/10
★★★★★
based on 126748 reviews published
★★★★★
based on 126748 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order never received!!! not refunded either. Not a serious site.
Marion Olive
Translated review
Answer from Petit-Fernand
Hello Marion, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Waiting too long
Nicole K.
Translated review
Answer from Petit-Fernand
Hello and thank you for your order at esistmeins.de! We are sorry that you found the delivery time a little long. We send out after 48 h and then the post office needs 2 - 6 working days. We hope that you have received your goods, otherwise we invite you to contact us by pm for help, mfg, Marylin
1
/5
★☆☆☆☆
I still haven't received the labels by 1 month. It's a bit long when you already receive part of the order in 72 hours and the rest doesn't arrive.
Rodrigue Maugez
Translated review
Answer from Petit-Fernand
Hello Rodrigue, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I don't know how they ask for my opinion if after 21 days I still haven't received my order. If the opinion is about the experience, I can't give less stars. A week ago I was told that it was leaving the warehouse when, according to the website, the order is made in 24 / 48 h. It is ordered on September 6 and I do not know when I will receive it. So my opinion is that I will not order anything again and I will not recommend it to anyone I know.
Marco
Translated review
Answer from Petit-Fernand
Dear Marco, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still haven't received my labels
Guest
Translated review
Answer from Petit-Fernand
Hello Sarah, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Have not received anything to date Please send me feedback
Eva F.
Translated review
Answer from Petit-Fernand
Hello, we regret that you have not yet received your goods and invite you to contact our customer service for assistance by mail: [email protected] . Thank you very much ! Mfg, Marylin
1
/5
★☆☆☆☆
I don't receive the stickers and I don't receive a response in my mail to ask for them.
Julia
Translated review
Answer from Petit-Fernand
Dear Julia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
It's been a month since I placed the order and nothing has arrived.
Bego
Translated review
Answer from Petit-Fernand
Dear Begonia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Too long product lead time.
Lucia García Godoy
Translated review
Answer from Petit-Fernand
Dear Lucia, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
1
/5
★☆☆☆☆
I am not happy at all. I placed an order on September 10, we are at 27 and I still have not received the order, my son started kindergarten 2 weeks ago and has all the material unidentified. I am still waiting. I don't know if I should file a complaint and get my money back....
Beatrice
Translated review
Answer from Petit-Fernand
Dear Beatrice Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still haven't received my order, 3 weeks later.
Azahara Martín Huerta
Translated review
Answer from Petit-Fernand
Dear Azahara, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Are you kidding me? They send me an email to give my opinion and I have written them 3 times to get my money back because the order never arrived and they haven't even bothered to answer me !!!! I have also called an average of 20 times to the number they have in Spain and only an automatic operator answers saying they are not available (at any time any day of the week really??). What a useless service you have set up). Give me my money back as soon as possible.
Hugo Torres
Translated review
Answer from Petit-Fernand
Dear Hugo, I am sorry you had a bad experience with our service, I have just proceeded to refund your money. Have a nice day, Melina
1
/5
★☆☆☆☆
They never reached me so I cannot judge.
Daniela
Translated review
Answer from Petit-Fernand
Dear Daniela, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I am still waiting after 3 weeks for my order to be shipped.
Guest
Translated review
Answer from Petit-Fernand
Dear Leydi, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
After 20 days still not arrived the goods!!! hope to get the refund!!!
Eleonora C.
Translated review
Answer from Petit-Fernand
Dear Eleonora, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
More 15 days and I have not received the order. Not recommended at all
Esmeralda
Translated review
Answer from Petit-Fernand
Dear Esmeralda, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Since I placed my order on September 9, it is 27 days later and I have not heard anything. I will not place another order here.
María
Translated review
Answer from Petit-Fernand
Dear Maria, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
We followed the instructions for sticking the labels to the letter, and they came off in the first wash. Disappointing...
Chocapic
Translated review
Answer from Petit-Fernand
Hello Amandine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Order placed on September 3 Account debited Order not received to date ( 27/09/2019) Complaint by mail and phone not successful Disappointed!
Guest
Translated review
Answer from Petit-Fernand
Hello Olivia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Yes, I received my order and everithing is fine with it.
Guest
Translated review
Answer from Petit-Fernand
Hello Mihai, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
It's been 17 days and I still haven't received the labels...bad experience!
Marco B.
Translated review
Answer from Petit-Fernand
Dear Marco, Thank you for choosing Petit-Fernand! I am very sorry that you did not receive your order. We have proceeded to refund the amount you paid. Good day, Elena
1
/5
★☆☆☆☆
We havent received them!!!
Anna
Translated review
Answer from Petit-Fernand
Dear Anna, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Order still not received after 15 days and several reminder emails.
Lc
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
AFTER 15 DAYS STILL NOTHING. I PLACED AN ORDER ON SEPTEMBER 11. TODAY IS SEPTEMBER 26 AND NOTHING HAS ARRIVED YET. I RECOMMEND THEIR ITALIAN COMPETITORS, FROM WHOM I ORDERED IN THE MEANTIME AND THEY HAVE ALREADY DELIVERED THE LABELS TO ME.
Simona C.
Translated review
Answer from Petit-Fernand
Dear Simona, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
24 days later I still have NOT received my order!!!
Saschia B.
Translated review
Answer from Petit-Fernand
Dear Saschia, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Have yet to arrive after 2 weeks...
Francesca M.
Translated review
Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Very good! Everything as I ordered it, thank you!
Montse Sanchez Velazquez
Translated review
Answer from Petit-Fernand
Dear Montse, Thank you very much for leaving a positive review. Feel free to change your evaluation if you have been satisfied with our products and service, since you have put a rather negative notation 🙂 Have a nice day, Melina
1
/5
★☆☆☆☆
Missing part of my order, sent a email & no response. Had to buy another water bottle for my daughter the day before she started school which was almost two weeks ago.
Sarah R.
Answer from Petit-Fernand
Hello Sarah, we are very sorry to hear this and apologize if you did not get an answer. This is not normal. All messages are treated, but sometimes in the high season (which is just over now), it can take a bit longer. We hope you have received an answer by now and if not invite you to contact us again. Thank you very much, Kindly, Marylin
1
/5
★☆☆☆☆
I have not received the goods
Valentina
Translated review
Answer from Petit-Fernand
Dear Valentina, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
I honestly don't know what to review. Order placed on Sept. 2 and still not received, after reminder they managed to ship (in theory) my order, but still it did not arrive! where is my order?or rather, where is my money?
Marta T.
Translated review
Answer from Petit-Fernand
Dear Marta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena