9.1/10
★★★★★
based on 125940 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
The labels are very difficult to peel off and some of them tear! So unusable! I stuck them on clean, dry linen according to the instructions. They've only been stuck on for a week and my daughter, who's at camp, told me that some of them are already coming off! So I'm disappointed
User icon
Nathalie Nonancourt
Translated review
Answer from Petit-Fernand
Hello Nathalie, I'm sorry your labels are coming off. Please write to us at [email protected] so we can find a solution. See you soon, Melina
3 /5
★★★☆☆
I like the labels very much,but I was disappointed when I found out that they are supposed to be attached to the labels on the clothes and not on the clothes directly,considering that I usually take them off and they are too small in most cases anyway.
User icon
Vale
Translated review
Answer from Petit-Fernand
Dear customer, we are satisfied that you liked our labels. You probably purchased adhesive clothing labels that stick to the label. The labels we offer that stick directly onto clothes with an iron are the thermoadhesive labels. Kind regards, Elena
3 /5
★★★☆☆
Product ok, well made, faithful to what was chosen on line, but the shipping is to be improved: the envelope, not adequate for the contents, arrived open and the product partly ruined. Given the rather high cost, I expected more attention.
User icon
Laura F.
Translated review
Answer from Petit-Fernand
Dear Laura, Thank you for the advice. We are always trying to improve, and in order to ensure free shipping for our labels, we rely on the postal system, which in this case is responsible for receiving the labels not in the best condition. We can assure that when they leave our company, the labels are in perfectly sealed envelopes. Kind regards, Elena
2 /5
★★☆☆☆
The labels didn't arrive in time for my son's camp... shipment in 48hrs, it took 10 days...
User icon
Patricia Hallet
Translated review
Answer from Petit-Fernand
Hello Patricia, Thank you for sharing your opinion, I'm sorry you received the labels late, we strive to improve our delivery times. Good day, Melina
3 /5
★★★☆☆
The quality of the labels is good, but it's a shame that the designs and fonts don't change much. I've been ordering for 3 years and would have liked more choice. Best regards.
User icon
Julie
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for sharing your opinion! We've recently added new illustrations to our labels, as well as new scenes for our customizable products (water bottles, lunchboxes and mugs). Have a nice day, Melina.
3 /5
★★★☆☆
The stickers are super nice but they don't always come off so well. So far they have stuck quite well.
User icon
Cw
Translated review
Answer from Petit-Fernand
Hello, thank you very much for your kind comment. We are sorry that you are not able to remove the labels easily. This is not normal and we kindly ask you to contact our customer service to help you: [email protected] ! Mfg, Marylin
2 /5
★★☆☆☆
Labels received after 2 weeks! As a result, my children went to camp without labels on their clothes. Delivery in 48 hours... a long way off, too bad. Otherwise well received and very clean, careful packaging. Received in a pouch with a sheet of stickers for the kids. Nice
User icon
1000703301
Translated review
Answer from Petit-Fernand
Hello Mickael, Thank you for sharing your opinion, I'm sorry you received the labels late, we strive to improve our delivery times. Good day, Melina
3 /5
★★★☆☆
Very good, but does not wash well
User icon
1000701915
Translated review
Answer from Petit-Fernand
Hello Michel, I'm sorry your labels are coming off. Please write to us at [email protected] so we can find a solution. See you soon, Melina
3 /5
★★★☆☆
The labels are pretty good, but I was missing a batch of labels from my order. Contacting customer service was a pain, but I managed to get them and my missing labels were sent to me.
User icon
Maud
Translated review
Answer from Petit-Fernand
Hello Maud, Thank you for sharing your opinion, we have indeed sent you back the missing labels, we apologize for the inconvenience.
3 /5
★★★☆☆
Very pretty but peels off quickly on some fabrics
User icon
1000703782
Translated review
Answer from Petit-Fernand
Hello Amandine, Thank you for sharing your opinion! Please don't hesitate to contact us at [email protected] if you have any complaints.
2 /5
★★☆☆☆
I placed an order and the labels I received were not centered (name completely on the side). Customer service sent them back (after about ten emails) but the problem remains the same. Disappointed as this is the first time this has happened.
User icon
Louise Et Coco
Translated review
Answer from Petit-Fernand
Hello Laura, please contact us again at [email protected] and we'll find a solution. See you soon, Melina
2 /5
★★☆☆☆
Excellent products quality price, seriousness and timeliness in delivery time
User icon
Helga S.
Translated review
Answer from Petit-Fernand
Dear Helga, we are glad that you liked our products and service, but why then such a low score? Kind regards, Elena
3 /5
★★★☆☆
Bonjour, c'est la 3 eme fois que je commande chez vous et la je suis deçue du resultat . des "traits" se sont "imprimés" sur les etiquettes, ce qui ne rend pas un beau visuel alors que d'ordinaire je n'ai jamais eu de problemes .
User icon
Florence
Translated review
Answer from Petit-Fernand
Hello Florence, Thank you for sharing your opinion. This is indeed not normal, please write to us at [email protected] so that we can find a solution 🙂 See you soon, Melina
3 /5
★★★☆☆
Super just a little disappointed with the color I saw it brighter
User icon
Elodie Cocaign
Translated review
Answer from Petit-Fernand
Hello Elodie, thank you for sharing your opinion on our products! Have a nice day, Melina
2 /5
★★☆☆☆
It's average quality, it doesn't fit too well. And it's too expensive.
User icon
Dalila Mohammadi
Translated review
Answer from Petit-Fernand
Hello Dalila, Thank you for sharing your opinion. I'm sorry your labels are coming off, please don't hesitate to contact us at [email protected] Good day, Melina
3 /5
★★★☆☆
The labels took over a week to arrive. So I couldn't use them for the girls' camp.
User icon
1000704238
Translated review
Answer from Petit-Fernand
Hello Myriam, Thank you for choosing C-MonEtiquette! We strive to keep our delivery times as short as possible. Have a nice day, Melina
3 /5
★★★☆☆
The clothing labels are superb, but I'm disappointed with the object labels. I wanted to label the pens and other items in my daughter's pencil case but it's really too big.
User icon
Laure Beuzelin
Translated review
Answer from Petit-Fernand
Hello Laure, Thank you for your message. Indeed, we offer labels in different formats, which you can choose on our website according to the desired use. For pens, it's best to opt for the mini-size labels. Good day, Melina
3 /5
★★★☆☆
Unfortunately it took 10 days to receive my order and my gourd is non-functional. I had a good experience with your site but the quality is deteriorating with time.
User icon
Alexandra M
Translated review
Answer from Petit-Fernand
Hello Alexandra, thank you for sharing your opinion! I invite you to write to us at [email protected] about the lunchbox. See you soon, Melina
3 /5
★★★☆☆
Does not stick to certain fabrics
User icon
Sybella
Translated review
Answer from Petit-Fernand
Hello Sybella, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off your clothes. Please write to us at [email protected] if you have a complaint. See you soon, Melina
3 /5
★★★☆☆
Received promptly. Beautiful colors. Does not hold up as well as my 1st order 3 years ago. Peels off after 2/3 washes. I'm happy with my product though, as it fulfilled its role for a 10-day colony.
User icon
Karen
Translated review
Answer from Petit-Fernand
Hello Karen, Thank you for choosing C-MonEtiquette! Please contact us at [email protected] if you have a complaint.
3 /5
★★★☆☆
A little disappointed compared to my previous order: the self-adhesive labels are square and unlike the iron-on labels, it is not possible to create on two lines.
User icon
Bcg
Translated review
Answer from Petit-Fernand
Hello, we offer different label formats: rectangular iron-on labels with 1 or 2 lines, and square iron-on labels with 2 lines of text.
3 /5
★★★☆☆
I am happy with the self-adhesive stickers. They took a while to arrive, hence the score. Otherwise, everything is perfect. I have repeated and will repeat if I need them.
User icon
Noelia
Translated review
Answer from Petit-Fernand
Dear Noelia, Thank you for your message. Indeed, we are working to improve our shipping times. Regards, Maria.
3 /5
★★★☆☆
Lovely designs and quick service. Labels beautifully presented with some extra bits which was a nice touch. All very easy to apply. Stick on labels and shoe labels doing ok after the first couple of uses but the iron on labels have come off after the first wash even though they looked secure after being applied following the instructions closely. Very disappointing.
User icon
C B.
Answer from Petit-Fernand
Hello, thx a lot for your message. We happy you liked the stick-on labels. Concerning the iron stickers, it's not normal that they came off. We invite you to contact our customer service at: [email protected] Thank you very much ! Kindly, Marylin
3 /5
★★★☆☆
Good but only 3 stars because the delivery time was longer than the reality!
User icon
Ceco
Translated review
Answer from Petit-Fernand
Hello Céline, Thank you for ordering from C-MonEtiquette! I'm sorry you received the labels a little late, we do our best to reduce delivery time as much as possible. Have a nice day, Melina
2 /5
★★☆☆☆
I like them but have not used them yet
User icon
Noelia Cañueto Sacristan
Translated review
Answer from Petit-Fernand
Dear Noelia, Thank you for your message. If you have any concerns when using your labels, please do not hesitate to contact us. Regards, Maria.
3 /5
★★★☆☆
The quality is good, but I made a typo on some of the stickers and they didn't warn me about it.
User icon
Marina Lv
Translated review
Answer from Petit-Fernand
Dear Marina, Thank you for your message. Indeed, we do perform a quality control, but not a quality control of the labels. I invite you to write to us at [email protected] telling us what was the error to see how we can reward you. Regards, Maria.
3 /5
★★★☆☆
Pleased with the labels but disappointed with the snack box. The gluing is flawed.
User icon
1000694071
Translated review
Answer from Petit-Fernand
Hi Tiphaine, First of all, thank you for choosing C-MonEtiquette! Please write to us at [email protected] and send us a photo of the lunchbox you received, so that we can find a solution for you. See you soon, Melina
3 /5
★★★☆☆
Very pretty water bottle that keeps drinks cool, but problem with the cap, very well adapted to little children's hands to open and close it, but it broke on the first fall. A real shame.
User icon
Danielle
Translated review
Answer from Petit-Fernand
Hello Danielle, Please contact us at [email protected] regarding this order Good day, Melina
2 /5
★★☆☆☆
Lack of follow-up in shipments Lack of control in their orders Lack of information to the customer Lack of responsibility (they divert the blame to the post office) Lack of pleasing the customer (the post office lost the shipment, please send us your data for a refund). As we have a lot of customers, if we lose one, who cares ... in the end I accepted the second shipment ... I believe in second chances but I also believe in the humility of people and things.
User icon
Yara Maria Alvarez Prado
Translated review
Answer from Petit-Fernand
Dear Yara, Thank you for your message. I am sorry you had a bad experience with us. We will take your comments into consideration. Have a nice day, Maria.
3 /5
★★★☆☆
Disappointed it has trouble sticking to the iron and after the first wash some come unstuck...?
User icon
Audrey B
Translated review
Answer from Petit-Fernand
Hello Audrey, First of all, thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming off, it's not normal, I invite you to write to us at [email protected] if you wish to make a complaint. See you soon, Melina