9.1/10
★★★★★
based on 125936 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
The labels I have to iron are not of the same quality as the first supply. After washing the garment and ironing the garment and also the label, the latter got ruined which did not happen with the first supply. It can happen this does not detract from the fact that in the case of further supply I will always proceed with you to order. Best regards. Patrizia Nini
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Patrizia N.
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Answer from Petit-Fernand
Dear Patricia, Thank you for your trust in us. We are sorry that some of the labels have been wasted. Please feel free to contact us at customer service via email at [email protected] the next time you encounter a problem. See you soon! Kind regards, Sophie 😉
3 /5
★★★☆☆
I was always satisfied, however, this time, the site was not working properly, I could not order the labels I wanted, and still they did not arrive as I hoped. Thank you
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Romana V.
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Answer from Petit-Fernand
Hi Romana, thank you for your comment. We are sorry that you had problems. The site is new and no longer works on Internet Explorer, so perhaps that was the problem. Please feel free to contact us at customer service via email at [email protected] the next time you encounter a problem. See you soon! Kind regards, Sophie 😉
3 /5
★★★☆☆
The hook and loop labels didn't stick very well...they came unhooked even after washing. I have now bought the iron-on ones and have yet to try them out.
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Sònia
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Answer from Petit-Fernand
Hi Sonia, We are sorry to hear that your labels have come off. To see what could have happened, I invite you to send us pictures of the peeled off labels to the email [email protected]. Have a nice day, Maria.
3 /5
★★★☆☆
Had ordered 2 blocks of stickers and unfortunately one is faulty. 2 pages were printed with the wrong name
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Simone Z.
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Answer from Petit-Fernand
Hello Mrs. Zimmermann. Thank you for your review. We regret that a production error occurred with your order. With the large quantities, this happens rarely, but unfortunately sometimes. We therefore offered you a discount on your next order. I hope that everything will go well with your next order.
2 /5
★★☆☆☆
The self-adhesive labels do not wash off. Disappointed.
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Nathalie Viaud
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Answer from Petit-Fernand
Hello Nathalie, Thank you for ordering from C-MonEtiquette! I'm sorry that your labels don't wash well, did you glue them on the care/brand labels of the garments and not on the fabric directly? If you have any complaints, please don't hesitate to contact us at [email protected]. See you soon, Melina
3 /5
★★★☆☆
The labels are very pretty and meet my requirements. Thank you
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Laetitia Mubimba Ilanga
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Answer from Petit-Fernand
Hello Laetitia Thank you for your kind comment! The C-MonEtiquette team
3 /5
★★★☆☆
Delivery was slow, clothing stickers fall off easily despite following instructions. Will return to my usual supplier
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Emily B.
Answer from Petit-Fernand
Dear Emily, we're really sorry to read you had trouble with your products! I'll contact you to see what happened here, it isn't normal. Talk to you soon. Best regards, Sophie 🙂
3 /5
★★★☆☆
I ordered the iron-on labels. I am very satisfied with the aesthetics and quality of the labels. It was my first order. On the other hand, some of them had already come off after 1 wash... on pure synthetic garments; so in that respect, I'm rather disappointed.
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Jessica
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Answer from Petit-Fernand
Hello Jessica, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, this is not normal. Please write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3 /5
★★★☆☆
I'm happy with the design of the labels, which correspond well to what I ordered, and with the fast delivery time. However, I'm very disappointed because after the first wash, they all ended up stuck in my washing machine, and at the price of the labels, I was hoping for more than disposable labels.
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Elodie Jacquet
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Answer from Petit-Fernand
Hello Elodie, Thank you for choosing C-MonEtiquette! I've just checked your order, and you've ordered self-adhesive labels for objects and not for clothes, that's why they come off in the washing machine as they're not made for this use 🙂 We also offer labels for clothing, so don't hesitate to have a look on our website. I invite you to use the labels you have left on objects (notebooks, books, pens, etc.). Have a nice day, Melina.
2 /5
★★☆☆☆
Termo-adhesive or self-adhesive clothing labels don't always stick. Three times I put a sticky label on my daughter's denim jacket. She came back from school each time without a label. They didn't last a day. Ditto on her fabric snack bag. I also tried the stickers on her jacket label, same thing, she came home from school without one. No worries with object labels. They hold well. To be seen over time. I've used another brand in the past for my eldest and had no problems. I think the presentation of the labels is very nice and practical. That's why I wanted to test the brand.
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Stephanie Roos
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Answer from Petit-Fernand
Hello Stephanie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that some of your labels are coming unstuck, please write to us at [email protected] if you have any complaints. Good day, Melina
3 /5
★★★☆☆
Impeccable quality with every order. But the delivery time is sometimes a bit long when it comes to international orders.
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Jo
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Answer from Petit-Fernand
Hello Joëlle, Thank you for your message and your order with C-MonEtiquette! It's true that our shipping times to other countries are slightly longer than to France. We are currently working on a faster shipping solution. Have a nice day, Melina.
3 /5
★★★☆☆
The garment labels hold much less than before.... too bad I thought the system was excellent, a real time saver... disappointed with the new quality.
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Charlotte
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Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! Our self-adhesive labels for garments are to be stuck on the care or brand labels of the garments, while the iron-on labels are to be applied with the iron directly on the fabric. Don't hesitate to contact us at [email protected] if you need any further information. Have a nice day, Melina.
2 /5
★★☆☆☆
I was hoping for a label that would stick to clothes, but this is not the case.
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Christiane Martin
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Answer from Petit-Fernand
Hello Christiane, Thank you for choosing C-MonEtiquette! I've just checked your order and indeed you've chosen self-adhesive labels for objects and not for clothing. Have a nice day, Melina.
3 /5
★★★☆☆
Already ordered several times. But this time, the drawings on the bento were badly stuck and the writing not so harmonious. But the product itself is of the usual high quality.
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Imadoki
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Answer from Petit-Fernand
Hello Mariam, Thank you for choosing C-MonEtiquette! I'm sorry you received a poorly printed bento, I'll contact you right away by email so that we can find a solution. See you soon, Melina.
3 /5
★★★☆☆
The iron-on labels come off in the first wash. Disappointed?
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Mp
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Answer from Petit-Fernand
Hello Mathilde, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
2 /5
★★☆☆☆
The name on the label is very small, but there's plenty of room.
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Anne
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Answer from Petit-Fernand
Hello Anne, Thank you for choosing C-MonEtiquette! Indeed, you had chosen a rather small typography, some of our typos are bigger, it's something you can choose when personalizing the labels, thanks to the visualization on our website 🙂 Have a nice day, Melina
2 /5
★★☆☆☆
Ordering was simple and delivery relatively quick. Very nice box and good size. Unfortunately, after the first wash, the sticker came off in a corner. So I'm disappointed.
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Aurélie
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Answer from Petit-Fernand
Hello Aurélie, Thank you for ordering from C-MonEtiquette! I'm sorry that the label on your lunchbox has come off. Did you wash the lid in the dishwasher? We recommend hand-washing the lid to avoid damaging the personalization. If you have any complaints, please contact us at [email protected]. Have a nice day, Melina.
3 /5
★★★☆☆
The printing is good and the design true to what appeared on the web but the die-cutting on some of the labels was not deep enough and it was almost impossible to peel them off. We had to use scissors.
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Lucía Aulló
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Answer from Petit-Fernand
Hello Lucia, Thank you very much for your message. We are sorry to hear that your labels were not well trimmed, it is not normal. To find a solution, I invite you to contact us at [email protected]. Good day, Maria.
3 /5
★★★☆☆
IT TAKES AN ETEEEEEEEEERNITY
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Arturo Ballester
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Answer from Petit-Fernand
Dear Arturo, Thank you for choosing Petit-Fernand! I am sorry that you waited a bit for your order, we are indeed working to improve our delivery service. Have a nice day, Maria.
2 /5
★★☆☆☆
Very disappointed compared to last year. The labels have to be put on with an iron and most of them came off without even being washed. Whereas last year the labels were self-adhesive and I still have all the labels that have held despite machine washing.
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Carole
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Answer from Petit-Fernand
Hi Carole, First of all, thank you for choosing C-MonEtiquette! Secondly, the labels haven't changed, we have 2 types of labels for clothes: iron-on labels to stick on the fabric with an iron, and self-adhesive labels to apply on the care or brand labels. This year you simply chose iron-on, and last year self-adhesive, but we still offer both types of label 🙂 Don't hesitate to contact us at [email protected] if you need any further information about our products. Good day, Melina
2 /5
★★☆☆☆
I bought labels and well it comes off very decu
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Marina Chappé
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Answer from Petit-Fernand
Hi Marina, Thank you for sharing your opinion! I'm sorry that your labels are coming off, did you apply them to the care/branding labels on the garments and not to the fabric directly? If you have any complaints, please don't hesitate to contact us at [email protected]. Have a nice day, Melina.
3 /5
★★★☆☆
Nothing to say about the product but delivery time too long
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Isabelle
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Answer from Petit-Fernand
Hello Isabelle, Thank you for your message and your order at C-MonEtiquette! It's true that our shipping times can sometimes be slightly longer than expected. We are currently working on a faster shipping solution. Have a nice day, Melina.
3 /5
★★★☆☆
I'm happy with the labels. On the other hand, for a 2.5 year old, the closing system is a bit complicated. And then for the sandwich tin, the drawing and the name are glued plastic that comes off. I thought it was as serious as the gourd.
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Caroline Stiernet
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Answer from Petit-Fernand
Hello Caroline, Thank you for your message and your order at C-MonEtiquette! Have a nice day, Melina
2 /5
★★☆☆☆
On May 2, I placed an order for labels that I needed by May 12. On May 9 I had not received anything and asked for clarification, in the reply it was clarified that the shipment does not have a tracking number, that the delivery date is approximate and "unless delayed by the postal service" and I was asked to be patient until May 18. Frankly in this day and age 2 weeks between order and delivery is excessive. For the record, delivery took place on May 17 turning out to be completely useless, the envelope is lying on my desk and I haven't even opened it yet.
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Cecilia
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Answer from Petit-Fernand
Dear Cecilia, Thank you for your trust in us. If you have not received your goods please contact us at customer service at [email protected]. The delivery time stated on the website is 48 hours for manufacturing, then 2 to 6 business days. Kind regards, Sophie
2 /5
★★☆☆☆
The delivery took a very long time (almost 4 weeks), the stickers are pretty, but some of them don't stick very well. I'm used to better from other suppliers.
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Kristina H.
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Answer from Petit-Fernand
Hello Mrs. Haber, thank you very much for your review. We are sorry that you were unhappy with the delivery. We are currently working on our delivery times to improve them, but normally it should not take longer than 10 days. Regarding the labels not holding, what are they? The quality of our product is very important to us and you are welcome to contact us directly at the e-mail: [email protected] and send us a photo so that we can send it to our quality department. Thank you very much and sorry again if the delivery took a bit long, of course there were many holidays in May, Marylin
2 /5
★★☆☆☆
The labels are good but unfortunately the delivery time is not as advertised on the site, they say 48h, but the labels arrived after 8 days so I did not use them because they arrived the day after my daughter left!
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Justine
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Answer from Petit-Fernand
Hello Justine, Thank you for choosing C-MonEtiquette! Our 48 hours are for manufacturing and not for delivery. Perhaps you'll be able to use your daughter's labels on another occasion for a future trip or for school? Have a nice day, Melina
2 /5
★★☆☆☆
Very disappointed, despite the fact that I followed the instructions for placing the labels, they didn't even last 1 week, so I wouldn't recommend it.
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Cindy Picot
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Answer from Petit-Fernand
Hi Cindy, First of all, thank you for choosing C-MonEtiquette! I'm sorry you're not satisfied with our products, please don't hesitate to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3 /5
★★★☆☆
If sponsorship would work, it would be even better! Impossible to inspire a friend
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Estelle Pasquier
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Answer from Petit-Fernand
Hello Estelle, Thank you for choosing C-MonEtiquette! I'm sorry the referral system didn't work, please don't hesitate to email us at [email protected] with any complaints 🙂 See you soon, Melina.
3 /5
★★★☆☆
Ordered for a school trip. Great for the trip. A little disappointed afterwards, I found them in the washing machine as I went along.
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Anonyme
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Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
2 /5
★★☆☆☆
Fast and high quality
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Andreia Pereira
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Answer from Petit-Fernand
Hello Andreia Thank you for ordering from C-MonEtiquette and for your review! Don't forget that the ratings on Trustpilot go from 1 to 5, depending on your level of satisfaction, 1 being very bad and 5 being the best rating 🙂 Have a nice day, Melina