/10
★★★★★
based on 136069 reviews published
★★★★★
based on 136069 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order No.3000700956, involving 10 thermo-adhesive labels and 10 clothing adhesive labels, was never delivered. The order entrusted to the postal service on September 16 was not delivered by September 30 as promised.
Me
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Always been great but this time I'm sorry bad placed the order more than 15 days ago and nothing has arrived I get emails asking for an addition in money to unlock the package?
Emma D.
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Answer from Petit-Fernand
Dear Emma, Thank you for choosing Petit-Fernand! I am very sorry that you did not receive your order, in case of non-receipt please email [email protected]. I would remind you that the labels are sent by priority mail, in an envelope, and not in a parcel. Also, we do not charge any additional amount to unblock parcels, so I think this is a scam; I suggest you contact the postal police. Good day, Elena
1
/5
★☆☆☆☆
Excellent product
Antonella A.
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Answer from Petit-Fernand
Dear Antonella, Thank you for your very positive feedback. Please do not hesitate to change the rating given to us if you were satisfied with our products and service, since for the moment the rating you gave us is rather negative đ Have a nice day, Elena
1
/5
★☆☆☆☆
I ordered the labels on 10/09 today 03/10 still have not arrived and no one responds si my messages! VERY BAD SELLER!
Valentina O.
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Answer from Petit-Fernand
Dear Valentina, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
After a month I still have not received anything and no email response to my two sent to get norizie of my order
Francesca F.
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Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I didn't get anything
Lucilla
Translated review
Answer from Petit-Fernand
Dear Lucilla, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I ordered 30 labels but only 10 arrived and I'm paying for 30.
Marta Ferreira
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Answer from Petit-Fernand
Hello Marta, Thank you for choosing C-MonEtiquette! I'm sorry that you didn't receive your full order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Did not receive order
Guest
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Answer from Petit-Fernand
Hello Anne, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I never received my order?
Catherine Fergloute
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Answer from Petit-Fernand
Hello Catherine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Almost 2 weeks delivery time. Customer service not available by phone. E-mails are only answered unfriendly after several days.
Zorsan
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de! Our customer service was a bit overloaded due to the high number of requests and we are currently processing the delay. All requests will be processed as soon as possible. We apologize for the inconvenience. We are now available again by phone and invite you to contact us again. Mfg, Marylin
1
/5
★☆☆☆☆
I still haven't received what I ordered.... And I have already paid for it... I would like to understand xke?
Ary
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Answer from Petit-Fernand
Dear Ary, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Good afternoon, I communicated by email that I rectified the invoice and put the Nie, they sent it to me rectified and in the same email I communicated that I had not yet received the goods and we are still the same without receiving it. Please put a solution to the situation because I already need them. Best regards
Diana Prince Silva Costa
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Answer from Petit-Fernand
Dear Diane, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I did not receive the order ! After a wait of 1 month !!!!
Karleta
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Answer from Petit-Fernand
Dear Karleta, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
This is the second time I've ordered from this site, the first time I was very satisfied. This time the labels don't pass the 1st wash even though I follow the instructions like the first time... very disappointed.
Laura
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Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
We still haven't received any labels...you guys are way overdue. You don't even respond to emails!!! I will never order from this site again....
Giamba
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Answer from Petit-Fernand
Dear Giamba, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Very disappointed with the quality of the product. After a month at school and a few washes later, the labels have almost all peeled off. I regret having ordered so many...
K..
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Answer from Petit-Fernand
Hello Karine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Never arrived and the seller does not answer me đ
Svetlana L.
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Answer from Petit-Fernand
Dear Svetlana, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I never received the product
Stehanie
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Answer from Petit-Fernand
Hello Stehanie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
FATAL. My order has not arrived yet.
MarĂa Dolores Saura
Translated review
Answer from Petit-Fernand
Dear Maria Dolores, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Time limit More than one week
HélÚne Rosenberger
Translated review
Answer from Petit-Fernand
Hi HélÚne, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received my order yet. I have been waiting for 3 weeks already.
Mar
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Answer from Petit-Fernand
Dear Martina, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I loved the stickers that I received, they are beautiful and when I stick them on my clothes they don't become opaque, they keep the brightness and brilliance of the colors. Thank you
Guest
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Answer from Petit-Fernand
Dear Wanda, Thank you very much for leaving a positive feedback. Feel free to change your evaluation if you have been satisfied with our products and service, since you have put a rather negative notation đ Have a nice day, Melina
1
/5
★☆☆☆☆
At the moment I have not received the order, so I am not able to evaluate it very well.
Roci
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Answer from Petit-Fernand
Dear Rocio Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Ordered adhesive labels x clothes on Sept. 13 and today Oct. 2 nothing has arrived yet. It is not even possible to track the shipment. Very bad experience, do not recommend, probably money lost.
Sissi
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Answer from Petit-Fernand
Dear Sissi, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Goods not received
Lisa
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Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We invite you to contact our customer service so that we can help. Mfg, Marylin
1
/5
★☆☆☆☆
After the first wash it came off again.
Katharina
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Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We invite you to contact our customer service so that we can help. Mfg, Marylin
1
/5
★☆☆☆☆
Has not arrived
Guest
Translated review
Answer from Petit-Fernand
Dear Luz Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
More than 10 days of waiting and still nothing has arrived. Baby started kindergarten without the labels. Kudos for the lack of organization.
Kimelu C.
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Answer from Petit-Fernand
Dear Kimelu, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
After 15 days I still have not received anything, they have a contact telephone number in Spain, but it is absolutely useless. Since all attempts to contact them have been null (and I can assure you that there have been quite a few). A few days ago I wrote an email and I have not received any response. Zero customer service!
Beatriz Jeronimo
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Answer from Petit-Fernand
Dear Beatriz, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Never arrived the labels, very poor assistance
Luana
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Answer from Petit-Fernand
Dear Luana, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena