9.1/10
★★★★★
based on 125964 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Labels are fine. However, the gourd doesn't screw on properly. My daughter can't screw it on by herself and even I have to go over it several times.
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Marion
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Answer from Petit-Fernand
Hello Marion, I'm sorry that the cap doesn't unscrew properly. Please don't hesitate to contact our customer service department at [email protected]. Good day, Melina.
2 /5
★★☆☆☆
Very negative im as I npn received the package and will not receive it again since they say they sent it and no one knows to whom and when.
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Claudia C.
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Answer from Petit-Fernand
Dear Claudia, Thank you for your message. Your order indeed appears to be severely delayed, and this, however, is due to the postal system, which we rely on by sending the labels through priority mail in order to ensure free shipping. I therefore invite you to write to our customer service [email protected] to find a solution together. Kind regards, Elena
3 /5
★★★☆☆
Nice labels, but a little big for a baby's clothes.
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Justine Boisdin
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Answer from Petit-Fernand
Hi Justine, Thank you for sharing your opinion. We have different sizes of labels, and these are listed on the website, but the ones you chose are our smallest size of clothing labels. Have a nice day, Melina
3 /5
★★★☆☆
Beautiful as always but I waited longer to receive it and there was no paper inserted for the thermoadhesives
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Jele R.
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Answer from Petit-Fernand
Dear Jele, Thank you for your trust in us and your appreciation of our products. In summer sometimes the delivery time is a bit longer, however, this is due to the postal service and not to us. We are sorry that the preparer forgot the protective paper to glue the thermoadhesives: please contact us so that we can send you some, or I remind you that you can also use baking paper for the same purpose. Kind regards, Elena
3 /5
★★★☆☆
The labels are too large for where we have to put them on the clothes, so I had to cut them all out!
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Chalene Drouet
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Answer from Petit-Fernand
Hello Charlene, Thank you for sharing your opinion! The labels you've chosen are not the self-adhesive ones for clothes (to be applied over care or brand labels) but the iron-on ones, which are longer indeed, to be applied directly to the fabric with the iron. See you soon, Melina
2 /5
★★☆☆☆
3 products ordered and received only 2 I'm still waiting for the new delivery Fast response from customer service. Now I just have to see if they will deliver the rest of my order.
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Magalie
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Answer from Petit-Fernand
Hello Magalie, Thank you for sharing your opinion! We have sent you 1 pink cork. Have a nice day, Melina
3 /5
★★★☆☆
Nothing more...
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Nadia Niar
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Answer from Petit-Fernand
Hello Nadia, Thank you for sharing your opinion, but please don't hesitate to tell us more about what you think of our products and services, we'd love to hear from you! Good day, Melina
2 /5
★★☆☆☆
I am delighted with the product but having made a mistake on my third order, I called to change the mistake made on the label (because I had no reply to my email). The person I spoke to on the phone was very rude. Kind regards.
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Pamela Filice
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Answer from Petit-Fernand
Hello Pamela, Thank you for your message. I am sorry that you were not satisfied with our services, please excuse us if we were unpleasant with you. Have a nice day, Melina
2 /5
★★☆☆☆
The site was recommended to me by a friend for its ease of use, choice, quality and price. So I bought several labels to prepare for back-to-school. I followed the instructions. After the 1st wash, the labels came off. I won't be buying from the site again. I'm extremely disappointed.
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Laurianne
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Answer from Petit-Fernand
Hello Laurianne, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected]. Good day, Melina.
3 /5
★★★☆☆
I wanted small labels to put on the pencils but they were too big for my taste!
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Muriel Le Feuvre
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Answer from Petit-Fernand
Hello Muriel, Thank you for sharing your opinion! Indeed, we offer different sizes for labels, we have mini sizes for pencil labels and the ones you have chosen are 1-line labels. Have a nice day, Melina
3 /5
★★★☆☆
Received quickly but a little disappointed for a first experience. After 2 washes, some of them came unstuck. I may have glued this one wrong, I don't know.
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Fanny Leonard
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Answer from Petit-Fernand
Hello Fanny 🙂 Thank you for sharing your opinion! I'm sorry that some of the labels are coming off, it's not normal, in fact I invite you to write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
Compared to last year, I think the quality has gone down. Most of the labels were not pre-cut.
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Malorie Autret
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Answer from Petit-Fernand
Hello Malorie, Thank you for sharing your opinion. I'm really sorry that some of the labels were incorrectly precut, which is not normal. Please write to us at [email protected] and let us know which labels you're concerned about, so that we can send them back to you. See you soon, Melina
2 /5
★★☆☆☆
So sticking them on is very complicated They all break!!! Many have ended up in the trash Too bad about my money ... Yours sincerely
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Esra E.
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Answer from Petit-Fernand
Hello, this is not normal, please contact our customer service. Yours sincerely
3 /5
★★★☆☆
Looks nice but the labels are difficult to remove from the pattern and the lunch box print doesn't give me such a high quality impression, let's see how many washes it can withstand.
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Top
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Answer from Petit-Fernand
Hello, we invite you to contact our customer service. Mfg, Marylin
3 /5
★★★☆☆
On my last order, on the hedgehog pattern, the motifs were not printed properly. There were unsightly streaks. I was disappointed with the rendering.
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Stéphanie P
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for sharing your opinion. I'm sorry that some of the illustrations were printed incorrectly. This is not normal and I invite you to write to us at [email protected] See you soon, Melina
3 /5
★★★☆☆
The labels are very nice. However, there should have been a little drawing with it and it wasn't on them.
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Leichtweis Romy
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Answer from Petit-Fernand
Hi Romy, Thank you for sharing your opinion! Indeed, the illustration you chose didn't work with the colored background, but an error message appears in this case on the website and you can also view the labels in the order confirmation you receive 🙂 Have a nice day, Melina
3 /5
★★★☆☆
The labels are barely big enough to mark supplies ( stilo in my case )
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Beatrice Dasque
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Answer from Petit-Fernand
Hi Beatrice, Thank you for sharing your opinion. We do indeed offer different sizes of labels, and we recommend the mini format for pencils, although the labels you've chosen can still be used for this purpose. Have a nice day, Melina
3 /5
★★★☆☆
I've been buying these labels for several years... They are very nice and durable. In quality and design I would give a 10... the only bad thing is that in previous packs the number of labels was more numerous. Thank you very much.
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Patricia Nadal Hernando
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Answer from Petit-Fernand
Dear Patricia, Thank you very much for your message and for choosing Petit-Fernand. Indeed, in order to respond to our clients' suggestions, this year we have divided the former nursery and kindergarten package into two separate packages. Best regards, Maria.
2 /5
★★☆☆☆
The labels are very difficult to detach from the backing, and I tore quite a few as a result. It's a real shame, you should rethink the cut...
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Bouchra Tayebi
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Answer from Petit-Fernand
Hello Bouchra, I'm sorry that the labels are difficult to remove, please write to us at [email protected] Good day, Melina
2 /5
★★☆☆☆
Very nice packaging, object label ok, but clothing labels I can't use, the cut was wrong ...
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Ségolène Lh
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Answer from Petit-Fernand
Hello Ségolène, I'm sorry, please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
The labels are fine but I placed my order 15 days ago and it hasn't even arrived yet.
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Monica
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Answer from Petit-Fernand
Dear Monica, Thank you very much for your message. I am sorry that you have not yet received your labels. I confirm that according to your request, I have requested the corresponding refund to the accounting department. Best regards, Maria.
3 /5
★★★☆☆
Great buying experience but quality of these stickers has reduced somewhat since my last order.
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Claire
Answer from Petit-Fernand
Dear Claire, We thank you for shopping with petit-fernand.co.uk! We are sorry to hear that you had a problem with the stickers. This is not normal and we invite you to contact our customer service by e-mail to: [email protected] for help. Kindly, Marylin
3 /5
★★★☆☆
The design selection is great, but unfortunately you can't put together the number of stickers you want in a "package". In addition, the stickers do not hold up well. Some of them came off at the edges after the first wash, one even came off completely. This applies to both the self-adhesive and the iron-on labels. I still need the rest, but will probably not order any more. Sorry!
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Anastasia
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Answer from Petit-Fernand
Hello, we regret that you had a problem with the labels and invite you to contact our customer service. Yours sincerely
3 /5
★★★☆☆
The article met my expectations, but it's a shame the site didn't offer me the current deal (only advertised on facebook).
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Charlotte Magassouba
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Answer from Petit-Fernand
Hello Charlotte, Thank you for sharing your opinion! We hope you are satisfied with our products. See you soon, Melina
3 /5
★★★☆☆
There's no indication that the self-adhesive labels are to be stuck on the label already present on the garment. As a result, the size of the labels I chose didn't match and I had to stick them on the bottom, so they were invisible to anyone who wanted to know quickly who the garment belonged to. What's more, I wanted to use the long labels at first, but my son's first and last names didn't fit... !!!! Not great!!! It's a pity because the principle is not bad and saves time. To be honest, I'm not sure I'd recommend you if I found something else more suitable (sufficient size for the first and last names, especially for long labels). Thank you
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Amandine David
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Answer from Petit-Fernand
Hello Amandine, Thank you for sharing your opinion! It is stated on our website (on the self-adhesive garment labels page) as well as on our user guide that self-adhesive garment labels should be applied to the garment's care or brand labels, not directly to the fabric. Have a nice day, Melina
3 /5
★★★☆☆
Self-adhesive shoe labels don't stick well enough.
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Lydie
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Answer from Petit-Fernand
Hello Lydie, Thank you for sharing your opinion, but on this order you didn't choose shoe labels, only iron-on labels. Good day, Melina
3 /5
★★★☆☆
Pretty labels, but far too big unfortunately! We wanted to label pencils, pens etc... But this won't do. I usually buy them from aquis. So I'm really disappointed by my size. But they're pretty.
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Madame Ndeye Sow
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Answer from Petit-Fernand
Hello Mrs Sow, Thank you for sharing your opinion. We offer different sizes of labels indeed, and for pencils it's better to choose the mini size 🙂 Good day, Melina
2 /5
★★☆☆☆
The print on the stick on kabel is not centred. The ratio of the picture /symbol and the text is poor.
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Kat B.
Answer from Petit-Fernand
Dear Kat, We thank you very much for shopping with petit-ferand.co.uk ! We are sorry to hear that you had a problem with your stickers. The quality of our products is very important to us and we invite you to contact our customer service to help by e-mail to: [email protected] ! Kindly, Marylin
2 /5
★★☆☆☆
I had already ordered once and everything was great. But now I still haven't received my order after a week and a half. I contacted customer service who asked me to be patient a little longer and to get back to them within 2 days if the order still hadn't arrived...
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Emilie 54610
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Answer from Petit-Fernand
Hello Emilie 🙂 I'm sorry, we resent your order on 29/08. So it shouldn't be long before it arrives! Have a nice day, Melina
3 /5
★★★☆☆
I got 3 pages with two columns each. In all three the left column was fine and the right column was blurred.
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Yazmina Estupiñán Sosa
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Answer from Petit-Fernand
Dear Yazmina, Thank you for your message. I am sorry for what happened with the quality of your labels. I invite you to send us pictures of them to [email protected] to see what happened and find a solution. Best regards, Maria.