/10
★★★★★
based on 126751 reviews published
★★★★★
based on 126751 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order placed 16 days ago. Nothing has arrived yet. Nor have you responded to my email.
Anna S.
Translated review
Answer from Petit-Fernand
Dear Anna, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The stickers are nice but the shipping and production time is not the 24h they say. Basically you have to wait a week.
Michele G.
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Answer from Petit-Fernand
Dear Michele, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
1
/5
★☆☆☆☆
They came right off-they didn't even go through the first wash. The thermoadhesive labels are really bad.
Dc
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Answer from Petit-Fernand
Dear customer, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
1
/5
★☆☆☆☆
I have not received my order, it is a scam.
Patricia Sanchez Lopez
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Answer from Petit-Fernand
Dear Patricia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I am very dissatisfied with the quality of the product, most of the clothing labels have not withstood even the first wash, they have peeled off, and I followed the instructions step by step. As for the labels for the objects, the paint has been peeling off since the first use, a disappointment. I will not repeat the purchase.
Lorena Sánchez Melgarejo
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Answer from Petit-Fernand
Dear Lorena, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I wrote several mails and comments that the labels did not stick well, in fact all the labels when washing the garment have fallen off......I wrote for a solution but I have not received any news. Regards
Silvia Perez
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Answer from Petit-Fernand
Dear Silvia, Thank you for sharing your opinion, we have replied to your email. Have a nice day, Melina
1
/5
★☆☆☆☆
I never received what I ordered.
Alessandro
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Answer from Petit-Fernand
Dear Alessandro, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Mine is an anger review, it may be that the item I ordered is beautiful but the problem is that I still receive it and it has been 22 days since the order.
Giorgio A.
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Answer from Petit-Fernand
Dear Giorgio, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I havent received the stickers yet!
Jane Sigurdardottir
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Answer from Petit-Fernand
Dear Jane, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Have never received my £12 order. Very disappointing.
Guest
Answer from Petit-Fernand
Hello, thank you very much for ordering with us. We are very sorry, that you did not receive your oder. This is not normal and we ask you to contact our customer service for assistance. Kindly, Marylin ! Mailto: [email protected] !
1
/5
★☆☆☆☆
I have been waiting for my order for a month and it still hasn't arrived, I send them emails and they don't even read them and they don't give me my money back.
Barbara Robledo
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Answer from Petit-Fernand
Dear Barbara, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Order placed on September 4, charged on September 9 and on October 1 we still have not received the order....
Cliente
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
They should charge the amount when they ship it, not when the order is placed. I reiterate my comment, fast to charge and slow to send it. Of course I will not order anything again no matter how good they look, nor will I recommend it to anyone because all my friends have had the same thing happen to them. Lousy service
Cristina
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Answer from Petit-Fernand
Dear Cristina, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Reception much too late
Angelina Dagristina
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Answer from Petit-Fernand
Hello Angelina, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The labels never arrived
Patrizia S.
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Answer from Petit-Fernand
Dear Patrizia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I placed the order on September 16 and still have not received the goods, very bad experience not to be repeated!
Valentina
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Answer from Petit-Fernand
Dear Valentina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have been waiting for 20 days for the.goods ordered
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Unfortunately, the delivery system is not reliable, the order never arrived for me.
Dania S.
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Answer from Petit-Fernand
Dear Dania, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
They have taken a very long time to send it
Gema Jimenez Torres
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Answer from Petit-Fernand
Dear Gema Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not received anything!!!
Sara Lago
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Answer from Petit-Fernand
Dear Sara, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order because I would have it in 48 hours, which was not the case, since they did it in 48 hours but then it had to arrive... I thought well, I misunderstood...they sent it to me, and it said that I would have it in 10 days and I am still waiting and the deadline has passed...I am totally dissatisfied.
Patricia
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Answer from Petit-Fernand
Dear Patricia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed my order three weeks ago and still have not received it. Very bad service! I want to receive my order please. Tel: 627932762
Carina Ricciardelli
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Answer from Petit-Fernand
Dear Carina, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I received the labels but they were all wrong, I wrote two mails, but no one replied!!!!!
Asia S.
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Answer from Petit-Fernand
Dear Asia, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
1
/5
★☆☆☆☆
I ordered the week on September 11 and it is now September 28 and I still haven't even received my first order.
Isabel
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Answer from Petit-Fernand
Dear Isabel, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Easy to use, very well presented, good quality. Only downside The site promises a delivery time of 48 hours for my order I waited 8 days.
Laurie Pireyre
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Answer from Petit-Fernand
Hi Laurie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have a complaint. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I still have not received my order and it has been more than 2 weeks. Very disappointed
Natalia
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Answer from Petit-Fernand
Dear Natalia Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Fatal lack of seriousness with orders
Jennifer Villalta
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Answer from Petit-Fernand
Dear Jennifer, Thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I haven't received my order yet!!!!
Guest
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Nice products too bad that one of the 2 water bottles purchased and paid 22 euros, and arrived with a broken cap, I sent two e mails but no response.
Chiara R.
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Answer from Petit-Fernand
Dear Chiara, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
1
/5
★☆☆☆☆
I still haven't received my stickers an passed we are going for the 4th week... Give me my money back
Silvia Aviles
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Answer from Petit-Fernand
Dear Silvia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina