/10
★★★★★
based on 136077 reviews published
★★★★★
based on 136077 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Fatal... More than 1 month and we still haven't received it.
Sala Rockefeller
Translated review
Answer from Petit-Fernand
Dear Sala, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
So far not so good, because I placed the order on the 9th and I have not received it yet.
Lurdes Lopez
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Answer from Petit-Fernand
Dear Lurdes, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Very bad experience, I placed an order we are on the third shipment as every previous shipment was always missing something from what I ordered!
Evelina G.
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Answer from Petit-Fernand
Dear Evelina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your full order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
It's almost 10 days now and I haven't seen anything delivered and to think that it was supposed to or was only 3 days for delivery. I don't think I will purchase anything anymore
Antonella
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Answer from Petit-Fernand
Dear Antonella, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
To date, the order requested on Sept. 5 has still not arrived Invoice #3000576426 Order #3000691726
Massimiliano F.
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Answer from Petit-Fernand
Dear Maximilian, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The package has still not been delivered to me , after more than 15 days after ordering
Stefania M.
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Answer from Petit-Fernand
Dear Stefania, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I placed an order which consisted of two products, a pack of labels and a lunch box. The lunch box arrived on Monday of last week and came with a note saying that the labels would arrive in another package. Today, a week later, I am still waiting for my labels.
Vanesa Dios Otero
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Answer from Petit-Fernand
Dear Vanessa, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order over two weeks ago and still nothing has arrived!
Emanuela M.
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Answer from Petit-Fernand
Dear Emanuela, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
My opinion is undoubtedly negative, since I placed my order in August and received a message that the order would be shipped on September 3rd and that it would take 10 working days. On the 23rd I still haven't received anything.
Nani
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Answer from Petit-Fernand
Dear Nani Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not received them yet
Maria Fernanda Ramirez Marquez
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Answer from Petit-Fernand
Dear Maria Fernanda, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
After 15 days I still have not received the order.
Fatima Casas
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Answer from Petit-Fernand
Dear Fatima, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I can't just stick the names on paper They are not distributed correctly
Naghmeh
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Answer from Petit-Fernand
Hello, Thank you for your order at esistmeins.de ! We regret that you seem to have problems with the labels and invite you to contact our customer service for help: [email protected] ! Mfg, Marylin
1
/5
★☆☆☆☆
After more than a week I get the wrong order, they tell me that they will send it correctly by express mail in 48h and it takes 8 more days, so due to the delay I have not been able to use the labels I ordered this year.
Eva
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
1
/5
★☆☆☆☆
After more than two weeks I still haven't received my order
Giulia
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Answer from Petit-Fernand
Dear Giulia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The order has not arrived yet, I am very disappointed. I had to put all the hand labels on the school things that will stay in the classroom and all by hand. What did I order them for? It has been 10 days since the day of manufacture and 13 since the order paid for. I am asking for a refund
Alessandra S.
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Answer from Petit-Fernand
Dear Alessandra, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Order still not arrived, Entered 15 days ago , do not buy from them !!! Very bad
Davide D.
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Answer from Petit-Fernand
Dear David, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
I placed the order on September 9 and to date I have not yet received and heard back from the package. I am not satisfied with the timing since an online order should ensure quick receipt.
Marcella L.
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Answer from Petit-Fernand
Dear Marcella, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have not yet received the order.
Maia L.
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Answer from Petit-Fernand
Dear Maia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have not received my product. I cannot communicate with you
Casilda Pantoja Ferrari
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Answer from Petit-Fernand
Dear Casilda Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
My order is very much in terrace
Mercedes Perez Acuña
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Answer from Petit-Fernand
Dear Mercedes, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still have not received the package at my address. I have to say that I contacted them and they told me that if it still did not arrive on September 24, I should contact them again.
Guest
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Answer from Petit-Fernand
Dear Vanessa, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order a month ago and still have not received it, lousy service.
Guest
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Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
Very bad....order shipped September 9 to today 23/09 still nothing has arrived....
Simona F.
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Answer from Petit-Fernand
Dear Simona, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
My order has not even arrived yet, after more than 20 days. I hope it arrives as soon as possible
Mariangeles Fernández
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Answer from Petit-Fernand
Dear Mariangeles, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order on September 10 expecting, as it said in the ad, to receive it in 48h. On the 13th they sent me an email saying that the order had been sent but could be delayed. Today, September 23, I still have not received anything. I sent a complaint and the response was that their shipping is not traceable. To wait until September 28. Beyond that date, if I still have not received anything, to contact them again. School has long since started, I don't need the labels anymore. I literally threw money away.
Benedetta
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Answer from Petit-Fernand
Dear Benedetta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Long lead times and above all no after-sales customer service!!!!
Delphine Drouet
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Answer from Petit-Fernand
Hi Delphine, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
It's been two weeks and I still haven't received my order.
Martina M.
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Answer from Petit-Fernand
Dear Martina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I called customer service for label defects, the customer service is very bad
Flora
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Answer from Petit-Fernand
Dear Flora, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
1
/5
★☆☆☆☆
Delivery time too long ,I placed the order on 12/09/2019 to today 23/09/2019nothing has arrived yet
Simona S.
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Answer from Petit-Fernand
Dear Simona, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
AFTER THREE WEEKS AFTER 'ORDER, THE LABELS HAVE STILL NOT ARRIVED!!!!!
Vito T.
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Answer from Petit-Fernand
Dear Vito, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena