/10
★★★★★
based on 125975 reviews published
★★★★★
based on 125975 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The labels are very pretty but I am disappointed compared to the outfit, I took a pack nursery and I have many that have come off! The stickers on the clothes and the iron-on ones! I was expecting a lot more for the price!
Client
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for sharing your opinion! I'm sorry that some of your labels have peeled off, this is not normal and I invite you to make a complaint at [email protected] . Good day, Melina
3
/5
★★★☆☆
I am satisfied with the appearance of the product ordered (invitation cards for a child's birthday) as well as the delivery time. However, I unfortunately made a mistake with the date (I noted "Sunday 31st August" instead of "Sunday 1st September", perhaps this error could have been detected before printing.
Sylvie Leturque
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Answer from Petit-Fernand
Hello Sylvie, Thank you for sharing your opinion, but we don't make invitation cards, you ordered iron-on labels for clothes from us 🙂
2
/5
★★☆☆☆
I followed the instructions to glue on my son's comforter... it burned. Thank you
Eugénie Tangre
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Answer from Petit-Fernand
Hi Eugénie, I'm sorry your son's blanket burned, but iron-on adhesives should be applied with an iron to heat-resistant fabrics. Good day, Melina
3
/5
★★★☆☆
I was more satisfied with last year. This time, the garment labels are all stuck together - you can't detach them, so I had to tear them off, which is a real shame.
Ralia
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Answer from Petit-Fernand
Hello Ralia, Thank you for sharing your opinion! I'm sorry that the labels don't peel off properly, this is not normal indeed. I invite you to write to us at [email protected] so that we can provide you with a solution. See you soon, Melina
2
/5
★★☆☆☆
The thermoadhesive labels don't stick well. I had gotten them last year and they were better.
K.m
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Answer from Petit-Fernand
Dear customer, thank you for your message. It is really abnormal that the labels do not come off easily, so please contact us at our customer service [email protected] indicating your order number and attaching mug shots, and we will find a solution together. Kind regards, Elena
2
/5
★★☆☆☆
I was delighted with my first order, but this time, the labels don't come off properly and sometimes even get damaged....
Client
Translated review
Answer from Petit-Fernand
Hi Estelle, Thank you for sharing your opinion! I'm sorry that the labels don't peel off properly, this is not normal indeed. I invite you to write to us at [email protected] so that we can provide you with a solution. See you soon, Melina
3
/5
★★★☆☆
The labels have trouble peeling off. When they do, they tear. The 1st order was more satisfactory than the second.
Guest
Translated review
Answer from Petit-Fernand
Hi Audrey, Thank you for sharing your opinion! I'm sorry that the labels don't peel off properly, this is not normal indeed. I invite you to write to us at [email protected] so that we can provide you with a solution. See you soon, Melina
3
/5
★★★☆☆
I purchased the stick on clothing labels for my kids going back to school this week and was disappointed to notice that the ones for my daughters labelled were not that well formatted, in fact the text was clearly not centred correctly and as a result the last letter ës' was half off the edge of the label. Other than that I do find them good value for money and they do last well as I used them last year but I did find this slightly disappointing as they don't look as good as they could've done
Maryam A.
Answer from Petit-Fernand
Dear Maryam, Thank you very much for shopping with petit-fernand.co.uk ! We are sorry you seemed to have a problem with the labels. This is not normal. The quality is very important to us and we invite you to contact our customer service for further assistance by e-mail to: [email protected] ! Kindly, Marylin
2
/5
★★☆☆☆
Very large labels for clothes, you'd think they were for a schoolbag. The labels don't really stick to the clothes, they go into the washing machine every few washes.
Marie Cransac
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Answer from Petit-Fernand
Hello Marie, Thank you for sharing your opinion. Indeed, we offer different sizes of iron-on labels, 1-line or 2-line format, in order to best match the use you wish to make of them. See you soon, Melina
3
/5
★★★☆☆
I received my order, but when I apply them to objects, they come off very quickly, too bad!
Mouna Gharbi
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Answer from Petit-Fernand
Hello Mouna, Thank you for sharing your opinion. I'm sorry that your labels are coming off, this is not normal indeed, I invite you to write to us at [email protected] for any complaint. See you soon, Melina
3
/5
★★★☆☆
The labels ripped and split when I peeled them off the backing. It's like they hadn't been cut properly. I phoned to ask for a replacement when they said they would send out. Hopefully the replacements will be better.
Jen C.
Answer from Petit-Fernand
Dear Jen, thank you for shopping with petit-fernand.co.uk ! We are sorry you had a problem with the stickers. This is not normal and we invite you to contact our customer service by e-mail to: [email protected] for help if the problem remain. Kindly, Marylin
2
/5
★★☆☆☆
Label very pretty but doesn't stay on the case at all. from the first wash the label fades. disappointed.
Margot Mercier
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Answer from Petit-Fernand
Hello Margot, I'm sorry to hear that your labels are coming unstuck. This is not normal and I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
2
/5
★★☆☆☆
Hello, I find the labels pretty and true to what I ordered, which is very good. However, when I use them, I find that the formats and the kindergarten pack are not really adapted to my needs. I'd like more self-adhesive labels for clothes and fewer for objects. I'd also like more small-format labels for the whole set. I find that even the mini item labels are far too large. This applies to most categories for my taste. I've also seen that your competitors have marketed shoe labels that make it easier for little ones to find their way between the right and left shoe, which is a good idea for the kindergarten pack: is this an idea you'd like to develop? I think it's important to stress that I'm satisfied with the quality of the product and the speed of production and delivery. But to fully meet my needs, I would unfortunately have to place another order, and I don't have the budget... I hope that my opinion will be taken into account and constructive, I only put 2 stars to attract your attention! Wishing you all the best. Sincerely
Mélanie Felczak
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Answer from Petit-Fernand
Hi Melanie, Thank you very much for ordering from C-MonEtiquette and for sharing your opinion! We will take your suggestion into account so that we can improve our products and services. Have a nice day, Melina
3
/5
★★★☆☆
Beautiful labels! Very fast shipping... the only downside is that pre-cutting is almost non-existent. I have to cut with scissors
Aurelie De Groote
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Answer from Petit-Fernand
Hello Aurélie, Thank you for sharing your opinion. I'm really sorry that some of the labels were badly precut, it's not normal indeed, I invite you to write to us at [email protected] indicating which labels it concerns, so that we can send them back to you. See you soon, Melina
3
/5
★★★☆☆
Quite disappointed by the self-adhesive labels to put on the labels of the clothes, they are really badly precut, a pain. Too bad the others are very good.
Alexandra
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Answer from Petit-Fernand
Hello Alexandra, Thank you for sharing your opinion. I'm really sorry that some of the labels were incorrectly precut, which is not normal. Please write to us at [email protected] and let us know which labels you're concerned about, so that we can send them back to you. See you soon, Melina
3
/5
★★★☆☆
Initially very pleased with my purchase, I was very disappointed when I ironed the iron-on labels onto my clothes. They wrinkled and yellowed despite the instructions. I haven't yet washed the objects and clothes on which I stuck the other labels I ordered, but I fear the worst.
Marie
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Answer from Petit-Fernand
Hello Marie, Thank you for sharing your opinion. I'm sorry that your labels didn't hold up. Please write to us at [email protected] if you have any complaints. Good day, Melina
3
/5
★★★☆☆
The stickers look great but I'm struggling to detach them from booklet with out them ripping or snagging on edges so look messy. So wasted alot of stickers and not cheap to just have to throw out
Carrie M.
Answer from Petit-Fernand
Dear Carrie, thank you for shopping with petit-fernand.co.uk ! We are sorry you had a problem with the stickers. This is not normal and we invite you to contact our customer service by e-mail to: [email protected] for help. Kindly, Marylin
2
/5
★★☆☆☆
No problems with the site and delivery, everything went smoothly. I ordered the smallest labels for the objects and unfortunately, they don't stick well on the hexagonal-shaped pencils and pens.
Celine
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Answer from Petit-Fernand
Hi Céline Thank you for sharing your opinion. The labels for the objects need to be applied firmly and you need to wait 24 hours before using the pencils, so that the glue soaks in well. Have a nice day, Melina
3
/5
★★★☆☆
Stickers arrived quickly. Unfortunately, the color of some stickers is a little blurry, otherwise very nice.
Guest
Translated review
Answer from Petit-Fernand
Please contact us by e-mail so that we can help, because this is not normal and must not happen
3
/5
★★★☆☆
Shipping took a good week, but I can't say any more as they are yet to be used
Paula K.
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Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We hope that your order will reach you soon. As the goods come from France, you should expect 2 - 6 working days. Your order should be with you soon. Mfg, Marylin
2
/5
★★☆☆☆
I ordered the adhesives with great expectations for my daughter's clothes. The adhesives were difficult to remove from the backing paper and two have already broken. Many of the glues came off during the first wash. I will no longer consider these glues.
Madlen L.
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Answer from Petit-Fernand
Hello, thank you for your purchase at esistmeins.de ! We are sorry that you had a problem with the labels. We attach great importance to the quality of our labels and ask you to contact our customer service so that we can help by e-mail to: [email protected] ! Thank you very much, Mfg, Marylin
3
/5
★★★☆☆
The colors are bland, so we're disappointed because we can barely see the text.
Julie Garel
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Answer from Petit-Fernand
Hello Julie 🙂 Thank you for sharing your opinion! I'm sorry you're not satisfied with the quality of the labels, please write to us at [email protected] if you'd like to make a complaint. Good day, Melina
2
/5
★★☆☆☆
Labels peel off after washing damage
Proust
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Answer from Petit-Fernand
Hello Sophie 🙂 Thank you for sharing your opinion! I'm sorry that some of the labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Great, and practical
Solange
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Answer from Petit-Fernand
Hello Solange, Thank you for your kind recommendation. However, please do not hesitate to change your rating to a more positive one if you are indeed satisfied with our services. See you soon, Melina
2
/5
★★☆☆☆
Quality labels. Too bad there was a problem with shipping... I received someone else's labels. No commercial gesture for the mistake. I had to write everything down in a hurry, even though I had anticipated it well....
Aude
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Answer from Petit-Fernand
Hi Aude, We're really sorry about this error, we've resent your order, did you receive it? Have a nice day, Melina
2
/5
★★☆☆☆
The first lot of stick on labels were not punched through so instead of peeling them.iff I had to cut round them. And the ones that did peel off are too large for almost all my son's labels. Would go for a cheaper brand in future as these are definitely not with the money.
Customer
Answer from Petit-Fernand
Hello, Thank you for shopping with petit-fernand.co.uk ! We are sorry you had a problem to get off the stickers. This is not normal. They come off easily. Please contact our customer service for help to: [email protected] ! Kindly, Marylin
3
/5
★★★☆☆
The order took a long time to arrive, it took 20 days.
Isabel Baizan Mayorga
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Answer from Petit-Fernand
Dear Isabel, Thank you for your message. I am sorry that you had to wait a little while to receive your order. Indeed, we are working to improve our shipping times. Have a nice day. Maria.
3
/5
★★★☆☆
Good product but delivery time not respected. And very dissatisfied with customer service Given the number of sites that make this type of product I will test other products on my next order.
Ana
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Answer from Petit-Fernand
Hello Anais, Thank you for sharing your opinion. We're sorry you were disappointed with our service, as we strive to keep our delivery times as short as possible.
3
/5
★★★☆☆
Disappointed, I didn't think the label would be so wide by choosing two lines. It was for pens, so not really! Usually I'm always satisfied but disappointed, but I'll take this as a lesson for my next order. Yes, I'll recommend it because it's still a good product.
Priscilla
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Answer from Petit-Fernand
Hi Priscilla, Thank you for sharing your opinion! Indeed, we offer different sizes for labels, we have mini formats for pencil labels and the ones you have chosen are 2-line labels. We offer different formats to suit all types of use. Have a nice day, Melina
3
/5
★★★☆☆
Good but some have come off in the wash on first wash. Will see how the rest get on
Mama
Answer from Petit-Fernand
Dear Mama, Thank you for shopping with petit-fernand.co.uk ! We are happy you like our labels, but sorry, you had a problem and invite you to contact our customer service by e-mail to: [email protected] ! Kindly, Marylin