still waiting for it
Mari Carmen Rodriguez Justicia
Translated review
Answer from Petit-Fernand
Dear MariCarmen Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have placed at least a dozen orders. The labels are outstanding and recommended but on shipping time we just don't get it. I have been waiting for a month for the envelope with my last order and by this time school has already started. You cannot entrust a shipment to the postal service without being able to track it.
Franci
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Answer from Petit-Fernand
Dear Franci, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
1
/5
★☆☆☆☆
I never received anything ..... đ
Astrid Pelletier
Translated review
Answer from Petit-Fernand
HelloAstrid, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The labels never arrived
Diana Ramirez Ceballos
Translated review
Answer from Petit-Fernand
Dear Diana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still haven't received my order, I'm very dissatisfied.
Audrey Labat
Translated review
Answer from Petit-Fernand
Hello Audrey, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Very bad ordered September 4 still not arrived
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena