/10
★★★★★
based on 125964 reviews published
★★★★★
based on 125964 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
A little disappointed with the bottle I bought. In addition, the cap is difficult to screw on and my son has trouble closing it.
Florence Laffut
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Answer from Petit-Fernand
Hello Florence, Thank you for sharing your opinion. Please do not hesitate to contact us at [email protected] if you have any complaints. See you soon, Melina
2
/5
★★☆☆☆
Bad delivery not received what I asked for
Sophie Carbain
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Answer from Petit-Fernand
Hi Sophie, I'm sorry you're not satisfied with your order. Please write to us at [email protected] if you have any complaints! Good day, Melina
2
/5
★★☆☆☆
I love the stickers and how it comes in a little booklet but I was disappointed to see that one of the stickers was damaged.
Awiwa H.
Answer from Petit-Fernand
Dear Awiwa, Thank you for shopping with petit-fernand.co.uk ! We are happy you liked the stickers, but sorry you seem to have had a problem. We invite you to contact our customer service by e-mail to: [email protected], so we can help. Kindly, Marylin
3
/5
★★★☆☆
The delivery took much longer than expected
Janna
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Answer from Petit-Fernand
Hello, delivery usually takes 2 - 6 working days, as the goods come from France, sometimes the post office takes a little longer in summer, mfg, Marylin
3
/5
★★★☆☆
Nice labels, but they don't stick well enough to Bic pens and pencils.
La
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Answer from Petit-Fernand
Hello Laetitia, Thank you for sharing your opinion! We're sorry to hear that there was a quality problem with your labels, so please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
It's been almost two weeks since I placed the order and I still haven't received it. Last year the order arrived after 15 days. They have a big problem with the delivery service
Eulàlia
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Answer from Petit-Fernand
Dear Eulàlia, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email with the status of your order. Best regards, Maria.
3
/5
★★★☆☆
I've been taking labels from you for years.... they are top notch but that's 2 times there's been an oversight in the order... too bad...
Laurence
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Answer from Petit-Fernand
Hello Laurence, Thank you for sharing your opinion! We're sorry to hear that there was a delivery problem with your order. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Labels, as good as ever (I've been a customer for several years) Disappointed by the toiletry bag, whose printing is neither centered nor straight ...
Sybille Coeffier
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Answer from Petit-Fernand
Hello Sybille, Thank you for sharing your opinion! We're sorry to hear that there was a quality problem with your labels, so please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Nice but average design, not great quality (ink fades after a few trips to the dishwasher or with rubbing, especially on the toast boxes).
Jennifer
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Answer from Petit-Fernand
Hello Jennifer, Thank you for sharing your opinion! We're sorry to hear that there was a quality issue with your labels, please write to us at [email protected] Have a nice day, Melina
2
/5
★★☆☆☆
Clothing labels are not explained well enough
Aflalo Odelia
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Answer from Petit-Fernand
Hello Odelia, Thank you for sharing your opinion! All the explanations are provided on the label booklet you receive, as well as on the website. But don't hesitate to write to us at [email protected] if you need any further assistance! Good day, Melina
2
/5
★★☆☆☆
The printed lunch box was totally chipped at the corners on arrival. ... Air holes everywhere underneath . Even after contacting us there was no reply . Too bad for my son .
Laura
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Answer from Petit-Fernand
Hello, we regret that you were dissatisfied with our customer service and invite you to contact our customer service. Mfg, Marylin
3
/5
★★★☆☆
It is very inconvenient to transfer money to France, because I first had to be activated for this foreign transfer and then I find it very complicated with the order form and not knowing whether the order has been received and then I had to print out the transfer, scan it and send it to you by email. I have now tried it once, but it is too complicated for me. She was delighted with the tin, which I personally thought was very nice, but it was a long and patient process.
Nicole S.
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Answer from Petit-Fernand
Hello, we offer our customers the following payment options: Credit card, Paypal, direct bank transfer, if you do not want this, you can also pay by normal bank transfer as a gesture of goodwill. mfg, Marylin
3
/5
★★★☆☆
Delivery too long
Roukia Attoumani
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Answer from Petit-Fernand
Hi Roukia, I'm sorry it took so long to deliver. Have a nice day, melina
3
/5
★★★☆☆
The labels arrived promptly and were generally in order. However, I regret a deterioration in quality compared to my previous order a year ago: the pre-cut outlines were not perfectly cut on one of the boards, so the labels systematically creased or distorted when I peeled them off. The quality was much better on the boards purchased a year earlier.
Catherine
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Answer from Petit-Fernand
Hello Catherine, Thank you for sharing your opinion! We're sorry to hear that there was a quality problem with your labels, so please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
The labels are superb but the packaging is not. I received them on a rainy day and they had taken on moisture, I put them to dry but the gift stickers are not usable, a shame otherwise impec.
Nelly Girard
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Answer from Petit-Fernand
Hi Nelly, I'm sorry, but I can offer to send you the gift stickers. Please don't hesitate to contact us at [email protected].
3
/5
★★★☆☆
Super quality and fast delivery.
Petra S.
