/10
★★★★★
based on 125947 reviews published
★★★★★
based on 125947 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Since August 25 I am waiting for the goods on Monday my daughter starts school ! Very disappointed
Elisa
Translated review
Answer from Petit-Fernand
Dear customer, as promised, your order, lost by the post office, was shipped back at our expense on 18/09. We wish you to receive it soon! Kind regards, Sophie
1
/5
★☆☆☆☆
I am still waiting to receive the order
Matteo B.
Translated review
Answer from Petit-Fernand
Dear Matthew, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
I ordered on September 2, 2019, and today 12/09 I still haven't received anything....
Diego C.
Translated review
Answer from Petit-Fernand
Dear Diego, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
I did not receive my order.
Marie De Bury
Translated review
Answer from Petit-Fernand
Hello Marie, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I ordered a gourd and labels. I am very dissatisfied with the gourd, the stopper broke on the first day of use. The site sent me a new one, but this time it's impossible to open. In short, very expensive for what it is, I'm very disappointed!
Oe
Translated review
Answer from Petit-Fernand
Hello, I'm sorry that the 2 caps are broken. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I received the labels with a name that is not my daughter's name. They confirmed that they would send them to me urgently and it has been a week and I have not received anything! I will not order again, a pity....
Yo Misma
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
It has not yet arrived at its destination
Silvia A.
Translated review
Answer from Petit-Fernand
Dear Silvia, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
I am very disappointed. The iron-on labels don't stick to clothes at all. They peel off after a few days.
Prisca
Translated review
Answer from Petit-Fernand
Hello Prisca, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
The goods ordered on August 31, 2019 today September 12, 2019 is not known where it ended up because it has not yet arrived from me I placed my first order and last
Florian
Translated review
Answer from Petit-Fernand
Dear Tabita, We are sorry that you still have not received your order. As stated in our email, please contact us on Monday if you still have nothing in your mailbox. Kind regards, Sophie
1
/5
★☆☆☆☆
I still haven't received my order and no one to contact. We keep seeing emails near the story telling us to be patient ... I placed my order on August 26.
Chehrazade Houari
Translated review
Answer from Petit-Fernand
Hello Chehrazade, I'm sorry you didn't receive your order, we're putting it back in production. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The labels don't fit at all, I'm really disappointed.
Domingos
Translated review
Answer from Petit-Fernand
Hello Marianne, I'm sorry your labels are coming unstuck, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I'm still two weeks waiting for my order !!!!
Julie Jolivel
Translated review
Answer from Petit-Fernand
Hello Julie, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I did not receive the labels after 15 days.
Guest
Translated review
Answer from Petit-Fernand
Hello Patrick, I'm sorry you didn't receive your order. Please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Order not received
Emanuela
Translated review
Answer from Petit-Fernand
Dear Emanuela, we are sorry that you have not received your order yet. please contact us on Monday if you still have nothing in your mailbox. Kind regards, Sophie
1
/5
★☆☆☆☆
I'm unhappy because the garment tags are not machine washable.
Elodie
Translated review
Answer from Petit-Fernand
Hello Elodie, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
It's been 3 weeks since I placed the order and it still hasn't arrived
Guest
Translated review
Answer from Petit-Fernand
Dear Valeria, we are sorry that you have not received your order yet. please contact us on Monday if you still have nothing in your mailbox. Kind regards, Sophie
1
/5
★☆☆☆☆
Lovely name tags but stayed on the garment no more than a week. Not worth the money/time/effort. Will stick to permanent marker
Lisa O.
Answer from Petit-Fernand
Dear Lisa, we're really sorry you had a bad experience with your stickers. It isn't normal though, as iron-on stickers are permanent! So please email us at customer service [email protected]. Have a great day! Sophie
1
/5
★☆☆☆☆
My order has still not arrived. I placed my order 12 days ago. States dispatched within 48hrs which is very misleading!? As it doesnt get delivered for a very long time!! Still waiting...
Tamsyn C.
Answer from Petit-Fernand
Dear Tamsyn, if you still haven't received your order, please contact us at customer service. [email protected] Take care, Sophie 🙂
1
/5
★☆☆☆☆
After almost 3 weeks I still have not received My order!
Maria L.
Translated review
Answer from Petit-Fernand
Dear Maria Luisa, Thank you for your confidence in us. I saw that we replied to you and that the order was put back into manufacture, at our expense, because the mail lost your envelope.. Kind regards, Sophie
1
/5
★☆☆☆☆
Hot melt adhesive stickers peel off. They have a very nice design but they are useless if they peel off even if you follow the instructions well. Some of them fell off before I even washed them! The lunch box disappointed me because the personalized design is a sticker on the lid that deteriorates and can easily peel off. Otherwise it seems to be of good quality but it is very heavy to carry it to school. The canteen seems better but it is heavy to carry in the backpack and the cap does not inspire me too much confidence. It's hard to close it.
Isabel
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your products. I invite you to send us an email to our mail [email protected] to solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Very disappointed with the quality from the 1st machine...
Lisa Minet
Translated review
Answer from Petit-Fernand
Hello Lisa, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I ordered two bottles and the cap on one of them broke on the first use!
Katinka
Translated review
Answer from Petit-Fernand
Hello Madam, I'm sorry that the cork has already broken, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
My last order has still not arrived 48h service deceitful disappointed with my last order. My 4 previous orders arrived on time.
Vanessa Auguste
Translated review
Answer from Petit-Fernand
Hello Vanessa, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Extremely slow turnaround, after-sales service other than automatic messages is all you can get in return. In short, service really isn't top-notch!
David Vandercammen
Translated review
Answer from Petit-Fernand
Hello David, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Order shipped Sept. 2 and after 10 days still not received.
Gaia
Translated review
Answer from Petit-Fernand
Dear Gaia, we are sorry that you have not received your order yet. please contact us on Monday if you still have nothing in your mailbox. Kind regards, Sophie
1
/5
★☆☆☆☆
Very poor. I complied with the instructions but the labels purchased a few days ago are not thermoadhesive. Last year they were definitely better quality. I am sorry
Silvia R.
Translated review
Answer from Petit-Fernand
Dear Silvia, Thank you for your trust. Please contact us at customer service if you have any problems with your labels. Kind regards, Sophie
1
/5
★☆☆☆☆
Too complicated to order and too long to receive.... Very disappointed
Marie Paule Inocencio
Translated review
Answer from Petit-Fernand
Hello Marie-Paule, I'm sorry you didn't receive your order. Please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I placed an order at the end of August and have not yet received anything.
Bengrad
Translated review
Answer from Petit-Fernand
Hello Ilham, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received my order to date!!! Please refund my money!!!!
Angela F.
Translated review
Answer from Petit-Fernand
Hello, thank you for your message. We have contacted you in this regard. Yours sincerely, Marylin
1
/5
★☆☆☆☆
After 15 days of requesting information about the order I had to call and when they gave me the tracking number at Correos (a company with terrible service by the way) I had already returned it.
Lfc
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen