/10
★★★★★
based on 128958 reviews published
★★★★★
based on 128958 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
2 emails sent to indicate the poor quality of the labels, which go off in the first wash. A second order placed at the beginning of September has still not arrived. In short, I'm waiting for a reply to my e-mail and, I hope, a commercial gesture.
Lucie Corcket
Translated review
Answer from Petit-Fernand
Hello Lucie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
As for my last order, I never received it.
Prisca
Translated review
Answer from Petit-Fernand
Hello Prisca, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I placed the order on September 2nd, on the 4th they said it was on its way and we are at 18 and no news.
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
The package after three weeks still has not arrived. Very unprofessional.
Flaminia C.
Translated review
Answer from Petit-Fernand
Dear Flaminia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I am sorry to have to post this review. I do it for two reasons, the first is that when I ordered the canteen the system did not allow me to choose the color of the cap. Secondly, I would like to point out the poor quality of the cap, it has not even been a day and the hinge is already broken. In addition, the opening system of the dispenser is not at all practical as the child is not autonomous. If he wants to drink, he needs an adult to open the dispenser. All in all, a very bad experience.
Marian
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your product. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
The package did not arrive
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Very bad until today I have not received my order for more than 20 days....
Viviana Flores Farell
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I have not received the goods yet
Noelia Molina Sanchez
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Goods arrived more than 15 days late shameful....very nice goods
??????
Translated review
Answer from Petit-Fernand
Dear customer, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
1
/5
★☆☆☆☆
Order never received and apparently I'm not the only one... no response to my messages so no refund!!!!
Maureen Merieux
Translated review
Answer from Petit-Fernand
Hello Maureen, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Heat-seal labels won't stick!!!!
Carinne Soumagnac
Translated review
Answer from Petit-Fernand
Hello Carinne, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Very bad. Since day 3 I placed an order and it still hasn't arrived. I don't know if it will arrive or I lost my money.
Daniela Osorio Lopez
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Paid but never received?
Stephanie
Translated review
Answer from Petit-Fernand
Hello Stephanie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I can't track the shipment ..bad
Maurizio M.
Translated review
Answer from Petit-Fernand
Dear Mauritius, Thank you for choosing Petit-Fernand! The labels are sent via free, non-tracking priority mail and the items have a tracking number. Thank you for your feedback, we are indeed considering other more transparent shipping methods for next season. Sincerely, Elena
1
/5
★☆☆☆☆
I haven't received it yet. It takes a long time
Maite
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I never received the shipped order. To countless emails requesting an explanation, I keep getting the same automated response asking for the correctness of the shipping address. No one answers the phone and there is no mention on the website about how to get a refund. Disappointed.
Cristina S.
Translated review
Answer from Petit-Fernand
Dear Cristina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Today 18-09 i still have not received my order placed on 08-09. you guaranteed delivery in 48 hours, actually to date it has been 240 !!!!! and i still do not have the material. 100% UNRELIABLE
Antonio A.
Translated review
Answer from Petit-Fernand
Dear Antonio, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have been waiting for your labels for fifteen days!
Annalisa C.
Translated review
Answer from Petit-Fernand
Dear Annalisa, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
I bought some labels that I am still waiting for, and instead of giving me a solution, they don't even send me the shipping number so I can complain. I am very unhappy this time.
Ingrid Garcia
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
The labels all come off. Either when first worn for pants or after 1 to 3 washes for other garments. Yes, I did follow the instructions.
Elena Dc
Translated review
Answer from Petit-Fernand
Hello Elena, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
The stickers I put on the clothes have come off in the first wash.
Laura
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
This year I placed an order which was made at the end of August and it has still not arrived. I contacted you and you told me that the address was wrong so in theory and seguin you said you would send them again ... and here we are still waiting with the nursery started and without a label on. I have to say that later I have tried to contact you via gmail, via instagram and via messenger...from none of them I have received a response.
Tatiana Rodriguez Simon
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Hello I am disappointed with my purchase nothing sticks to the clothes. I would like a refund. Best regards.
Nejma Hariati
Translated review
Answer from Petit-Fernand
Hello Nejma, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Placed order on 02/09/19, odine left on 06/09/19...on 18/09/2019 not yet arrived. I needed them as of 16/09/2019. I will never order again. Good scam.
Simona D.
Translated review
Answer from Petit-Fernand
Dear Simona, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I never received my order
Marjorie Aires
Translated review
Answer from Petit-Fernand
Hello Marjorie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
A disaster It never arrived within 48 hours, not even at the location because they got the address wrong. I had to return everything I do not recommend it
Verónica Pellicer
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order correctly. Have a nice day, Maialen
1
/5
★☆☆☆☆
Ordered 3 weeks ago and no delivery
Guest
Translated review
Answer from Petit-Fernand
Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order. We're in the process of resending it to you as soon as possible. Good day, Melina
1
/5
★☆☆☆☆
Finally the stickers have arrived!!! But a month later, far from the deadline it said on the internet, although the stickers are very good and bring stickers as a gift. Improve the shipping.
Sonia Manzanares Utrilla
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
1
/5
★☆☆☆☆
I have not received the product
Ggggggg
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Very bad Order on September 4 and we are on the 18th still does not arrive. untraceable package, very bad customer service, I wonder how a foreign company so famous on social works like this.
Maria
Translated review
Answer from Petit-Fernand
Dear Maria, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena