/10
★★★★★
based on 126744 reviews published
★★★★★
based on 126744 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Gourd received with marks (28), the system came out of the stopper, I recommended a stopper at 8 minimum order price 9 so I took labels in addition to the final 14 order,,, I contacted via the site, by mail and finally by Facebook no response was sent to me to share my concerns, product not nickel and SAV zero, really very disappointed.
Julie Escande
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for choosing C-MonEtiquette! I'm sorry for the inconvenience and invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Customer service 0, speed 0.
Christian Perich
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Answer from Petit-Fernand
Dear Christian, Thank you for sharing your review. I am sorry you had a bad experience with our services, we have proceeded to refund your money on 25/09. Have a nice day, Melina
1
/5
★☆☆☆☆
Not yet received!
Claudia Patricia Gomes Vitorino
Translated review
Answer from Petit-Fernand
Hello Claudia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, we're reworking and reshipping it. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The deadlines were not met. On the website, the delivery time was 48 hours. Order received more than 10 days later. I had to buy from another site to meet my urgent need. Very dissatisfied. The least polite thing would have been to inform me or issue a refund. Customer satisfaction doesn't seem to be a priority 🙁
Sandra
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Answer from Petit-Fernand
Hi Sandra, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Disappointed! The launch box broke after a week's use. Pressures no longer work
Aissa
Translated review
Answer from Petit-Fernand
Hello Aissa, Thank you for choosing C-MonEtiquette! I'm sorry about your lunchbox. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
20 days ago I ordered my lot and they still haven't sent me anything, I call them and they don't answer my phone and they don't answer my emails....
Mjose Anton Garcia
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed an order (labels for my son's kindergarten) from this site that after a full 19 days, 13 of which are working days, it still has not arrived!!! The support can only answer that it is not their problem, to be patient. I still have no idea when my order will arrive. I find it unacceptable to have to wait so long given the nature of the products they sell.
Cliente
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I am still waiting for the order and I have sent you 2 mails and nothing...
Maribel Sánchez
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I never received my order and the only information I received from customer service was that my order had left on 11/09. In short, I don't have my labels and no solution. It's a pity because my first order on this site was a success, the second a complete failure.
Cecilia Marouani
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Answer from Petit-Fernand
Hello Cecilia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I have been waiting for my order since September 7 and it has not yet arrived.
Alina Tirado
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I HAVE NOT RECEIVED MY ORDER
Dori Rodriguez
Translated review
Answer from Petit-Fernand
Good morning Dori and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
After 3 weeks I still haven't received my order and I haven't even heard back from them.
Soledad
Translated review
Answer from Petit-Fernand
Dear Soledad, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
After two weeks I still haven't received my order. They will blame the couriers: I only shop online, so this excuse is not credible. Never again!
Alberta T.
Translated review
Answer from Petit-Fernand
Dear Alberta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Order placed August 28, labels shipped September 2: never arrived. I tried to contact the seller through the specific form on the website but never got a response. I will ask for a refund.
Agnese
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Answer from Petit-Fernand
Dear Agnes, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
My order has not arrived yet. Mònica Masdeu T urrell Gran Via Corts Catalanes, 717 1r 1ª 08013 Barcelona Telf 680 593 591
MÒnica Masdeu
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Answer from Petit-Fernand
Dear Monica, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Item never arrived, poor support
Valentina
Translated review
Answer from Petit-Fernand
Dear Valentina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
They are not of good quality. I bought the thermo-adhesive ones and you have to put an ironing paper on them, which makes them look bad. In the clothes they deform and are like wrinkled. I bought for my two children and I will not repeat the purchase.
Atc
Translated review
Answer from Petit-Fernand
Dear Amaia, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still have not received an order placed at the beginning of September and I have sent several emails to which I have not received a reply.
Aurelio
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Answer from Petit-Fernand
Dear Aurelio, Thank you for choosing Petit Fernand ! I have just replied to your email. Have a nice day, Melina
1
/5
★☆☆☆☆
Since September 3 I placed the order I still have not received it, no one has called me, although I have sent an email. Do not take anything here a scam. Today September 24 and without my labels....
Soraya OrÍo
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Answer from Petit-Fernand
Dear Soraya, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
We have not received anything! We are still waiting, I have phoned and they have no customer service. I have left messages and no one is contacting me.
Gema
Translated review
Answer from Petit-Fernand
Dear Gema, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Very expensive.the tape would break after a week.a 5 year old child does not have the strength to open the bottle by herself.
Maria Baraza
Translated review
Answer from Petit-Fernand
Dear Maria Thank you for sharing your opinion. I am sorry you had a bad experience with our products, I invite you to contact us at [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
I have not yet received my order and they have not solved anything. It seems like a robbery to me.
Yurany Quiroga
Translated review
Answer from Petit-Fernand
Dear Yurany, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
I have been waiting since 03/09 for my order which is paid since 03/09 and it has not arrived today is 25/09 and I have no news I have already sent two mails claiming the order.
Ana Garcia
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Answer from Petit-Fernand
Dear Ana, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
They took a very long time without notifying me that they had a problem, I got it after 20 days or more. A disaster!
Gabriela Monsalve Catalan
Translated review
Answer from Petit-Fernand
Good morning Gabriela and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Do not hesitate to make a complaint to [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
They have not solved the problem, my order has not arrived.
Marta Llórente Boveda
Translated review
Answer from Petit-Fernand
Dear Marta, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I was not delivered any product, do not recommend and deeply disappointed
Laura
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Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Didn't receive my order!!!!
April W.
Answer from Petit-Fernand
Hello, thx for you comment, but this is not normal and we invite you to contact our customer service for help: [email protected] ! Kindly, Marylin
1
/5
★☆☆☆☆
Unfortunately, I'm still waiting to receive my order after two weeks... I was hoping for a faster delivery time, considering that after two days I actually received emails confirming that my order was ready!
Guestmilano
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
My labels have not arrived
Marilena A.
Translated review
Answer from Petit-Fernand
Dear Marilena, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
My opinion is one star and because there is no 0. I placed my order on September 2 which was charged immediately. On the 4th they sent me an email confirming that the order had been placed and that within 2 to 10 days I would receive it. Well, to date I have not received my order. I contacted them via email and my surprise is that they send me an email like a robot asking me if the address is correct. I resend them the email and there is no answer, I contact them again and they send me the same email again saying the same thing. I call customer service in Spain and they speak in French. No tracking of the package or anything, not even a simple mail number to contact them and get information. I would like a solution please.
Ana Moncayo Tirado
Translated review
Answer from Petit-Fernand
Dear Ana, I am sorry you had a bad experience with us, I have replied to your email. Have a nice day, Melina