/10
★★★★★
based on 126698 reviews published
★★★★★
based on 126698 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I was really disappointed because my delivery didn't take 2 to 4 days as stated, but almost 3 weeks. Then I tried several times to send an email and to open my status on the homepage, but nothing worked. In order to finally find out something about my delivery, I finally wrote It's mine on Instagram... I assume that's when they sent my shipment. I'm very happy with the quality, but I won't be ordering there again.
Josephine P.
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Answer from Petit-Fernand
Hello Josephine, we regret that you were not satisfied with our service. As stated on our website, the goods will be shipped within 48 hours. Then you have to calculate the shipping time because the goods come from France. We apologize for any inconvenience and are at your disposal for any further questions: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
Easy to make and perfect for my little boy.
1000703253
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Answer from Petit-Fernand
Hello Magali, thank you for sharing your opinion! Have a nice day, the C-MonEtiquette team
3
/5
★★★☆☆
Overall I'm pretty happy, but I was very disappointed in the color. We selected red because it is my son's favorite color, but they look kind of brown. The only ones that are a good shade are the ones that are ironed on.
Elena Pons García
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Answer from Petit-Fernand
Dear Elena, I am sorry that the colors of the labels are not as the colors you ordered. I invite you to send us pictures of them to [email protected] to see what might have happened with the printing. Good day, Maria.
3
/5
★★★☆☆
I'm sure the labels are great and deliver what they promise. Unfortunately, they still haven't been delivered to me after more than two weeks, so only 3 stars. Anyone who advertises that they can process orders within 48 hours should be able to keep to this. I hope the labels still arrive...
Leonie
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Answer from Petit-Fernand
Hello Leonie, as stated on our website, the goods will be dispatched within 48 hours. Then you have to calculate the shipping time, because the goods come from France. We ask for your understanding and are at your disposal for further questions: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
Very nice packaging, very well done, the labels are very beautiful, I love them. A small downside on the lead times.
1000704023
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Answer from Petit-Fernand
Hello Marine, thank you for sharing your opinion! We're doing everything we can to reduce our delivery times.
2
/5
★★☆☆☆
The labels are excessively large to be applied to pencils.
Cristina D.
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Answer from Petit-Fernand
Dear Cristina, Thank you for your order of 1-line object labels. Please be informed that we also offer MINI object labels made especially for pencils. Kind regards, Sophie
2
/5
★★☆☆☆
Mediocre quality. supposedly machine-washable self-adhesive labels. well, first machine and 80% of the labels have peeled off..... go for sew-on labels, it's better.
Sofiane
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Answer from Petit-Fernand
Hello Sofiane, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected].
3
/5
★★★☆☆
With the first order the mini stickers were of a better quality, the font was thicker (same font). Now the font is thinner and not always 100% centered. I was a little disappointed. However, shipping was great for both deliveries!
Jessica M.
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Answer from Petit-Fernand
Hello Jessica, thank you for your message. We regret that you were not satisfied with the quality of our labels. Our customer service is at your disposal for any advice or help: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
The iron-on labels came unstuck and I regret having to place an order in the meantime.
Julie Blum
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Answer from Petit-Fernand
Hello Judie, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected].
2
/5
★★☆☆☆
Good quality labels at first glance, but they didn't stand up to a 1st machine wash...disappointing!
Delphine
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Answer from Petit-Fernand
Hello Delphine, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected].
2
/5
★★☆☆☆
Labels are already peeling off!
1000696461
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Answer from Petit-Fernand
Hello Anne-Sophie, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected].
2
/5
★★☆☆☆
Too long to wait
1000700518
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Answer from Petit-Fernand
Hello Marie José, Thank you for choosing C-MonEtiquette! I'm sorry you've waited too long, we try to reduce our delivery times. Have a nice day!
3
/5
★★★☆☆
Fast order. However, there was a problem with the payment, I called and the site had a problem. And I couldn't place an order by phone. So I had to start all over again several times... So I took a lot of self-adhesive labels for clothes instead of termocolante... So I'm a bit disappointed because if I hadn't insisted and started all over again, I wouldn't have made a mistake... Otherwise good quality
Aurore Giroux
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Answer from Petit-Fernand
Hello Aurore, thank you for ordering from C-MonEtiquette! I'm sorry your experience with our brand wasn't optimal, we strive to improve our website.
3
/5
★★★☆☆
Long delivery time but top product
Zaier Cindy
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Answer from Petit-Fernand
Hi Cindy, thank you for sharing your opinion! We strive to reduce our delivery times 🙂
2
/5
★★☆☆☆
Disappointed: product delivered in 15 days, bottle stoppers close only with great difficulty, impossible for children! customer service response unrelated to my comment! Too bad the product is nice!
1000699140
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Answer from Petit-Fernand
Hello, thank you for choosing C-MonEtiquette! I'm sorry you're not satisfied with our products, please contact our customer service department at [email protected] so that we can find a solution 🙂
3
/5
★★★☆☆
Fast delivery. But I'm disappointed with the tartine box because there are a lot of air bubbles in the drawings.
Robeyn
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Answer from Petit-Fernand
Hello Aurélie, I'm sorry you're not satisfied with our products. If you wish, you can make a complaint at [email protected]. See you soon!
