/10
★★★★★
based on 125975 reviews published
★★★★★
based on 125975 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I would have liked a little more choice for the patterned background of the labels. Delivery took longer than expected. But the labels hold up well and do their job.
Éliko
Translated review
Answer from Petit-Fernand
Hello Elise, Thank you for your order and for your suggestion, we'll take it into account. Good day, Melina
2
/5
★★☆☆☆
Order placed on August 16 and still nothing received. I sent a message and still no answer but of course I was charged. The labels don't stick well....
Cindy Flamer
Translated review
Answer from Petit-Fernand
Hi Cindy, I'm sorry you didn't receive your order. We're reworking it and shipping it back to you. Good day, Melina
2
/5
★★☆☆☆
The labels don't fit properly, so I broke several of them .... A bit disappointed with the quality you claim to make.
Isabelle Nguyen
Translated review
Answer from Petit-Fernand
Hello Isabelle, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Self-adhesive label for clothing, very disappointed with the product. The label doesn't peel off, you have to use scissors and it's really not great....
Armonie
Translated review
Answer from Petit-Fernand
Hi Armonie, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
I hope you have English translation
Alwazzan Hussein
Translated review
Answer from Petit-Fernand
Dear Alwazzan, Thank you for your message and your interest for our products. We do have an english website : http://www.petit-fernand.co.uk Kind regards, Melina
3
/5
★★★☆☆
The sticker booklet arrived on time and with the perfect design. But I ordered two notebooks with two different names, and one of them had part of the stickers with the name of the other child. In other words, one and a half notebooks with one name.
Maria Mercedes
Translated review
Answer from Petit-Fernand
Dear Maria, Thank you for your message. I am sorry to hear about the sticker presentation. We will take your comment into consideration for future shipments. Best regards, Maria.
2
/5
★★☆☆☆
The labels are very easy to stick on clothes, but after two washes at 40 degrees, they are already starting to peel off! I thought they'd be much more resistant! Very practical for marking clothes for colonies, but totally avoidable for regular use!
Sabrina
Translated review
Answer from Petit-Fernand
Hello Sabrina, I'm sorry that your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
I received labels that were not the first names of children I did not understand pk
Hasna Hafnaoui
Translated review
Answer from Petit-Fernand
Hello Hasna, I'm sorry you have received labels by mistake, if you have not received your order I invite you to make a complaint to [email protected] Good day, Melina
3
/5
★★★☆☆
Disappointed by iron-on labels that don't stick to clothes
Pauline Dubois
Translated review
Answer from Petit-Fernand
Hello Pauline, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
I had ordered mini labels to label felt and colored pencils, but the labels are bigger and don't hold much, especially on colored pencils! I won't be buying them again, especially for 21 labels that will fit in the pencil case! Very disappointed
Titiplayer
Translated review
Answer from Petit-Fernand
Hello Laetitia, Thank you for your message. We offer different types of labels, for clothing or for objects, and the categories are clearly indicated on the site. You have received what you ordered, namely 1-line self-adhesive labels for objects. See you soon, Melina
3
/5
★★★☆☆
I'm less excited than last time. The writing isn't very pretty and the little drawing (dog) is too small. But it's still very practical.
Dakian
Translated review
Answer from Petit-Fernand
Hello Madam, Thank you for sharing your opinion. Good day, Melina
3
/5
★★★☆☆
For my third order the labels arrived with the edges not well enough cut out which made it really tricky to take them off the paper. I loved my first two orders but this one seemed to be defective.
Victoria D.
Answer from Petit-Fernand
Dear Victoria, thank you very much for shopping with petit-fernand.co.uk ! We are sorry you had a problem with the product. This is unusual and we invite you to contact our customer service by e-mail to: [email protected] ! Kindly, Marylin
3
/5
★★★☆☆
Very disappointed. I chose a rainbow background with white writing. When printed, it's illegible. Too bad the site doesn't block the choice when the final result is so bad. In the end, I had to make manual labels for my daughter...
Marie Le Gall
Translated review
Answer from Petit-Fernand
Hello Marie, Thank you for sharing your opinion. Indeed, when you personalize your labels, it shows you the result of the labels, with the chosen color and background. Good day, Melina
2
/5
★★☆☆☆
It was written delivered within 24h. We only received the parcel after 1 week.
Mukremin Kinay
Translated review
Answer from Petit-Fernand
Hello Mukremin, Thank you for sharing your opinion! Under no circumstances do we indicate delivery within 24 hours, we manufacture the order within 48 hours and then ship it within 2 to 6 days. Have a nice day, Melina
3
/5
★★★☆☆
Lovely packaging and practical labels for back-to-school! Totally delighted
Marine
Translated review
Answer from Petit-Fernand
Hello Marine, Thank you for your kind recommendation. Have a nice day, Melina
2
/5
★★☆☆☆
Very fast shipping, very nice presentation. However, after just one wash, some iron-on labels are already coming off. But I did everything right, as indicated in the instructions... So I'm not really satisfied with the quality.
Anastasia Azahraï
Translated review
Answer from Petit-Fernand
Hello Anastasia, Thank you for sharing your opinion, I'm sorry your labels are coming off, please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
I've been ordering for years with no problems, the result is perfect but for my last order the little drawing was missing. I warned, I wait for an answer
Elodie
Translated review
Answer from Petit-Fernand
Hello Élodie, Thank you for your message. We're sorry that the labels weren't printed correctly. We'll send them back to you with the correct illustration. Good day, Melina
3
/5
★★★☆☆
My daughter's labels were missing the design we said we'd chosen ("unicorme").
