/10
★★★★★
based on 125953 reviews published
★★★★★
based on 125953 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Arrived late
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
1
/5
★☆☆☆☆
Hello, I still haven't received my order.
Jessica Rebelo
Translated review
Answer from Petit-Fernand
Hello Jessica, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I've been waiting 3 weeks.... How much longer?
Olga D.
Translated review
Answer from Petit-Fernand
Hello and thank you for shopping at esistmeins.de ! We invite you to contact our customer service for help: [email protected] ! Mfg, Marylin
1
/5
★☆☆☆☆
I still don't have it in my hands! I have had no information for more than 10 days! It's a disaster! It was for the beginning of my son's school year and nothing! What a pity!
Maria Eugenia Castro SaldaÑa
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Package never arrived. no way to track shipment.
P.c.
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Hello , Dissatisfied with your products . The self-adhesive labels came off in the first wash. I request a full refund or replacement with iron-on labels. Thank you
Anneso
Translated review
Answer from Petit-Fernand
Hello Anneso, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
My opinion is very bad I placed my order on September 3rd and it has not arrived yet I have the books at home because I am waiting for the labels so I will ask for a refund if it does not arrive on Monday.
Elisabet Gil Gonzalez
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
After 3 weeks still not received my order several mail exchange. My order is going to be sent back by post, I don't know what happened but I haven't received anything... disappointed when it says on the site delivery within 48h
Claire Joerger
Translated review
Answer from Petit-Fernand
Hello Claire Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I am very disappointed, it was my first order on your site and the last. I ordered at the end of August and it is now September 19, 2019 and I still have not received my labels for my daughters. I find this disappointing on your part as I obviously did not receive an email apologizing for the delay or an ecplication!
Ouhsaine Fatiha
Translated review
Answer from Petit-Fernand
Hello Ouhsaine fatiha, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
They haven't arrived yet... Order placed before school started.... At least 3 weeks ago!
Rr
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Long delivery time. Placing an order on September 2 and not having it on September 19, I did not expect it.
David Borrut Marco
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
The label does not peel off the plastic. Pay for nothing because you can't use it. Last edit. I was contacted by a company representative who proposed a new shipment with working labels, but a month later I did not receive anything. Neither the refund of the money I paid. I am going to the bank to complain about the transaction because this company is a joke. You pay to receive nonsense.
Francesca Dragostin
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I was supposed to receive my order at the beginning of September, but I haven't received anything yet.
Laetitia
Translated review
Answer from Petit-Fernand
Hello Laetitia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
It's been weeks since I placed and paid for the order and I still haven't received anything nor do I know where my tags are. A bit unfortunate, to strongly discourage'.
Kike
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Little clarity in delivery terms, order placed and after 15 days still not received the material. In 2019 in an e-commerce market, it is incomprehensible, unacceptable to wait 15 days to receive labels. Very bad service, experience not to be repeated. Sloppy customer care
Domenico D.
Translated review
Answer from Petit-Fernand
Dear Domenico, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
1
/5
★☆☆☆☆
Didn't receive item emailed company and heard nothing back £18 out of pocket I'm not happy at all
Georgina B.
Answer from Petit-Fernand
Dear Georgina, We thank you for your message and are sorry you did not receive the goods. This is not normal and we invite you to contact us for help to: [email protected] ! Kindly, Marylin
1
/5
★☆☆☆☆
The order has not yet been delivered and I have no information to track the delivery
Caterina T.
Translated review
Answer from Petit-Fernand
Dear Catherine, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Goods not yet arrived but most importantly I tried to contact the company via email and facebook but received no response. 9 euros is little but it was still thrown away.
Elena
Translated review
Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Ironed all labels on as per instructions, every single one has come off in the wash at least partly, wouldn't order again I'm afraid. Beautofulndesign just didnt stand the test of time.
Vicki L.
Answer from Petit-Fernand
Dear Vicki, thank you for shopping with petit-fernand. We are sorry to hear that you had problems with the labels. This is not normal and we invite you to contact us by e-mailing to: [email protected] for help. Kindly, Marylin
1
/5
★☆☆☆☆
I still haven't received my order 3 weeks later and when I send an email to tell them that my order hasn't arrived I don't get a reply from them.
Aurelie G
Translated review
Answer from Petit-Fernand
Hello Aurelie G, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Order placed and never received After multiple emails and calls ... nothing Nobody cares about the customer I had already ordered but it's over I will no longer go through C-MonÉtiquette. This is unacceptable!
Candice
Translated review
Answer from Petit-Fernand
Hello Candice, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Good quality but very small font size and hard to read, quite disappointing
Jp
Answer from Petit-Fernand
Hello, thank you very much for your message and shopping with petit-fernand ! We are sorry to hear that you are not happy with the goods. We have a lot of different designs and sizes and we invite you to contact our customer service next time if you need help. Kindly, Marylin
1
/5
★☆☆☆☆
I am very sorry because the first time I bought from you I was very happy but this order sent on September 4 to today September 19 has still not arrived.
Chiara C.
Translated review
Answer from Petit-Fernand
Dear Chiara, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I can't rate the labels because I haven't received them yet, I was going to contact you about it.
Angélica Fernández
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
They have not yet arrived on Friday the 20th is the delivery deadline.
Santiago Menedez Figueroa
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I am still waiting for the stickers I ordered to arrive and I have not received a reply to the e-mail I sent.... I am still waiting for the stickers I ordered and they have not replied to the email I sent.....
Inma
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I did not receive my order after I paid you now I am told that the payment has not been made.
Yoana Garcia Gabarre
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
It's been 2 weeks and I still haven't received my order.
Abn
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
A waste of time and money!!! Arrived out of time and okay I understand! Iron at 200 degrees according to instructions and they don't stick anything, if you let them cool they all come off as if no hot iron was passed, if you don't let them cool they smolder all over THE label. They may be pretty but what do I do with them??? I will now request a refund
Giovanna C.
Translated review
Answer from Petit-Fernand
Dear Joan, Thank you for your message. We are very sorry that the labels do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming labels. Kind regards, Elena
1
/5
★☆☆☆☆
It's the second time it's never arrived at my house, so it's not fast service. It takes more than 15 days to get another, then about 10 days to get another, so it's very long...
Aharchi Amina
Translated review
Answer from Petit-Fernand
Hello AHARCHI AMINA, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have a complaint. Good day, The C-MonEtiquette team