2
/5
★★☆☆☆
The print of the illustration on the lunch box is really mediocre. Full of bubbles, wrinkles, in short, I don't think it's going to last very long. If I'd known, I'd have bought a normal box and personalized it myself with silly stickers, since the lid isn't dishwasher-safe after all. The box itself is fine, but I really don't recommend the label. But that's the whole point of this type of product, isn't it?
1000697191
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Answer from Petit-Fernand
Hi Régine, I'm sorry you're not satisfied with our products. Have you contacted our customer service department at [email protected]
3
/5
★★★☆☆
The site is not stable. Purchases are not saved in the shopping cart when you return.
Lopez-nathan Aline
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Answer from Petit-Fernand
Hello Aline, I'm sorry you're not satisfied with our e-commerce site, please write to us at [email protected] if you need any information. Good day, Melina
2
/5
★★☆☆☆
The iron-on labels come off in the first wash... not very happy with the result.
1000689538
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Answer from Petit-Fernand
Hello Hélène, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] See you soon, Melina
3
/5
★★★☆☆
Nothing to complain about in terms of product quality and speed of dispatch. On the other hand, I was disappointed not to have received any response from customer service following a promotional code that didn't work.
Audrey
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Answer from Petit-Fernand
Hi Audrey, I'm sorry you didn't hear back from us regarding our previous coupon code. However, a new one is coming very soon, you will be informed on social networks and via our newsletter. Wishing you a pleasant day, Marie
2
/5
★★☆☆☆
Very fast shipping, but the pretty self-adhesive labels don't wash off.
Sylvie Piron
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Answer from Petit-Fernand
Hello Sylvie, Thank you for choosing C-MonEtiquette. I'm sorry your iron-on labels aren't holding up. Please contact us at [email protected] if you have any complaints.
3
/5
★★★☆☆
Delivery time was far too long
Aurore Sizaire
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Answer from Petit-Fernand
Hello Aurore, Thank you for ordering from C-MonEtiquette. I'm sorry your labels took so long to arrive, but we do everything we can to reduce our shipping times. Good day, Melina
3
/5
★★★☆☆
The idea is good, but a little disappointed, after a first wash, I found the labels in my washing machine .....
Sabine Collet
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Answer from Petit-Fernand
Hello Sylvie, Thank you for choosing C-MonEtiquette. I'm sorry that your self-adhesive labels don't stick. Please contact us at [email protected] if you have any complaints.
3
/5
★★★☆☆
I received a discount on my second-to-last order because the labels didn't wash well, and the latest ones I ordered are a little more resistant but don't wash well either. Obviously disappointed and I think I'll try another supplier.
Melle Delphine Ranouil
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Answer from Petit-Fernand
Hello Delphine, Thank you for choosing C-MonEtiquette. I'm sorry your iron-on labels aren't holding up. Please contact us at [email protected] if you have any complaints.
2
/5
★★☆☆☆
I placed 2 orders of which I have only received 1 of them. I contacted them and they told me that if it did not arrive in 2 days to write them again, so I did and I am still waiting for a reply. I placed the order on June 8. It makes me angry because I have already paid for that order. You make a payment and you don't receive your product. Very unhappy.
Erika
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Answer from Petit-Fernand
Dear Erika, Thank you for your message. I am sorry that you did not receive your order, I will contact you right away by email. See you soon, Maria.
2
/5
★★☆☆☆
The labels are very nice. I attached them following the instructions to the letter but after the first wash they were all peeled off. Too bad.
Cristina V.
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Answer from Petit-Fernand
Dear Cristina, Thank you for your trust and your message. The thermoadhesive labels being permanent is not normal. Please email me photos of the partially detached labels and we will find you a solution. See you soon at [email protected] . Sophie 😉
3
/5
★★★☆☆
Stickers look great. I can't say anything about durability yet. Therefore only three stars for now.
Jasmin A.
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Answer from Petit-Fernand
Thank you for your message Jasmin. We hope you will like the stickers. Mfg, Marylin
3
/5
★★★☆☆
Well I still don't know the quality or anything about my labels, almost a month after ordering them they have not arrived, I got in touch via Instagram and to no avail, now I have done it via email.... Waiting since 6/13/19 which was when they sent me email like my tags were on the way.... They will come walking 10/7 I have to say that the girls who have attended me for the delay of the shipment have been super nice, they have already given me solution and I have made another order more.
Mónica Santander Rupérez
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Answer from Petit-Fernand
Dear Monica, Thank you for your message. I am sorry for the inconvenience. As you were informed yesterday, a new shipment of your order has already been requested, we hope you will receive it soon. Have a nice day. Maria.
3
/5
★★★☆☆
They have a perfect size both the stickers and the clothing stickers. The lettering is very clear and very well defined, which makes it easy for children to read. The downside is that the stickers peel right off. I followed the instructions but they do not hold and come off.
Ampi MartÍnez
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Answer from Petit-Fernand
Hello Ampi, Thank you for your message and for ordering with Petit-Fernand! I am sorry to hear that your labels are peeling off, I invite you to contact our customer service at [email protected] See you soon, Maria.
2
/5
★★☆☆☆
Pretty. But too expensive in my opinion.
Iluz
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Answer from Petit-Fernand
Dear Iluz, Thank you for your trust in us. We offer savings packages, which are more advantageous than ordering individual labels. Kind regards, Sophie