/10
★★★★★
based on 128950 reviews published
★★★★★
based on 128950 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The self-adhesive clothing labels are cut very badly and are impossible to peel off completely. And the shoe labels do not have the protective film on the last order, I don't know how long they will last without it. The water bottle is very difficult for a child to open and close. This is the last time I order products from Petit-Fernand.
Catherine Nicholls
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your products. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Very pretty labels that fall off in the first wash... What a shame! And yes, we did heat up our ironing board... It's time to start all over again!
Maria
Translated review
Answer from Petit-Fernand
Hello Maria, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I still haven't received my order... I ordered at the end of August and it is now September 15th...
Coralie Berton
Translated review
Answer from Petit-Fernand
Hello Coralie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Order never received. I contacted the after-sales service and received nothing other than a standard reply asking me to wait another fifteen days before contacting the after-sales service. The 15 days are up (order pending for 3 weeks) and I still haven't received anything.
Laura Pascual
Translated review
Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, we're in the process of resending it to you as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order on August 19 and on September 16 I still have not received it nor have any news or notice about the shipment, in my opinion there is a poor management of shipping and tracking, where can a buyer be informed about your shipment? There is also no point in making the order in 48h if it takes between 2 and 10 days to arrive (as reported, but it can be worse as in my case), in the XXI century this shipping service is very precarious. Very dissatisfied
Susana
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I placed my order on August 31 and today, September 16, I still have not received it. I would not advise buying the product, in my case I have lost the money and my child has been going to school for 10 days without clothes or marked items.
Ester Velasco
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Dear Sir/Madam I would like to give you my opinion on this year's labels. I found them very expensive for what I received. I am very dissatisfied with what I received compared to last year when I was very happy. It's a shame because some of the labels are very useful (for pens, clothes, etc.) I hope you find them useful. Sincerely Mrs Delphine
Delphine
Translated review
Answer from Petit-Fernand
Hello Delphine, Thank you for choosing C-MonEtiquette and for sharing your opinion! I'm sorry you weren't satisfied with our products and services this year, please let us know more at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I have not received my order and if you ask them they respond with an automatic email and do not solve anything. Not recommended at all.
Patricia
Translated review
Answer from Petit-Fernand
Good morning, we are sorry to hear that you have not yet received your order. The email is to make sure that all the information is correct in order to make a reshipment or refund. Have a nice day, Maialen
1
/5
★☆☆☆☆
I can't give an opinion on the quality because my order hasn't arrived... I can't give an opinion on the time without it.... I have had to buy others because my daughter has already started school.
Victoria Yañez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I never received my order ... even though it was debited from my account.
Lauriane Morel
Translated review
Answer from Petit-Fernand
Hello Lauriane, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Fast cash-in, slow cash-out
Berangere Doutrelon
Translated review
Answer from Petit-Fernand
Hello Bérangère, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Very bad. Does not stick well. It falls off in the first wash
Guapita
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
A was really disappointed for the stick label I buy for my daughter. Just put the clothes in the washing machine and all the bars are gone worth off money.
Nathalie D.
Answer from Petit-Fernand
Dear Nathalie, Thank you for shopping with us. I understand your frustration as this is indeed not a normal situation. How about you contact our customer service? We will be more than happy to help you understand what happened and send you back your damaged labels, free of charge of course. Let us know so that we can offer you the best solution for your problem. Have a lovely day, Eva
1
/5
★☆☆☆☆
I placed my order on the 27th of last month, we are at 16. I even sent an email in case my address was wrong. But no labels, no response. But they are charged.
Guest
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I HAVE NOT RECEIVED IT SINCE I ORDERED IT IN THE SECOND HALF OF AUGUST, BUT IT HAS BEEN CHARGED!!! ????
M Carmen De La Rosa Caballero
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I never got them! I paid 18 to get nothing...disappointed in the service!
Anna
Translated review
Answer from Petit-Fernand
Dear Anna, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Very bad At the moment I still have not received the goods!!!
Eleonora S.
Translated review
Answer from Petit-Fernand
Dear Eleonora, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Nothing has arrived, I will ask for a refund....
Marco
Translated review
Answer from Petit-Fernand
Dear Marco, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Super slow, poor order information
Paula
Translated review
Answer from Petit-Fernand
Good morning! We are sorry for the wait. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I am still waiting for the package, and their solution is to send me others that must have been lost, at this point after 3 weeks no longer serve me, I no longer want them, they have not even a detail for the delay, but they charged them from the first day.
Cristina Fabrega Colomer
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
After 15 days order still not arrived. Solicited and asked for updates via email: never received response!
Arianna
Translated review
Answer from Petit-Fernand
Dear Arianna, Thank you for your message. We are really sorry for the non-receipt of your order, I confirm that we will proceed to refund the amount you paid. Sincerely, Elena
1
/5
★☆☆☆☆
Delivery time announced 48h Ordered and paid at the end of August and still nothing received today !!!! ????
Bérénice Debry
Translated review
Answer from Petit-Fernand
Hello Bérénice, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I have not received my label order.
Guest
Translated review
Answer from Petit-Fernand
Hello Annick, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The order has not. Arrived yet
Francesca R.
Translated review
Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
It has not yet arrived the package other times you were much faster
Alessandra T.
Translated review
Answer from Petit-Fernand
Dear Alessandra, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
So far so bad because I have not received it.... I hope it arrives.
Maria Morillas
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Ordered on August 31, as of today, September 16, I have not yet received it.
Elena
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
The order they give me for shipped on 31/08 still hasn't arrived and I have no idea when it will arrive. I don't recommend it
Chiara
Translated review
Answer from Petit-Fernand
Dear Chiara, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
The package never arrived
F.
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The order has not arrived yet. I have tried to contact you by email and have not received a reply. I have also called you by phone without success. I would like you to give me a solution.
Alexia Blaya Perez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Have a nice day, Maialen