/10
★★★★★
based on 136075 reviews published
★★★★★
based on 136075 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I did not arrive in the time needed and there is no way to contact them.
Jennifer
Translated review
Answer from Petit-Fernand
Dear Jennifer Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I've been waiting 1 month and still nothing and on instagram there are many people like me waiting for their order and nothing does not arrive we are thinking of denouncing because there are many cases
Sara
Translated review
Answer from Petit-Fernand
Dear Sara, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
It has been 3 weeks since I placed the order and it has not arrived yet, if the orders take so long I am not interested in making any more purchases.
Charo Muñoz Escriva
Translated review
Answer from Petit-Fernand
Dear customer Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Very late delivery of the package
Paola
Translated review
Answer from Petit-Fernand
Dear Paola, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
1
/5
★☆☆☆☆
They peel off, they are not as fixed as other fabric strips.
Guest
Translated review
Answer from Petit-Fernand
Dear Javier, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Disappointed!!! First order was great but the second I never received since September 4
Laura Carriere
Translated review
Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I ordered the labels on September 9, today September 25 I still haven't received them... what review should I give? I wrote to Customer Service, I keep getting automated emails and nothing....
Tzvetelina
Translated review
Answer from Petit-Fernand
Dear Tzvetelina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I HAVE NOT RECEIVED ANYTHING!!!
Fati Zarioh
Translated review
Answer from Petit-Fernand
Dear Fatima, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
After almost a month, I still haven't received my order and I have no response from this company.
Clara Guirado Lopez
Translated review
Answer from Petit-Fernand
Dear Clara Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Lousy! I still haven't received my order
Mamasa Jagana
Translated review
Answer from Petit-Fernand
Hello Mamasa, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The order was paid for, but the goods never reached me!
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
At the moment I can't give my opinion because I haven't received my daughters' labels since September 11?
Carmen Rengifo Chiriboga
Translated review
Answer from Petit-Fernand
Dear Carmen, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
The snack box broke after 3 uses... not very sturdy for an item designed for children!
Amélie Berthon
Translated review
Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry for the inconvenience, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I placed and paid for the order and it never arrived
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not received it yet
Lorea Ostolaza
Translated review
Answer from Petit-Fernand
Good morning Lorea and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have been waiting for my order for almost a month!!!! Absurd!!!
Claudia
Translated review
Answer from Petit-Fernand
Dear Claudia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The shipping takes a long time and they are promoted as 48h / 72h, I bought it for that reason and in the end now I do not need them because I had to buy others.
Eduardo Herrero
Translated review
Answer from Petit-Fernand
Dear Eduardo, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
My order has not been shipped after two weeks.....
Pe
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have been waiting for 1 month for my order and it has not arrived and I am very disappointed. I want my money back
Ana
Translated review
Answer from Petit-Fernand
Dear Ana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Horrible customer service No trace of my order after 2 weeks No option to choose jn express courier for delivery A good buying experience but your delivery really sucks
Giulia M.
Translated review
Answer from Petit-Fernand
Dear Giulia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have not received my order!
Laura Llanes Sagarra
Translated review
Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Still nothing received to date / Order from March, several emails sent + phone calls here late August I send an email and this is what I get back September 26. Your claim cannot be processed because it must be done within one month !!! What a joke!
Ac Fabien Lucas Décoration
Translated review
Answer from Petit-Fernand
Hello Fabien, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I'm still waiting to receive them, almost 1 month and no reply from them.
Axelle Chapuis
Translated review
Answer from Petit-Fernand
Hello Axelle, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Ordered stickers on September 9...today, September 25, I am still waiting. AMAZING
Yolanda Sansón García
Translated review
Answer from Petit-Fernand
Dear Yolanda, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still have not received my order and I have not received any reply to the 2 emails I sent! Please refund my money
Wenjing Wu
Translated review
Answer from Petit-Fernand
Dear Wenjing, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not received my order to date
Raja Chebib
Translated review
Answer from Petit-Fernand
Hello Raja, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received the orders yet. I wrote an email and there is another opinion. Petit-Fernand.co.uk Receipt n°2000576316 Order n°2000691015 Petit-Fernand.co.uk Receipt n°2000576353 Order n°2000691074 I confirm that your order has been placed at the disposal of the post office. The reception will take from 2 to 10 working days. Petit-Fernand.es SARL LEA 13 rue Georges Barres Cidex 396 33083 Bordeaux FRANCE Billing information: MÒNICA MASDEU Gran Via Corts Catalanes 717 1r 1a Barcelona, 08013 Espagne T: 680 593 591
MÒnica Masdeu
Translated review
Answer from Petit-Fernand
Dear Monica, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I'm sorry where to say this but I placed an order on September 7, 2019 and still have not received the goods I ordered and paid for.
Camilla G.
Translated review
Answer from Petit-Fernand
Dear Camilla, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Bad experience I ordered but soon 1 month still not delivered But I am bombarded with evaluation message. Please deliver or refund my money Disappointment
Evd
Translated review
Answer from Petit-Fernand
Hello Evd, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received anything.
Carmen Moreno
Translated review
Answer from Petit-Fernand
Dear Carmen, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina