/10
★★★★★
based on 125953 reviews published
★★★★★
based on 125953 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I still have not received my order I wrote emails to consumer service but I have not been contacted . Are you guys a scam ?
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. If you have already contacted us Good day, Elena
1
/5
★☆☆☆☆
I can't say that I was well ,as I made the request for the labels and they still haven't arrived, I made an email to get information as I paid and I still didn't get labels .saying the print wasn't good it would redo them for me, still today after 15 days I still haven't got the labels.
Marta S.
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Answer from Petit-Fernand
Dear Marta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I am not happy. I placed the order on September 1st and it is now the 17th and it still hasn't arrived. I made a claim and they tell me that they have already sent it and that it must be a delivery problem. For whatever reason I still do not have the labels that I consider necessary since the beginning of the course. Previous years I have hired stikers and much better. I wanted to give petit fernand a chance but will definitely go back to the competition. Absolutely disappointed.
Monica
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Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Hello, I placed my order in August and here we are in mid-September and still NOTHING. So dissatisfied...
Maude
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Answer from Petit-Fernand
Hello Maude, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
To date, nothing has been received
Barbara Z.
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Answer from Petit-Fernand
Dear Barbara, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Well, I am very angry, because I ordered the order on August 29 and the delivery time ended and I claimed, they made me a new order and nothing until now. And to top it off they have blocked my call, always busy network ect.
Nardy
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Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I'm very disappointed by the labels on clothes that don't last more than one wash, whatever the fabric :/.
Pauline Bc
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Answer from Petit-Fernand
Hello Pauline, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
Advertise with 48 hours....bekommen after 1 week!!! Not possible!!!
Guest
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Answer from Petit-Fernand
Hello and thank you for your purchase at esistmeins.de ! As informed on our website, we deliver the personalized products after 48 hours of production. The goods are also sent to France by post and "priority" service and takes 2 - 6 days by post. Mfg, Marylin
1
/5
★☆☆☆☆
I have sent two emails asking for a refund of the order and no answer. so I will not buy any more and it is very bad.
Blanca Medrano Baeza
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Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Order never arrived, they don't have a tracking code, no one responds to emails, they won't give money back and I don't have what I need x the start of kindergarten. I strongly advise against it
Francesca M.
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Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am very sorry that you did not receive your order, in case of non-receipt please email [email protected]. We respond to emails in order of arrival and try our best to process them as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
Infinite delivery time... In the age of Amazon prime, delivery in more than 2 weeks is no longer acceptable
Giovanni C.
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Answer from Petit-Fernand
Dear John, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
1
/5
★☆☆☆☆
Order has still not arrived. I have not received a call back either. I am very disappointed
Corinna
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Answer from Petit-Fernand
Hello, thank you for shopping at esistmeins.de! We regret that you have not yet received your goods. Our telephone service is open from 9 - 13 h. We invite you to contact us by mail or pm so that we can help you at: [email protected] ! Thank you very much ! Mfg, Marylin
1
/5
★☆☆☆☆
I still haven't received the order placed two weeks ago. School started and I had to make do in another way.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I placed the order on Sept. 4 and to date (Sept. 17)I have received nothing. This information about the very long delivery time should be made explicit before the order can be placed. My son started kindergarten 1 week ago and the labels still have not arrived.
Guest
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Very bad experience, they never pick up the phone and I have been waiting for an order since August 26th.
Maria Gago González
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Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I have not yet received the order.
Bernadette
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Answer from Petit-Fernand
Dear Bernadette, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Very poor quality and very poor presentation
Sofia Bernal Trujillo
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
The self-adhesive clothing labels are cut very badly and are impossible to peel off completely. And the shoe labels do not have the protective film on the last order, I don't know how long they will last without it. The water bottle is very difficult for a child to open and close. This is the last time I order products from Petit-Fernand.
Catherine Nicholls
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Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your products. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Very pretty labels that fall off in the first wash... What a shame! And yes, we did heat up our ironing board... It's time to start all over again!
Maria
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Answer from Petit-Fernand
Hello Maria, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I still haven't received my order... I ordered at the end of August and it is now September 15th...
Coralie Berton
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Answer from Petit-Fernand
Hello Coralie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Order never received. I contacted the after-sales service and received nothing other than a standard reply asking me to wait another fifteen days before contacting the after-sales service. The 15 days are up (order pending for 3 weeks) and I still haven't received anything.
Laura Pascual
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Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, we're in the process of resending it to you as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order on August 19 and on September 16 I still have not received it nor have any news or notice about the shipment, in my opinion there is a poor management of shipping and tracking, where can a buyer be informed about your shipment? There is also no point in making the order in 48h if it takes between 2 and 10 days to arrive (as reported, but it can be worse as in my case), in the XXI century this shipping service is very precarious. Very dissatisfied
Susana
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Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I placed my order on August 31 and today, September 16, I still have not received it. I would not advise buying the product, in my case I have lost the money and my child has been going to school for 10 days without clothes or marked items.
Ester Velasco
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Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Dear Sir/Madam I would like to give you my opinion on this year's labels. I found them very expensive for what I received. I am very dissatisfied with what I received compared to last year when I was very happy. It's a shame because some of the labels are very useful (for pens, clothes, etc.) I hope you find them useful. Sincerely Mrs Delphine
Delphine
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Answer from Petit-Fernand
Hello Delphine, Thank you for choosing C-MonEtiquette and for sharing your opinion! I'm sorry you weren't satisfied with our products and services this year, please let us know more at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I have not received my order and if you ask them they respond with an automatic email and do not solve anything. Not recommended at all.
Patricia
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Answer from Petit-Fernand
Good morning, we are sorry to hear that you have not yet received your order. The email is to make sure that all the information is correct in order to make a reshipment or refund. Have a nice day, Maialen
1
/5
★☆☆☆☆
I can't give an opinion on the quality because my order hasn't arrived... I can't give an opinion on the time without it.... I have had to buy others because my daughter has already started school.
Victoria Yañez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I never received my order ... even though it was debited from my account.
Lauriane Morel
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Answer from Petit-Fernand
Hello Lauriane, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Fast cash-in, slow cash-out
Berangere Doutrelon
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Answer from Petit-Fernand
Hello Bérangère, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Very bad. Does not stick well. It falls off in the first wash
Guapita
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Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
A was really disappointed for the stick label I buy for my daughter. Just put the clothes in the washing machine and all the bars are gone worth off money.
Nathalie D.
Answer from Petit-Fernand
Dear Nathalie, Thank you for shopping with us. I understand your frustration as this is indeed not a normal situation. How about you contact our customer service? We will be more than happy to help you understand what happened and send you back your damaged labels, free of charge of course. Let us know so that we can offer you the best solution for your problem. Have a lovely day, Eva