/10
★★★★★
based on 128696 reviews published
★★★★★
based on 128696 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
On one bottle, the cap fell off after a few days, so that the needle is sticking out of the holder and the toddler can no longer use the bottle for safety reasons. On the second bottle, after about 2 months of use, the writing has peeled off (only hand washing, no machine). The product itself is nice, but the quality of the individual parts and the print leaves much to be desired.
Juana G.
purchased on 27/04/2025
Translated review
Answer from Petit-Fernand
Good day Juana,
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
2
/5
★★☆☆☆
The labels were delivered quickly but the cutting quality is very poor. The labels do not come off the notebook, you have to pull a bit in all directions. I have ordered several times but this time I am disappointed...
Apolline C.
purchased on 17/06/2025
Translated review
Answer from Petit-Fernand
Hello Apolline,
Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
I wanted to "invest" in a stamp, but I find this one disappointing. There are stains when I stamp and sometimes the ink seeps through the fabric or the ink shows if the fabric is not thick. I prefer adhesive labels for the neck.
Julie C.
purchased on 23/06/2025
Translated review
Answer from Petit-Fernand
Hello Julie,
Thank you for your feedback.
This is one of our new products, so your feedback is very important to us. I have just contacted you to discuss together
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
This is one of our new products, so your feedback is very important to us. I have just contacted you to discuss together
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
Invisible tampon on black clothing. For 30 euros I thought I would get white tights for dark clothing. It's a shame.
Julie F.
purchased on 22/06/2025
Translated review
Answer from Petit-Fernand
Hello Julie,
I am sorry that the product ordered does not fully meet your satisfaction.
Indeed, we currently do not have white ink for our stamps.
This is one of our new products, so your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
I am sorry that the product ordered does not fully meet your satisfaction.
Indeed, we currently do not have white ink for our stamps.
This is one of our new products, so your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
This does not correspond to the product I thought I was buying (iron-on labels). Instead, I received labels to stick on the labels of the clothing, which does not meet my needs.
Auriane X.
purchased on 03/06/2025
Translated review
Answer from Petit-Fernand
Hello Auriane,
I am sorry that your order does not meet your expectations.
I see that you chose our self-adhesive labels that stick directly to the existing labels on your clothing. If you want our labels that apply with an iron, you can select our "iron-on labels" for your next order.
Have a nice day,
Camille C-MonEtiquette
I am sorry that your order does not meet your expectations.
I see that you chose our self-adhesive labels that stick directly to the existing labels on your clothing. If you want our labels that apply with an iron, you can select our "iron-on labels" for your next order.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The writing on the labels is 2 lines and really very small, almost unreadable while there is still space around the writings, it's a shame.
Laetitia T.
purchased on 21/06/2025
Translated review
Answer from Petit-Fernand
Hello Laetitia,
Thank you for your feedback.
I am sincerely sorry that the labels you received do not fully satisfy you.
The font size indeed changes depending on the number of characters you add. I regret that your text is consequently smaller. This is also why we limit the number of characters on our products.
I have just forwarded your feedback to the relevant department so that it can be taken into account for future orders.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
I am sincerely sorry that the labels you received do not fully satisfy you.
The font size indeed changes depending on the number of characters you add. I regret that your text is consequently smaller. This is also why we limit the number of characters on our products.
I have just forwarded your feedback to the relevant department so that it can be taken into account for future orders.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The labels are really great, I order them every year... but the stamp is useless, despite its €30! It makes a big ink stain next to the first name...
Clemence P.
purchased on 19/06/2025
Translated review
Answer from Petit-Fernand
Hello Clémence,
Thank you for your trust.
I am sincerely sorry to read your feedback regarding our stamp.. This is one of our new products, so I have just contacted you by email to understand what happened.
Have a nice day,
Camille C-MonEtiquette
Thank you for your trust.
I am sincerely sorry to read your feedback regarding our stamp.. This is one of our new products, so I have just contacted you by email to understand what happened.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
This is the second time I order the labels and I love them....the only thing is that the ones I received are very difficult to unstick and some break... Thank you
Cristina F.
purchased on 06/06/2025
Translated review
Answer from Petit-Fernand
Hello Cristina,
Thank you for your comment and your trust.
We are sorry to hear that you are having difficulties peeling the labels from their backing.
To help you as best as possible, I have just contacted you
Have a nice day,
Camille Petit-Fernand
Thank you for your comment and your trust.
We are sorry to hear that you are having difficulties peeling the labels from their backing.
To help you as best as possible, I have just contacted you
Have a nice day,
Camille Petit-Fernand
2
/5
★★☆☆☆
So far I have always been satisfied. But this time not at all. Still 14 days like always nothing no order there. Then it was sent out but unfortunately not completely.
Nina P.
purchased on 05/06/2025
Translated review
Answer from Petit-Fernand
Good day,
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
3
/5
★★★☆☆
Average quality, long delivery times
Nina H.
purchased on 05/06/2025
3
/5
★★★☆☆
The quality of the bottle is good but disappointed that they are stuck stickers. They wear out quickly. I prefer the quality of the children's bottles I bought about 5 years ago where the design was painted into the mass. Otherwise very nice, true to the rendering.
Ludivine L.
purchased on 14/06/2025
Translated review
Answer from Petit-Fernand
Hello Ludivine,
Thank you for your transparency.
I just contacted you by email to discuss with you.
Have a very nice day,
Sandra
Thank you for your transparency.
I just contacted you by email to discuss with you.
Have a very nice day,
Sandra
2
/5
★★☆☆☆
On this order, the labels are very difficult to peel off and there is a plastic film left around the label.
Isabelle T.
purchased on 06/06/2025
Translated review
Answer from Petit-Fernand
Hello Isabelle,
Thank you for taking the time to write to us.
I confirm the return of the order.
A big thank you for your trust,
Sandra
Thank you for taking the time to write to us.
I confirm the return of the order.
A big thank you for your trust,
Sandra
2
/5
★★☆☆☆
The label does not stick and is impossible to remove from the plate
Laetitiacyrille T.
purchased on 12/06/2025
Translated review
Answer from Petit-Fernand
Hello Laetitia,
I just sent you an email to help you.
Sorry to read your message. Rest assured, a new order is coming very soon.
Wishing you a very nice summer,
Sandra
I just sent you an email to help you.
Sorry to read your message. Rest assured, a new order is coming very soon.
Wishing you a very nice summer,
Sandra
3
/5
★★★☆☆
I ordered 2 packs of iron-on labels and the printing on one of the packs of all the labels has a symbol that hides the end of the name. It's a shame....
Celine V.
purchased on 10/06/2025
Translated review
Answer from Petit-Fernand
Hello Céline,
Thank you for your feedback.
We are sorry to hear that the labels you received do not fully meet your satisfaction.
In order to understand the problem encountered and thus be able to assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
We are sorry to hear that the labels you received do not fully meet your satisfaction.
In order to understand the problem encountered and thus be able to assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I noticed a few days ago that you forgot to put the 'y' on Thierry
Gloria T.
purchased on 30/05/2025
Translated review
Answer from Petit-Fernand
Hello Gloria,
We are sorry to read your message.
Indeed, we see that the original order does not have a 'y', as received. You can check your order confirmation to verify the customization you chose.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
We are sorry to read your message.
Indeed, we see that the original order does not have a 'y', as received. You can check your order confirmation to verify the customization you chose.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Very expensive
Fiori F.
purchased on 28/05/2025
Translated review
2
/5
★★☆☆☆
Disappointed with this last order. Labels that peel off poorly, writing and color changed even though I requested a reprint of labels I had already ordered.
Nolwenn B.
purchased on 07/06/2025
Translated review
Answer from Petit-Fernand
Hello Nolween,
We are sorry to hear that your last order did not fully meet your expectations.
In order to better understand the situation and assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
We are sorry to hear that your last order did not fully meet your expectations.
In order to better understand the situation and assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I have been ordering for 3 years, always happy with the quality and speed of the shipments, except that in this last order, the cutting edge is not well done, I have to use scissors, which is really not practical.
Priscia G.
purchased on 06/06/2025
Translated review
Answer from Petit-Fernand
Hello Priscia,
Thank you so much for your loyalty.
As you may have noticed in the past, our self-adhesive labels for clothing are usually easy to use.
We have just contacted you by email to assist you!
Have a nice day,
Camille C-MonEtiquette
Thank you so much for your loyalty.
As you may have noticed in the past, our self-adhesive labels for clothing are usually easy to use.
We have just contacted you by email to assist you!
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Practical product for traveling, the downside is that everything comes off in the wash
Mylene D.
purchased on 05/06/2025
Translated review
Answer from Petit-Fernand
Hello Mylene,
Thank you for your feedback.
Our labels are normally designed to withstand washes up to 60°C. Yours should not come off like that.
To assist you, we have just contacted you
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
Our labels are normally designed to withstand washes up to 60°C. Yours should not come off like that.
To assist you, we have just contacted you
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
The labels do not stick to the clothes, the ones we use with the iron. I respected the deadline but nothing works. My daughter is going on a school trip, so I'm not very satisfied to have to go buy labels in a store.
Veronique B.
purchased on 01/06/2025
Translated review
Answer from Petit-Fernand
Hello Véronique,
We are sincerely sorry to read that your labels have come off. Our labels are indeed designed to be very durable, and we are sorry for this anomaly.
In order to assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to read that your labels have come off. Our labels are indeed designed to be very durable, and we are sorry for this anomaly.
In order to assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The stickers received on this occasion are not die-cut enough, making it very difficult to remove them from the booklet they come in.
Ana A.
purchased on 21/05/2025
Translated review
Answer from Petit-Fernand
Hello Ana,
I am very sorry to read that your labels are difficult to peel off their supports. It must be a manufacturing defect, and we apologize for that.
To assist you in the best way possible, we have just contacted you.
Have a good day,
Camille Petit-Fernand
I am very sorry to read that your labels are difficult to peel off their supports. It must be a manufacturing defect, and we apologize for that.
To assist you in the best way possible, we have just contacted you.
Have a good day,
Camille Petit-Fernand
3
/5
★★★☆☆
Disappointed with the backpack.
Amandine P.
purchased on 30/05/2025
Translated review
Answer from Petit-Fernand
Hello Amandine,
We are sorry to read that the product you received does not meet your expectations. We try to describe our products as accurately as possible and are sorry that this was not sufficient for you.
Your feedback is important to us. For this, we remain available by email and phone with pleasure.
Have a nice day,
Camille C-MonEtiquette
We are sorry to read that the product you received does not meet your expectations. We try to describe our products as accurately as possible and are sorry that this was not sufficient for you.
Your feedback is important to us. For this, we remain available by email and phone with pleasure.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The labels were not easy to peel off the backing
Dienemba B.
purchased on 21/05/2025
Translated review
Answer from Petit-Fernand
Hello Dienemba,
Thank you for informing us of this anomaly.
We are sincerely sorry to find that your labels are difficult to remove from their backing.
We have just contacted you by email to assist you
Have a nice day,
Camille C-MonEtiquette
Thank you for informing us of this anomaly.
We are sincerely sorry to find that your labels are difficult to remove from their backing.
We have just contacted you by email to assist you
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
My labels are difficult to peel off the paper and there is a plastic film on top
Aurelie M.
purchased on 21/05/2025
Translated review
Answer from Petit-Fernand
Hello Aurélie,
Thank you for informing us of this anomaly, we are sincerely sorry.
I confirm that the information has been forwarded to the relevant department.
As for your order, replacement labels will be sent to you.
Have a nice day,
Camille C-MonEtiquette
Thank you for informing us of this anomaly, we are sincerely sorry.
I confirm that the information has been forwarded to the relevant department.
As for your order, replacement labels will be sent to you.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
The labels received on this order are very difficult to remove before being stuck and sometimes tear.
Farida B.
purchased on 19/05/2025
Translated review
Answer from Petit-Fernand
Hello Farida,
We are sincerely sorry to hear that your labels are difficult to remove from their backing.
We have just contacted you to offer a solution! 😊
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to hear that your labels are difficult to remove from their backing.
We have just contacted you to offer a solution! 😊
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
This is the 2nd time I order. the 1st order was perfect but now it's impossible to peel off the labels 😏
Sabrina D.
purchased on 18/05/2025
Translated review
Answer from Petit-Fernand
Hello Sabrina,
We are sincerely sorry to hear that your labels are difficult to remove from their backing. It must be a defect during the cutting process, our apologies.
A new production has just been set up to replace the labels you received 😌
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to hear that your labels are difficult to remove from their backing. It must be a defect during the cutting process, our apologies.
A new production has just been set up to replace the labels you received 😌
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
The labels are difficult to peel off, the perforation is not good and as a result the label bends, I will not renew the experience.
Salome A.
purchased on 15/05/2025
Translated review
Answer from Petit-Fernand
Hello Salomé,
We are sincerely sorry to read your message.
Your labels should indeed not be difficult to remove from their backing. Therefore, to assist you better, our team has just contacted you. 😊
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to read your message.
Your labels should indeed not be difficult to remove from their backing. Therefore, to assist you better, our team has just contacted you. 😊
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The label on the hats is not holding
Laure R.
purchased on 11/05/2025
Translated review
Answer from Petit-Fernand
Hello Laure,
Thank you for sharing your feedback with us.
Our team has just contacted you to understand and provide you with a solution 🙂
Have a great day,
Camille C-MonEtiquette
Thank you for sharing your feedback with us.
Our team has just contacted you to understand and provide you with a solution 🙂
Have a great day,
Camille C-MonEtiquette
3
/5
★★★☆☆
There are labels that are not in my son's name... Surely a mistake during printing. But the others are nice
Elise D.
purchased on 09/05/2025
Translated review
Answer from Petit-Fernand
Hello Elise,
We are sincerely sorry for this human error. However, we hope that you like your labels! 😊
Our customer service is available if you need any assistance.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry for this human error. However, we hope that you like your labels! 😊
Our customer service is available if you need any assistance.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
After just one wash, the labels come off. I am quite disappointed.
Jenna P.
purchased on 06/05/2025
Translated review
Answer from Petit-Fernand
Hello Jenna,
Our clothing labels are designed to withstand many washes up to 60°C.
We hope the solution provided by our customer service meets your needs 🙂
Have a nice day,
Camille C-MonEtiquette
Our clothing labels are designed to withstand many washes up to 60°C.
We hope the solution provided by our customer service meets your needs 🙂
Have a nice day,
Camille C-MonEtiquette