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Answer from Petit-Fernand
Thank you very much, but only 3 stars? -:)
3
/5
★★★☆☆
We bought the labels for the second year, quality product, beautiful and durable. This year we also got the snack holder, looks solid and well made, too bad about the dull colors and not at all bright as we expected from the photos on the site. When the order was placed we tried to add the water bottle as well, but we were not allowed to despite the fact that the order had just been placed and therefore not yet shipped, too bad!
Valeria F.
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Answer from Petit-Fernand
Dear Valeria, Thank you for the excellent feedback. Regarding the colors, perhaps it depends on which ones, some are more delicate and pastel, others more bold. For the water bottle, unfortunately once taken into the system, the order cannot be changed in quantity and type. Thank you anyway for your advice, kind regards, Elena
2
/5
★★☆☆☆
I ordered the normal ones to attach to the labels and I am not very satisfied.
Guest
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Answer from Petit-Fernand
Dear customer, Thank you for your message. I am sorry that you were not completely satisfied with your order. I invite you to share your experience at [email protected] to see how we can help you. Best regards, Maria.
3
/5
★★★☆☆
The shoe labels are very good. I stopped using self-adhesive clothing labels because some of them came off in the washing machine. On the other hand, I was a big fan of iron-on clothing labels, but since I changed irons for one that doesn't set the temperature and doesn't burn the fabrics, they don't stick very well... do I have to heat them longer as a result? I don't know...
M Prigent
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Answer from Petit-Fernand
Hello Indeed it is necessary to apply the iron-on with the iron at 200 ° C Good day, Melina
2
/5
★★☆☆☆
Too small for my taste
Verónica Mora Mendez
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Answer from Petit-Fernand
Dear Veronica, Thank you for your message. Indeed, we have some formats and sizes of labels, according to the needs of each customer. Best regards, Maria.
3
/5
★★★☆☆
Error in the order. I received someone else's order. However, I should receive the correct order shortly.
Valentine Godeau
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Answer from Petit-Fernand
Hello Valentine, We're sorry, there was an order exchange and we've resent you the correct order. Have a nice day, Melina
2
/5
★★☆☆☆
My goods still haven't arrived after 2.5 weeks.
Yamile S.
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Answer from Petit-Fernand
Hello, we invite you to contact our customer service. Mfg, Marylin
2
/5
★★☆☆☆
Very slow shipping over 10 days waiting time
Client
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Answer from Petit-Fernand
Hello Prisicilla, Thank you for sharing your opinion! I'm sorry you're not satisfied with our services, we strive to reduce our delivery times. Have a nice day, Melina
3
/5
★★★☆☆
I made a mistake, I received non-thermal self-adhesive labels. If not, I'd have had a logo, which isn't easy for an elderly person.
Beatrice Butera
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Answer from Petit-Fernand
Hi Beatrice, I've just checked and indeed you've opted for the self-adhesive clothing labels to be applied to the care or brand labels on the garments. Good day, Melina
3
/5
★★★☆☆
Fast delivery time! The labels for my baby are very cute, the ones for my little girl also but the figure we had chosen is missing...so we only received them with the name probably was a problem with the site because in creating the labels it made me choose the design to put but then showed me the label without...
Francesca P.
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Answer from Petit-Fernand
Dear Francesca, Thank you for the excellent feedback. Regarding the atichettes, sometimes there is a conflict between some illustrations and some backgrounds, because of too similar colors, and the system does not accept them. However should there be any problems with customization, the site indicates this. If you have any doubts, please contact us at [email protected]. Kind regards, Elena
3
/5
★★★☆☆
Beautiful color and drawings, arrived very quickly and it seems q sticks well. I give it a three because some have already begun to erase the color of the background despite almost not having used the object and without washing it (the clothes for now keep the color) a shame because I love them.
Ana.
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Answer from Petit-Fernand
Dear Ana, Thank you very much for your message. I am sorry about what happened with your labels. I invite you to send us pictures to the email [email protected], to see what happened with your labels. Best regards, Maria.
2
/5
★★☆☆☆
Either I misunderstood or I didn't explain well but the labels I received are not for textiles but to stick on the labels of clothes ... as we cut the labels that scratch the labels are of no use to me 🙁
Sophie Arnould
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Answer from Petit-Fernand
Hello Sophie 🙂 Yes, as indicated on our website, we have different types of labels, iron-on labels to be applied to the iron directly on the fabric, and self-adhesive clothing labels to be applied on care or brand labels. Have a nice day, Melina
3
/5
★★★☆☆
I was notified within two days of placing the order that it had arrived at its destination, but in reality it took another week to arrive.
Isabel Casado
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Answer from Petit-Fernand
Dear Isabel, Thank you for your message, I am glad you have already received your order! Indeed, it takes 48 hours to manufacture the order and 2-10 working days for shipping. Best regards, Maria.
3
/5
★★★☆☆
I always find the products from Petite Fernand great. The website is quick and easy to use and delivery is usually within one week.
Dee G.
Answer from Petit-Fernand
Dear Dee, thank you so much for your nice message! Take care 🙂 Sophie
2
/5
★★☆☆☆
The labels we receive are far too big for the small items.
Arrossamena
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Answer from Petit-Fernand
Thank you for sharing your opinion! We have different formats for labels, offered on our site, to match the use you wish to make of them. Good day, Melina