Silvia López Alvarez
Translated review
Answer from Petit-Fernand
Hello Silvia, I'm sorry your daughter's tags are missing the unicorns, we'll reprint them and send them back to you. Good day, Melina
3
/5
★★★☆☆
Compared to last year when it was very good, I'm disappointed this year because the stickers are badly precut and so they're very difficult to cut out and I tear them a bit. I'll give it a pass, though, because the stickers are nice and not too expensive.
Nathalie P
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for sharing your opinion. I'm sorry your labels aren't die-cut properly and I invite you to write to us at [email protected] so that we can send them back to you. See you soon, Melina
3
/5
★★★☆☆
Fast delivery, nice presentation, just need to try it on the fabric to see how it looks.
Rocio Ortego Cardenal
Translated review
Answer from Petit-Fernand
Dear Rocio, Thank you for your message and for choosing Petit-Fernand! If you have any questions about the placement of the labels, we invite you to contact us! Best regards, Maria.
2
/5
★★☆☆☆
Self-adhesive object labels received without the unicorn drawing ordered. Mail sent to customer service to warn but no return... Otherwise perfect!
Alexandre Pichon
Translated review
Answer from Petit-Fernand
Hello Alexandre, Thank you for sharing your opinion! I'm sorry you received the labels without the unicorns, we'll send them back to you. See you soon,Melina
2
/5
★★☆☆☆
When I placed my second order in August, I did not receive it.
Gwen
Translated review
Answer from Petit-Fernand
Hello Gwen, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please contact us at [email protected] and we'll get back to you. See you soon, Melina
3
/5
★★★☆☆
Good products, to be seen in the long term, I've already got labels going off....
Coralie Dehainault
Translated review
Answer from Petit-Fernand
Hello Coralie, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels are coming unstuck. Please write to us at [email protected] so that we can find a solution for you. See you soon, Melina
2
/5
★★☆☆☆
Very good for the items ordered. However, review the postage paid package August 23 delivered on August 31 delay well beyond the 48 hours indicated when ordering.
Brigitte Bethoule
Translated review
Answer from Petit-Fernand
Hello Brigitte, Thank you for sharing your opinion. We do indeed have a 48-hour manufacturing time and a 2 to 6-day delivery time, so I'm sorry if you didn't receive your order on time. Good day, Melina
3
/5
★★★☆☆
2 water bottles bought for my 2 little ones in kindergarten - the water stays fresh but you have to air it out well every evening, as a smell quickly emerges from the stoppers. What's more, the bottles fell out of their little hands several times, and the 2 stoppers broke at the joint! I had to buy 2 new caps! Moderately satisfied.
Gabrielle
Translated review
Answer from Petit-Fernand
Hi Gabrielle, Thank you for sharing your opinion! I'm sorry the caps broke when they fell off. As far as the smell is concerned, we recommend washing the bottles and caps with water and baking soda, which helps prevent odors. Good day, Melina
2
/5
★★☆☆☆
Very disappointed with the delivery times which. The are not mentioned at the time of ordering. Ordered on 22/08 to have the labels at the beginning of the school year. To date still not delivered. I sent 2 emails with no response. I ended up calling yesterday and my customer service representative was rushed and unpleasant! Having ordered from a competitor, I know how it works. Unfortunately I will no longer order from you even if some prices on certain products remain interesting. I prefer to pay a little more and have a more professional customer experience. Sincerely
Youssra Chahdi
Translated review
Answer from Petit-Fernand
Hello Youssra, Thank you for sharing your opinion. I'm sorry you had a bad experience with us, indeed we have 48h manufacturing then 2 to 6 business days for delivery. Regarding the customer experience on the phone, we strive to respond to every request as courteously and efficiently as possible. If this has not been the case, I'm sorry and invite you to write to us at [email protected] if you still haven't received your order to date. Good day, Melina
3
/5
★★★☆☆
I did not receive my order on time because the post office did not deliver my mail to the right address.
Amélie Moncet
Translated review
Answer from Petit-Fernand
Hello Amélie, Thank you for sharing your opinion! I'm sorry you haven't received your order yet, this is not normal. I invite you to write to us at [email protected] so that we can find a solution for you. See you soon, Melina
2
/5
★★☆☆☆
The self-adhesive labels for clothes are difficult to remove from their backing and get damaged. This was not the case with my previous order.
Joëlle Chaussée
Translated review
Answer from Petit-Fernand
Hi Joelle, Thank you for sharing your opinion! I'm sorry that the labels don't peel off properly, this is not normal indeed. I invite you to write to us at [email protected] so that we can provide you with a solution. See you soon, Melina
2
/5
★★☆☆☆
I'm really disappointed by these labels, even though they're very pretty and easy to put on, but they just don't hold. I spend a lot of time putting them back on... I was thinking of ordering some for my son, but I think I'll pass. I thought I'd pay a bit more for them, so I'd have quality, but it's exactly the same if I'd bought them at a higher price. I don't like to give bad reviews but I have no choice because the aim is to make them last and avoid having to put them back on all the time.
Md
Translated review
Answer from Petit-Fernand
Hello Marielle, Thank you for sharing your opinion! I'm sorry that the labels don't fit properly, it's not normal. I invite you to write to us at [email protected] so that we can find a solution for you. See you soon, Melina
3
/5
★★★☆☆
The kindergarten pack is very complete and the result is satisfactory! The only drawback is that the shoe labels faded on the first day.
Sarah D
Translated review
Answer from Petit-Fernand
Hello Sarah, I'm sorry your labels have faded, this is not normal. Please send us a photo of the labels to [email protected] so that we can find a solution for you. See you soon, Melina