★★★★★
based on 137529 reviews published
Latest neutral customer reviews
The stickers for the pens are a bit too wide, that could be improved. I once ordered some elsewhere that were great.
You have chosen single-line labels. For pens, we recommend the minis, which are more suitable. Do not hesitate to contact us in the future so that we can advise you.
We wish you a nice day,
Customer Service EsIstMeins
I have been ordering for several years but this time I wanted to change a bit, the labels are not iron-on but to be stuck on the garment label whereas I need them for my sewing collections. Second point, the last letter is confused in the flower, although on the order screen it was clearly distinct, third point shipping mix-up, I received someone else's labels! Even though customer service resolved the issue, it forced me to return to the pickup point.
Thank you for taking the time to share your feedback on C-Monetiquette. We are delighted to have you as one of our customers for several years. We apologize for the inconveniences encountered with the non-iron-on labels, the confusion regarding the last letter, as well as the shipping problem.
We invite you to send us photos via our contact page on our website.
Best regards,
Sandra from the C-MonEtiquette team
I paid for express shipping and it arrived as if I hadn't paid for it.
You can contact us directly through the website with all the information.
We will help you.
Sandra from Petit-Fernand
I bought 7 years ago and now, and the quality is not the same. With just one wash they start to come off, and my older son's ones are intact.
We have sent you an email to help you. Your order will be resent.
Have a good day,
Sandra Petit-Fernand
I have always bought your stickers, but each time less text fits, and the quality of the clothing stickers has worsened, they come off very easily. This last order has disappointed me quite a bit.
We sincerely appreciate your opinion and regret that your experience with our stickers has not been satisfactory. Your comment about the reduction of text and the quality of the clothing stickers has been noted and will be shared with our production team. We constantly strive to improve our products and your opinion is very valuable to us. If you wish to discuss your order further, please feel free to contact our customer service directly through our website.
Sincerely,
Sandra from Petit-Fernand
I bought two types of products, on one hand some stickers to stick on pencils, you will see, etc. and fantastic, but the adhesive labels for clothing are terrible, they have all come off. That's my reasoning. Best regards
Your order will be resent in the next 48 hours.
We regret that you have had an anomaly.
Have a wonderful day,
Sandra from Petit-Fernand
I have been buying labels for clothing for 5 years and this year they are falling off after the first wash.
First of all, thank you very much for your trust.
We confirm that we will resend your order again.
The quality remains the same. There has been some anomaly with your order.
Regards,
Sandra from Petit-Fernand
Many of the stickers are breaking
We will resend the entire order within the next 48 hours.
Regards,
Sandra from Petit-Fernand
It’s not very sticky, fell out after washing
thank you for sharing your feedback regarding your experience with our product at Petit-Fernand. We apologize for the inconvenience you faced with the adhesive quality after washing, as we strive to ensure customer satisfaction. Your input is invaluable, and we will take it into consideration for future improvements.
Giulia Petit-Fernand
Unfortunately, they came off immediately
Thank you for sharing your experience. We are sorry to hear that you encountered problems with our products. Quality is at the heart of our commitment and we will do our best to resolve the situation. We invite you to contact us directly to find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
The labels for the objects lift up on the sides and do not stick well.
Thank you for your feedback. We are sorry to hear that you experienced difficulties with the adhesion of our products. Your opinion is essential to us, and we are committed to constantly improving quality. Please do not hesitate to contact us for assistance; we are here to help you.
Best regards,
Giulia from Petit-Fernand
The paper to iron over is always missing. Too bad, otherwise beautiful labels.
Thank you for your feedback, and we are delighted that you like our labels. We take your comment regarding the absence of paper into account and will work to improve this part of our service. Your satisfaction is our priority.
Best regards,
Sandra L' team C-MonEtiquette
The labels are beautiful, this is the third year I buy them. However, this year they do not stick well to the colored pencils and get very dirty.
thank you for your kind words and for the trust you have shown us for years. However, we are sorry to hear that this year the labels did not adhere well as expected.
We will contact you privately to better understand the situation and find the most suitable solution together.
Best regards,
Chiara, Petit-Fernand
For the labels, perfect, but for the rest, we are really not there: I bought the water bottle, the labels are glued by them, I would have done it if it was just to stick on the bottle, I expected something more professional. Finally, I bought a duffel bag, it released red color on the very first wash and the cost was not so cheap. A Nike duffel bag would have cost me less. Thank you
we are very sorry to read about your experience. Thank you for sharing your observations: we will contact you privately to better understand and find the most suitable solution together.
Best regards,
Chiara Petit-Fernand
I think that for a letter left in the mailbox, shipping costs should not be charged. I have been buying for several years and this year the prices have gone up a lot.
Thank you for sharing your opinion about our service. We greatly value our customers and understand your concerns regarding shipping costs. We are always looking for ways to improve and offer the best value for money. We appreciate your loyalty over the years and will take your comments into account for future improvements.
Best regards,
Camille Petit-Fernand
Stickers are lovely. A couple have peeled within a few days. Also left sticky residue on clothes when removed.
Thank you for your feedback! We’re glad to hear you love the stickers. We apologize for the issues you've experienced with peeling and residue. We appreciate your comments and will take them into account for future improvements.
Best regards,
Giulia Petit-Fernand
Pretty designs, easy ordering and application to clothes. Used these labels previously and normally good but some of this order have already washed off the clothes 😞 perhaps the adhesive has been changed since my last order.
Thank you for your feedback on your recent order with Petit-Fernand. We’re glad to hear you appreciate our designs and the ease of ordering and application. We're sorry to learn that some labels have washed off, as that is not the quality we strive for. Your comments are valuable, and we will look into this matter further. If you need assistance, please don't hesitate to reach out.
Best regards,
Giulia Petit-Fernand Team
The stick on labels, do not last more than about 5 washes. Even At a 40 degree wash.
Thank you for your feedback. We're sorry to hear about your experience with our labels. We strive for the highest quality in our products, and your comments help us improve. Please feel free to reach out to our customer service for assistance. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
Unfortunately, the labels do not come off as the margins were not cut well from the rest of the adhesive. In previous years, I had not had any problems.
we are very sorry for the inconvenience you have encountered. We will contact you privately right away to find the quickest solution.
Best regards,
Chiara, Petit-Fernand
The fabric stamp, used as indicated, has already faded after 2 washes at 30 degrees. Not good.
Thank you for sharing your experience with us. We are sorry to hear that the fabric stamp did not meet your expectations. We are committed to constantly improving our products and your feedback is valuable. We invite you to contact our customer service to find a solution.
Best regards,
Giulia from Petit-Fernand
The quality of the printing is average. Some labels are blurry. For the price, I find this disappointing.
Thank you for taking the time to share your feedback. We are sorry to hear that the printing quality did not meet your expectations. Your feedback is valuable and allows us to improve our services.
Please contact us directly through our contact form so we can assist you.
I invite you to send us photos of the labels in question.
Have a nice day,
Sandra from the C-MonEtiquette team
The labels to stick on clothes are not practical or functional. They do not stick at all to the fabric and the clothing labels... we often cut them off! So the purchase is unusable. I used to order from you years ago and they were iron-on labels that held very well! This time I ordered quickly without realizing they were adhesive labels.
Thank you for sharing your opinion on our labels. We are sorry to hear that you are not satisfied with your experience.
Contact us on our contact page of the site so we can assist you.
Sandra from the C-MonEtiquette team
On some items like pencils that are not perfectly cylindrical, they do not stick very well.
Giulia from Petit-Fernand
Unfortunately, the cap of the water bottle broke on the first day. Very low quality.
We are sorry to hear that the cap of your water bottle broke on the first day. Thank you for your feedback and we invite you to contact our customer service to resolve the issue. We are here to help you.
Best regards,
Giulia from Petit-Fernand
The labels for the pencils are not easy to attach, the ends remain raised, I am not satisfied, I would have done better to write on white labels and stick them on.
Thank you for sharing your experience. We are sorry to hear that the pencil labels did not meet your expectations. We are committed to ensuring the highest quality and will take your feedback into account to improve our products. Please do not hesitate to contact us for further suggestions or assistance.
Best regards,
Giulia from Petit-Fernand
The waiting times are too long, and the product does not hold up; after a few days of school, the stickers on pencils and colors have already come off!
Thank you for your feedback. We sincerely apologize for the wait and for the inconvenience encountered with our stickers. Your experience is important to us and we are committed to improving it. We assure you that we are working to ensure quality products and faster waiting times. We would be happy to assist you further.
Best regards,
Giulia from Petit-Fernand
I have noticed a drastic drop in quality in the labels, from last year to this year. The paper used, the design, everything.
We sincerely appreciate your feedback. We are sorry that the quality of our labels did not meet your expectations. We are committed to offering products of the highest quality and your comment will help us improve. We would like to invite you to contact us directly to resolve any issues you may have had. Your satisfaction is our priority.
Have a good day,
Camille Petit-Fernand
The cotton bags are small for 4 changes required in one bag and the sheets in the other are not comfortable. Good quality of the stickers which are very durable. The glass of mediocre quality has already faded.
Thank you for your feedback and we apologize for the inconvenience with the cotton bags and the sheets. We appreciate your comment on the quality of the stickers and will take your observations about the glass into consideration. We are committed to improving our offering and your contribution is very valuable.
Best regards,
Giulia from Petit-Fernand
I placed and paid for an order with various types of labels but the order arrived incomplete. I also opened a report with customer service but I have not yet received a response. Other orders, on the other hand, were super precise and very nice.
Thank you for your feedback. We are happy that the labels were useful and functional. We sincerely apologize for the inconvenience regarding the incomplete order. We invite you to contact our customer service to resolve the situation and ensure your complete satisfaction.
Best regards,
Giulia from Petit-Fernand
Stickers peel off after the second wash!
Thank you for your feedback regarding the stickers from Petit-Fernand. We’re sorry to hear that they peeled off after the second wash. Your experience is important to us, and we will certainly look into this issue to improve our product quality. If you have any further concerns, please feel free to reach out to our customer service team.
Best regards,
Giulia Petit-Fernand Team
The iron-on stickers for clothing come off in the first or second wash. If I could have chosen, I would have only asked for the adhesive clothing stickers as they seem to last longer.
Thank you for sharing your opinion about our stickers. We are sorry that you had issues with the durability of the iron-on stickers. We appreciate your suggestion about the adhesive stickers and will take it into account to improve our products. If you decide to try our adhesive stickers, we hope they provide you with a better experience.
We just sent you an email to assist you 🙂
Have a good day,
Camille Petit-Fernand
Labels are well made and delivery is timely, unfortunately however they come off the fabric after the first wash.
Thank you for your feedback and for appreciating the quality of the labels and the timeliness of the delivery. We are sorry to hear that you experienced issues with the labels coming off after the first wash. We invite you to contact us directly to further investigate the situation and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
They were stapled on the stickers, so 5 stickers were damaged.
I am very sorry that something went wrong with your order. I have immediately forwarded the incident to our production. I just wrote an email.
Have a nice day,
Customer Service EsIstMeins
I have found some of stick on clothes labels are already curling back 😩 The stick on item labels have been great so far though!
Thank you for your feedback! We're glad to hear that you’ve enjoyed the stick-on item labels. We apologize for the issue with the clothing labels and appreciate you bringing it to our attention. Please know that we are committed to quality, and we will investigate this matter to ensure it doesn’t happen again. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
I have been purchasing heat-adhesive labels for several years. This time the ones received do not stick and keep coming off the garments
Thank you for sharing your experience with us. We are sorry to hear that the heat-adhesive labels did not meet your expectations. We invite you to contact our customer service to find an appropriate solution. Your satisfaction is important to us.
Best regards,
Giulia from Petit-Fernand
Unfortunately this batch of stickers are not staying on the clothes
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations after the first wash. Your satisfaction is important to us, and we’d love to assist you further. Please feel free to reach out to our customer service for support.
Best regards,
Giulia Petit-Fernand Team
The ordered labels are not of super good quality for the price paid... those for shoes hold well, however those on clothes peel off despite the usage recommendations being followed..
I just contacted you by email with a solution. 🙂
Have a nice day,
Sandra C-MonEtiquette
Very small writing
Thank you for your feedback regarding our site. We take your comment about the font size into account and we will consider improvements on this matter. Your opinion is valuable to us.
Sandra from C-MonEtiquette
Unfortunately this time the stickers were not cut well and it was very difficult to separate them from the sheet…
Thank you for sharing your experience with us. We are sorry to learn that the stickers were not cut correctly. Your feedback is valuable and will help us improve the quality of our products. We invite you to contact our customer service to find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
The thermal adhesive clothing labels do not hold up in the wash..... too bad since I wash at 20 degrees.
Thank you for taking the time to share your feedback. We are sorry to hear that you are experiencing difficulties with our thermal adhesive labels.
An email has been sent to you to assist you.
Have a nice day,
Sandra C-MonEtiquette