/10
★★★★★
based on 125964 reviews published
★★★★★
based on 125964 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The product is good, not super convenient to open and close, but it certainly doesn't leak water and there is no risk of flooding the bag. Aesthetically it is very nice and my daughters love them. It deserves more than 3 stars, but unfortunately there is no way to know where they are made (you only know that the brand is French)...it lacks the classic Made In... and that is a bit suspicious.
Elena B.
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Answer from Petit-Fernand
Dear Elena, Thank you for your excellent feedback. We are a French company based in Bordeaux, and this is where our customized water bottles are born. However, we will inform the management of your comment so that we can always offer our customers maximum transparency. Best regards, Elena
3
/5
★★★☆☆
Fast delivery, biel product packaged and protected. Quality to match. Please note, however, that the colors do not render as they do on the screen. For me, the red was more brown and the orange was red. A pity.
Gadbille Vanessa
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Answer from Petit-Fernand
Hi Vanessa, Thank you for sharing your opinion! I'm sorry, I replied by email. Have a nice day, Melina
2
/5
★★☆☆☆
The labels are cute, but the price doesn't justify the quality. The labels peel off quickly and the iron-on ones are disappointing.
Sam
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Answer from Petit-Fernand
Hi Samira, Thank you for sharing your opinion! I'm sorry you're not satisfied with the quality, please make a complaint to [email protected] Good day, Melina
3
/5
★★★☆☆
I felt that delivery was a little too long. What arrived looked fab but a lot of wasted paper to look nice. Save the trees instead!
Vikki
Answer from Petit-Fernand
Dear Vikki, thank you for shopping with us!
3
/5
★★★☆☆
The labels are very difficult to peel off the plates compared to the ones I ordered last year. I hope they will hold just as well.
Cecile
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Answer from Petit-Fernand
Hi Cécile, I'm sorry that the labels don't peel off properly, it's not normal. Please don't hesitate to contact us at [email protected] See you soon, Melina
3
/5
★★★☆☆
Too many labels with first names and not enough with first and last names to keep track of everything.
Charline Ligier
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Answer from Petit-Fernand
Hello Charline, Thank you for choosing C-MonEtiquette! I'm sorry that the order doesn't suit you, indeed you have the possibility to choose the text of each type of labels when you order a pack on our website. Have a nice day, Melina
3
/5
★★★☆☆
Delivery time much too long, it is advertised that it will be printed within 48 hours, this was then confirmed by email, but the envelope only arrived another 4 working days later, so it took a week in total. As I was in a hurry, I would have ordered from a competitor. However, the quality is very good and the presentation with the booklet and instructions is great
Linda O.
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Answer from Petit-Fernand
Hello, We are pleased that you are satisfied with our labels. The goods come from France and therefore it takes 2 - 6 working days. Mfg, Marylin
2
/5
★★☆☆☆
Order not received after 10 days and I'm asked to wait again... I've already placed several orders on the site but I'm very disappointed with the way my latest order is being handled. I thought I'd be well within the deadline by ordering more than 15 days before the start of the school year, but apparently that's not the case.
Natacha Crozemarie
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Answer from Petit-Fernand
Hi Natacha, I'm sorry you didn't receive your order. We've put it back into production and will send it out as soon as possible. Good day, Melina
3
/5
★★★☆☆
Very nice labels for children. Doesn't hold up too well.
Celine Claustre
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Answer from Petit-Fernand
Hello Céline, I'm sorry that your labels don't fit properly, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The labels are pretty but I received a promotional code just after placing my 2nd order (email received at the same time as the confirmation email), I felt like a fool when I was placing a 2nd order with 2 children on the way.... not so good in terms of customer satisfaction...
Fleur
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Answer from Petit-Fernand
Hello Fleur, I'm sorry, please write to us at [email protected], we'll make a gesture 🙂 Good day, Melina
3
/5
★★★☆☆
An error on the very first order! Obliged to recommend part of the labels and with no additional coupon, just enough to recommend the missing labels.
Nini
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Answer from Petit-Fernand
Hi Annie, We've offered you a voucher for 9 so that you can reorder 30 labels (instead of the 20 missing). Have a nice day, Melina
3
/5
★★★☆☆
Quality not so good, contrary to what I received the first time. I don't find the printing very sharp and on 2 shoe labels there's a line as if the printer had run out of ink.
Laurèn Soulignac-thomas
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Answer from Petit-Fernand
Hello Laurèn, I'm sorry you have received a product that is not to your liking, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
In the ad they say they are sent 48h but I received them in a week. I haven't used this order yet but two years ago they all came off (clothes-iron).
Anónimo
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Answer from Petit-Fernand
Dear customer, Thank you for your message. Actually, we advertise on the page that manufacturing takes 48 hours and shipping takes 2-10 business days. I am sorry to hear that your labels have peeled off from a past order. If you have any questions about placement, we are happy to advise you. Have a very nice day. Regards, Maria.
3
/5
★★★☆☆
Does not stick well, depends on the fabric, comes off in the wash Very disappointed Otherwise very nice and received quickly Will not order any more labels from this site, I will try another site.
Chris
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Answer from Petit-Fernand
Hello Christèle, Thank you for sharing your opinion! I'm sorry that your labels are coming off in the wash, that's not normal, I invite you to write to us at [email protected] so that we can find a solution!
3
/5
★★★☆☆
The product itself is good, but I ordered labels with two different names (and surnames), that is, they were for two children from different families, and I get everything in the same "checkbook", I can only give the instructions for use to 1, the other will have to take only the labels, and of course, the presentation is quite detracted so, I've been a little disappointed the truth.
Eliana Vereda Gonzalez
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Answer from Petit-Fernand
Dear Eliana, Thank you for your message. I am sorry about what happened with the presentation of your labels. Indeed, when it comes to 2 boys or girls, we send two different books for each one. However, it seems that on this occasion we overlooked our verification. We will take your comment into account for future orders. Best regards, Maria.
2
/5
★★☆☆☆
I ordered a lunch box for my son and the personalized label is stuck on crookedly and makes bubbles... I contacted customer service for a refund and they offered to send me a lid quickly, but I've been waiting for 10 days already. I had booked early to get it for back-to-school and I'm afraid it'll be too late...
Emeline Jouanneau
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Answer from Petit-Fernand
Hello Emeline, The new lid was reshipped on 29/08 so you should receive it very soon 🙂 Good day, Melina
3
/5
★★★☆☆
The labels are superb but delivered without greaseproof paper... A shame.
Cia
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Answer from Petit-Fernand
Hello, I'm sorry the greaseproof paper is missing, I can offer to send you some or you can use baking paper if you wish. Good day, Melina
3
/5
★★★☆☆
Beautiful hole, beautiful drawing! But the writing is too small. ...
Patrac
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Answer from Petit-Fernand
Hello Julie 🙂 Thank you for sharing your opinion! We do indeed offer different fonts, which you can choose directly on our website. Have a nice day, Melina
3
/5
★★★☆☆
I received my labels for a kindergarten pack in a week. There were 20 labels missing. The site offers me a 6-euro voucher, whereas the minimum purchase on the site is 9 euros, valid for 15 days. I'm trying to contact the after-sales service, but to no avail so far.
Christina
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Answer from Petit-Fernand
Hello Christina, We've offered you a coupon for 9 off iron-on labels, not other products 🙂 Have a nice day, Melina
3
/5
★★★☆☆
Toilet bag looks more like a pencil case, it is not waterproof lined at all. Name labels I would recommend.
Fiona C.
Answer from Petit-Fernand
Dear Fiona, Thank you very much for buying with petit-fernand.co.uk ! We are sorry you are not happy with our products. We try to do our best in design. But we do appreciate the fact you seems to like our labels ! -:) Do not hesitate to contact us next time you shop with petit-fernand.co.uk !
2
/5
★★☆☆☆
When I placed my order, I didn't see any mention of the fact that self-adhesive clothing labels only stick on the labels and not on the fabric. Since I cut off all the labels when I bought my baby's clothes, I lost 20 orders for nothing... very disappointed
Sandra
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Answer from Petit-Fernand
Hello Sandra, Thank you for choosing C-MonEtiquette and for sharing your opinion! Indeed, it is specified on our website and in the user guide that self-adhesive labels for garments are to be stuck on the care or brand labels of the garments and not directly on the fabric. Have a nice day, Melina
3
/5
★★★☆☆
Quality cup and water bottle, although I was not given the cup pouch that was promised. Very bad experience with the pouch, really poor quality.
Ludovico G.
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Answer from Petit-Fernand
Dear Ludovico, Thank you for your message and appreciation for your products. Should you have received an incomplete order, please email our customer service department at [email protected]. Regarding the pencil case, we are really sorry that you found the quality to be poor, as stated on our website, these are not plastic pencil cases, but organic cotton, for an environmentally sustainable school supply choice. Kind regards, Elena
3
/5
★★★☆☆
More than 13 days and I have not received it
Mar Galera Jofre
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Answer from Petit-Fernand
Dear Mar, Thank you for your message. I am sorry that you have not received your labels yet. I invite you to write me at [email protected] to see what could have happened with your order. Best regards, Maria.
3
/5
★★★☆☆
Very pretty labels but a little big I had to cut one to be able to stick it on scissors I had taken them for supplies and I find that a little smaller would be better.
Emilie Boulfaïd
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Answer from Petit-Fernand
Hello Emilie, Thank you for your message. I've just checked your order and indeed you've chosen 1-line self-adhesive labels. We also offer labels in mini format. Have a nice day, Melina
3
/5
★★★☆☆
Unfortunately the print is not good ? 2 out of 3 pages are rather bad! If it had been checked again before sending, then this would certainly not have happened!
Sandra A.
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Answer from Petit-Fernand
Hello, we regret that you had a problem with the labels and ask you to contact our customer service. Mfg, Marylin
3
/5
★★★☆☆
The labels are very nice, but the order is badly detailed, I apparently didn't understand the quantity corresponding to the price... It was a surprise when I received it, so I was disappointed by the lack of precision on the site. Nevertheless, I'll be ordering again.
Kelya Gayla
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Answer from Petit-Fernand
Hi Kelya, thanks for sharing your opinion! All quantities are listed on our website (it's 3 the 30 labels), we also have different convenient pack options. Have a nice day, Melina
3
/5
★★★☆☆
Average , paid for delivery in 48 h and it arrived in 6 days??????
Severine Arnoux
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Answer from Petit-Fernand
Hello Séverine, Thank you for sharing your opinion! It's not about the delivery but about the manufacturing in 48h Good day, Melina
3
/5
★★★☆☆
Satisfied with the pattern and color, but not with the size (too big).
Alexandra Piveteau
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Answer from Petit-Fernand
Hello Alexandra, Thank you for sharing your opinion! We do indeed offer different sizes of labels, depending on our customers' needs. Sizes are indicated on our website. Good day, Melina
3
/5
★★★☆☆
The stickers are great but the iron on labels fall off:-(
Mila V.
Answer from Petit-Fernand
Dear Mila, I'm really sorry to hear that. It is unusual as iron-ons are supposed to be permanent... There must have been a problem with the application. I can help you if you contact me at [email protected] Sophie
2
/5
★★☆☆☆
The first impression of the homepage is promising: everything is very clear and there are many design options for creating the labels. Unfortunately, it is not immediately obvious that it is not a German company. We waited 10 days for delivery and found out by phone that it was from France. The labels are ok, but not high quality. First and last time for us.
Franziska B.
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Answer from Petit-Fernand
Hello Mrs. Brandt, thank you very much for your purchase at esistmeins.de ! We are sorry that you are not satisfied that the goods come from France and hope you like the labels. Mfg, Marylin