/10
★★★★★
based on 125936 reviews published
★★★★★
based on 125936 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The labels are pretty and easy to stick on, but 1/3 of them didn't stand up to the first wash...
Amberg
Translated review
Answer from Petit-Fernand
Hello Emilie, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3
/5
★★★☆☆
Fast but not very commercial service. No order cancellations in the event of customer error, unlike photo-book publishers, for example. If you don't like the way the product looks when you receive it, it's impossible to get a refund, even if you send back the labels.
M.laure
Translated review
Answer from Petit-Fernand
Hello Marie-Laure, I'm sorry you're not satisfied with our products. As these are personalized products, we can't reuse the labels, so there's no point in sending them back. Good day, Melina
2
/5
★★☆☆☆
Label to stick on the garment label not great because often the basic label is cut off because it's annoying, so... I can confirm that the label comes off in the first wash... Disappointing...
Magali Ruelle
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Answer from Petit-Fernand
Hello Magali, Thank you for your message. We do indeed have 2 types of garment labels for different uses: iron-on labels to stick directly onto the fabric, and garment stickers to stick onto care or brand labels. Have a nice day, Melina.
3
/5
★★★☆☆
The clothing labels did not all hold up in the wash despite following the instructions. Luggage tags didn't stick at all. Some object labels also came unstuck. Only the shoe tags held perfectly. Very disappointed.
Caroline Gillet
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Answer from Petit-Fernand
Hello Caroline, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels have come unstuck, this is not normal. Please write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3
/5
★★★☆☆
Iron-on labels peel off in the first wash
Stéphanie Perreaut
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels have come unstuck, this is not normal. Please write to us at [email protected] with any complaints. Have a nice day, Melina.
2
/5
★★☆☆☆
I really liked the concept: choice of endings, designs... The presentation of the labels in this booklet was too pretty, and my daughter also liked the stickers... on the other hand, I was really disappointed by the hold of the thermo-glued labels, which all came off in the first wash, or even before. I'd like to point out that I followed the instructions perfectly, paying attention to the materials, the iron temperature and where to put them.
Fannie
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Answer from Petit-Fernand
Hello Fannie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, that's not normal. Please write to us at [email protected] Good day, María.
3
/5
★★★☆☆
Satisfied with the product.
Adeline
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Answer from Petit-Fernand
Thanks Adeline! 🙂 Sophie
3
/5
★★★☆☆
They can arrive faster and they can inform where the order is going, not simply that it has already left...from where? Where is it going? When is it expected to arrive (not the maximum delivery time)?
Adriana
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Answer from Petit-Fernand
Dear Adriana, Did you receive your order? If not, I invite you to contact us at [email protected]. Good day, Maria.
3
/5
★★★☆☆
After 3 washes, 1/3 of the labels came off, whereas my previous purchase had been impeccable. Very practical packaging.
Virginie Amision
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Answer from Petit-Fernand
Hello Virginie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, that's not normal. Please write to us at [email protected] Good day, María.
3
/5
★★★☆☆
Unfortunately one week delivery time.
Rein H.
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Answer from Petit-Fernand
Hello, our items are produced and shipped within 48 hours. As they are shipped from France it takes between 2-6 days. The delivery time of 1 week is therefore normal. You can find our delivery conditions on our website http://www.esistmeins.de.
3
/5
★★★☆☆
I find they are less and less of good quality, they peel off easily... Disappointed....
Eva
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Answer from Petit-Fernand
Hello Eva, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, that's not normal. Please write to us at [email protected] Good day, María.
3
/5
★★★☆☆
Good quality labels, but the shipping was a problem: no tracking and I waited more than 2 weeks to receive my labels.
Laurence
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Answer from Petit-Fernand
Hello Laurence, Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
Always perfect except the last order. I felt something changed in the quality of the labels in the colors and lettering. I was able to make the comparison. Is it just my impression or is it true?
Alessandra B.
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Answer from Petit-Fernand
Dear Alessandra, it depends on when you ordered. Please write to me at customer service if you were not satisfied with your labels! See you soon, Sophie
3
/5
★★★☆☆
Delayed delivery
Giovana
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Answer from Petit-Fernand
Dear Giovana, Thank you for choosing Petit-Fernand! I am sorry that you waited a little bit for your order, we are indeed working to improve our delivery service. Have a nice day, Maria.
3
/5
★★★☆☆
Very long delivery time. My order arrived too late
Monika P.
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Answer from Petit-Fernand
Hello Ms. Patzel, thank you for your review on Trust Pilot. We are currently working on shortening our delivery times! Have a nice day and best regards, Eileen
3
/5
★★★☆☆
Hello, to my great regret, the last labels I bought did not wash out. I was very surprised and disappointed, even though I'm used to the product. Sincerely
Naïma Ben Hassen Mohammed
Translated review
Answer from Petit-Fernand
Hello Naima, Thank you for your message and your order at C-MonEtiquette! I invite you to write to us at [email protected] to find a solution. Good day, María.
2
/5
★★☆☆☆
My labels don't stay on clothes after washing or on items after dishwashing !!!! ??????
Audrey Delmez
Translated review
Answer from Petit-Fernand
Hello Audrey, Thank you for your message and your order at C-MonEtiquette! I invite you to write to us at [email protected] so that we can find a solution. Good day, María.
3
/5
★★★☆☆
The stickers are quite nice but the transfer was not supplied with me and so I first have to see what might work. That's a big minus point. The transfer cloth. It wasn't included with my delivery and I don't know how I'm going to get the stickers to stick without it.
Cindy S.
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Answer from Petit-Fernand
Hi Cindy, thanks for the review on Trust Pilot. Can you tell me what exactly was not included? Best regards and have a nice day, Eileen
3
/5
★★★☆☆
I ordered labels for my 2 boys. The labels for one of the 2 boys are perfectly made but for the other the label is badly cut (white edge) so I'm a bit disappointed 🙁
Stephanie
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Answer from Petit-Fernand
Hello Stephanie, Thank you for your message and your order at C-MonEtiquette! I invite you to write to us at [email protected], with your order number, so that we can send you new labels. Have a nice day, María.
2
/5
★★☆☆☆
Quite disappointed with this 2nd order. The labels have been placed and after a wash, they are mostly all unstuck. I didn't have this with my previous order.
Amélie Velghe
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Answer from Petit-Fernand
Hello Amélie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, this is not normal. I invite you to write to us at [email protected] with the order number, so that we can find a solution. Have a nice day, María.
3
/5
★★★☆☆
All perfect....the only downside the delivery time takes a long time.
M.pilar
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Answer from Petit-Fernand
Dear Maria Pilar, Did you receive your order? If not, I invite you to contact us at [email protected]. Good day, Maria.
3
/5
★★★☆☆
Delivery time too long...
Mylene
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Answer from Petit-Fernand
Hello Mylene, Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
I shouldn't have bought this size of label, I bought the square ones. And if I had to do it all over again, I'd have taken the iron-on ones, at least they stick directly onto the garment. The design is very nice.
Alexia
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Answer from Petit-Fernand
Hello Alexia, Thank you for your message. Indeed, we have different sizes of labels for different needs. If you need more labels, don't hesitate to contact us. Have a nice day, María.
3
/5
★★★☆☆
I do like them but the colour is slightly different to the website so look a bit cheap, because of this I think they are expensive. Delivery time was very slow.
Mrs J.
Answer from Petit-Fernand
Dear Joanna, so sorry you weren't happy with your products! Indeed the calibration of your screen can change the colours. Please get back to us at customer service so we can make it up to you, especially about the delivery time which shouldn't be more than 10 worked days! Talk to you soon, Sophie
3
/5
★★★☆☆
Very long delivery times
Ozlem
Translated review
Answer from Petit-Fernand
Hello Ms Ozlem, Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
I found the waiting period very long and the price of the labels quite high.
Client
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Answer from Petit-Fernand
Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
Great difficulty in peeling stickers off to stick them onto the cloths, have not incountered this issue with previous purchases
Bethan D.
Answer from Petit-Fernand
Dear Bethan, sorry about that. But I don't understand as you didn't buy stickers to put on cloth... ? At least not with this order number. If you bought iron-on stickers previously, maybe they got heated lying on a shelver and the glue melted a little and stuck to the plastic sheet. Contact us at customer service if you need. Take care, Sophie
3
/5
★★★☆☆
I ordered the personalized lunch boxes for myself and my son, which really aren't cheap. Unfortunately, after the third wash (hand washing the lid as instructed), the adhesive label with the name and pattern came off. I am disappointed. Update: very great customer service, I received a new lunch box with the sticker firmly stuck on. THANK YOU!
Wrobel I.
Translated review
Answer from Petit-Fernand
Hello Imke, thank you for your review on Trust Pilot. We are very sorry that you are not satisfied with your lunch box and that the sticker is coming off. Can you send me a photo to [email protected] so that I can find a solution for you with the quality department? Thank you in advance and best regards, Eileen
3
/5
★★★☆☆
The messages I send for gifts are never sent with the orders and that's a shame for me.
Alodie Brillier Laverdure
Translated review
Answer from Petit-Fernand
Thank you for your message. Indeed, it's not normal for gift messages not to be sent. I invite you to write to us at [email protected] Good day, Melina.
3
/5
★★★☆☆
For this order (the previous ones didn't have this problem) the labels peeled off very badly.
Elisabeth Baux
Translated review
Answer from Petit-Fernand
Hello Elisabeth, Thank you for your message and your order at C-MonEtiquette! I'm sorry the labels didn't come off properly, that's not normal. Please write to us at [email protected] Good day, Melina.