/10
★★★★★
based on 126724 reviews published
★★★★★
based on 126724 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Quite disappointed by the self-adhesive labels to put on the labels of the clothes, they are really badly precut, a pain. Too bad the others are very good.
Alexandra
Translated review
Answer from Petit-Fernand
Hello Alexandra, Thank you for sharing your opinion. I'm really sorry that some of the labels were incorrectly precut, which is not normal. Please write to us at [email protected] and let us know which labels you're concerned about, so that we can send them back to you. See you soon, Melina
3
/5
★★★☆☆
Initially very pleased with my purchase, I was very disappointed when I ironed the iron-on labels onto my clothes. They wrinkled and yellowed despite the instructions. I haven't yet washed the objects and clothes on which I stuck the other labels I ordered, but I fear the worst.
Marie
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Answer from Petit-Fernand
Hello Marie, Thank you for sharing your opinion. I'm sorry that your labels didn't hold up. Please write to us at [email protected] if you have any complaints. Good day, Melina
3
/5
★★★☆☆
The stickers look great but I'm struggling to detach them from booklet with out them ripping or snagging on edges so look messy. So wasted alot of stickers and not cheap to just have to throw out
Carrie M.
Answer from Petit-Fernand
Dear Carrie, thank you for shopping with petit-fernand.co.uk ! We are sorry you had a problem with the stickers. This is not normal and we invite you to contact our customer service by e-mail to: [email protected] for help. Kindly, Marylin
2
/5
★★☆☆☆
No problems with the site and delivery, everything went smoothly. I ordered the smallest labels for the objects and unfortunately, they don't stick well on the hexagonal-shaped pencils and pens.
Celine
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Answer from Petit-Fernand
Hi Céline Thank you for sharing your opinion. The labels for the objects need to be applied firmly and you need to wait 24 hours before using the pencils, so that the glue soaks in well. Have a nice day, Melina
3
/5
★★★☆☆
Stickers arrived quickly. Unfortunately, the color of some stickers is a little blurry, otherwise very nice.
Guest
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Answer from Petit-Fernand
Please contact us by e-mail so that we can help, because this is not normal and must not happen
3
/5
★★★☆☆
Shipping took a good week, but I can't say any more as they are yet to be used
Paula K.
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Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We hope that your order will reach you soon. As the goods come from France, you should expect 2 - 6 working days. Your order should be with you soon. Mfg, Marylin
2
/5
★★☆☆☆
I ordered the adhesives with great expectations for my daughter's clothes. The adhesives were difficult to remove from the backing paper and two have already broken. Many of the glues came off during the first wash. I will no longer consider these glues.
Madlen L.
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Answer from Petit-Fernand
Hello, thank you for your purchase at esistmeins.de ! We are sorry that you had a problem with the labels. We attach great importance to the quality of our labels and ask you to contact our customer service so that we can help by e-mail to: [email protected] ! Thank you very much, Mfg, Marylin
3
/5
★★★☆☆
The colors are bland, so we're disappointed because we can barely see the text.
Julie Garel
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Answer from Petit-Fernand
Hello Julie 🙂 Thank you for sharing your opinion! I'm sorry you're not satisfied with the quality of the labels, please write to us at [email protected] if you'd like to make a complaint. Good day, Melina
2
/5
★★☆☆☆
Labels peel off after washing damage
Proust
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Answer from Petit-Fernand
Hello Sophie 🙂 Thank you for sharing your opinion! I'm sorry that some of the labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Great, and practical
Solange
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Answer from Petit-Fernand
Hello Solange, Thank you for your kind recommendation. However, please do not hesitate to change your rating to a more positive one if you are indeed satisfied with our services. See you soon, Melina
2
/5
★★☆☆☆
Quality labels. Too bad there was a problem with shipping... I received someone else's labels. No commercial gesture for the mistake. I had to write everything down in a hurry, even though I had anticipated it well....
Aude
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Answer from Petit-Fernand
Hi Aude, We're really sorry about this error, we've resent your order, did you receive it? Have a nice day, Melina
2
/5
★★☆☆☆
The first lot of stick on labels were not punched through so instead of peeling them.iff I had to cut round them. And the ones that did peel off are too large for almost all my son's labels. Would go for a cheaper brand in future as these are definitely not with the money.
Customer
Answer from Petit-Fernand
Hello, Thank you for shopping with petit-fernand.co.uk ! We are sorry you had a problem to get off the stickers. This is not normal. They come off easily. Please contact our customer service for help to: [email protected] ! Kindly, Marylin
3
/5
★★★☆☆
The order took a long time to arrive, it took 20 days.
Isabel Baizan Mayorga
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Answer from Petit-Fernand
Dear Isabel, Thank you for your message. I am sorry that you had to wait a little while to receive your order. Indeed, we are working to improve our shipping times. Have a nice day. Maria.
3
/5
★★★☆☆
Good product but delivery time not respected. And very dissatisfied with customer service Given the number of sites that make this type of product I will test other products on my next order.
Ana
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Answer from Petit-Fernand
Hello Anais, Thank you for sharing your opinion. We're sorry you were disappointed with our service, as we strive to keep our delivery times as short as possible.
3
/5
★★★☆☆
Disappointed, I didn't think the label would be so wide by choosing two lines. It was for pens, so not really! Usually I'm always satisfied but disappointed, but I'll take this as a lesson for my next order. Yes, I'll recommend it because it's still a good product.
Priscilla
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Answer from Petit-Fernand
Hi Priscilla, Thank you for sharing your opinion! Indeed, we offer different sizes for labels, we have mini formats for pencil labels and the ones you have chosen are 2-line labels. We offer different formats to suit all types of use. Have a nice day, Melina
3
/5
★★★☆☆
Good but some have come off in the wash on first wash. Will see how the rest get on
Mama
Answer from Petit-Fernand
Dear Mama, Thank you for shopping with petit-fernand.co.uk ! We are happy you like our labels, but sorry, you had a problem and invite you to contact our customer service by e-mail to: [email protected] ! Kindly, Marylin
3
/5
★★★☆☆
Instead of 30 labels I got 29.
Laura Cacherat
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Answer from Petit-Fernand
Hi Laura, I'm sorry, please write to us at [email protected] so that we can offer you a promotional code for your next order as compensation. See you soon, Melina
3
/5
★★★☆☆
Labels too large for pen-type objects
Axelle
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Answer from Petit-Fernand
Hi Axelle, Thank you for sharing your opinion! Indeed, we offer different sizes for labels, we have mini sizes for pencil labels and the ones you have chosen are 1-line labels. Have a nice day, Melina
3
/5
★★★☆☆
Adhesive labels difficult to peel off the backing.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, thank you for your message. It is really abnormal that the labels do not come off easily, so please contact us at our customer service [email protected] indicating your order number and attaching mug shots, and we will find a solution together. Kind regards, Elena
3
/5
★★★☆☆
Some labels come off in the wash and the price is quite high.
Marine Labouyssarie
Translated review
Answer from Petit-Fernand
Hello Marine 🙂 Thank you for sharing your opinion! I'm sorry that some of the labels are coming off, it's not normal, in fact I invite you to write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
They still haven't delivered it to me after 2 weeks. Bad.
Ana García Bravo
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Answer from Petit-Fernand
Dear Ana, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
2
/5
★★☆☆☆
Beautiful labels but arrived all wrinkled, the envelope must have been exposed to rain? Water? during transport... I immediately called the number on the booklet to report the problem. Normally I'm supposed to receive another booklet... school starts the day after tomorrow and I've still been waiting for it for over a week and a half... ....
Aurelie B.
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Answer from Petit-Fernand
Hello Aurélie, I'm sorry you haven't yet received the new label booklet. We'll send it to you as soon as possible. We apologize for the inconvenience. Good day, Melina
2
/5
★★☆☆☆
After 13 days I still have not received the order nor have they given me an approximate date or solution.
Carmen
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Answer from Petit-Fernand
Dear Carmen, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
3
/5
★★★☆☆
The quality of the containers is good but the decoration of the lunch box is a sticker badly placed, there are bubbles, it would be much better if the silkscreen was printed directly on the lid instead of a sticker that can also be removed by children and peels off easily. I bought the lunch box just because I liked that it could carry their name but I see that it may not be durable.
Bea
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Answer from Petit-Fernand
Dear Bea, Thank you for your message. I am sorry to hear that your lunch box arrived with the defect you mentioned. It is not common. I invite you to send me pictures of it, to pass to our quality control service and look for a solution. You can send your mail to [email protected] Kind regards, Maria.
3
/5
★★★☆☆
Up to now I've always been happy with my orders, but this time the labels don't come off the board properly, so I had to use scissors to prevent them from tearing too much...
Cat
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Answer from Petit-Fernand
Hello Catherine, Thank you for sharing your opinion. I'm really sorry that some of the labels were incorrectly precut, which is not normal. Please write to us at [email protected] and let us know which labels you're concerned about, so that we can send them back to you. See you soon, Melina
3
/5
★★★☆☆
Satisfied with the labels but not with the waiting time I found it long
Anais De Baerdemacker
Translated review
Answer from Petit-Fernand
Hello Anaïs, Thank you for sharing your opinion! I'm sorry that you received the labels late, we try to reduce our shipping times as much as possible, but unfortunately sometimes the Post Office is late. We apologize for the inconvenience. Have a nice day, Melina
3
/5
★★★☆☆
Good quality labels, but the text is not centered in height. As a result, on some labels, my son's first name has the "p" cut off at the bottom. It's a shame. As a result, I find the quality/price ratio poor.
Anne-laure Personeni
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Answer from Petit-Fernand
Hello Anne-Laure, Thank you for choosing C-MonEtiquette! It's not normal for the text on some labels to be cut off, so please send us a photo to [email protected] so that we can send you back the labels you need. See you soon, Melina
3
/5
★★★☆☆
Very nice labels, but the self-adhesive labels for clothes don't stick! And self-adhesive to make with the iron its top and For object also
Fiona
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Answer from Petit-Fernand
Hello Fiona, Thank you for sharing your opinion! I'm sorry that your labels are coming off in the wash, that's not normal, I invite you to write to us at [email protected] so that we can find a solution!
3
/5
★★★☆☆
Ordered on August 20th, more than 10 days after August 31st I still haven't received my order... I won't be ready for my son's first day of school. I'm really disappointed.
Charlotte
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Answer from Petit-Fernand
Hello Charlotte, Thank you for sharing your opinion. I'm sorry you didn't receive your order, please write to us at [email protected] See you soon, Melina
2
/5
★★☆☆☆
The concept is great, the only hitch is that when I ordered I couldn't cancel my order to change the wrong item.
Leila Bouadla
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Answer from Petit-Fernand
Hello Leila, Thank you for your message. Indeed, your order had already been shipped. Have a nice day, Melina