9.1/10
★★★★★
based on 125926 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
Everything was ok, but too expensive for further orders.
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Gabriele S.
purchased on 20/02/2025
Translated review
Answer from Petit-Fernand
Good morning,
Thank you for your feedback.
We offer special offers very regularly in order to limit costs.
Have a nice day,
Customer service EsIstMeins
3 /5
★★★☆☆
The labels are badly cut. A real pain to detach from their backing.
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Aurelie B.
purchased on 01/03/2025
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Answer from Petit-Fernand
Hello Aurélie,

Following your message, we contacted you by phone and e-mail to help you.
We are very sorry that your labels are difficult to remove from their holders. It must be due to a cutting defect in your product.

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆
It took a very long time to receive the order. The labels are very difficult to remove from the foil and tear. Very unfortunate, I will not be ordering again
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Melanie G.
purchased on 18/02/2025
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Answer from Petit-Fernand
Good day,
3 /5
★★★☆☆
Is all a great product and arrived in good time bit this batch of stickers is very difficult to remove from the pages so they end up coming off with damaged or wrinkled edges which makes it harder to stick them to the garments long term. This is my 4th or so order from this company over the last few years and the first time this has happened so I’m hoping this is just a one off fault with my order.
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Rebecca F.
purchased on 16/02/2025
Answer from Petit-Fernand
Hi Rebecca,
I’m sorry to hear about the issue with your stickers. I’ll contact you via email to assist you in resolving this.
Thank you for your understanding!
Chiara, Petit-Fernand
2 /5
★★☆☆☆
I ordered clothing labels. As soon as the garment is washed, they peel off and stick everywhere and anywhere. Not resistant to washing.
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Sabina S.
purchased on 25/02/2025
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Answer from Petit-Fernand
Hello Sabina,

We're sorry to read your message.
Our labels are specially designed to withstand repeated washing.

To help you in this situation, we've just got in touch with you! 😊

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
The quality is not bad, but they took a long time to send them, they sent it to me and the transport company lost it, and even though I told them, they didn't pay attention to me until a week later.
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Rebeca M.
purchased on 14/02/2025
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Answer from Petit-Fernand
Hello,

We are sorry for this delivery delay. However, we hope that everything is to your liking as far as our products are concerned.

I remain available for anything by phone or email 😊
Good day,
Camille Petit-Fernand
3 /5
★★★☆☆
Too difficult to remove the label from the backing
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Corinne B.
purchased on 25/02/2025
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Answer from Petit-Fernand
Hello Corinne,

Thank you for letting us know about the problem you're having with your labels.
They shouldn't be so difficult to remove from their backing.

We've just contacted you to help! 😊

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
Delay problems, but I received my order as I wished. I'll have to wait and see how long the labels last.
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Vikelis A.
purchased on 22/02/2025
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Answer from Petit-Fernand
Hello Alicia,

We are very sorry for the delay in delivery.
We hope that despite this, the products you have received meet your expectations!

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
The order was fine, as usual, but the delivery was bad. It no longer arrives directly to my mailbox, I have to go to a collection point and the envelope arrived very dirty and damaged and they could not deliver it to me. It took me a week to be able to pick it up....
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Maria V.
purchased on 12/02/2025
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Answer from Petit-Fernand
Hi Maria,

Thank you for your message, we are delighted that you like them !

As for our shipping methods, we changed them for a faster delivery. From now on, they can be sent to a SEUR collection point or to your home with SEUR 🙂

Good day,
Camille Petit-Fernand
3 /5
★★★☆☆
Good products. Despite a chaotic order delivery, the experience remains positive thanks to an available after-sales team that acted very quickly.
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- -.
purchased on 21/02/2025
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Answer from Petit-Fernand
Hello Alicia,

We are very sorry for the delay in delivery.
We hope that the products you have received meet your expectations.

It was a pleasure to help you! 😊

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆
The inscription ' n ' ' is not representative of what I received letters too large compared to the model
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Marie-sophie J.
purchased on 21/02/2025
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Answer from Petit-Fernand
Hello Marie-Sophie,

Thank you for your feedback, it's very important to us.
We try to make the visual of our site as close as possible to reality. We're sorry if a difference appears on your order...

We'll pass on your message to the relevant department 🙂

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
Perfect
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Emilie J.
purchased on 19/02/2025
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Answer from Petit-Fernand
Hello Emilie,

We're delighted you like our products! 🥰

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
Hard-to-peel labels
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Raphaëlle D.
purchased on 18/02/2025
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Answer from Petit-Fernand
Hello Raphaëlle,

Thank you for letting us know about the problem with your labels.
They should not be difficult to remove from your stand. We've just contacted you to help you as soon as possible 🙂

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
The quality is okay, but it differs from the online preview, so I'm not satisfied.
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Lina V.
purchased on 06/02/2025
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Answer from Petit-Fernand
How do you do?
Thank you for your feedback. Could you please get back to us and explain why you are not satisfied with the preview? I would be delighted to hear your opinion.
Have a nice day,
Customer service EsIstMeins
3 /5
★★★☆☆
Nice design, but too small in my opinion. Not convinced by the fact that you only have to stick them on the labels, fortunately they also stick directly on the clothes.
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Anne-séverine R.
purchased on 12/02/2025
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Answer from Petit-Fernand
Hello Anne-Séverine,

Thank you for your comment.
Our self-adhesive clothing labels can be applied to existing labels on your clothes for optimum hold. Once they've been applied in this way, they'll stand up to many washes 🙂

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
Delivery a little long
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Audrey R.
purchased on 12/02/2025
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Answer from Petit-Fernand
Hello Audrey,

We're sorry to hear that the delivery of your order has been delayed.
We hope, however, that the products received meet your expectations! 😊

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
The labels are beautiful and have arrived! On the other hand, I'm a bit disappointed with the rendering, as several of them peeled off after just one wash.
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Ines S.
purchased on 11/02/2025
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Answer from Petit-Fernand
Hello Ines,

Thank you for your feedback.
It's not normal for your labels to come off in the first wash. They're designed for long-term resistance.
Our teams have just contacted you to help you as soon as possible. 😊

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆
Labels don't fit
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Aminata R.
purchased on 10/02/2025
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Answer from Petit-Fernand
Hello Aminata,

We're sorry to read your message.
It's not normal for your labels to come off, as they are designed to last over time.
The quality of our products is our priority! We have contacted you to help you as soon as possible.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
Nice labels, but very small, contrary to the appearance on the presentation paper.
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Chantal C.
purchased on 11/02/2025
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Answer from Petit-Fernand
Hello Chantal,

Thank you for your feedback.
We are sorry that the size of your labels does not correspond to your expectations. We try to provide as much detail as possible on our site (size, shape...) so that you can get a better idea of the final result.
We value your feedback!

Have a nice day!
Camille C-MonEtiquette
2 /5
★★☆☆☆
I'm used to buying these labels, and I've never had a problem, but it's the last time I ordered labels that I've lost at least half of my order.
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Aline C.
purchased on 10/02/2025
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Answer from Petit-Fernand
Hello Aline,

Thank you for your feedback and our telephone conversation.
We're sorry about the problem with the cutting of your labels and hope that the replacement labels we're sending you this time meet your expectations 😊

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆
I simply order fabric labels to sew on and receive paper labels to glue on.
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Françoise G.
purchased on 08/02/2025
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Answer from Petit-Fernand
Hello Françoise,

We're sorry for the confusion. We don't offer sew-on labels on our website.
For garments, however, you can find our iron-on labels or our self-adhesive garment labels, which you can stick onto existing labels.

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆
The design starts to crumble after 3 weeks of use. And this despite hand-washing only.
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Maeva
Translated review
Answer from Petit-Fernand
Hello Maeva, Thank you for informing us of this problem. We hope that the solution proposed in our exchanges will suit you 🙂 Have a nice day, Camille C-MonEtiquette
2 /5
★★☆☆☆
The labels are very pretty! But the parcel was damaged and so were some of the labels.
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Chloé F.
purchased on 06/02/2025
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Answer from Petit-Fernand
Hello Chloé,

We are very sorry that your order arrived damaged.
We have just contacted you to help you as soon as possible.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
The labels are practical because they can be ironed on, but after 3 washes they come off...
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Berille B.
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Answer from Petit-Fernand
Hello Beatrice, We're very sorry to hear that your labels have come off like this. Once applied, they are normally very resistant. We've just got in touch with you by phone and e-mail to offer you a quick solution 🙂 Have a nice day, Camille C-MonEtiquette
2 /5
★★☆☆☆
I ordered a water bottle in October and I am very disappointed with this product which leaks, every day I find my daughter's bag soaked. Really disappointed considering the price of the bottle, I don't recommend it.
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Adeline L.
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Answer from Petit-Fernand
Hello Adeline, We're sorry to read your comment. Your gourd should not be leaking like this. As a result, our customer service team has just contacted you by phone and e-mail to understand the situation and help you as soon as possible. ?? Have a nice day, Camille C-MonEtiquette
3 /5
★★★☆☆
Beautiful graphically and in size but many do not come off. It is necessary to cut them out by hand
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Ganzarolli S.
Translated review
Answer from Petit-Fernand
Good morning Simona, Thank you for your feedback ??we are sorry for this misunderstanding, I confirm that we will contact you to resolve as soon as possible. Chiara, Petit-Fernand ??
3 /5
★★★☆☆
Delivery to a point relais 40km from my home instead of the point relais located a few kms from my home because the parcel was incorrectly labelled (according to chronopost).
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Flora
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Answer from Petit-Fernand
Hello Flora, We are very sorry to hear that your order was not delivered to the address you had originally chosen. We will contact the carrier to prevent this from happening again in the future. The entire C-MonEtiquette team apologizes for this inconvenience. Have a nice day, Camille C-MonEtiquette
2 /5
★★☆☆☆
Some self-adhesive labels for clothing have peeled off
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Gloria
Translated review
Answer from Petit-Fernand
Hi Gloria, Thank you for writing to us ! We are sorry to read that some of your labels came off, as they shouldn't have. That is why we have just contacted you to help you as soon as possible. Good day, Camille Petit-Fernand
3 /5
★★★☆☆
This is the 3rd or 4th time I've ordered adhesive labels... each time I've noticed more and more that the labels are becoming increasingly difficult to remove. I have quite a lot to do with it. Otherwise, they are very lovingly designed and you can choose totally beautiful motifs and colors.
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Nadi
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Answer from Petit-Fernand
Hello, I am sorry that you are experiencing problems with our products. I have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
2 /5
★★☆☆☆
My order was incomplete. I never heard back from the after-sales service. But the labels I received are great!
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Salomé
Translated review
Answer from Petit-Fernand
Hello Salomé, We are very sorry for this oversight. Following our discussions, we hope that the labels we send you will meet your expectations 🙂 Have a nice day, Camille C-MonEtiquette