9.1/10
★★★★★
based on 135628 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
Delivery delay too long, I am still waiting even though I ordered on September 3 and it said 5-6 days delivery time
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Salomé B.
purchased on 03/09/2025
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Answer from Petit-Fernand
Hello Salomé,

We are sorry, we have followed up on your order, you can check your email, I have renewed your order.

Best regards,
Loriane from C-MonEtiquette
3 /5
★★★☆☆
Difficult to detach, especially the small ones. However, very beautiful and of quality
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Cesaro J.
purchased on 24/08/2025
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Answer from Petit-Fernand
Dear Jessica,

Thank you for your feedback and for appreciating the quality of our products. We apologize for the difficulties encountered in detaching the smaller labels; we will take your suggestion into account to improve further. We are always available for any further needs.

Best regards,
Giulia from Petit-Fernand
3 /5
★★★☆☆
Disappointed with the water bottle because the tone-on-tone first name is not visible, I would have preferred a verification service to advise or alert us like the one that exists on some personalization sites.
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Lady C.
purchased on 03/09/2025
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Answer from Petit-Fernand
Hello Lady Cha,

Thank you for taking the time to contact us.
I am surprised, as it is the font you selected during your order.
I just sent you an email so we can discuss this.

Have a very nice day,
Sandra
3 /5
★★★☆☆
Unfortunately the labels don't stick like they should.
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Ernestina C.
purchased on 24/08/2025
Answer from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution 🙂 Have a great day!
2 /5
★★☆☆☆
Too few stickers, not great quality.
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Claudia L.
purchased on 23/08/2025
Answer from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution 🙂 Have a great day!
2 /5
★★☆☆☆
The iron-on labels come off easily after washing.
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Mizuki B.
purchased on 01/09/2025
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Answer from Petit-Fernand
Hello Mizuki,

Thank you for your feedback and we are sorry to hear that you have encountered problems with our iron-on labels. At C-Monetiquette, our priority is customer satisfaction, and we take your comments very seriously.

I just sent you an email with a solution. 🙂

Best regards,
Sandra
The C-Monetiquette team
2 /5
★★☆☆☆
I followed the instructions, pressing firmly with the very hot iron on the label (but first placing the provided sheet of paper on it).. waited a few days before wearing the sweater, but already two labels are coming off. One did not stick well, despite the correct pressure. I am very sorry, I will try again hoping for a better application, but I really believe I followed all the steps correctly.
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Galizia C.
purchased on 22/08/2025
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Answer from Petit-Fernand
Good morning Chiara,

Thank you for sharing your experience with us. We are sorry to hear that you encountered difficulties with the labels. We assure you that our goal is to offer high-quality products and we are committed to continuously improving. We invite you to contact our customer service for assistance and to resolve the situation.

Best regards,
Giulia from Petit-Fernand
3 /5
★★★☆☆
I have bought the labels for crayons before, but this time I am having difficulty getting them to stick.
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Katja B.
purchased on 22/08/2025
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Answer from Petit-Fernand
Dear Katja,
thank you for your feedback. We are sorry to learn that you have encountered difficulties with the mini labels for crayons. We would be happy to assist you further to find a solution to this problem.

Giulia Petit-Fernand
2 /5
★★☆☆☆
Labels have already started peeling off after only two weeks. Other brands previously used did not do this
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Claire O.
purchased on 22/08/2025
Answer from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution 🙂 Have a great day!
2 /5
★★☆☆☆
Unfortunately, the desired hippopotamus is only half well printed, on the other side of the hippopotamus it looks like the printer had lost interest.
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Elena J.
purchased on 21/08/2025
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Answer from Petit-Fernand
Good day, Elena,
I will contact you to get more information about it.
Have a nice day,
Customer Service EsIstMeins
2 /5
★★☆☆☆
I have been buying your labels for 4 years, and I am very satisfied. I paid for express delivery for my last order, I received it 1 week later, what’s the point of paying more for delivery, and receiving the package 1 week later. I am not satisfied at all, I request a refund for the delivery. Thank you for your understanding
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Christelle K.
purchased on 30/08/2025
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Answer from Petit-Fernand
Hello Christelle, we are sorry for this inconvenience. We had not received a complaint from you, otherwise we would have reacted immediately. For your future orders, please contact us directly so that we can assist you faster. We will get back to you shortly.

Best regards,
Chiara C-MonEtiquette
2 /5
★★☆☆☆
Looks nice but comes off from all the pens. Sad
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Meliha C.
purchased on 20/08/2025
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Answer from Petit-Fernand
Good day, Meliha,
I am sorry to read that. I will get in touch with you to obtain further information on this matter.
I wish you a nice day,
Customer Service EsIstMeins
2 /5
★★☆☆☆
Although I followed the instructions and they stuck well after the iron. With the first wash, the vast majority came off, the others in the second wash. The ones that simply stuck, very well.
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Maria D.
purchased on 20/08/2025
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Answer from Petit-Fernand
Hello Maria,

I’m sorry to read your message

We just got in touch with you to help you as they shouldn’t come off like this

Good day,
Camille Petit-Fernand
3 /5
★★★☆☆
The labels are fantastic, the customer service is attentive and knowledgeable, but the deliveries leave much to be desired.
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Francesca P.
purchased on 19/08/2025
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Answer from Petit-Fernand
Dear Francesca,

Thank you for your feedback. We are happy that you appreciated our labels and customer service. We apologize for the issues related to deliveries and are working to improve this aspect. Your opinion is very important to us.

Best regards,
Giulia from Petit-Fernand
3 /5
★★★☆☆
I think it's good that you can quickly and easily access the old design through reordering, unfortunately, the font I used is no longer available. Now I couldn't make any changes without a new font...
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Julia D.
purchased on 18/08/2025
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Answer from Petit-Fernand
Good day, Julia,
Thank you very much for your positive review! In fact, our policies are regularly updated to meet everyone's taste. 
Have a nice day,
Customer Service EsIstMeins
2 /5
★★☆☆☆
Many of the stickers broke when taking them out.
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Claudia B.
purchased on 19/08/2025
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Answer from Petit-Fernand
Hello Claudia,

I am very sorry about this anomaly with your order. Your labels should not break when taking them out.
We have just contacted you to help you.

Have a good day,
Camille Petit-Fernand
2 /5
★★☆☆☆
Unlike the clothing labels I bought a long time ago, which I was extremely satisfied with, unfortunately this time it was not the same with the object labels. They are indeed too stiff, causing the ends to lift and easily detach from items like pencils. I am very sorry, but this time I am not satisfied at all.
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Marcarini L.
purchased on 18/08/2025
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Answer from Petit-Fernand
Good morning Laura,

Thank you for sharing your experience with us. We are sorry to learn that the object labels did not meet your expectations. Your feedback is valuable and will help us improve our products. We invite you to contact our customer service for any further assistance.

Best regards,
Giulia from Petit-Fernand
2 /5
★★☆☆☆
The shipment took three times longer even though I paid for express shipping, the bottles I ordered are very good but hard to open for 3 and 4 year olds, they can't take them to school at the moment because they can't open them without the help of an adult.
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Julia K.
purchased on 17/08/2025
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Answer from Petit-Fernand
Hello Julia,

Thank you for your comment. We apologize for the delay in shipping and take note of the difficulty in opening the bottles. We will work to improve both aspects.

Thank you for trusting us!

Have a good day,
Camille Petit-Fernand
2 /5
★★☆☆☆
The labels came off in their first wash and didn’t survive the tumble drying either. Followed all instructions.
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Sarah O.
purchased on 17/08/2025
Answer from Petit-Fernand
Hello Sarah,

Thank you for taking the time to share your feedback.
We’re sorry to hear that you experienced an issue with our products after the first wash.
Your feedback is valuable to us, and we’d like to discuss it further to find a suitable solution.
Please don’t hesitate to contact our customer service team — we’re here to help.

Best regards,
Giulia Petit-Fernand Team
3 /5
★★★☆☆
Labels beautiful as graphics, but very difficult to peel off the sheet. Too bad, the first time I found them great, this time they were poorly cut.
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Andretta M.
purchased on 14/08/2025
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Answer from Petit-Fernand
Dear Marta, thank you for your feedback. We are glad that you appreciated the graphics of the labels, but we are sorry to hear that you had difficulty peeling them off. We will take your comment into consideration to further improve the quality of our products.
Giulia Petit-Fernand
2 /5
★★☆☆☆
On the first wash, all the labels peeled off. I usually order every year and normally they do not budge. Maybe a change in the glue composition but I am quite disappointed this time.
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France-lize T.
purchased on 24/08/2025
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Answer from Petit-Fernand
Hello France-lize,

Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. Please know that customer satisfaction is our priority. We take your comments very seriously and will forward them to our team to improve our products. Please do not hesitate to contact us directly if you would like to discuss your situation.

Best regards,
Giulia C-Monetiquette
3 /5
★★★☆☆
These are not the right labels I wanted
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Corinne O.
purchased on 24/08/2025
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Answer from Petit-Fernand
Dear Corinne,

Thank you for taking the time to share your feedback. We are sorry to learn that the labels received do not meet your expectations. We have just sent you an email to resolve the issue. Your satisfaction is our priority.

Best regards,
Giulia from C-Monetiquette
3 /5
★★★☆☆
The labels are of lower quality than my previous orders, and in my notebook, I had labels that were in the name of another person
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Alexandra C.
purchased on 23/08/2025
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Answer from Petit-Fernand
Hello Alexandra,
thank you for your feedback. We are sorry to hear that the quality of your labels does not meet your expectations and that you encountered a problem with your notebook. Please be assured that we take your comments very seriously and we will look into this to improve our service.

Giulia Petit-Fernand
3 /5
★★★☆☆
Quite a quick process but poorly stapled product which affects some labels
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J-l Patrick C.
purchased on 24/08/2025
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Answer from Petit-Fernand
Dear J-L Patrick,

Thank you for taking the time to share your opinion on C-Monetiquette. We are pleased that you found our service practical and quick. However, we are sorry to learn that the quality of some of our products did not meet your expectations. Please know that we take your feedback very seriously and will pass it on to our production team to improve our process. We have just proposed a solution to you by email 🙂

Best regards,
The C-Monetiquette team
2 /5
★★☆☆☆
Order from 29/8 still not delivered, I understand the email indicating a delay due to high demand at the start of the school year, however, I am being asked today for my opinion on an order indicated "You will receive your order between September 6 and September 12"
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Caroline M.
purchased on 24/08/2025
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Answer from Petit-Fernand
Hello Caroline,

Thank you for your feedback. We fully understand your frustration regarding the delivery delay, and we apologize for the inconvenience caused. Your opinion is valuable to us, and we are actively working to resolve this situation. We have just contacted you by email to find a solution.

Best regards,
The C-Monetiquette team
3 /5
★★★☆☆
On some clothes, they detach with gentle machine washing
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Melyse K.
purchased on 24/08/2025
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Answer from Petit-Fernand
Hello MELYSE,

Thank you for your feedback regarding the deterioration of certain garments after gentle washing. We take your comments very seriously and will examine this issue to improve the quality of our items. We have just contacted you by email to present a quick and effective solution to this problem 🙂
3 /5
★★★☆☆
They took a long time to send the package, in fact I had to claim it.
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Estefania C.
purchased on 14/08/2025
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2 /5
★★☆☆☆
Hello, I have ordered several times before, and I have never been disappointed. Except for my last order, I received one perfect notebook and the other not. I couldn't peel off the labels.
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Carole T.
purchased on 24/08/2025
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Answer from Petit-Fernand
Hello Carole,

Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your previous orders. We apologize for the inconvenience regarding your last order. Your feedback is valuable, and we will look into this issue to ensure the quality of our products. We have just contacted you to find an effective solution to your problem.
Best regards,
The C-Monetiquette team
2 /5
★★☆☆☆
The transfer labels for clothing do not hold. They peel off even though after ironing, they were well fixed and the clothes have not been washed or worn for 72 hours after application.
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Laurie L.
purchased on 23/08/2025
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Answer from Petit-Fernand
Hello Laurie,

Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. We have just contacted you by email to offer you a solution 🙂

Best regards,
The C-Monetiquette team
3 /5
★★★☆☆
The labels peel off very poorly, the cutting was poorly done so I spend a lot of time peeling the label off the booklet! I do not find this to be of good quality.
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Manon B.
purchased on 21/08/2025
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Answer from Petit-Fernand
Hello Manon,

Thank you for taking the time to share your feedback on C-Monetiquette. We are sorry to hear that you have encountered difficulties with peeling the labels and that the quality was not up to par. Your feedback is valuable and will help us improve our products. We have just contacted you to find a solution.


Best regards,
Alice C-Monetiquette