/10
★★★★★
based on 125940 reviews published
★★★★★
based on 125940 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The print of the illustration on the lunch box is really mediocre. Full of bubbles, wrinkles, in short, I don't think it's going to last very long. If I'd known, I'd have bought a normal box and personalized it myself with silly stickers, since the lid isn't dishwasher-safe after all. The box itself is fine, but I really don't recommend the label. But that's the whole point of this type of product, isn't it?
1000697191
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Answer from Petit-Fernand
Hi Régine, I'm sorry you're not satisfied with our products. Have you contacted our customer service department at [email protected]
3
/5
★★★☆☆
The site is not stable. Purchases are not saved in the shopping cart when you return.
Lopez-nathan Aline
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Answer from Petit-Fernand
Hello Aline, I'm sorry you're not satisfied with our e-commerce site, please write to us at [email protected] if you need any information. Good day, Melina
2
/5
★★☆☆☆
The iron-on labels come off in the first wash... not very happy with the result.
1000689538
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Answer from Petit-Fernand
Hello Hélène, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] See you soon, Melina
3
/5
★★★☆☆
Nothing to complain about in terms of product quality and speed of dispatch. On the other hand, I was disappointed not to have received any response from customer service following a promotional code that didn't work.
Audrey
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Answer from Petit-Fernand
Hi Audrey, I'm sorry you didn't hear back from us regarding our previous coupon code. However, a new one is coming very soon, you will be informed on social networks and via our newsletter. Wishing you a pleasant day, Marie
2
/5
★★☆☆☆
Very fast shipping, but the pretty self-adhesive labels don't wash off.
Sylvie Piron
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Answer from Petit-Fernand
Hello Sylvie, Thank you for choosing C-MonEtiquette. I'm sorry your iron-on labels aren't holding up. Please contact us at [email protected] if you have any complaints.
3
/5
★★★☆☆
Delivery time was far too long
Aurore Sizaire
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Answer from Petit-Fernand
Hello Aurore, Thank you for ordering from C-MonEtiquette. I'm sorry your labels took so long to arrive, but we do everything we can to reduce our shipping times. Good day, Melina
3
/5
★★★☆☆
The idea is good, but a little disappointed, after a first wash, I found the labels in my washing machine .....
Sabine Collet
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Answer from Petit-Fernand
Hello Sylvie, Thank you for choosing C-MonEtiquette. I'm sorry that your self-adhesive labels don't stick. Please contact us at [email protected] if you have any complaints.
3
/5
★★★☆☆
I received a discount on my second-to-last order because the labels didn't wash well, and the latest ones I ordered are a little more resistant but don't wash well either. Obviously disappointed and I think I'll try another supplier.
Melle Delphine Ranouil
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Answer from Petit-Fernand
Hello Delphine, Thank you for choosing C-MonEtiquette. I'm sorry your iron-on labels aren't holding up. Please contact us at [email protected] if you have any complaints.
2
/5
★★☆☆☆
I placed 2 orders of which I have only received 1 of them. I contacted them and they told me that if it did not arrive in 2 days to write them again, so I did and I am still waiting for a reply. I placed the order on June 8. It makes me angry because I have already paid for that order. You make a payment and you don't receive your product. Very unhappy.
Erika
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Answer from Petit-Fernand
Dear Erika, Thank you for your message. I am sorry that you did not receive your order, I will contact you right away by email. See you soon, Maria.
2
/5
★★☆☆☆
The labels are very nice. I attached them following the instructions to the letter but after the first wash they were all peeled off. Too bad.
Cristina V.
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Answer from Petit-Fernand
Dear Cristina, Thank you for your trust and your message. The thermoadhesive labels being permanent is not normal. Please email me photos of the partially detached labels and we will find you a solution. See you soon at [email protected] . Sophie 😉
3
/5
★★★☆☆
Stickers look great. I can't say anything about durability yet. Therefore only three stars for now.
Jasmin A.
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Answer from Petit-Fernand
Thank you for your message Jasmin. We hope you will like the stickers. Mfg, Marylin
3
/5
★★★☆☆
Well I still don't know the quality or anything about my labels, almost a month after ordering them they have not arrived, I got in touch via Instagram and to no avail, now I have done it via email.... Waiting since 6/13/19 which was when they sent me email like my tags were on the way.... They will come walking 10/7 I have to say that the girls who have attended me for the delay of the shipment have been super nice, they have already given me solution and I have made another order more.
Mónica Santander Rupérez
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Answer from Petit-Fernand
Dear Monica, Thank you for your message. I am sorry for the inconvenience. As you were informed yesterday, a new shipment of your order has already been requested, we hope you will receive it soon. Have a nice day. Maria.
3
/5
★★★☆☆
They have a perfect size both the stickers and the clothing stickers. The lettering is very clear and very well defined, which makes it easy for children to read. The downside is that the stickers peel right off. I followed the instructions but they do not hold and come off.
Ampi MartÍnez
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Answer from Petit-Fernand
Hello Ampi, Thank you for your message and for ordering with Petit-Fernand! I am sorry to hear that your labels are peeling off, I invite you to contact our customer service at [email protected] See you soon, Maria.
2
/5
★★☆☆☆
Pretty. But too expensive in my opinion.
Iluz
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Answer from Petit-Fernand
Dear Iluz, Thank you for your trust in us. We offer savings packages, which are more advantageous than ordering individual labels. Kind regards, Sophie
2
/5
★★☆☆☆
I bought labels for my baby girl's clothes , aesthetically perfect but , unfortunately after even the first wash they come off
Zangova Z.
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Answer from Petit-Fernand
Dear customer, thank you for your message. The thermoadhesive labels are permanent so there is indeed a problem. Please email me photos of the partially detached labels and we will find you a solution. See you soon at [email protected] . Sophie 😉
3
/5
★★★☆☆
The labels are magnificent, but they took too long!
Eva Mendoza
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Answer from Petit-Fernand
Hello Eva, Thank you for your message and your order with Petit-Fernand. I am sorry that you received your order late, in fact we are working to improve our delivery time. See you soon, Maria.
3
/5
★★★☆☆
Great service, fast, no negative surprises.
Alessandra M.
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Answer from Petit-Fernand
Dear Alessandra, thank you for trusting us, we are glad you are happy with us. Sophie 🙂
2
/5
★★☆☆☆
After washing, the sticky label was no longer stuck to the garment label.
Sandrine Deluc
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Answer from Petit-Fernand
Hello Sandrine, Thank you for choosing C-MonEtiquette. I'm sorry your labels don't fit. Please contact us at [email protected] for any complaints.
3
/5
★★★☆☆
There are only a few pieces of paper to stick the hotmelt stickers. Some of them do not stick well and come off after a short period of use. When they stick well, they last many washes.
Esther Ligero Puerta
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Answer from Petit-Fernand
Hello Esther, Thank you for your message and for choosing Petit-Fernand! You can also use baking paper or wax paper to stick the labels. I am sorry that some of your labels are peeling off and I invite you to contact our customer service at [email protected], to see what could have happened. See you soon, Maria.
3
/5
★★★☆☆
Good price for good quality
Kyproulla S.
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Answer from Petit-Fernand
Thank you Kyproulla ! -:)
3
/5
★★★☆☆
MY SUFFICIENT VOTE IS BECAUSE OF THE DELAY FOR DELIVERY , WHICH HAPPENED NEXT TO MY DAUGHTER'S DEPARTURE, FOR WHICH I COULD NOT USE THE LABELS.
Rita C.
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Answer from Petit-Fernand
Dear Rita, we are sorry that you did not receive them in time. We hope you will be able to use them for another trip. Kind regards, Sophie
3
/5
★★★☆☆
Nice design - Stopper to be reviewed, The gourd is really nice in terms of design. But there are several drawbacks: it's heavy, even when empty. This makes it difficult for a one-and-a-half-year-old to drink. I'm not necessarily happy with the Sport cap, which is impractical and doesn't make it easy for children to be independent (you have to turn the cap, and it hurts your fingers). And the cap protection has a lot of trouble closing (you have to tap on it to get it to close properly). To be reviewed perhaps...
Nadège B
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Answer from Petit-Fernand
Hello Nadège, Thank you for your review and your order at C-MonEtiquette! I'm sorry you're not satisfied with our gourd, indeed for a child of 1 year and a half it may be a little too difficult to open, it's a product rather suitable for children a little older 🙂 Good day, the C-MonEtiquette team
2
/5
★★☆☆☆
I had to call back several times to find out where my order was and so it had to be sent back! An order that takes more than 3 weeks I think it's a shame!
Laure Dubie
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Answer from Petit-Fernand
Hello Laure, Thank you for sharing your opinion and for choosing C-MonEtiquette! We apologize for the delay in delivery, but this order was sent back to you because you didn't receive it the first time. Can you confirm that you received it the second time?
2
/5
★★☆☆☆
Very nice! And handy as my boy is anaphylactic so I could put his allergy down too!.
Lucie K.
Answer from Petit-Fernand
Dear Lucie, thank you very much for your nice comment. But two stars means you didn't like our services ;-))) Sophie
3
/5
★★★☆☆
Nice label, on time delivery, small downside concerning the duration of the labels, the name is already fading.
Caroline
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Answer from Petit-Fernand
Hello Caroline, Thank you for sharing your opinion! Concerning the shoe labels, it's true that you need to stick the transparent protective adhesives (supplied in your label booklet) which protect the labels against rubbing by feet and prevent them from fading 🙂 Please don't hesitate to contact us if you need any further information about our products and their use. Have a nice day, Melina
3
/5
★★★☆☆
The drawings for the labels are very childish, but it's useful even for teenagers to be able to mark clothes for when they go to camp and it's possible to have their laundry washed! Adapted drawings would be appreciated.
Cess
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Answer from Petit-Fernand
Hello Cécile, Thank you for sharing your opinion! We're working on another range of illustrations for a more teenage audience 🙂 Good day, Melina
2
/5
★★☆☆☆
Nice labels, but the order did not conform to what had been validated on the site; too bad...
Agathe Lvr Ct
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Answer from Petit-Fernand
Hello Agathe, Thank you for your message. Please write to us at [email protected] to let us know what you are not happy with in your order. We have indeed sent you the labels that corresponded to your selection on the site, but if there was a mistake on our part we would be more than happy to correct it. See you soon, Melina
3
/5
★★★☆☆
My order never arrived! I knew there would be discounts, but I preferred to order early in June to have time to prepare my children's bags for the summer camps ... nothing received! The site asked me to wait until June 22 for delivery. This shipment was quick tb . So the 3 stars are for this last shipment. I wonder why I didn't receive anything the first time: order really gone? In short, mixed ....
Sand Malot
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Answer from Petit-Fernand
Hello Sandrine, Thank you for your message and your order at C-MonEtiquette! I can confirm that it was shipped the 1st time on 07/06 and as you hadn't received it, we sent it back to you on 24/06. We're delighted that you've received it this time, and we apologize for the problem of receiving it the first time. Have a nice day, Melina
2
/5
★★☆☆☆
The label comes off when washed at 30°C.
Debora Forler
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Answer from Petit-Fernand
Hello Débora, Thank you for your review and your order at C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal, I invite you to write to our customer service at [email protected] for any complaint. See you soon, the C-MonEtiquette team
3
/5
★★★☆☆
The promised welcome discount code for the first order didn't work and after a lot of email correspondence with the service team I was finally told that it wouldn't work and I would have to pay the full price 🙁
Andrea
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Answer from Petit-Fernand
Hello Andrea, We are sorry that you were not satisfied with our service. We regularly make offers for our customers and this promo offer was indeed for the labels. We regret that it did not work out this time. We offer you to subscribe to our newsletter. We make regular offers and will soon have interesting promotions again. Mfg, Marylin