/10
★★★★★
based on 126726 reviews published
★★★★★
based on 126726 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Fatal still has not arrived since I ordered it on the 31st. I write to you and you do not give me solutions
M Amor Bayan Ortega
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I have not received my order yet
Paloma
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I received the stickers from someone else, they didn't even notice and despite leaving several messages on the answering machine, I had to call them to ask for a refund. The girl who answered the phone told me to apologize for the mistake, but that I could keep the stickers I had received?
Fernando
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] in case your labels have not arrived. Have a nice day, Maialen
1
/5
★☆☆☆☆
I have not received my order. I have not received my order.
Jennifer Izquierdo
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Very nice and very fast. Now.... That does not stick a poop, has been to wash them and peel off all .... I do not recommend them
Pilar De Granada
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
My order has not yet arrived
Andrea Contreras
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I placed an order 15 days ago and it still hasn't arrived. It has already been charged.
Lidia Contreras Pedroche
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
A week has passed and the order has still not arrived.
Carmen Martínez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
They have not yet arrived
Liuba C.
Translated review
Answer from Petit-Fernand
Dear Liuba, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The order never arrived. it is now September 16 and I placed the order on August 27. I was told that it is not their fault for the delay. They told me they would put my order into production again and resend it, but to this day I don't know if they have resent it or not. The customer office responds after 3 days if it is okay! my son started school and I could not use the labels!
Elena
Translated review
Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I never received anything!!!!
Salma Kassmi Errafik
Translated review
Answer from Petit-Fernand
Hello Salma, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, Melina
1
/5
★☆☆☆☆
After two weeks I still have not received what I ordered and paid for. Not even an email to update me on the shipment.
Nicole
Translated review
Answer from Petit-Fernand
Dear Nicole, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Dear Sir/Madam, I never received my order. Please send it to me or give me a refund. Sincerely, Dounia Ahram
Dounia Ahram
Translated review
Answer from Petit-Fernand
Hello Dounia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I still haven't gotten the labels 13 days later.... And on the delivery specification it said 48 hours.... I paid right away though!!!
Consuelo
Translated review
Answer from Petit-Fernand
Dear Consuelo, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
After several orders I have continued to rely on Petit-Fernand plates, but with this latest order, unfortunately, it did not go well. Ordered on September 2, 2019, as of today, September 16, they still have not arrived. I understand that the problem is with the Italian postal service, but when I wrote to the Petit-fernand contacts I got an email asking me to be patient until Sept. 17!!! I can understand 10 days, given the slowness of the Italian postal service, but 15 days from the order seems excessive! So bad handling of orders that did not arrive. I had to order from another site where they arrived in 3 days from order. From customer service I expected more.
Ab
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Waste of money, labels come off very easily some only lasted one wash. Wouldn't buy again or recommend
Caroline
Answer from Petit-Fernand
Dear customer, I understand your frustration as indeed this is not normal. Don't hesitate to contact our customer service so that we can find out what happened and offer you a fitting solution as soon as possible. If the labels don't stick despite following instructions then we would resend your order free of charge within 48h. Let us know, In the meantime we wish to apologize for the inconvenience caused take care, Eva
1
/5
★☆☆☆☆
Order placed on August 29th not collected to date September 16th. Impossible to change the department of my address (it is indicated by default on the site lot et garonne although I live in ile de france) because the field is grayed. Cancellation request and refund requested but no return to sovoir if my request was accepted.
Blanche Vaness
Translated review
Answer from Petit-Fernand
Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order. We'll have it reworked and reshipped. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
No order yet and no shipment within 48 hours
Andre Vinoth Kulandaiswamy
Translated review
Answer from Petit-Fernand
Hello André, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Of course they're pretty, but the iron-on labels don't stick at all, despite the instructions on how to apply them ... very disappointed with this order!
Charlotte
Translated review
Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Order never received I am currently in contact with customer service to remedy the problem to follow!!! Extremely disappointed due to long waiting time
Julie
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, we've resent it. Have a nice day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The order never arrived. It is already 12 days since I placed the order. Negative evaluation because I paid and the labels did not arrive! I will wait a few more days and then ask for a refund.
Alessandra R.
Translated review
Answer from Petit-Fernand
Dear Alessandra, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
I still haven't received what I ordered on August 24. And when I send an email to ask, I don't even get an answer. Never again.
Rocío
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I placed the order on 28.08 and the package arrived 11.09. despite several emails I never got any response from customer service. If not the usual automatic response "we will ship your package within 48 hours". Customer care is crucial for a company. You cannot ignore customers. I was so disappointed.
Loredana B.
Translated review
Answer from Petit-Fernand
Dear Loredana, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
1
/5
★☆☆☆☆
You must well specify the delivery time, not indicate 48 hours!!!
Francesco
Translated review
Answer from Petit-Fernand
Dear Francis, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
1
/5
★☆☆☆☆
At the moment not good review. Ordered the labels on a Friday, the following Thursdayand I get an email warning me that the 48h delivery time cannot be met as they said and that the labels are being reprinted. conclusion: my daughter has already started school but I can't deliver the materials because they are not labeled. I asked for my money back because I don't need the labels +, but I still haven't received a response.
Ospite
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for your message. We have responded to you by email in order to resolve the situation. Kind regards, Elena
1
/5
★☆☆☆☆
Very slow delivery.
Luciana G.
Translated review
Answer from Petit-Fernand
Dear Luciana, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
1
/5
★☆☆☆☆
Unfortunately, after two weeks the order has still not arrived!
Federica
Translated review
Answer from Petit-Fernand
Dear Federica, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have yet to receive the goods
Giulia B.
Translated review
Answer from Petit-Fernand
Dear Julia, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Unfortunately I have to give negative review as the goods never arrived!
Veronica L.
Translated review
Answer from Petit-Fernand
Hi Veronica, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Have a great day, Elena
1
/5
★☆☆☆☆
Never arrived the shipment paid for more than a month ago.... Still waiting
Caterina F.
Translated review
Answer from Petit-Fernand
Hi Caterina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena