/10
★★★★★
based on 126718 reviews published
★★★★★
based on 126718 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Unfortunately waited a very long time for the goods
Mima
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We invite you to contact our customer service by mail: [email protected] so that we can help you. Mfg, Marylin
2
/5
★★☆☆☆
Order not received 2 stars because I placed my order on 06/08. On 07/08 I was informed by e-mail that it had been dispatched........ My children left for camp on 16/08 and I still hadn't received my self-adhesive labels. I had to buy iron-on labels in a shop and pay again! When I called I was told that I had to be patient as my order would arrive ........10 days by post for Bordeaux - Paris! Disappointed with my purchase.
Hm
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Answer from Petit-Fernand
Hello Hanan, Thank you for sharing your opinion! I'm sorry you're not happy with our delivery times, we're doing everything we can to reduce them. Good day, Melina
2
/5
★★☆☆☆
Your site no longer works on my computer, although I am on google chrome, I had to move to a digital space to place my order. The rest is fine.
Valérie Delabranche
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Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion! Our site does indeed work on Mozilla Firefox and Google Chrome, but not on Internet Explorer. Have a nice day, Melina
2
/5
★★☆☆☆
I have not received my order placed on August 1st.
Mercedes Suarez Suárez
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Answer from Petit-Fernand
Dear Mercedes, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email. Best regards, Maria.
2
/5
★★☆☆☆
I have not received my invoiced parcel
Sabrina Boudjarane
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Answer from Petit-Fernand
Hello Sabrina, I'm sorry you didn't receive your order. Please contact us at [email protected] so we can find a solution. See you soon, Melina
2
/5
★★☆☆☆
Good evening . I ordered three or four weeks ago and I am still waiting for it.
Montse Solsona De Las Heras
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Answer from Petit-Fernand
Dear Montse, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email. Best regards, Maria.
3
/5
★★★☆☆
Pretty label but not what I was looking for for my clothes
Cathoubad
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Answer from Petit-Fernand
Hello Catherine, Thank you for your message. We offer different types of labels for clothing, which ones were you looking for?
3
/5
★★★☆☆
The first order went well, and I received the labels within 48 hours. Now that I live abroad, a short trip to France is all it takes to get my order delivered! This year, my August 1st order hasn't arrived to date, so I've been waiting 17 days... It's a pity I can't contact you by phone if I live in a country where some French sites don't deliver at all, so it's difficult to cancel or understand the problem. My little ones will be disappointed for their first day of school as they had chosen their own labels... Will we do things differently this year? Have a nice day.
Line
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Answer from Petit-Fernand
Hello Line, Thank you for choosing CMonEtiquette! I'm very sorry about this situation, please write to us at [email protected] so that we can find a solution 🙂 Good day, Melina
3
/5
★★★☆☆
I love your colors but the labels are too big and not enough choice of writing and for the price there are not enough labels I took a batch to my son for school but I will have to recommend because not enough.
Aurélie Beauperin
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Answer from Petit-Fernand
Hello Aurélie, Thank you for sharing your opinion! We do indeed offer different types of labels and formats so that you can choose the ones that suit you best 🙂 Have a nice day, Melina
3
/5
★★★☆☆
Delivery takes too long
Jan V.
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Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We regret that there were problems with the delivery of your order and invite you to contact our customer service: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
I have purchased labels for all different uses many times over the past 3 years, and I have found the quality gradually deteriorating. In particular, the durability of the thermoadhesive applied labels has significantly decreased, and already by the second wash they begin to peel off the fabric. Even the labels to be applied in the shoes come off after a while, which did not happen before even after washing in the washing machine. The aesthetics always have high standards, and this allows the product to maintain at least an acceptable rating.
Federica
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Answer from Petit-Fernand
Dear customer, thank you for your message. It is very strange that you have encountered quality problems in our products, since we are in continuous technical improvement, which for example allowed us to change the shoe labels and offer you a product without the need for transparent film to be applied anymore. If you have any grievance regarding quality, please write to our email [email protected] to solve it together. Kind regards, Elena
3
/5
★★★☆☆
Thank goodness my town is small and we all know each other because my order did not arrive at the address I put but to someone else who knew me and had it delivered to my house, otherwise I would have lost my labels.
Gema Lopez
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Answer from Petit-Fernand
Dear Gema, Thank you for your message. I am sorry for what happened with the shipment of your order. Indeed, we are working to improve our shipping times and quality. Best regards, Maria.
3
/5
★★★☆☆
Hello, I have always ordered from your site. However, I am disappointed with my last order of self-adhesive labels. You must have changed the material. They're much thinner and it's hard to peel them off. They crease, etc. I prefer the old ones. Sincerely
Laetitia Zeller
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Answer from Petit-Fernand
Hi Laetitia, Thank you for sharing your opinion! Have a nice day, Melina
2
/5
★★☆☆☆
I have not received my order
Amel
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Answer from Petit-Fernand
Hello Amel, I'm sorry you didn't receive your order. Please contact us at [email protected] so we can find a solution. See you soon, Melina
2
/5
★★☆☆☆
I'm very disappointed with my purchase as my labels arrived protected in a simple paper envelope and given the weather during delivery, everything was soaking wet. That said, the labels are pretty.
Guest
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Answer from Petit-Fernand
Hello Madam, I'm sorry your labels arrived wet, please don't hesitate to contact us if they arrived damaged. Have a nice day, Melina
3
/5
★★★☆☆
It says that for iron-on labels you have to use the greaseproof paper supplied, but I didn't receive it and had to buy a roll at the supermarket! Not very serious!
Céline Jeanpierre
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Answer from Petit-Fernand
Hello Céline, We apologize if you did not receive the protective paper, in these cases please let us know by email and we are happy to remedy the problem 🙂 See you soon, Melina
3
/5
★★★☆☆
The lunch box is very complete but I had a problem with the lid because the printing was not quite right and they sent me a new one but with broken tabs. So I have been offered to change the tabs from one lid to another. Maybe I was unlucky.
Aura Diaz
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Answer from Petit-Fernand
Dear Aura, Thank you for your message. I am sorry to hear about your order. I will contact you right away by email. Have a nice evening, Maria.
3
/5
★★★☆☆
I was a little disappointed when the booklet containing the stickers said that the fabric stickers only stick to the labels on the clothing. This wasn't 100% clear when I bought them and that's why I only ordered them here.
Steffi M.
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Answer from Petit-Fernand
Hello Mrs. Mende, we are sorry that you are not satisfied with the labels as they do not stick to the clothing tags, but this is described on our website. Please do not hesitate to contact us for your next purchase. Mfg, Marylin
3
/5
★★★☆☆
Easy to iron onto clothing. But unfortunately, 1 in 3 labels come off.... Too bad, because they're really pretty...
Stephanie Maupioux
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels have come unstuck. Please email us at [email protected] if you have any complaints. See you soon, Melina
2
/5
★★☆☆☆
Shipping was relatively quick and the glues turned out great. The children like them and so far everything is still sticking. We are satisfied Thank you.
Jennifer K.
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Answer from Petit-Fernand
Hello, we are pleased that you are satisfied with the product and that your children are too? And we would be happy about 2-3 stars more, because 2 stars is actually when you are very dissatisfied -:) Mfg, Marylin
3
/5
★★★☆☆
The stickers arrived at home quite quickly and were also clearly stapled together in a small booklet. Unfortunately, however, the color on some of the stickers was not printed correctly and evenly; there are streaks on them. This can of course happen during printing, but it still doesn't look very nice. The instructions also state that you should use a transparent protective film to stick the stickers on the shoes. This is not included in the booklet and I have still not received an answer to my question by e-mail to the customer center. In my opinion, not very good customer service and therefore only three stars!
Tanja
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Answer from Petit-Fernand
Hello, we are sorry that you had a problem with the labels. The quality of our products is very important to us and we kindly ask you to contact our customer service at: [email protected] ! All e-mails are processed, sometimes it can take a few hours, but actually we process the e-mails quite quickly. Regarding the shoe labels, you no longer need a protective film. We have improved the quality of our shoe labels and no longer send a protective film as it is no longer necessary. Please do not hesitate to contact us for further information. Mfg, Maryln
2
/5
★★☆☆☆
80% of labels not conforming to validated visuals. Disappointing, since our name is not clearly legible and, as a result, I'm not going to use them. The after-sales service only offered a commercial gesture rather than remake them. I will not use this service again. The service response below is not correct. What I validated before payment was the same writing except that when printing you put a different weight which changes the space between the letters. Please show some good faith or learn the basics of typographical rules!
Aude G.
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Answer from Petit-Fernand
Hello Madam, We have indeed replied to this subject. It concerned a choice of font. Good day, Melina
3
/5
★★★☆☆
Iron-on labels on clothes don't adhere well and tend to peel off after the first wash. Shoe labels also crumble quickly.
Claire
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Answer from Petit-Fernand
Hello Claire 🙂 Thank you for your message. I'm sorry that the labels have come off, but please e-mail us at [email protected]. See you soon, Melina.
3
/5
★★★☆☆
Superb labels, received quickly and the booklet is well thought out, you don't lose the labels, great explanations, I'm very satisfied with my purchase.
Isabelle
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Answer from Petit-Fernand
Thank you Isabelle for your kind comment 🙂
3
/5
★★★☆☆
Was a bit disappointed with the strength of some colours - lime green on pale blue doesn't stand out very well as with red on black, surprisingly!
Little P.
Answer from Petit-Fernand
Dear customer, thank you for shopping with us. We're sorry you weren't satisfied with your products. If you need any assistance please don't hesitate to write me an email at [email protected]. Take care, Sophie
2
/5
★★☆☆☆
I never receive it in the estimated time, I always have to make a claim?
Maritza Vasquez Wilches
Translated review
Answer from Petit-Fernand
Dear Maritza, Thank you for your message. I am sorry that you have not received your order yet. I will contact you right away by email. Best regards, Maria.
3
/5
★★★☆☆
This time it will take longer to arrive.
Salomé Ferreira De Oliveira
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Answer from Petit-Fernand
Hello Salomé, Thank you for sharing your opinion. We are working hard to reduce our delivery times. Good day, Melina
2
/5
★★☆☆☆
I find it a delay that my order has to be returned for "incorrect address" when the address is correct. The normal thing to do is to contact the recipient before making a return, especially when it is long distance. Maybe this is a problem to be solved with the courier company? Also, it was not possible for me to use a discount code, it gave me an error. As for the ordered material, I am counting on it to be good and very nice, I have not seen it yet (and what I have left...), I already ordered some labels a couple of years ago and they arrived with excellent presentation and very nice.
Beatriz Arco
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Answer from Petit-Fernand
Dear Beatriz, I am very sorry to hear about the shipping of your order. Indeed, we are working to improve the delivery of our products. I will contact you right away by email, to see what solution we can find. Good afternoon, Maria.
3
/5
★★★☆☆
The stickers for clothes etc. are very nice, but definitely smaller than I thought. You can hardly read the writing in particular because it's so small.
Melanie W.
Translated review
Answer from Petit-Fernand
Hello and thank you for your purchase at esistmeins.de ! We regret that you are not satisfied with the labels and kindly ask you to contact our customer service: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
Speed is a good thing, but too much speed can also be a drawback: you can't change the order quantity because the e-mail sent the same day was processed after the order was placed... so you're more expensive than your French competitor...too bad. Having said that, the labels are very pretty (more choice) and conform to what was presented.
Juliette Talib
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Answer from Petit-Fernand
Hello Juliette, Thank you for your message and your order at C-MonEtiquette! Indeed, your order had already been shipped on 05/08, I invite you to write to us at [email protected] so that we can bring you a commercial gesture. Good day, Melina