/10
★★★★★
based on 125953 reviews published
★★★★★
based on 125953 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The product is very good, but taking 15 days to receive a standard order seems too long to me.
Clara
Translated review
Answer from Petit-Fernand
Dear Clara, Thank you for your message. Indeed, we are working to improve our shipping times. Best regards, Maria.
3
/5
★★★☆☆
Excellent feedback on the non-receipt of the package, absurd that it is sent by untraceable mail, also because by entrusting delivery to the post office the time is always relative.
Paola T.
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Answer from Petit-Fernand
kind Paola, thank you for your trust in us. To ensure free shipping, we rely on priority mail, which sometimes involves inconvenience, also calculating that we are in a vacation period. We always try to improve, so thank you for your feedback. Best regards, Elena
2
/5
★★☆☆☆
The product seemed very interesting but after a first wash at 40° most of the labels were gone.
Louane Fouin Bucci
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Answer from Petit-Fernand
Hello Louane, We're sorry you're having problems with our labels, this is not normal. Please do not hesitate to contact us at [email protected] so that we can find a solution. Good day, Sanaë
2
/5
★★☆☆☆
Expedition too long
Georges Nikolakakis
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Answer from Petit-Fernand
Hello, thank you for your comment. We're sorry about the shipping delay, we're working hard to improve it. Have a nice day. Sanaë
3
/5
★★★☆☆
Delivery was fast and the iron-on labels are very pretty (not yet tested), but the lunch box is full of bubbles and the personalized stickers aren't stuck on properly. Too bad
B?reng?re Donnaint
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Answer from Petit-Fernand
Hello Bérengère, We are sorry to hear that you are not satisfied with our products. Please do not hesitate to contact us at [email protected] so that we can find a solution for your lunch box. Good day Sanaë
2
/5
★★☆☆☆
Delivery time not respected. Despite calls and emails. I had to run to the stores at the last minute to find the same kind of product, and again I had to write my daughter's name by hand. All of which took me an incredible amount of time. And I could have spent that time with my (sick) daughter, who was going to Switzerland with a medical team. For that reason alone, I'll never order from you again. Have a nice day!
Mariame Ben Mousa
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Answer from Petit-Fernand
Hello Mariame, Thank you for sharing your opinion. I'm sorry for the long delivery time. Please do not hesitate to contact us at [email protected] to find a solution. Good day Sanaë
2
/5
★★☆☆☆
Attractive.labels. No.problem.with.those.for.objects. But the iron-on ones come off. Despite the recommendations: 24 hours without touching them, iron at the right temperature...I am very disappointed and will not recommend this site again!
Aurélie Francais
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Answer from Petit-Fernand
Hello Aurélie, We're sorry to hear that the labels are coming off. Please contact us at [email protected] to find a solution. Good day Sanaë
2
/5
★★☆☆☆
First wash, labels don't stick. Disappointed as it was recommended
Émilie Dubois
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Answer from Petit-Fernand
Hello Émilie, Thank you for sharing your opinion! I'm sorry that your iron-on labels don't hold, please write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3
/5
★★★☆☆
Fast, easy ordering. Website could be improved, especially the choice of illustrations in relation to the label format. Customer service unreachable by phone and within a day by e-mail.
Angelique R. (13)
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Answer from Petit-Fernand
Hello Angélique, We're sorry, we're trying to reduce response times and improve our customer service a little more every day. Good day Sanaë
2
/5
★★☆☆☆
The iron-on labels are peeling off one after the other! So I tried to contact someone on Instagram who asked for my email etc which I gave her, then no reply so pretty disappointed!!!
Aurore Brunel
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Answer from Petit-Fernand
Hello Aurore, this is not normal, I'm sorry your labels are coming off. I will contact you by e-mail to find a solution. Good day Sanaë
3
/5
★★★☆☆
Hello I unfortunately received the labels too late, my son had already left for camp. Rather disappointed
Isabelle Werquin
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Answer from Petit-Fernand
Hello Isabelle, Thank you for ordering from C-MonEtiquette! I'm sorry you've had a delay in receiving your order, we do our best to reduce delivery time. Have a nice day, Melina
3
/5
★★★☆☆
I've been ordering for several years now at the start of each new school year, and find the site very well designed and easy to order. I've always been satisfied with the labels and the fast, careful delivery. But this time, I'm disappointed with the rendering, I had chosen the color red for the writing on a black background, it looked very good on the visual of the site but on the labels the red is actually brown. Too bad, it's much less pretty.
Aurore Sire
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Answer from Petit-Fernand
Hello Aurore, Thank you for choosing C-MonEtiquette! I'm sorry if you're not satisfied with the color rendering, please don't hesitate to send us a photo of the labels you received at [email protected] See you soon, Melina
3
/5
★★★☆☆
Labels don't always adhere well to garments, and some peel off depending on the material. Good rendering and short delivery time
Lu
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Answer from Petit-Fernand
Hello Lucie, Thank you for sharing your opinion. I'm sorry that your iron-on labels are coming off, this is not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Thermostatic labels, after washing, come off.
Lydia Bahlouli
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Answer from Petit-Fernand
Hello Lydia, Thank you for sharing your opinion. I'm sorry that your iron-on labels are coming off, this is not normal and I invite you to write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
A quarter of the labels stuck on clothes with an iron came off when the clothes were washed for the first time.
