★★★★★
based on 137529 reviews published
Latest negative customer reviews
The stickers are not well cut and cannot be peeled off.....
We are sorry to read your comment about our labels. Your feedback is very valuable to us and we are committed to improving the quality of our products.
We just contacted you by email to assist you đ
Have a good day,
Camille Petit-Fernand
The labels peel off the clothes and stick to others, damaging the other clothes as well đ
We contacted you by email 3 days ago to assist you with your order.
I remain available by email or phone to help you.
Have a nice day,
Sandra C-MonEtiquette
The labels I ordered to stick on the pencils do not stay attached; the size, although very small, is greater than the diameter of the lead it should adhere to, and this contributes to it peeling off. Moreover, they are very long; they should be shorter. In any case, I couldn't use them because they came off immediately, and I had to wrap them with tape.
Thank you for sharing your experience with us. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and will help us improve our products. If you wish, we are available to find a solution that satisfies you.
Best regards,
Giulia from Petit-Fernand
I received the labels in a paper envelope, it was delivered to my mailbox and, due to rain, it got wet, several labels were damaged and are unusable. The envelope proved inadequate for the contents, I recommend changing the packaging. I'm sorry but I will not repeat the purchase today.
we are very sorry for the inconvenience you encountered with your order and we sincerely apologize for the trouble.
We will contact you immediately to find the best solution together.
Best regards,
Chiara, Petit-Fernand
I bought a water bottle and after 1 week the name is already fading...
We sincerely appreciate your comment. We are sorry that the water bottle did not meet your expectations regarding the durability of the name. Your feedback is very valuable to us and we will take it into account to improve our products.
We just sent you an email to assist you
Have a good day,
Camille Petit-Fernand
The labels are not sufficient
we are sorry to read your review. We will contact you to better understand your experience and find the most suitable solution together.
Best regards,
Chiara, Petit-Fernand
They arrived cut in half and printed poorly... terrible
we are very sorry for the inconvenience. We will contact you privately right away to fix the situation and find the best solution for you.
Best regards,
Chiara, Petit-Fernand
After less than 1 month of use, the name has already been deleted
We are sorry to hear that you encountered a problem with your order. Our priority is customer satisfaction and we are here to help you. We invite you to contact our support to resolve the issue.
Thank you for your feedback!
Best regards,
Giulia from Petit-Fernand
I have been ordering labels from Petit Ferdinand for years. They come super well presented. But this year the printing of the names is not of good quality. They look very blurryâŠ
Thank you for sharing your opinion about our labels. We regret that the printing quality this year did not meet your expectations. Your satisfaction is important to us, and we will take your comment into account to improve our services.
If you have any questions or need assistance, please do not hesitate to contact our team.
Good day,
Camille Petit-Fernand
Unfortunately, after a week all the labels came off. I do not recommend them.
we are very sorry for the problem you encountered. We will contact you privately right away to find the best solution together.
Best regards,
Chiara, Petit-Fernand
They don't stick well, they come off
Thank you for sharing your opinion. We regret that you had problems with our products. Your satisfaction is important to us.
We have just contacted you to assist you
Good day,
Camille Petit-Fernand
Almost all the labels come off after the second wash.
We sincerely appreciate your comment. We are sorry that you had problems with our labels. At Petit-Fernand, we are constantly working to improve the quality of our products and your satisfaction is our priority.
We just sent you an email to assist you
Have a good day,
Camille Petit-Fernand
After uniforms have been washed the labels have come off!
Thank you for taking the time to share your feedback.
Weâre sorry to hear that you experienced issues with our products during washing. Your satisfaction is important to us, and weâd like to better understand your experience in order to improve our services.
Please donât hesitate to contact us directly to discuss it further.
Kind regards,
Giulia Petit-Fernand
I do not receive the labels
I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
Never received my order. But it was resent to me, I am waiting...
Thank you for taking the time to share your experience.
I confirm the refund of your order.
Best regards,
Sandra from the C-MonEtiquette team
A part of my order was missing, which was supposed to be settled.
Thank you for taking the time to share your opinion. We are sorry to learn that your order was incomplete.
Could you please contact us via our contact page to let us know the missing product?
We will send it to you very quickly.
Thank you for your understanding and for your trust in C-MonEtiquette.
Sandra L' team C-MonEtiquette
Despite having followed the instructions correctly, the clothing labels attached with the iron come off immediately after the first use of the garment or after the first wash.
Thank you for your feedback. We are sorry to hear that you have encountered problems with our product. Quality is a priority for us and we are committed to constantly improving. We invite you to contact our customer service, we will be happy to assist you and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
Unfortunately, the stickers come off immediately.
Thank you for your feedback and we are sorry to hear that you had a problem with our product. We would be happy to help you resolve the situation. Please contact us directly so we can offer you assistance.
Sincerely,
Giulia Petit-Fernand
I found the labels too small
Thank you for taking the time to share your feedback. Weâre sorry to hear that you found our labels too small. Your input is valuable and helps us improve our offerings. Please feel free to contact us to discuss your specific needs, weâd be happy to help you find suitable solutions.
Best regards,
Giulia from Petit-Fernand
It comes off the clothing.
We are sorry that you had an unsatisfactory experience with our product. Your opinion is very important to us and helps us improve. We assure you that we are constantly working to offer the best possible quality.
To assist you, we just reached out via email đ
Have a good day,
Camille Petit-Fernand
An order with 2 batches of labels, only one delivered. Customer service is sending me another batch, which again does not arrive complete.
I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
The first name is misshaped because the z looks like an x. Very disappointed
Can you please contact us by email with a photo of the product in question? We are sorry to hear that.
Sandra from C-MonEtiquette
Unfortunately both the heat-adhesive labels for clothes and the labels for objects came off within a week
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We assure you that our goal is to offer high-quality products. We invite you to contact our customer service to find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
I haven't heard from my package for over a week
Thank you for taking the time to share your experience.
We see that your order has been delivered and hope that everything is to your liking.
Have a nice day,
Sandra from C-MonEtiquette
I have never received my tickets
Thank you for taking the time to share your experience. We are sorry to hear that you have not received your tickets. We have contacted you by email to find a solution đ
Alice C-Monetiquette
On one of the sheets the names came out blurry.
We greatly appreciate your comment. We are sorry that one of the names came out blurry. Your experience is very important to us.
We are available for anything đ
Have a good day,
Camille Petit-Fernand
Very disappointing product, I previously bought adhesive labels and did not encounter any difficulties. This time, the labels do not detach easily from the backing, as if they were poorly cut. Really disappointed
Oh no! I am really sorry, this is a quality anomaly.
I have sent you an email with the confirmation of the return.
Thank you again for the trust you place in us.
Have a nice day,
Sandra C-MonEtiquette
I am a regular customer but on the last lunch box ordered, the personalized label was poorly stuck so it peels off, I will never keep it as long as the first one and given the price, I am very disappointed
An email has been sent to you by our Customer Service to find you the best solution.
A huge thank you for your loyalty.
Have a nice day,
Sandra C-MonEtiquette
The heat-adhesive labels detach from the clothes
Thank you for sharing your experience. We are sorry to hear that the heat-adhesive labels did not meet your expectations. Our goal is to ensure the highest quality of our products. We invite you to contact our customer service to find a solution.
Best regards,
Giulia from Petit-Fernand
The labels come off after a wash
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered issues with our labels. Your feedback is valuable and helps us continue to improve the quality of our products.
I confirm the reshipment of the order.
Sandra
The C-MonEtiquette team
They come off
I am very sorry to read your message.
Our labels are made to withstand washes so we have just contacted you to help you.
Good day,
Camille Petit-Fernand
The thermo adhesive labels do not hold and neither do the self-adhesive ones.
Thank you for taking the time to share your opinion. We are sorry to hear that the labels did not meet your expectations. Customer satisfaction is our priority, and we take your feedback very seriously. We invite you to contact us directly via the contact form to resolve this issue and offer you an appropriate solution.
Your trust is essential to us, and we wish to provide you with the quality you deserve.
Sandra
C-MonEtiquette
I am very disappointed, I had ordered labels that never arrived... my daughter was very disappointed because we made them together and she was eagerly waiting for them.
We are sincerely sorry to hear that you have not received your labels and understand your daughter's disappointment.
We have refunded you following your request.
Sandra C-MonEtiquette
Hello, I haven't received anything to date. Best regards.
Thank you for your feedback. We are sorry to hear that you have not yet received your order. We have contacted you by email to assist you.
Sandra
C-MonEtiquette.
I made a request to modify the order for a custom stamp. I received my initial order and it was not modified. Moreover, the stamp is not of good quality. It smudges on one of the corners, leaving a mark in addition to the inscription: I am disappointed at 30 euros for the stamp, it would be better to write it myself at home on the clothes.
Hello, In previous occasions we bought heat-adhesive labels for clothing and it was perfect, they haven't come off in 2 years. This time, following the same process, they have all come off in the first wash. I can't request a refund because I have already used many, but I am not satisfied this time.
I am very sorry to read your message.
Your labels should not come off like that from your garments. We just proposed a solution via email.
Have a good day,
Camille Petit-Fernand
Still no order despite chasing & being told another has been sent.
The labels do not stick. I am not satisfied with the product.
I confirm the return of the entire order.
We apologize for this quality issue.
Have a nice day,
Sandra C-MonEtiquette
I haven't received anything, the pickup point is still closed
Thank you for your feedback. We apologize for this inconvenience. Please know that we are committed to resolving this issue quickly. An email has been sent to assist you.
See you soon,
Sandra C-MonEtiquette
The stick on labels donât stay on after being washed.
Thank you for your feedback. Weâre sorry to hear about your experience. Please reach out to our customer service so we can assist you further and ensure your satisfaction with our products.
Best regards,
Giulia Petit-Fernand