/10
★★★★★
based on 126695 reviews published
★★★★★
based on 126695 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Not received on time.
Wendy Lottin
Translated review
Answer from Petit-Fernand
Hello Wendy, Thank you for sharing your opinion. We're sorry you didn't receive your order on time, please feel free to email us at [email protected] with any complaints. See you soon, Melina
2
/5
★★☆☆☆
The labels are very pretty, but they don't stay on your clothes, even though you follow the instructions for use.
Mathilde
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Answer from Petit-Fernand
Hello Mathilde, First of all, thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal, I invite you to write to our customer service at [email protected] for any complaint. See you soon, the C-MonEtiquette team
2
/5
★★☆☆☆
The labels peel off very quickly after only a few washes.
Vitanostra
Translated review
Answer from Petit-Fernand
Hello Catherine, First of all, thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal, I invite you to write to our customer service at [email protected] for any complaint. See you soon, the C-MonEtiquette team
3
/5
★★★☆☆
Generally speaking, everything is fine. But it is true that the color of the labels, particularly the one with the red background, disappointed me... because it is very dull. On the web it looks like a much more intense red. And the ones I received have a color more like a dull burgundy. Which I don't really like 🙁
Marisa P.
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Answer from Petit-Fernand
Dear Marisa, Thank you for your message and your order with Petit-Fernand. I am sorry that you are not satisfied with our labels, I invite you to send me an email to [email protected] with photos of what you have received, to see what we can do 🙂 See you soon, Melina
2
/5
★★☆☆☆
Ordered over three weeks ago and nothing has arrived yet.
Mari S.
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Answer from Petit-Fernand
Hello Mari, this is indeed not normal, the goods should have been with you long ago. Please contact our customer service: [email protected] and we will check what has happened. Mfg, Marylin
3
/5
★★★☆☆
The gourd lasted 1 week... the cap is already broken 🙁
Séverine
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Answer from Petit-Fernand
Hello Séverine, First of all, thank you for choosing C-MonEtiquette. I'm sorry that the cap is already broken, please contact our customer service at [email protected] 🙂 Good day, Melina
3
/5
★★★☆☆
Very practical and fast
Stephanie Nolot
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for sharing your opinion! Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Lunch box broken after 1 use (closing tab rather fragile especially for an item intended for children) but very good customer service because I received the replacement of the broken part very quickly. Thank you
Garcia
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Answer from Petit-Fernand
Hello Karla, Thank you for your comment! We are delighted that despite this incident you are delighted with our products and services. Have a nice day, Melina
2
/5
★★☆☆☆
The product I had the opportunity to test already last year is very good durable and easy to apply and order. unfortunately, shipping is a weak point, the company does not take responsibility nor does it operate tracking of orders, so it does not guarantee on delivery time and actual delivery. this year the package ordered never arrived! I preferred to turn to a more reliable although less attractive site to get the labels in time for my children's summer camp.
Paola
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Answer from Petit-Fernand
Dear Paola, thank you for the message. Indeed in Italy this is problematic because Italian postal services are very unpredictable. The good thing is that orders are sent for free. From this summer onwards we will offer traceable mailing but no longer free, so customers will have the choice. See you soon! 🙂 Sophie
2
/5
★★☆☆☆
Font much too small
Rachel
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Answer from Petit-Fernand
Hello Rachel, Thank you for choosing C-MonEtiquette. Indeed, the font you have chosen is a little small, we have several choices on our website and that's why when customizing, an image shows you what your labels will look like 🙂 Good day, Melina
3
/5
★★★☆☆
Labels arrived quickly but some came off right away with washing
Serena
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Answer from Petit-Fernand
Dear Serena, Thank you for your message. We are sorry for this inconvenience, which is abnormal for us, since, if applied correctly, the labels are permanent. We invite you to contact us at the customer service department at [email protected] with photos of the partially detached labels from which the application media are also visible, in order to be able to forward them to the quality department and quickly propose a solution. Kind regards, Sophie
2
/5
★★☆☆☆
Bonjour super déçu des etiquettes thermocolantes se décolle au 1 lavage.
Annick Tastet
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Answer from Petit-Fernand
Hi Annick, Thank you for your message and your confidence! We're sorry that the labels are coming off. This is not normal. Please contact us at: [email protected] See you soon, Marylin
3
/5
★★★☆☆
Poor quality product in terms of the label which comes off after 2 days.the isothermal gourd is of very good quality.fast delivery.
Eg
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Answer from Petit-Fernand
Hello Madam, Thank you for your message and your confidence! We're sorry that the labels are coming off. This is not normal. Please contact us at: [email protected] Glad you like the gourd! -:) See you soon, Marylin
3
/5
★★★☆☆
Second order, as much as the first conquered me, the second is a big disappointment. The labels don't stay on the objects and for the clothes, from the first wash the labels ended up in the machine. It's a shame, because the choice of colors and patterns is wide and pleasant!
Charlotte Lelievre
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Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels are coming unstuck, this is not normal, I invite you to write to [email protected] for any complaint 🙂 See you soon, Marylin
3
/5
★★★☆☆
The first time I ordered it was very good but it's taking a long time. I placed the order more than 10 days ago and I still haven't received anything.
Magalie
Translated review
Answer from Petit-Fernand
Hello Magalie, I've just checked your order and it's not normal that you still haven't received anything. Please contact us at [email protected]. Thank you very much. Sincerely, Marylin
3
/5
★★★☆☆
Nice but peels off too easily. Cdt
Marlene A
Translated review
Answer from Petit-Fernand
Hello Marlene, thank you for ordering from C-MonEtiquette! I'm sorry your labels are coming unstuck, that's not normal. Please write to us at [email protected] See you soon, Marilyn.
3
/5
★★★☆☆
It used to take only two or three days to arrive, but now it takes at least ten to fifteen days.
Esther
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Answer from Petit-Fernand
Hello Esther, Thank you for your message and your order with Petit-Fernand. I am sorry to hear that you received your order late, in fact we are working to improve our delivery time. Sincerely, Melina
3
/5
★★★☆☆
The order arrived late, and I had to claim it. But the design and quality are good.
Irina
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Answer from Petit-Fernand
Hello Irina, Thank you for your message and your order with Petit-Fernand. I am sorry to hear that you received your order late, in fact we are working to improve our delivery time. Sincerely, Melina
2
/5
★★☆☆☆
Labels as ordered, but peel off when first washed. Quite disappointed
Catherine
Translated review
Answer from Petit-Fernand
Hello Catherine, thank you for ordering from C-MonEtiquette! I'm sorry your labels are coming unstuck, that's not normal. Please write to us at [email protected]. See you soon, Marylin.
3
/5
★★★☆☆
Lovely product, labels look great and last well but for the money I would prefer a larger quantity of labels.
Lisa C.
Answer from Petit-Fernand
Dear Lisa, thank you very much for your trust in our product. Kindly, Marylin
3
/5
★★★☆☆
The labels could be a little longer... my son's name is very long.
Marie Claessens
Translated review
Answer from Petit-Fernand
Hello Marie, Thank you for your message and your order! We're sorry you're not happy with the dimensions of the labels. Please do not hesitate to contact our customer service department if you have any questions about your next order: [email protected] ! Sincerely, Marylin
3
/5
★★★☆☆
The dimensions of the labels were not clearly visible on the site. So when I received them, I was satisfied with the visual but not with the dimensions.
Rosy Loquès
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Answer from Petit-Fernand
Hello Rosy, Thank you for your message and your order! We're sorry you're not happy with the dimensions of the labels. Please do not hesitate to contact our customer service department if you have any questions about your next order: [email protected] ! Sincerely, Marylin
2
/5
★★☆☆☆
Paper labels
Dominique Poirot
Translated review
Answer from Petit-Fernand
Hello Dominique, Thank you very much for your message and your interest in our products. We manufacture several types of labels: - iron-on garment labels to be applied to all lint-free fabrics that can withstand heat up to 200°C: https://www.c-monetiquette.fr/etiquettes-thermocollantes-vetements - self-adhesive garment labels to be applied to washing instructions and brand labels (unless they are made of fabric): https://www.c-monetiquette.fr/etiquette-autocollant-marquer-vetement - self-adhesive object labels to be applied to all types of objects with a smooth surface: https://www.c-monetiquette.fr/etiquettes-autocollantes-objets - self-adhesive shoe labels to be applied to the insole, protected by a transparent protective label supplied: https://www.c-monetiquette.fr/etiquette-autocollante-chaussure You can find more information on our website http://www.c-monetiquette.fr. I remain at your disposal for any further information, and will be delighted to help you in the future, if required. Wishing you a very pleasant day. Yours sincerely, Marylin
2
/5
★★☆☆☆
Labels are made of paper
Dominique Poirot
Translated review
Answer from Petit-Fernand
Hello Dominique, Thank you very much for your message and your interest in our products. We manufacture several types of labels: - iron-on garment labels to be applied to all lint-free fabrics that can withstand heat up to 200°C: https://www.c-monetiquette.fr/etiquettes-thermocollantes-vetements - self-adhesive garment labels to be applied to washing instructions and brand labels (unless they are made of fabric): https://www.c-monetiquette.fr/etiquette-autocollant-marquer-vetement - self-adhesive object labels to be applied to all types of objects with a smooth surface: https://www.c-monetiquette.fr/etiquettes-autocollantes-objets - self-adhesive shoe labels to be applied to the insole, protected by a transparent protective label supplied: https://www.c-monetiquette.fr/etiquette-autocollante-chaussure You can find more information on our website http://www.c-monetiquette.fr. I remain at your disposal for any further information, and will be delighted to help you in the future, if required. Wishing you a very pleasant day. Yours sincerely, Marylin
3
/5
★★★☆☆
Contante des étiquettes en sois mon virement avait bien été transmis sauf que les étiquettes ne métaient pas envoyer jai envoyer un mail pour les recevoir
Estelle
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Answer from Petit-Fernand
Hello Estelle, Thank you for your message and your confidence! We are sorry that there was a problem with your delivery. There was indeed a problem with the post office and we sent the package back to you once the Post Office had returned it to us. We hope you are satisfied with the quality of our labels. Best regards, Marylin
3
/5
★★★☆☆
Acceptable
Sabrina
Translated review
Answer from Petit-Fernand
Dear Sabrina, thank you for the message! Kind regards, Sophie
2
/5
★★☆☆☆
Very happy with the product but very disappointed with the delivery time.
Sabine
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Answer from Petit-Fernand
Hello Sabine, Thank you very much for your message and your interest in our products. We are sorry that you are not satisfied with the delivery time. All orders are produced and handed over to the postal services within 48 hours so that they reach you as quickly as possible. They are franked at the priority rate and delivered to you by the Post Office within 2 to 6 working days. Please do not hesitate to contact me for any further information you may require, and I will be delighted to help you if necessary. Wishing you a pleasant day. Yours sincerely, Marylin
2
/5
★★☆☆☆
The billing address was different from the shipping address, and you sent the package to the billing address...
Marina Beltrando
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Answer from Petit-Fernand
Hello Marina, Thank you for your message and your confidence! We hope you are satisfied with the quality of our labels. Concerning your delivery address, could you please confirm it by e-mail to [email protected] so that we can see what happened. Best regards, Marylin
3
/5
★★★☆☆
I'm generally very satisfied with my orders. But I've just made a new one for my daughter's sea classes, and on her return, several labels came off in the machine...
Virginie Socq
Translated review
Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels are coming off, it's not normal, I invite you to write to [email protected] for any complaint 🙂 See you soon, Melina.
3
/5
★★★☆☆
The product was great but it was left without an envelope or anything in a mailbox and I had sent it to my work address. Anyone could have picked it up from my front door. For whoever takes the shipment.
Ana MarÍa Ortega Zamora
Translated review
Answer from Petit-Fernand
Dear Ana Maria, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order in an envelope, it is not normal because we send you in an envelope. Do not hesitate to contact us at [email protected] if you want to make a complaint 🙂 See you soon, Melina.