/10
★★★★★
based on 125953 reviews published
★★★★★
based on 125953 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I once ordered the stickers (kindergarten and school set) which unfortunately did not arrive with the other items. However, I was assured that they would be sent later! The lunch box was unfortunately not so nicely glued to the lid. However, I was also assured that a new lid would be sent! The design of the bottle is great but a bit difficult for my almost 3-year-old daughter to open! The layout of the lunch box is great and the print is unfortunately a bit pale (contrary to my expectations)! I'm looking forward to the stickers and the replacement lid!
Anna-marie R.
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Answer from Petit-Fernand
Hello, thank you for shopping at esistmeins.de! The quality of our products is very important to us. However, in the high season it is rare, but sometimes errors occur, as we have many seasonal workers. We ask for your understanding and will in any case replace the defective goods after receiving the photos, which are checked by the quality department. For further questions, please contact our customer service: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
The iron-on labels attached well to the clothes. But after a week in the colony, many of the labels didn't hold and peeled off.
Caro Th
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Answer from Petit-Fernand
Hello, Thank you very much for your message. I'm very sorry to hear that you're having trouble with your labels. I've just sent you an e-mail on the subject. Good day, Sanaë
2
/5
★★☆☆☆
Labels don't stick to every garment
Lucette Arnaud
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Answer from Petit-Fernand
Hello Lucette, Thank you for your feedback. It's true that our labels can't be stuck on fabrics that can't be ironed. Good day, Sanaë
3
/5
★★★☆☆
Very fast. Several payment methods available. The only downside was that when I placed my order, I was offered 30% off the next day.
Stephanie Sanchez
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Answer from Petit-Fernand
Hi Stéphanie, Thank you for sharing your opinion, we currently have a 15% discount code. Have a nice day, Sanaë
3
/5
★★★☆☆
I am waiting for news of my order which has been shipped and still not received.
Vanessa
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Answer from Petit-Fernand
Hi Vanessa, Following our email exchange, your order is in progress. Good day, Sanaë
2
/5
★★☆☆☆
Timely and very convenient. Nice idea of customization of notebook labels.
Monica G.
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Answer from Petit-Fernand
Dear Monica, We are satisfied that the labels are to your liking! Why then such a low rating? Kind regards, Elena
3
/5
★★★☆☆
Fast delivery despite the fact that my entire order was missing... error quickly corrected with customer service. Thank you very much.
Laetitia Broussard
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Answer from Petit-Fernand
Hello Laetitia, Thank you for your review and see you soon on our site. Good day, Sanaë
3
/5
★★★☆☆
Very nice products as always, both the labels which is already the third time I take, and the personalized flasks, although I think they are a bit expensive and especially I find it ugly that the equal colored cap is separate and costs an additional 8 euros, the shipping this time took more than a week and so my children left for the mountain without the flasks
Anna B.
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Answer from Petit-Fernand
Dear Anna, We are satisfied that our products are to your liking. Unfortunately, in this summer period, delays may happen at the level of the postal system, which are completely beyond our control. We are sorry that the caps were not delivered to you in time.
3
/5
★★★☆☆
The box is beautiful and practical, but the gourd is very difficult to close, almost impossible, and we don't know if they can be put in the dishwasher.
Btissam Soualhi
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Answer from Petit-Fernand
Hello Btissam, Thank you for your feedback. We're sorry you're having trouble with your water bottle. Please don't hesitate to contact us at [email protected]. Our bottles are not microwave, dishwasher or freezer safe. Good day, Sanaë
3
/5
★★★☆☆
Delivery times a little long for Belgium
Agnès Baugnet
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Answer from Petit-Fernand
Hello Agnès, Thank you for your feedback. Our orders are manufactured and delivered to the postal service at priority rate. You then need to add the time taken by the Post Office: all our mail is franked at priority rate D+1. However, it may take a few days longer depending on the vagaries of the Post Office, despite the priority rate for our mail. Good day, Sanaë
3
/5
★★★☆☆
I wasn't expecting such big labels to put on the pencils...but the labels for the notebook protectors are nice...for the felt-tip pens I was expecting thinner ones.
Tracy Dumont
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Answer from Petit-Fernand
Hi Tracy, Thank you for your feedback. We offer four different label formats. Please don't hesitate to contact us at [email protected] if you have any questions. Good day Sanaë
3
/5
★★★☆☆
Very good product
Danuta Salamon
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Answer from Petit-Fernand
Hello, thank you for your comment and see you soon on our site. Good day, Sanaë
2
/5
★★☆☆☆
I was very disappointed with my order. The decorative film on one of the two snack boxes I ordered bubbled up and peeled off. It's a shame, I order every year and have never been disappointed before.
Stéphanie Mirouse Tihy
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Answer from Petit-Fernand
Hello Stéphanie, We're sorry you're not satisfied. I have just sent you an email concerning the lid of your lunch box. Sanaë
2
/5
★★☆☆☆
The first batch (shoe labels) was badly centered (but the after-sales service worked well, as it returned the correctly printed batch). The 2nd batch (sticky clothing labels) is written much too small (cursive)... too bad.
Amélie Magdziak
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Answer from Petit-Fernand
Hello Amélie, Thank you for your feedback. Concerning the second batch, is it the mini size? Good day, Sanaë
3
/5
★★★☆☆
In itself, the idea of personalized gifts is great and the design of the products on the website is easy to use. But unfortunately I am very dissatisfied with the quality of one product! The drinking bottle is fine and I would recommend it. I don't like the lunch box at all. The color is very different and the printed foil has air bubbles, which makes me doubt the durability.
Anja K.
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Answer from Petit-Fernand
Hello, thank you for shopping at esistmeins.de ! We are pleased that you like our products in general. We regret that you had a problem with the lunch box. This should not be and we invite you to contact our customer service so that we can help: [email protected] ! Thank you very much, Mfg, Marylin
3
/5
★★★☆☆
We received the labels very quickly. The booklet includes very useful instructions. The labels conform to our order.
Kristoff
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Answer from Petit-Fernand
Hello Leila, Thank you for your recommendation. We're delighted that you like our products! Good day, Melina
3
/5
★★★☆☆
I've been a loyal customer for years, and I had a problem for the 1st time: the dolphin chosen by my son on the larger labels didn't come out ... he's a bit disappointed, whereas his brother's turtles are superb. It's a shame ... he won't have a drawing now.
Madame Sandrine Baratta
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Answer from Petit-Fernand
Hello Sandrine, Thank you for your message. Indeed, after checking, some illustrations are not available with all colored backgrounds, and an error message appears, I'll send you an email right away 🙂 Good day, Melina
2
/5
★★☆☆☆
Disappointed. 2 years ago, I had the labels made for my daughter. They were perfect. This year, I'm having my son's made for his 1st school year and there are lots of white lines on the labels.
Celinep
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Answer from Petit-Fernand
Hello Céline, We're sorry you're not satisfied with our labels. Please contact us at contact@c-monetiquette to find a solution. See you soon, Sanaë
3
/5
★★★☆☆
Very good fast service
Sofia
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Answer from Petit-Fernand
Hello Sofia, Thank you very much for your opinion. Good day Sanaë
3
/5
★★★☆☆
Very good quality but I was expecting 2 booklets as it was for my 2 children and labels with their names as a bonus instead of the palm tree stickers, which are very pretty but will never be used.
Delphine
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Answer from Petit-Fernand
Hi Delphine, This is a mistake. Please contact us at [email protected]. See you soon Sanaë
3
/5
★★★☆☆
Order made on 26/07 The deadline does not correspond to the 48h announcement Order still not delivered to date
Bouliet
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Answer from Petit-Fernand
Hello, Thank you for your review. I have just sent you an email regarding your order. Sanaë
3
/5
★★★☆☆
Colors less pretty than on the site. But super fast and well done.
Anne
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Answer from Petit-Fernand
Hello Anne, Thank you for your feedback 🙂 Please don't hesitate to contact me at [email protected]. Good day Sanaë
3
/5
★★★☆☆
Labels as described but shoddy delivery. Package opened and taped up again and delivery late.
Dd
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Answer from Petit-Fernand
Hello, Thank you for your review. We are sorry that your envelope was opened. As far as delivery is concerned, we do our best to reduce delays. Have a nice day 🙂 Sanaë
3
/5
★★★☆☆
I have always bought from another website, but this time I bought from this one because the designs are very nice. The website is very nice, but the price is a little more expensive than I am used to. I had a problem and they solved it over the phone, but it's been almost a month since I placed the order and it still hasn't arrived. I have contacted them by email but have not received a reply.
Anna De La Guardia
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Answer from Petit-Fernand
Dear Anna, Thank you very much for your message. I have contacted you by email with the status of your order. Good afternoon, Maria.
2
/5
★★☆☆☆
I bought thermo-adhesive labels, they corresponded to my order, they are pretty, aesthetic and easy to stick (with the iron, impossible to stick on socks even in cotton) But after one wash, a large number of the labels partly came off. On the second wash, the phenomenon became more pronounced. Some came off the boxer shorts with the child's perspiration.
Marie-flo
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Answer from Petit-Fernand
Hello, thank you for your comment. This is not normal, please contact us at [email protected] so that we can find a solution. Have a nice day Sanaë
3
/5
★★★☆☆
Expensive for the quantity, but good quality.
M Del Mar Ortega Robles
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Answer from Petit-Fernand
Dear Maria del Mar, Thank you very much for your message. We have different practical packs and we frequently publish promotional codes that you can use in your orders. Best regards, Maria.
2
/5
★★☆☆☆
Too big and not very clear writing and color 🙁
Megane Warnant
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Answer from Petit-Fernand
Hello Megane, Thank you for your comment. I am sorry that you are not satisfied with your labels. We have different sizes of labels, so don't hesitate to write to us at [email protected] so that we can exchange ideas. Good day Sanaë
3
/5
★★★☆☆
Great quality. Bright and lovely stickers. Wonderful presentation in a booklet form so it's easy to store. Just found it bit expensive for stickers
Reshma
Answer from Petit-Fernand
Dear Reshma, Thank you for your nice comment and we are happy you liked the stickers. We are sorry you find the price expensive, we try to do our best-:) Kindly, Marylin
3
/5
★★★☆☆
Beautiful and super fast shipping.
Arantxa Rodríguez
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Answer from Petit-Fernand
Dear Arantxa, Thank you very much for your message. I invite you to reevaluate your evaluation since 3/5 stars is not in accordance with your comment 🙂 Best regards, Maria.
3
/5
★★★☆☆
Notebook too big, too much paper for a few labels. Generates a lot of waste
Vincent
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Answer from Petit-Fernand
Hello Vincent, Thank you for your review and your order at c-monetiquette. Our notebooks are made of cardboard and can be recycled. You're right Vincent, we do our best to reduce waste. Good day Sanaë