/10
★★★★★
based on 126713 reviews published
★★★★★
based on 126713 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
A quarter of the labels stuck on clothes with an iron came off when the clothes were washed for the first time.
Anne H
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Answer from Petit-Fernand
Hello Anne, Thank you for sharing your opinion. I'm sorry that your iron-on labels are coming off, this is not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Good afternoon, I am sorry to give a three but I received the wrong order and thanks to my complaint it was corrected. I don't know where the error was but by data protection law I don't think anyone should have my stickers because of a packaging error. I hope they improve the shipping chain. Regards
Marcos E Bueno Vega
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Answer from Petit-Fernand
Dear Marcos, Thank you very much for your message. We regret that your order has been exchanged and we will take your comment into account to improve our services. Have a very nice day. Maria.
3
/5
★★★☆☆
Vaig trigar en rebre ho
Gemma Martin
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Answer from Petit-Fernand
Good morning Gemma and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
No delivery for the moment. The order went to the wrong address despite our email...
Claudine Alexandre
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Answer from Petit-Fernand
Hello Madam, I will contact you by email regarding this order. See you soon, Melina
3
/5
★★★☆☆
No worries about order compliance and fast delivery. On the other hand, the self-adhesive garment labels are not sufficiently preoccupied. So we had to get out the scissors?
Sp
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Answer from Petit-Fernand
Hello Sarah, Thank you for sharing your opinion about our products. Please don't hesitate to write to us at [email protected] regarding the non-pre-cut labels. Good day, Melina
3
/5
★★★☆☆
I received some labels without the chosen motif
Lydie Perault
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Answer from Petit-Fernand
Hello Lydie, Thank you for sharing your opinion of our products! The labels don't have an illustration because they are the mini size labels. Have a nice day, Melina
3
/5
★★★☆☆
Parchment paper "supplied" after 2 orders no parchment paper, if it's not supplied why say so?!!!
Rony974
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Answer from Petit-Fernand
Hello Véronique, Thank you for sharing your opinion! I'm sorry you didn't receive the protective paper for the iron-on labels, we'll send you some again. We apologize for the inconvenience, Melina
3
/5
★★★☆☆
Very practical, but the quality has gone downhill since last year. Many of the labels don't peel off easily and tear before use. A shame!
Madame Laure Bensimon
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Answer from Petit-Fernand
Hello Laure, Thank you for ordering from C-MonEtiquette. It's not normal that the labels don't peel off properly from the booklet. I invite you to write to us at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
I'm a bit disappointed, I stuck the labels on my daughter's shorts and t-shirts and after 2 washes everything came off.
Laetitia Martin
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Answer from Petit-Fernand
Hi Laetitia, Thank you for sharing your opinion! Did you apply the iron-on labels with the iron?
3
/5
★★★☆☆
Unfortunately very long delivery time
Janina S.
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Answer from Petit-Fernand
Hello Ms. Schwarmann. Thank you for your message. Orders are handed over to the delivery service after 48 hours by "priority". From then on you have to reckon with a delivery time of 2 - 6 days, sometimes the post office takes a little longer in the summertime. Unfortunately we have no influence on this. Otherwise, please contact our customer service so that we can help: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
The labels are beautiful and trendy! However, I don't find the bottle at all ergonomic for a kindergartner. The cap is difficult to open and close. The system for releasing the pipette to drink is not functional. And finally, the cap is not easy to screw back on. So there's a risk of leakage if my child wants to fill it on his own.
De Ville
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Answer from Petit-Fernand
Hello Aylin, thank you for sharing your opinion of our products! The water bottle does indeed have a hermetic seal, with a leak-proof sports cap. Good day, Melina
2
/5
★★☆☆☆
Very pretty labels, but large for colored pencils... Or maybe I made a mistake in my selection.
Patricia Guelton
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Answer from Petit-Fernand
Hello Patricia, Thank you for sharing your opinion! We offer different label formats, and indeed for pencils and pens you should choose the mini labels. Have a nice day, Melina
3
/5
★★★☆☆
The labels are very cool and correct, the shipping is a bit painful. They say that in 4-10 working days and it took me a month to send them.
Yasmina Camps
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Answer from Petit-Fernand
Dear Yasmina, Thank you for your message. I am sorry that your labels took a long time to arrive. Indeed, we are working to improve our shipping times. Have a very nice day. Maria.
2
/5
★★☆☆☆
First order and I'm disappointed with my labels.... Despite the measurements indicated, I didn't realize and it didn't correspond to what I wanted?
Madame Laure Le Junter
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Answer from Petit-Fernand
Hi Laure, I'm sorry you're not satisfied with your order, please don't hesitate to tell us more by email at [email protected] Good day, Melina
3
/5
★★★☆☆
The lunch box is fine, it does its job. As a negative point it is not completely airtight, that is, as the ice plate has a hole in the central part if you take something liquid like soup or puree these are strained and even the first two dishes are mixed. I expected something more from the customized I thought it would be a silkscreen print on the lid not a sticker.
Rosa López
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Answer from Petit-Fernand
Dear Rosa, Thank you very much for your message. Indeed, our lunch box is airtight but it fulfills its function better if it is used for solids or foods with few liquids. Regarding the design of your lunch box, in case you find any defect, I invite you to send me pictures of it to [email protected], in order to find a solution. Best regards, Maria.
3
/5
★★★☆☆
Disappointed with the print quality (white lines in the background color of the labels). Otherwise good adhesion.
Alexandra Justens
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Answer from Petit-Fernand
Hello Alexandra, Thank you for choosing C-MonEtiquette! I'm sorry you're not satisfied with our labels, please don't hesitate to contact us at [email protected] with a photo of what you received. See you soon, Melina
3
/5
★★★☆☆
I bought the personalized bottle for my 2 year old daughter for when she starts school in September. The bottle is beautiful but the spout and cap are very hard and do not allow her to use the bottle without adult assistance; I was a little disappointed in that aspect because it is all about empowering the child's independence, and it seems to me that she is not going to be able to use it on her own yet.
Guest
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Answer from Petit-Fernand
Dear customer, Thank you very much for your message. Indeed, the canteen nozzle is very safe to prevent the contents from spilling out. Actually, its use is more common in older children. Best regards, Maria.
3
/5
★★★☆☆
Cutely made with bonus stickers, and nice booklet as packaging but the price is excessive for the quantity and quality.
Dani
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Answer from Petit-Fernand
Good day ! Thank you for your message. We are pleased that you like our products. We are constantly working on our products and offers. Please subscribe to our newsletter to receive our offers on a regular basis. Mfg, Marylin
3
/5
★★★☆☆
I have to say that I paid 3 for 10 stickers for pens, but I find it very expensive
Hbhh
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Answer from Petit-Fernand
Hello, thank you for your message. We are sorry that you find our products a little expensive. We are constantly working on our products and offers to improve ourselves. Mfg, Marylin
2
/5
★★☆☆☆
Wrong color produced. The labels are good so far, but one color was displayed on the screen which was delivered in a different color. When I asked customer service, they told me that there was nothing they could do. Then you should either create a category for the color that distinguishes blue and green or make a unique label on the colors. No goodwill from the "service" Too bad I would have liked to order more from the KITA. But since it's "my own fault" I won't be offering them, what a shame.
Eve
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Answer from Petit-Fernand
Hello, We are sorry that you were not satisfied with our products and service. The quality of our products is very important to us and we are constantly working to improve them. Mfg, Marylin
3
/5
★★★☆☆
Order received, good quality. I was angry to see that the next day I had a 20% discount, I would have saved some money.
Ana Maria Anaya Lozano
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Answer from Petit-Fernand
Dear Ana Maria, Thank you very much for your message. Don't worry because we post discount codes on our site regularly, then you can take advantage of the next code! Best regards, Maria.
3
/5
★★★☆☆
I still haven't received my order of July 06, I imagine too many orders for back-to-school??. Alor que les commandes précédentes super !!!! Ben El fkih hanane 0484 99 57 42
Hanane Ben El Fkih
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Answer from Petit-Fernand
Hello Hanane 🙂 I've replied by email. Have a nice day, Melina
2
/5
★★☆☆☆
Delivery times too long
Fred
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Answer from Petit-Fernand
Hello Fred, thank you for ordering from C-MonEtiquette! I'm sorry you're disappointed with our delivery times, we do our best to reduce them to your satisfaction. Have a nice day, Melina
3
/5
★★★☆☆
Good, but it's a shame to have to keep the same illustration in the Ecole pack, as it lacks variety.
Aurélie Jurion
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Answer from Petit-Fernand
Hello Aurélie, Thank you for choosing C-MonEtiquette! We'll take your suggestion into account. Have a nice day, Melina
3
/5
★★★☆☆
Long delivery time.
Guest
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Answer from Petit-Fernand
Dear customer, Thank you very much for your message. Indeed, we are working to improve our delivery times. Have a nice evening, Maria.
3
/5
★★★☆☆
A problem with the wrong address...10 rue de B...indicated to Colissimo Whose fault is it, the post office's? The supplier? The computer? Hence the many reminders... which have just been answered, but delivery took over 3 weeks instead of the 48 hours indicated at the time of ordering. Fortunately, the gourd is beautiful... and the little girl is delighted!
Josephine Loheac Loas
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Answer from Petit-Fernand
Hello Joséphine, Thank you for choosing C-MonEtiquette! I'm delighted that you received your order, at last, and I'm sorry for any delivery problems that may have occurred. Have a nice day, Melina
3
/5
★★★☆☆
I still haven't received my order
Marie-sophie Pagniez
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Answer from Petit-Fernand
Hello Marie-Sophie, Thank you for choosing C-MonEtiquette! Please do not hesitate to contact us at [email protected] regarding the receipt of your order. See you soon, Melina
3
/5
★★★☆☆
Last year, I had already ordered labels and everyone had their own personal pouch. This year, I also ordered labels for my children and 3 others to whom I wanted to give these practical labels. But there was only one pouch with all the stapled labels inside. What a shame for the presentation... I'll have to cut them out board by board to give them as gifts. I'm a bit disappointed.
Cécile Mansour
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Answer from Petit-Fernand
Hello Cécile, thank you for your message and your order at C-MonEtiquette. Indeed, depending on the number of labels, we don't automatically make a booklet for each one, unless specified by the customer, if there are only 10 labels per child. Have a nice day, the C-MonEtiquette team.
2
/5
★★☆☆☆
This is the 2nd time I have placed an order and I am very disappointed with the service. They talk about fast shipping and that's not the case. What's more, I sent several emails and got no response from customer service. I had to send messages via Facebook to finally get a response from your services.
Sophie Philippart
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Answer from Petit-Fernand
Hello Sophie, Thank you for sharing your opinion! I'm sorry you didn't receive your order and I invite you to contact us again if you still haven't received it. Good day, Melina
3
/5
★★★☆☆
The color of the labels was slightly different from that visible on the screen.
Denis L.
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Answer from Petit-Fernand
Hello Denis, Please send us a photo of the labels you received to [email protected] so that we can see if there might have been a color error. See you soon, Melina