Anne H
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Answer from Petit-Fernand
Hello Anne, Thank you for sharing your opinion. I'm sorry that your iron-on labels are coming off, this is not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Good afternoon, I am sorry to give a three but I received the wrong order and thanks to my complaint it was corrected. I don't know where the error was but by data protection law I don't think anyone should have my stickers because of a packaging error. I hope they improve the shipping chain. Regards
Marcos E Bueno Vega
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Answer from Petit-Fernand
Dear Marcos, Thank you very much for your message. We regret that your order has been exchanged and we will take your comment into account to improve our services. Have a very nice day. Maria.
3
/5
★★★☆☆
Vaig trigar en rebre ho
Gemma Martin
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Answer from Petit-Fernand
Good morning Gemma and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
No delivery for the moment. The order went to the wrong address despite our email...
Claudine Alexandre
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Answer from Petit-Fernand
Hello Madam, I will contact you by email regarding this order. See you soon, Melina
3
/5
★★★☆☆
No worries about order compliance and fast delivery. On the other hand, the self-adhesive garment labels are not sufficiently preoccupied. So we had to get out the scissors?
Sp
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Answer from Petit-Fernand
Hello Sarah, Thank you for sharing your opinion about our products. Please don't hesitate to write to us at [email protected] regarding the non-pre-cut labels. Good day, Melina
3
/5
★★★☆☆
I received some labels without the chosen motif
Lydie Perault
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Answer from Petit-Fernand
Hello Lydie, Thank you for sharing your opinion of our products! The labels don't have an illustration because they are the mini size labels. Have a nice day, Melina
3
/5
★★★☆☆
Parchment paper "supplied" after 2 orders no parchment paper, if it's not supplied why say so?!!!
Rony974
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Answer from Petit-Fernand
Hello Véronique, Thank you for sharing your opinion! I'm sorry you didn't receive the protective paper for the iron-on labels, we'll send you some again. We apologize for the inconvenience, Melina
3
/5
★★★☆☆
Very practical, but the quality has gone downhill since last year. Many of the labels don't peel off easily and tear before use. A shame!
Madame Laure Bensimon
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Answer from Petit-Fernand
Hello Laure, Thank you for ordering from C-MonEtiquette. It's not normal that the labels don't peel off properly from the booklet. I invite you to write to us at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
I'm a bit disappointed, I stuck the labels on my daughter's shorts and t-shirts and after 2 washes everything came off.
Laetitia Martin
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Answer from Petit-Fernand
Hi Laetitia, Thank you for sharing your opinion! Did you apply the iron-on labels with the iron?
3
/5
★★★☆☆
Unfortunately very long delivery time
Janina S.
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Answer from Petit-Fernand
Hello Ms. Schwarmann. Thank you for your message. Orders are handed over to the delivery service after 48 hours by "priority". From then on you have to reckon with a delivery time of 2 - 6 days, sometimes the post office takes a little longer in the summertime. Unfortunately we have no influence on this. Otherwise, please contact our customer service so that we can help: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
The labels are beautiful and trendy! However, I don't find the bottle at all ergonomic for a kindergartner. The cap is difficult to open and close. The system for releasing the pipette to drink is not functional. And finally, the cap is not easy to screw back on. So there's a risk of leakage if my child wants to fill it on his own.
De Ville
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Answer from Petit-Fernand
Hello Aylin, thank you for sharing your opinion of our products! The water bottle does indeed have a hermetic seal, with a leak-proof sports cap. Good day, Melina
2
/5
★★☆☆☆
Very pretty labels, but large for colored pencils... Or maybe I made a mistake in my selection.
Patricia Guelton
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Answer from Petit-Fernand
Hello Patricia, Thank you for sharing your opinion! We offer different label formats, and indeed for pencils and pens you should choose the mini labels. Have a nice day, Melina
3
/5
★★★☆☆
The labels are very cool and correct, the shipping is a bit painful. They say that in 4-10 working days and it took me a month to send them.
Yasmina Camps
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Answer from Petit-Fernand
Dear Yasmina, Thank you for your message. I am sorry that your labels took a long time to arrive. Indeed, we are working to improve our shipping times. Have a very nice day. Maria.
2
/5
★★☆☆☆
First order and I'm disappointed with my labels.... Despite the measurements indicated, I didn't realize and it didn't correspond to what I wanted?
Madame Laure Le Junter
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Answer from Petit-Fernand
Hi Laure, I'm sorry you're not satisfied with your order, please don't hesitate to tell us more by email at [email protected] Good day, Melina
3
/5
★★★☆☆
The lunch box is fine, it does its job. As a negative point it is not completely airtight, that is, as the ice plate has a hole in the central part if you take something liquid like soup or puree these are strained and even the first two dishes are mixed. I expected something more from the customized I thought it would be a silkscreen print on the lid not a sticker.
Rosa López
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Answer from Petit-Fernand
Dear Rosa, Thank you very much for your message. Indeed, our lunch box is airtight but it fulfills its function better if it is used for solids or foods with few liquids. Regarding the design of your lunch box, in case you find any defect, I invite you to send me pictures of it to [email protected], in order to find a solution. Best regards, Maria.
3
/5
★★★☆☆
Disappointed with the print quality (white lines in the background color of the labels). Otherwise good adhesion.
Alexandra Justens
Translated review
Answer from Petit-Fernand
Hello Alexandra, Thank you for choosing C-MonEtiquette! I'm sorry you're not satisfied with our labels, please don't hesitate to contact us at [email protected] with a photo of what you received. See you soon, Melina