/10
★★★★★
based on 128958 reviews published
★★★★★
based on 128958 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Never arrived!!! and you didn't even bother to handle a refund!
Francesca
Translated review
Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I placed my order on August 31st and I still haven't received it. After three emails, I'm still waiting for my package or my refund. Customer service keeps sending me the same automatic reply.
Esmeralda Lara
Translated review
Answer from Petit-Fernand
Hello Esmeralda, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint to [email protected] directly from your email box. Good day, Melina
1
/5
★☆☆☆☆
It's been 18 days since the order and I still haven't received anything, sending email they reply that the goods left on 7.09 and 2 working days are needed. I don't think I will order anything anymore
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have not received the package and it has been 14 days since I ordered it.
Rut
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I do not recommend it. I ordered the labels at the end of August (30 euros), they shipped them on September 2 (sent from Paris by mail!) and they arrived on September 14, with school starting. In the meantime I had to provide more labels.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
1
/5
★☆☆☆☆
I did not receive what I ordered
Annalisa
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Answer from Petit-Fernand
Dear Annalisa, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I never received the goods and placed the order at the beginning of September (15 days ago!!). Kindergarten started and I am still waiting for them but in the meantime they became useless because I adjusted differently. Really unhappy...I don't recommend this to anyone and I will never buy from this site again. Who knows if they will come sooner or later!
Federica
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Answer from Petit-Fernand
Dear Federica, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Still after two weeks I still have not received my order and yes. Receive any message about it.
Susanna
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I have not received anything and I have been waiting for a month. Besides I have sent you a message with the order number and you have not even answered. Please confirm.
Patricia Montero
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
We placed the order 18 days ago and still no trace of it. We have tried to contact them by phone and there is no way they will ever answer us, and when we write them an e-mail we get an automatic response so they do not give us an answer to our demand. So, as nice as the labels are, today we feel ripped off, in the end I had to mark everything with permanent so that school could start 🙁
Natàlia
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I only give one star because I am still waiting for my order to arrive since the 2nd day I ordered it....
Isabel María De La Torre Laguna
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I have not yet received my order
Cristina
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
THERE HAS BEEN AN ERROR IN THE PRINTING PROCESS AND THEY DO NOT ANSWER MY PHONE OR MY MESSAGES, IMPOSSIBLE TO CONTACT ME.
Elena Marcos
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. We will get back to you as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I still have not received my order I wrote emails to consumer service but I have not been contacted . Are you guys a scam ?
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. If you have already contacted us Good day, Elena
1
/5
★☆☆☆☆
I can't say that I was well ,as I made the request for the labels and they still haven't arrived, I made an email to get information as I paid and I still didn't get labels .saying the print wasn't good it would redo them for me, still today after 15 days I still haven't got the labels.
Marta S.
Translated review
Answer from Petit-Fernand
Dear Marta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I am not happy. I placed the order on September 1st and it is now the 17th and it still hasn't arrived. I made a claim and they tell me that they have already sent it and that it must be a delivery problem. For whatever reason I still do not have the labels that I consider necessary since the beginning of the course. Previous years I have hired stikers and much better. I wanted to give petit fernand a chance but will definitely go back to the competition. Absolutely disappointed.
Monica
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Hello, I placed my order in August and here we are in mid-September and still NOTHING. So dissatisfied...
Maude
Translated review
Answer from Petit-Fernand
Hello Maude, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
To date, nothing has been received
Barbara Z.
Translated review
Answer from Petit-Fernand
Dear Barbara, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Well, I am very angry, because I ordered the order on August 29 and the delivery time ended and I claimed, they made me a new order and nothing until now. And to top it off they have blocked my call, always busy network ect.
Nardy
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Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I'm very disappointed by the labels on clothes that don't last more than one wash, whatever the fabric :/.
Pauline Bc
Translated review
Answer from Petit-Fernand
Hello Pauline, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
Advertise with 48 hours....bekommen after 1 week!!! Not possible!!!
Guest
Translated review
Answer from Petit-Fernand
Hello and thank you for your purchase at esistmeins.de ! As informed on our website, we deliver the personalized products after 48 hours of production. The goods are also sent to France by post and "priority" service and takes 2 - 6 days by post. Mfg, Marylin
1
/5
★☆☆☆☆
I have sent two emails asking for a refund of the order and no answer. so I will not buy any more and it is very bad.
Blanca Medrano Baeza
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Order never arrived, they don't have a tracking code, no one responds to emails, they won't give money back and I don't have what I need x the start of kindergarten. I strongly advise against it
Francesca M.
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Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am very sorry that you did not receive your order, in case of non-receipt please email [email protected]. We respond to emails in order of arrival and try our best to process them as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
Infinite delivery time... In the age of Amazon prime, delivery in more than 2 weeks is no longer acceptable
Giovanni C.
Translated review
Answer from Petit-Fernand
Dear John, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
1
/5
★☆☆☆☆
Order has still not arrived. I have not received a call back either. I am very disappointed
Corinna
Translated review
Answer from Petit-Fernand
Hello, thank you for shopping at esistmeins.de! We regret that you have not yet received your goods. Our telephone service is open from 9 - 13 h. We invite you to contact us by mail or pm so that we can help you at: [email protected] ! Thank you very much ! Mfg, Marylin
1
/5
★☆☆☆☆
I still haven't received the order placed two weeks ago. School started and I had to make do in another way.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I placed the order on Sept. 4 and to date (Sept. 17)I have received nothing. This information about the very long delivery time should be made explicit before the order can be placed. My son started kindergarten 1 week ago and the labels still have not arrived.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Very bad experience, they never pick up the phone and I have been waiting for an order since August 26th.
Maria Gago González
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I have not yet received the order.
Bernadette
Translated review
Answer from Petit-Fernand
Dear Bernadette, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Very poor quality and very poor presentation
Sofia Bernal Trujillo
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen