/10
★★★★★
based on 125951 reviews published
★★★★★
based on 125951 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Very long delivery time and do not match what was promised because you claim to deliver in 48 hours....
Patrizia S.
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Answer from Petit-Fernand
Dear Patrizia, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
1
/5
★☆☆☆☆
I placed an order on September 3rd and it has not arrived until today. I have sent several emails and messages, because I needed them urgently, and they answered me 2 days later that they will be sent shortly. I don't know what short means for you, but I still haven't received the labels!
Corina Panca
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Answer from Petit-Fernand
Dear Corina, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
I only received half of the order
Martina Novoa Tuimil
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Answer from Petit-Fernand
Dear Martina Thank you for choosing Petit Fernand ! We are very sorry that you did not receive your complete order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I never received my order, it was communicated and they told me to wait and now they don't answer anymore
Consuelo L.
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Answer from Petit-Fernand
Dear Consuelo, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
I purchased this water bottle for my son who attends the first year of kindergarten . Aesthetically very nice but despite repeated daily washings the water bottle always smells rotten !
Davide P.
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Answer from Petit-Fernand
Dear Davide, Thank you for your message. We are very sorry that the products do not meet your expectations. Please feel free to contact us at [email protected], attaching, along with the order number, photos/description of the nonconforming products. It is really abnormal as the water bottle is made of stainless steel and does not retain odors. Kind regards, Elena
1
/5
★☆☆☆☆
Your site has bungled I am asked to renew the action of payment finally it was Passed the first time when paying so I paid 2 times 19th no refund! I'm an Atsem in a nursery school. Advise parents to buy this kind of label but cedt Sûr I will not advise them your site. Very disappointed!
Naye Bathily
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Answer from Petit-Fernand
Hello Naye, Thank you for choosing C-MonEtiquette! I am sorry that you have been charged twice without refund. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not yet received my order at home and I have already been charged, very disappointed as I feel cheated.
Iria
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Answer from Petit-Fernand
Dear Iria, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still haven't received anything !!!
Maria S.
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Answer from Petit-Fernand
Dear Mary, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
1 week wearing the slippers and they have peeled off.
Guest
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Answer from Petit-Fernand
Dear Inés, We are very sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Not recommended especially because the labels will never arrive even after shelling out 28!!!
Pareo84
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Answer from Petit-Fernand
Dear Pareo84, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Aside from the shipping being super slow (it makes no sense for them to make the labels so fast if it then takes two weeks to arrive), some of them arrived bent. I emailed them twice but they didn't reply. I don't think I would repeat or recommend it.
Laura Morillas Gómez
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Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I bought thermo-adhesive labels to identify the chasubles of our basketball team and despite following the instructions (temperature...) they don't stick... too bad!
Celine
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Answer from Petit-Fernand
Hello Celine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Bad purchases, the labels are too big to stick on clothing labels. In addition, it's important to know that baby labels are cut off for babies because they irritate them. When they're stuck on clothes, the fabric itself peels right off in the first machine. 10 is expensive for labels that are already gone!
Philippine Leclercq
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Answer from Petit-Fernand
Hello Philippine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have no news about my order.
Khadija Nimaga
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Answer from Petit-Fernand
Hello Khadija, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I received the package with labels with different names and pictures than what I ordered .
Fabiola L.
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Answer from Petit-Fernand
Dear Fabiola, Thank you for choosing Petit-Fernand! I am really sorry that you received a wrong order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I'm not happy with the service. I'm still waiting for my order, which passed on September 5, 2019, although it says that I should receive it within 3 working days, whereas I've been cashing it in since September 6, 2019. Sincerely
Charlotte Mauger
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Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
They arrived more than a week late. You make misleading advertising saying that you send it in 48 hours. The quality of the labels is terrible, one wash and they peel off.
Alma
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Answer from Petit-Fernand
Dear Alma, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I received it wrong. The stickers did not arrive and they sent me a duplicate cover.
Zabdy Castro
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
That they ship in 48-72 hours is not entirely true. I placed an order, and I spent three days trying to talk to them by email or phone. I didn't receive a response, and when I did, it was double and with different information. It is true that I ordered heat seal labels, and they are very nice and arrived very well packaged, but I had to complain and it took almost three weeks.
Nuria
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Answer from Petit-Fernand
Dear Nuria, Thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
On August 28 I placed the order, on the 30th I received an email saying that it was on its way and that in a maximum of 10 working days I would receive it. Today, September 23rd, I have not received anything. If the delivery company has come to the house and I was not home they have not left any notice. A few days ago I sent some mails to customer service commenting on the situation and I have had no response.
María
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Answer from Petit-Fernand
Dear Maria, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
The package has not yet arrived
Soraya Carmona Martínez
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Answer from Petit-Fernand
Dear Soraya Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Fatal... More than 1 month and we still haven't received it.
Sala Rockefeller
Translated review
Answer from Petit-Fernand
Dear Sala, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
So far not so good, because I placed the order on the 9th and I have not received it yet.
Lurdes Lopez
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Answer from Petit-Fernand
Dear Lurdes, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Very bad experience, I placed an order we are on the third shipment as every previous shipment was always missing something from what I ordered!
Evelina G.
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Answer from Petit-Fernand
Dear Evelina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your full order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
It's almost 10 days now and I haven't seen anything delivered and to think that it was supposed to or was only 3 days for delivery. I don't think I will purchase anything anymore
Antonella
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Answer from Petit-Fernand
Dear Antonella, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
To date, the order requested on Sept. 5 has still not arrived Invoice #3000576426 Order #3000691726
Massimiliano F.
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Answer from Petit-Fernand
Dear Maximilian, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The package has still not been delivered to me , after more than 15 days after ordering
Stefania M.
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Answer from Petit-Fernand
Dear Stefania, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I placed an order which consisted of two products, a pack of labels and a lunch box. The lunch box arrived on Monday of last week and came with a note saying that the labels would arrive in another package. Today, a week later, I am still waiting for my labels.
Vanesa Dios Otero
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Answer from Petit-Fernand
Dear Vanessa, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order over two weeks ago and still nothing has arrived!
Emanuela M.
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Answer from Petit-Fernand
Dear Emanuela, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
My opinion is undoubtedly negative, since I placed my order in August and received a message that the order would be shipped on September 3rd and that it would take 10 working days. On the 23rd I still haven't received anything.
Nani
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Answer from Petit-Fernand
Dear Nani Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina