/10
★★★★★
based on 136078 reviews published
★★★★★
based on 136078 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I have not received the package. The contact phone number they put is turned off and no one answers. Very very bad
Guest
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Answer from Petit-Fernand
Dear Carmen, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
Placed the order on September 6, and I still haven't received anything. I needed the labels for school so I was forced to adjust differently.
Simona R.
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Answer from Petit-Fernand
Dear Simona, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I placed the order on September 9, it has been 13 days and I have not received anything. On the site though they highlight the delivery on 48 hours, then if you read the full shipping conditions, which however are not visible as the 48 hours, but you have to look it up, then they say about the 10 days. In my opinion the message they give is misleading. I wrote to customer service who replies to me to wait until the 26th, but the say days expire on the 23rd.
Claudia
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Answer from Petit-Fernand
Dear Claudia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I never received them
Ilaria G.
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Answer from Petit-Fernand
Dear Ilaria, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have not received my order after 15 days.
Leticia Machota
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Answer from Petit-Fernand
Good morning Leticia, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
1
/5
★☆☆☆☆
Label ordered on September 6th still not received (on the 21st) customer service does not answer precisely to the questions asked and the quality of the products I do not know anything about it we will see if I receive them one day.
Marine
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Answer from Petit-Fernand
Hello Marine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I've been waiting for more than 10 working days for the labels... And nothing... If I know I save them...
Noemí Rodríguez Rodríguez
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Answer from Petit-Fernand
Good morning Noemi, and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
After more than 2 weeks, I still have not received the items.
Vero
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Answer from Petit-Fernand
Dear Vero, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I am still waiting for the order to arrive, already paid for and after two weeks of school so I have already marked all the books.
Eva
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Answer from Petit-Fernand
Good morning Eva, and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order three weeks ago and still haven't received anything. I think it is a scam and they do not provide any stickers. When I contacted them to ask why the delay, they said the order is in transit and if I don't receive anything within a month, they will try another shipment. We'll see if they really will send me the labels, otherwise they will have scammed me--I'm very angry but at least I only lost 12.
Marotta E.
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Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Very displeased with you. I will not buy from you again.
Marian
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I haven't received anything yet
Paola R.
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Answer from Petit-Fernand
Dear Paola, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I still haven't received anything after 2 weeks
Nicola B.
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Answer from Petit-Fernand
Dear Nicola, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The material did not arrive on time. I still have not received the goods
Federica
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Answer from Petit-Fernand
Dear Federica, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Order arrived after two weeks instead of 2/3 days
Rachele S.
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Answer from Petit-Fernand
Dear Rachele, Thank you for choosing Petit-Fernand! Our shipping times include 48h business hours for manufacturing plus 2 to 10 business days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
1
/5
★☆☆☆☆
I ordered over 40 euros worth of labels on September 8, 2019. As of September 21, I know nothing about the order, already paid, but I receive a request to review the purchase. Embarrassing. Second week of school starts and we do not have the labels paid regularly.
Alessandra
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Answer from Petit-Fernand
Dear Alessandra, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Nefasta gestión, not only I did not get the order but they do not want to refund the amount charged to my account. Regrettable.
Sonia Manso Fernandez
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Answer from Petit-Fernand
Dear Sonia, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
Order never arrived. They do not respond to emails. I do not recommend it
Chiara T.
Translated review
Answer from Petit-Fernand
Dear X, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected] or call us at 0972591149. Good day, Elena
1
/5
★☆☆☆☆
I'm gutted that this sticker can't stick on the direct on to clothing. Some clothing like tights have no labels. Gutted.
Mahria A.
Answer from Petit-Fernand
Hello, thank you for shopping with petit-fernand ! We are sorry that you are not satisfied with the stickers. You find all information on our website while ordering. Please contact us for further details or help by e-mail to: [email protected] ! Thanks a lot ! Kindly, Marylin
1
/5
★☆☆☆☆
It is not Possible for me to do any kind of review because as of today I have not yet received the order
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
The labels ordered arrived after 10 days. the water bottle ordered with the labels, after 20 days after the order must ancira arrive. kind regards.
Daniele D.
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Answer from Petit-Fernand
Dear Daniele, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
All perfect
Laura M.
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Answer from Petit-Fernand
Dear Laura, Thank you for your very positive feedback. Please do not hesitate to change the rating given to us if you were satisfied with our products and service, since for the moment the rating you gave us is rather negative 😉 Have a nice day, Elena
1
/5
★☆☆☆☆
Delivery time too long!!!
Chiara C.
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Answer from Petit-Fernand
Dear Chiara, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
1
/5
★☆☆☆☆
I never received my order. So my evaluation is extra negative.
Silvia F.
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Answer from Petit-Fernand
Dear Silvia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
We still haven't received the labels we ordered at the beginning of Sept.
Kravic Véronique
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Answer from Petit-Fernand
Hello kravic Véronique, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Order placed on September 2nd and it is now the 20th and I still have not received it. When I ask what happened, they give responsibilities to the delivery company very badly... I will not order more orders with them.
Africa Martin
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
No goods received yet
Ulrike G.
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Answer from Petit-Fernand
Hello, we invite you to contact us by e-mail at [email protected] so that we can help you. Mfg, Marylin
1
/5
★☆☆☆☆
Delivery takes way too long!!!
Jeanne
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Answer from Petit-Fernand
Hi Jeanne, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Labels received late, customer service unreachable the first week of September, the labels received had drooled: they were fortunately replaced.
Guest
Translated review
Answer from Petit-Fernand
Hello Frédérique, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Ordered on September 4, 2019 but never received so inevitably unhappy! A reissue of the labels is planned. Waiting to see...
Hamrani Syria
Translated review
Answer from Petit-Fernand
Hello Hamrani Syria, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team