/10
★★★★★
based on 128958 reviews published
★★★★★
based on 128958 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Goods not yet arrived but most importantly I tried to contact the company via email and facebook but received no response. 9 euros is little but it was still thrown away.
Elena
Translated review
Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Ironed all labels on as per instructions, every single one has come off in the wash at least partly, wouldn't order again I'm afraid. Beautofulndesign just didnt stand the test of time.
Vicki L.
Answer from Petit-Fernand
Dear Vicki, thank you for shopping with petit-fernand. We are sorry to hear that you had problems with the labels. This is not normal and we invite you to contact us by e-mailing to: [email protected] for help. Kindly, Marylin
1
/5
★☆☆☆☆
I still haven't received my order 3 weeks later and when I send an email to tell them that my order hasn't arrived I don't get a reply from them.
Aurelie G
Translated review
Answer from Petit-Fernand
Hello Aurelie G, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Order placed and never received After multiple emails and calls ... nothing Nobody cares about the customer I had already ordered but it's over I will no longer go through C-MonÉtiquette. This is unacceptable!
Candice
Translated review
Answer from Petit-Fernand
Hello Candice, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Good quality but very small font size and hard to read, quite disappointing
Jp
Answer from Petit-Fernand
Hello, thank you very much for your message and shopping with petit-fernand ! We are sorry to hear that you are not happy with the goods. We have a lot of different designs and sizes and we invite you to contact our customer service next time if you need help. Kindly, Marylin
1
/5
★☆☆☆☆
I am very sorry because the first time I bought from you I was very happy but this order sent on September 4 to today September 19 has still not arrived.
Chiara C.
Translated review
Answer from Petit-Fernand
Dear Chiara, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I can't rate the labels because I haven't received them yet, I was going to contact you about it.
Angélica Fernández
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
They have not yet arrived on Friday the 20th is the delivery deadline.
Santiago Menedez Figueroa
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I am still waiting for the stickers I ordered to arrive and I have not received a reply to the e-mail I sent.... I am still waiting for the stickers I ordered and they have not replied to the email I sent.....
Inma
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I did not receive my order after I paid you now I am told that the payment has not been made.
Yoana Garcia Gabarre
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
It's been 2 weeks and I still haven't received my order.
Abn
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
A waste of time and money!!! Arrived out of time and okay I understand! Iron at 200 degrees according to instructions and they don't stick anything, if you let them cool they all come off as if no hot iron was passed, if you don't let them cool they smolder all over THE label. They may be pretty but what do I do with them??? I will now request a refund
Giovanna C.
Translated review
Answer from Petit-Fernand
Dear Joan, Thank you for your message. We are very sorry that the labels do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming labels. Kind regards, Elena
1
/5
★☆☆☆☆
It's the second time it's never arrived at my house, so it's not fast service. It takes more than 15 days to get another, then about 10 days to get another, so it's very long...
Aharchi Amina
Translated review
Answer from Petit-Fernand
Hello AHARCHI AMINA, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have a complaint. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
If it had arrived maybe I could even evaluate better!!! 15 days and not having delivered seems a bit much!!!
Roberta F.
Translated review
Answer from Petit-Fernand
Dear Roberta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Since day 5 or so I ordered the labels and I still haven't received them and you don't give me a solution. I've been buying from you for 5 years and I'm not going to keep buying anymore,
Mariangeles
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
The labels came off in the first wash, despite following the recommendations...
Floredor
Translated review
Answer from Petit-Fernand
Hello FloreDor, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Order never received
Laura Canamasas
Translated review
Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received the labels despite 15 days of waiting. I reported it but still haven't received a response. I am not happy.
Giulia
Translated review
Answer from Petit-Fernand
Dear Julia, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
I still have not received my order, having ordered it on 3/9/19 and it being today 9/19/19. I never buy anything here anymore!
Jessica
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Promise of delivery within 48 hours not kept. Non-existent after-sales service, very disappointed by their service this year!
Hne
Translated review
Answer from Petit-Fernand
Hello Hne, Thank you for choosing C-MonEtiquette! Our delivery time is 48 hours for manufacturing + 2 to 6 days for shipping. Have a nice day,
1
/5
★☆☆☆☆
Bonjour je ne peux mettre qu'une seule étoile jattendre une commande depuis fin août sans nouvelles alors que j'ai laissé un mail et des messages vocaux... jai payé été toujours rien reçu même passé un appel....
Dorine Courcaud
Translated review
Answer from Petit-Fernand
Hello Dorine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
To date, I still haven't received the rest of my order, which dates back to before the start of the school year. I've only received my mug, but not yet my set of labels (kindergarten pack). That's a lot of money for a mug (52)!!!! From my message via the contact form on the company's website, I only received an automatic message which shows that no one has noticed my concern and understood that my parcel only contained half of my order.
Mme Regnault Aude
Translated review
Answer from Petit-Fernand
Hello Ms REGNAULT, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order in full and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Very disappointed!!!order never received! On the other hand, immediate reimbursement after my request. Very reactive on this side.
Linda Ribeiro
Translated review
Answer from Petit-Fernand
Hello Linda, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Delivery not on time, really unhappy with the service. Would not recommend
Marine Hamimed
Translated review
Answer from Petit-Fernand
Hello Marine, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received the.goods purchased
Laura
Translated review
Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Order not received for 20 days !!!! Two calls and still nothing
Loubna Rahal
Translated review
Answer from Petit-Fernand
Hello Loubna, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
This is not the modem I had chosen
Hafidha Moumouh
Translated review
Answer from Petit-Fernand
Hello Hafidha, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive the model you chose and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Never received my order since september 5th
Aurélie Bellengier
Translated review
Answer from Petit-Fernand
Hello aurélie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I never received my order
Jihan Zitouni
Translated review
Answer from Petit-Fernand
Hello Jihan, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I placed my order 25 days ago, and to this day I still haven't received it, and no one has given me an explanation as to why it hasn't arrived yet. It doesn't take that long for a package to arrive from France to Spain. Very bad communication with the company, I feel helpless. I will certainly not buy again, nor will I recommend it to anyone.
Alida García
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen