/10
★★★★★
based on 126692 reviews published
★★★★★
based on 126692 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The iron-on labels come off in the first wash. Disappointed?
Mp
Translated review
Answer from Petit-Fernand
Hello Mathilde, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
2
/5
★★☆☆☆
Ordering was simple and delivery relatively quick. Very nice box and good size. Unfortunately, after the first wash, the sticker came off in a corner. So I'm disappointed.
Aurélie
Translated review
Answer from Petit-Fernand
Hello Aurélie, Thank you for ordering from C-MonEtiquette! I'm sorry that the label on your lunchbox has come off. Did you wash the lid in the dishwasher? We recommend hand-washing the lid to avoid damaging the personalization. If you have any complaints, please contact us at [email protected]. Have a nice day, Melina.
3
/5
★★★☆☆
The printing is good and the design true to what appeared on the web but the die-cutting on some of the labels was not deep enough and it was almost impossible to peel them off. We had to use scissors.
Lucía Aulló
Translated review
Answer from Petit-Fernand
Hello Lucia, Thank you very much for your message. We are sorry to hear that your labels were not well trimmed, it is not normal. To find a solution, I invite you to contact us at [email protected]. Good day, Maria.
3
/5
★★★☆☆
IT TAKES AN ETEEEEEEEEERNITY
Arturo Ballester
Translated review
Answer from Petit-Fernand
Dear Arturo, Thank you for choosing Petit-Fernand! I am sorry that you waited a bit for your order, we are indeed working to improve our delivery service. Have a nice day, Maria.
2
/5
★★☆☆☆
Very disappointed compared to last year. The labels have to be put on with an iron and most of them came off without even being washed. Whereas last year the labels were self-adhesive and I still have all the labels that have held despite machine washing.
Carole
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Answer from Petit-Fernand
Hi Carole, First of all, thank you for choosing C-MonEtiquette! Secondly, the labels haven't changed, we have 2 types of labels for clothes: iron-on labels to stick on the fabric with an iron, and self-adhesive labels to apply on the care or brand labels. This year you simply chose iron-on, and last year self-adhesive, but we still offer both types of label 🙂 Don't hesitate to contact us at [email protected] if you need any further information about our products. Good day, Melina
2
/5
★★☆☆☆
I bought labels and well it comes off very decu
Marina Chappé
Translated review
Answer from Petit-Fernand
Hi Marina, Thank you for sharing your opinion! I'm sorry that your labels are coming off, did you apply them to the care/branding labels on the garments and not to the fabric directly? If you have any complaints, please don't hesitate to contact us at [email protected]. Have a nice day, Melina.
3
/5
★★★☆☆
Nothing to say about the product but delivery time too long
Isabelle
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Answer from Petit-Fernand
Hello Isabelle, Thank you for your message and your order at C-MonEtiquette! It's true that our shipping times can sometimes be slightly longer than expected. We are currently working on a faster shipping solution. Have a nice day, Melina.
3
/5
★★★☆☆
I'm happy with the labels. On the other hand, for a 2.5 year old, the closing system is a bit complicated. And then for the sandwich tin, the drawing and the name are glued plastic that comes off. I thought it was as serious as the gourd.
Caroline Stiernet
Translated review
Answer from Petit-Fernand
Hello Caroline, Thank you for your message and your order at C-MonEtiquette! Have a nice day, Melina
2
/5
★★☆☆☆
On May 2, I placed an order for labels that I needed by May 12. On May 9 I had not received anything and asked for clarification, in the reply it was clarified that the shipment does not have a tracking number, that the delivery date is approximate and "unless delayed by the postal service" and I was asked to be patient until May 18. Frankly in this day and age 2 weeks between order and delivery is excessive. For the record, delivery took place on May 17 turning out to be completely useless, the envelope is lying on my desk and I haven't even opened it yet.
Cecilia
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Answer from Petit-Fernand
Dear Cecilia, Thank you for your trust in us. If you have not received your goods please contact us at customer service at [email protected]. The delivery time stated on the website is 48 hours for manufacturing, then 2 to 6 business days. Kind regards, Sophie
2
/5
★★☆☆☆
The delivery took a very long time (almost 4 weeks), the stickers are pretty, but some of them don't stick very well. I'm used to better from other suppliers.
Kristina H.
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Answer from Petit-Fernand
Hello Mrs. Haber, thank you very much for your review. We are sorry that you were unhappy with the delivery. We are currently working on our delivery times to improve them, but normally it should not take longer than 10 days. Regarding the labels not holding, what are they? The quality of our product is very important to us and you are welcome to contact us directly at the e-mail: [email protected] and send us a photo so that we can send it to our quality department. Thank you very much and sorry again if the delivery took a bit long, of course there were many holidays in May, Marylin
2
/5
★★☆☆☆
The labels are good but unfortunately the delivery time is not as advertised on the site, they say 48h, but the labels arrived after 8 days so I did not use them because they arrived the day after my daughter left!
Justine
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Answer from Petit-Fernand
Hello Justine, Thank you for choosing C-MonEtiquette! Our 48 hours are for manufacturing and not for delivery. Perhaps you'll be able to use your daughter's labels on another occasion for a future trip or for school? Have a nice day, Melina
2
/5
★★☆☆☆
Very disappointed, despite the fact that I followed the instructions for placing the labels, they didn't even last 1 week, so I wouldn't recommend it.
Cindy Picot
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Answer from Petit-Fernand
Hi Cindy, First of all, thank you for choosing C-MonEtiquette! I'm sorry you're not satisfied with our products, please don't hesitate to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3
/5
★★★☆☆
If sponsorship would work, it would be even better! Impossible to inspire a friend
Estelle Pasquier
Translated review
Answer from Petit-Fernand
Hello Estelle, Thank you for choosing C-MonEtiquette! I'm sorry the referral system didn't work, please don't hesitate to email us at [email protected] with any complaints 🙂 See you soon, Melina.
3
/5
★★★☆☆
Ordered for a school trip. Great for the trip. A little disappointed afterwards, I found them in the washing machine as I went along.
Anonyme
Translated review
Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
2
/5
★★☆☆☆
Fast and high quality
Andreia Pereira
Translated review
Answer from Petit-Fernand
Hello Andreia Thank you for ordering from C-MonEtiquette and for your review! Don't forget that the ratings on Trustpilot go from 1 to 5, depending on your level of satisfaction, 1 being very bad and 5 being the best rating 🙂 Have a nice day, Melina
3
/5
★★★☆☆
The labels are pretty and easy to stick on, but 1/3 of them didn't stand up to the first wash...
Amberg
Translated review
Answer from Petit-Fernand
Hello Emilie, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3
/5
★★★☆☆
Fast but not very commercial service. No order cancellations in the event of customer error, unlike photo-book publishers, for example. If you don't like the way the product looks when you receive it, it's impossible to get a refund, even if you send back the labels.
M.laure
Translated review
Answer from Petit-Fernand
Hello Marie-Laure, I'm sorry you're not satisfied with our products. As these are personalized products, we can't reuse the labels, so there's no point in sending them back. Good day, Melina
2
/5
★★☆☆☆
Label to stick on the garment label not great because often the basic label is cut off because it's annoying, so... I can confirm that the label comes off in the first wash... Disappointing...
Magali Ruelle
Translated review
Answer from Petit-Fernand
Hello Magali, Thank you for your message. We do indeed have 2 types of garment labels for different uses: iron-on labels to stick directly onto the fabric, and garment stickers to stick onto care or brand labels. Have a nice day, Melina.
3
/5
★★★☆☆
The clothing labels did not all hold up in the wash despite following the instructions. Luggage tags didn't stick at all. Some object labels also came unstuck. Only the shoe tags held perfectly. Very disappointed.
Caroline Gillet
Translated review
Answer from Petit-Fernand
Hello Caroline, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels have come unstuck, this is not normal. Please write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3
/5
★★★☆☆
Iron-on labels peel off in the first wash
Stéphanie Perreaut
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels have come unstuck, this is not normal. Please write to us at [email protected] with any complaints. Have a nice day, Melina.
2
/5
★★☆☆☆
I really liked the concept: choice of endings, designs... The presentation of the labels in this booklet was too pretty, and my daughter also liked the stickers... on the other hand, I was really disappointed by the hold of the thermo-glued labels, which all came off in the first wash, or even before. I'd like to point out that I followed the instructions perfectly, paying attention to the materials, the iron temperature and where to put them.
Fannie
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Answer from Petit-Fernand
Hello Fannie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, that's not normal. Please write to us at [email protected] Good day, María.
3
/5
★★★☆☆
Satisfied with the product.
Adeline
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Answer from Petit-Fernand
Thanks Adeline! 🙂 Sophie
3
/5
★★★☆☆
They can arrive faster and they can inform where the order is going, not simply that it has already left...from where? Where is it going? When is it expected to arrive (not the maximum delivery time)?
Adriana
Translated review
Answer from Petit-Fernand
Dear Adriana, Did you receive your order? If not, I invite you to contact us at [email protected]. Good day, Maria.
3
/5
★★★☆☆
After 3 washes, 1/3 of the labels came off, whereas my previous purchase had been impeccable. Very practical packaging.
Virginie Amision
Translated review
Answer from Petit-Fernand
Hello Virginie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, that's not normal. Please write to us at [email protected] Good day, María.
3
/5
★★★☆☆
Unfortunately one week delivery time.
Rein H.
Translated review
Answer from Petit-Fernand
Hello, our items are produced and shipped within 48 hours. As they are shipped from France it takes between 2-6 days. The delivery time of 1 week is therefore normal. You can find our delivery conditions on our website http://www.esistmeins.de.
3
/5
★★★☆☆
I find they are less and less of good quality, they peel off easily... Disappointed....
Eva
Translated review
Answer from Petit-Fernand
Hello Eva, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, that's not normal. Please write to us at [email protected] Good day, María.
3
/5
★★★☆☆
Good quality labels, but the shipping was a problem: no tracking and I waited more than 2 weeks to receive my labels.
Laurence
Translated review
Answer from Petit-Fernand
Hello Laurence, Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
Always perfect except the last order. I felt something changed in the quality of the labels in the colors and lettering. I was able to make the comparison. Is it just my impression or is it true?
Alessandra B.
Translated review
Answer from Petit-Fernand
Dear Alessandra, it depends on when you ordered. Please write to me at customer service if you were not satisfied with your labels! See you soon, Sophie
3
/5
★★★☆☆
Delayed delivery
Giovana
Translated review
Answer from Petit-Fernand
Dear Giovana, Thank you for choosing Petit-Fernand! I am sorry that you waited a little bit for your order, we are indeed working to improve our delivery service. Have a nice day, Maria.
3
/5
★★★☆☆
Very long delivery time. My order arrived too late
Monika P.
Translated review
Answer from Petit-Fernand
Hello Ms. Patzel, thank you for your review on Trust Pilot. We are currently working on shortening our delivery times! Have a nice day and best regards, Eileen