/10
★★★★★
based on 126691 reviews published
★★★★★
based on 126691 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Hello, to my great regret, the last labels I bought did not wash out. I was very surprised and disappointed, even though I'm used to the product. Sincerely
Naïma Ben Hassen Mohammed
Translated review
Answer from Petit-Fernand
Hello Naima, Thank you for your message and your order at C-MonEtiquette! I invite you to write to us at [email protected] to find a solution. Good day, María.
2
/5
★★☆☆☆
My labels don't stay on clothes after washing or on items after dishwashing !!!! ??????
Audrey Delmez
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Answer from Petit-Fernand
Hello Audrey, Thank you for your message and your order at C-MonEtiquette! I invite you to write to us at [email protected] so that we can find a solution. Good day, María.
3
/5
★★★☆☆
The stickers are quite nice but the transfer was not supplied with me and so I first have to see what might work. That's a big minus point. The transfer cloth. It wasn't included with my delivery and I don't know how I'm going to get the stickers to stick without it.
Cindy S.
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Answer from Petit-Fernand
Hi Cindy, thanks for the review on Trust Pilot. Can you tell me what exactly was not included? Best regards and have a nice day, Eileen
3
/5
★★★☆☆
I ordered labels for my 2 boys. The labels for one of the 2 boys are perfectly made but for the other the label is badly cut (white edge) so I'm a bit disappointed 🙁
Stephanie
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Answer from Petit-Fernand
Hello Stephanie, Thank you for your message and your order at C-MonEtiquette! I invite you to write to us at [email protected], with your order number, so that we can send you new labels. Have a nice day, María.
2
/5
★★☆☆☆
Quite disappointed with this 2nd order. The labels have been placed and after a wash, they are mostly all unstuck. I didn't have this with my previous order.
Amélie Velghe
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Answer from Petit-Fernand
Hello Amélie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, this is not normal. I invite you to write to us at [email protected] with the order number, so that we can find a solution. Have a nice day, María.
3
/5
★★★☆☆
All perfect....the only downside the delivery time takes a long time.
M.pilar
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Answer from Petit-Fernand
Dear Maria Pilar, Did you receive your order? If not, I invite you to contact us at [email protected]. Good day, Maria.
3
/5
★★★☆☆
Delivery time too long...
Mylene
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Answer from Petit-Fernand
Hello Mylene, Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
I shouldn't have bought this size of label, I bought the square ones. And if I had to do it all over again, I'd have taken the iron-on ones, at least they stick directly onto the garment. The design is very nice.
Alexia
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Answer from Petit-Fernand
Hello Alexia, Thank you for your message. Indeed, we have different sizes of labels for different needs. If you need more labels, don't hesitate to contact us. Have a nice day, María.
3
/5
★★★☆☆
I do like them but the colour is slightly different to the website so look a bit cheap, because of this I think they are expensive. Delivery time was very slow.
Mrs J.
Answer from Petit-Fernand
Dear Joanna, so sorry you weren't happy with your products! Indeed the calibration of your screen can change the colours. Please get back to us at customer service so we can make it up to you, especially about the delivery time which shouldn't be more than 10 worked days! Talk to you soon, Sophie
3
/5
★★★☆☆
Very long delivery times
Ozlem
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Answer from Petit-Fernand
Hello Ms Ozlem, Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
I found the waiting period very long and the price of the labels quite high.
Client
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Answer from Petit-Fernand
Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
Great difficulty in peeling stickers off to stick them onto the cloths, have not incountered this issue with previous purchases
Bethan D.
Answer from Petit-Fernand
Dear Bethan, sorry about that. But I don't understand as you didn't buy stickers to put on cloth... ? At least not with this order number. If you bought iron-on stickers previously, maybe they got heated lying on a shelver and the glue melted a little and stuck to the plastic sheet. Contact us at customer service if you need. Take care, Sophie
3
/5
★★★☆☆
I ordered the personalized lunch boxes for myself and my son, which really aren't cheap. Unfortunately, after the third wash (hand washing the lid as instructed), the adhesive label with the name and pattern came off. I am disappointed. Update: very great customer service, I received a new lunch box with the sticker firmly stuck on. THANK YOU!
Wrobel I.
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Answer from Petit-Fernand
Hello Imke, thank you for your review on Trust Pilot. We are very sorry that you are not satisfied with your lunch box and that the sticker is coming off. Can you send me a photo to [email protected] so that I can find a solution for you with the quality department? Thank you in advance and best regards, Eileen
3
/5
★★★☆☆
The messages I send for gifts are never sent with the orders and that's a shame for me.
Alodie Brillier Laverdure
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Answer from Petit-Fernand
Thank you for your message. Indeed, it's not normal for gift messages not to be sent. I invite you to write to us at [email protected] Good day, Melina.
3
/5
★★★☆☆
For this order (the previous ones didn't have this problem) the labels peeled off very badly.
Elisabeth Baux
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Answer from Petit-Fernand
Hello Elisabeth, Thank you for your message and your order at C-MonEtiquette! I'm sorry the labels didn't come off properly, that's not normal. Please write to us at [email protected] Good day, Melina.
3
/5
★★★☆☆
I bought some self-adhesive labels for clothes, the design is well reproduced compared to the model, but some labels come off in the first wash, which is a shame. The strength of the adhesive needs to be reviewed. Thanks
Manue
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Answer from Petit-Fernand
Hello Madam, Thank you for your message. I'm sorry that some of your labels are coming off and I've just checked that you ordered both labels for clothes and labels for objects. Perhaps you stuck the labels for objects on clothes? Please don't hesitate to contact us at [email protected] Good day, Melina.
3
/5
★★★☆☆
Good product. However, delivery was longer than expected. I recommend taking early to place the order. However, I am satisfied with it.
Sara P.
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Answer from Petit-Fernand
Thank you Sara for trusting us 🙂 Sophie
3
/5
★★★☆☆
The order arrived very late! Had to wait 6 weeks for it! The quality is not what I expected! The print is very blurry! Too bad!
Silvia H.
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Answer from Petit-Fernand
Hello Silvia, thank you very much for your review. We are currently working on providing you with an even better service. Can you possibly send me photos to [email protected]? I'll be happy to send you a replacement if that's okay with you. Best regards and have a nice day, Eileen
3
/5
★★★☆☆
Shipped on April 19, my labels arrived on May 9.... I find it very long!!! On the other hand, I'm discovering the self-adhesive clothing labels, and I'll have to see how well they hold up in the long run, but they're a great idea! Bravo also for increasing the number of colors and patterns!
Aurel
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Answer from Petit-Fernand
Hello Aurélie, Thank you for choosing C-MonEtiquette and for your kind comment! Indeed, we try to renew our colors and patterns regularly 🙂 Concerning delivery, we are working to offer you faster shipping. Have a nice day, Melina.
3
/5
★★★☆☆
Great delivery. Great labels on clothes, shoes and slippers, but on some items it doesn't stay, shame to review.
Marie
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Answer from Petit-Fernand
Hello Marie, Thank you for choosing C-MonEtiquette and sharing your opinion! It's not normal for the labels not to hold, so don't hesitate to write to us at [email protected] if you have any complaints. See you soon, Melina.
3
/5
★★★☆☆
The labels hold well at first, but not over time. Children change size quickly so it's okay but can be annoying for older children.
Super Faire-part
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Answer from Petit-Fernand
Hello Vanessa, Thank you for choosing C-MonEtiquette and for giving us your opinion on our brand. Have a nice day, Melina.
3
/5
★★★☆☆
Hello, I took two types of labels, one for objects and the other self-adhesive for clothes. The labels for objects have held extremely well I am delighted but for clothes after 2 washes they have peeled off I find it not great and on top ...
Virginie Rufino
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Answer from Petit-Fernand
Dear Virginie, thank you for your message. This is not normal, so could you please contact us by email with photos of the labels coming off? We'll find out why and fix it. 🙂 Sophie
3
/5
★★★☆☆
I've been buying iron-on labels for a few years now but the quality is average, too bad.
Monsieur Carrot
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Answer from Petit-Fernand
Dear Monsieur Carrot, thank you for your message. This is not normal as iron-on labels are permanent. Could you please contact us by email with photos of the labels coming off? We'll find out why and put things right. See you soon 🙂 Sophie
3
/5
★★★☆☆
The design of the canteen is very nice but the lid breaks very easily.
Ikertxu
Translated review
Answer from Petit-Fernand
Dear Iker, Thank you for choosing Petit-Fernand! Do not hesitate to contact me if you have any problem with one of our products. See you soon, Melina.
3
/5
★★★☆☆
Hello, I was disappointed with the badge labels for suitcases or backpacks. There was nothing to go with it, just the labels to stick on. I was expecting to receive badges that would go on the bag or suitcase.
Djamila
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Answer from Petit-Fernand
Dear Djamila, thank you for your confidence. In fact we only sell labels. Thank you for your message, we'll take it into account for the future. Sincerely, Sophie
3
/5
★★★☆☆
I was happy to order but in fact it's like the others : it doesn't hold up. I'm disappointed with the results.
Marie Gommer
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Answer from Petit-Fernand
Dear Ms Gommer, thank you for your message. We are very sorry. I'll contact you by email to see what happened, as labels normally last a long time. See you soon, Sophie
3
/5
★★★☆☆
Order not received after more than 2 weeks... Easy to contact after-sales service, order had to be redone... too bad it took so long... :/
Staicy.g
Translated review
Answer from Petit-Fernand
Dear Staicy, indeed we are sorry, the post office lost your envelope. I hope you're happy with your products now that you've received them! See you soon, Sophie 🙂
2
/5
★★☆☆☆
To this day I still haven't received anything... even though I've had confirmation of receipt of my order and payment in the meantime my daughter has already left on her school trip... very disappointed! Here we are on the morning of 17/5 and still nothing! This wasn't my first order with you... but it may be my last, given your lack of responsiveness... all my other orders were processed, shipped and received on time in less than a week! Now my daughter has already left and returned from her sea class! Labels that will be useless as we had to find another solution! Have a nice day!
Ml
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Answer from Petit-Fernand
Dear Muriel, we are very sorry. However, we are still within the normal postal delivery times. On the other hand, if you still haven't received anything by 17/05, please contact us at customer service, as we would have exceeded them by then. Yours sincerely, Sophie
2
/5
★★☆☆☆
Labels peel off even with a hot iron
Elodie Tornare
Translated review
Answer from Petit-Fernand
Hello Elodie, I'm very sorry to hear that you're having problems with your labels. This is unusual, as iron-on labels are permanent. So that I can help you, would it be possible for you to email me at [email protected] with photos of the labels coming off or, failing that, photos of where the labels were applied? This would enable me to contact the quality department and provide you with a solution as soon as possible. Looking forward to hearing from you, Sophie 🙂
3
/5
★★★☆☆
I ordered a lunch box for my son, within s few days the lid broke, which I informed to Petit Ferdinand, they mentioned they would send me a replacement ... there weeks later I am still waiting. The products are really nice, I have bought the clothing labels and they are fantastic, unfortunately the issue with lunch box has been really disappointing.
Livia C.
Answer from Petit-Fernand
Dear Livia, thank you for letting us know. I'm really sorry you didn't get your latch yet, I just asked for another one to be sent to you ASAP. Tell me as soon as you get it. Take care, Sophie