/10
★★★★★
based on 126685 reviews published
★★★★★
based on 126685 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Labels peel off quickly...
Carole Beldent
Translated review
Answer from Petit-Fernand
Hello Carole, Thank you for your message and your order at C-MonEtiquette! I'm sorry that some of your labels have come off in the wash, so please write to us at [email protected]. Have a nice day, Melina.
3
/5
★★★☆☆
The labels are very pretty but come off easily ... either after machine washing or simply after wearing the garment several times
Erika
Translated review
Answer from Petit-Fernand
Dear Erika, Thank you for your message. We are sorry for this inconvenience, which is abnormal for us, since, if applied correctly, thermoadhesive labels are permanent. Please contact us by email, and we ask you the courtesy to tell us in detail how you applied your labels and on what kind of media. The idéale would be to send us photos of the partially detached labels from which the application media are also visible, in order to be able to forward them to the quality department and quickly propose a solution. We look forward to your kind reply to [email protected]. Kind regards, Sophie
3
/5
★★★☆☆
Self-adhesive labels are not very strong
Fuensanta
Translated review
Answer from Petit-Fernand
Dear Fuensanta, Thank you for choosing Petit-Fernand! Self-adhesive garment labels are stuck on the laundry or brand labels of the garment, not directly on the garment like the thermo-adhesive ones. Feel free to contact our customer service at [email protected] if you need assistance. Have a nice day, Melina.
3
/5
★★★☆☆
Rather imposing label
Elgka
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Answer from Petit-Fernand
Hello Katia, Thank you for choosing C-MonEtiquette! Our self-adhesive labels for clothing, made to be applied to brand or clothing labels, are in square format which corresponds to a standard label format, but we are taking into account your suggestion of smaller labels. Have a nice day, Melina.
3
/5
★★★☆☆
It's been several times that I order labels to stick on my children's clothes. This is the 2nd time I've ordered self-adhesive labels for clothes, and they don't stick well in the clothes. I found several at the bottom of my washing machine even though I had followed the instructions.
Nathalie S
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Answer from Petit-Fernand
Hello Nathalie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that some of your labels have come off in the wash, so please write to us at [email protected]. Have a nice day, Melina.
2
/5
★★☆☆☆
All my labels peeled off in the 1st wash?
Audrey Munzer
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Answer from Petit-Fernand
Hello Audrey, Thank you for your message. It's not normal for your labels to have peeled off. Please write to us at [email protected] Good day, Melina.
3
/5
★★★☆☆
They are very nice labels but they often peel off....
Elena Montesinos Marin
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Answer from Petit-Fernand
Dear Elena, Thank you for sharing your opinion! I am sorry to hear that your labels are peeling off, I invite you to contact our customer service if you want to make a claim. Have a nice day, Melina.
3
/5
★★★☆☆
Fast shipping, easy payment, cute motifs. However, the product does not work as described.
Fh
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Answer from Petit-Fernand
Hello, thank you for your review on Trust Pilot. Can you tell me what the problem is with your order? Are the labels not holding properly? Thanks in advance for the feedback and best regards, Eileen
3
/5
★★★☆☆
Fast delivery, very nice and easy to use labels, but disappointed because after washing at 60 degrees, the self-adhesive labels (stuck on as indicated on the garment's brand label) almost all came off. Too bad, really.
Giakoumakis Agathe
Translated review
Answer from Petit-Fernand
Hello Agathe, thank you for ordering from C-MonEtiquette! I'm sorry your labels are coming unstuck, please don't hesitate to write to our customer service department at [email protected]! Have a nice day, Melina.
3
/5
★★★☆☆
Great on labels. Completely unsuitable for sandwich boxes and water bottles, both of which broke after less than 2 months of use.
Sali
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Answer from Petit-Fernand
Hello Salima, Thank you for sharing your opinion! I invite you to write to us at [email protected] so that we can find a solution for the broken products 🙂 See you soon, Melina.
2
/5
★★☆☆☆
I ordered a mug and a set of 10 object labels. As much as I'm satisfied with my mug, which is still very pretty despite a slightly small font. However, the labels started to fade very quickly! After 3 days, the background color was lost. 2 weeks later, the small design I'd chosen was also very damaged. For the price at which the labels are sold, this is really disappointing. Especially as there's a minimum order value, and shipping costs are added to the price. I have no doubt that the c-mon-étiquette team are doing their best, and I thank them. In spite of everything, I'll be taking my labels back from their Toulouse-based competitors in the autumn, who have completely satisfied me over the last few years.
Manon
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Answer from Petit-Fernand
Hello Manon, Thank you for ordering from C-MonEtiquette! I've just checked your order, and you had indeed ordered a mug and labels for the items, I invite you to contact us by email at [email protected] if you wish to make a complaint. Have a nice day, Melina.
3
/5
★★★☆☆
The stickers are nice and small in design and well made, but unfortunately they only last one wash and then I take them out of the machine one by one and I only wash them at 30-40 degrees. Too bad
Christina
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Answer from Petit-Fernand
Hello Christina, thank you for your review on Trust Pilot. Did you also stick the labels on the care label of the garment? You have to wait 24 hours after sticking it on before it can be washed. If you have followed all the instructions and they still don't hold, we will be happy to send you a replacement. Have a nice day and best regards, Eileen
3
/5
★★★☆☆
Superb labels, great choice. but the quality isn't there. 1st wash they come off. i'm disappointed.
Camille
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Answer from Petit-Fernand
Hello Camille, Thank you for sharing your opinion! I'm sorry your labels are coming off, if you'd like to make a complaint you can contact us at [email protected] Have a nice day, Melina.
3
/5
★★★☆☆
Nice labels but not enough choice for gluing. I only received the labels for clothes, so they need to be ironed....
Ludivine De Peretti Della Rocca
Translated review
Answer from Petit-Fernand
Hello Ludivine, Thank you for choosing C-MonEtiquette! I've just checked your order, and you ordered 30 iron-on labels, which is why you received iron-on labels (to be applied with an iron) and not other types of labels...Have a nice day 🙂 Melina.
3
/5
★★★☆☆
I am disappointed because the box contained paws and she the box has therefore colored red ...
Barcelo Marion
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Answer from Petit-Fernand
Hello Marion, thank you for choosing C-MonEtiquette! It's true that lunchboxes, like any plastic bento or tupperware container, can sometimes become stained with foods such as tomato sauce. Don't hesitate to clean your lunchbox with baking soda, which will help keep it clean. Have a nice day, Melina.
3
/5
★★★☆☆
I bought a canteen a few months ago and it was perfect. But I bought another one a few weeks ago as a gift and the edges of the label were showing through.
Tes
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Answer from Petit-Fernand
Dear Teresa, Thank you for choosing Petit-Fernand! Do not hesitate to contact our customer service at [email protected] if you need assistance with our products. See you soon, Melina.
3
/5
★★★☆☆
Very nice product, but quality to be improved: the cap broke on first use when I opened it (I wonder if there wasn't a defect) and after several uses by a rather "rough" 2-year-old the bottom of the bottle is damaged.
Sophie
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Answer from Petit-Fernand
Hello Sophie, Thank you for choosing C-MonEtiquette! If you have any complaints about the cork, please write to our customer service department at [email protected].
3
/5
★★★☆☆
Very happy with my 1st order, but for the 2nd, the thermo-adhesive labels didn't stick well at all, so I had to take them back several times! Otherwise, the writing and motifs are very nice.
Huguet Amandine
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Answer from Petit-Fernand
Hello Amandine, Thank you for sharing your opinion! I'm sorry your labels have come off, if you would like to make a complaint you can contact us at [email protected] Have a nice day, Melina.
3
/5
★★★☆☆
Unfortunately the labels start going off with the dryer?
Habiba
Translated review
Answer from Petit-Fernand
Hello Habiba, Thank you for sharing your opinion! I'm sorry your labels are coming off, if you would like to make a complaint you can contact us at [email protected] Have a nice day, Melina.
3
/5
★★★☆☆
Bottle cracked after a few days of use, but did not fall or break. Rather disappointed for the price.
Goncalves Noemie
Translated review
Answer from Petit-Fernand
Hello Noemie, Thank you for sharing your opinion! As indicated by email, we will send you a new gourd to replace this one 🙂 Hopefully you are at least satisfied with our customer service. Have a nice day, Melina
3
/5
★★★☆☆
Delivery time not respected! should have been delivered in 48h it took 2 days more!
Micallef Patrick
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Answer from Petit-Fernand
Hello Patrick; Thank you for ordering from C-MonEtiquette and for sharing your opinion! As specified on our website, we manufacture in 48 hours, since these are personalized products, which must first be manufactured. Then shipping is by priority mail, so we were on time 🙂 Have a nice day, Melina.
3
/5
★★★☆☆
The labels are practical, but I'm taking off one star because I was disappointed with the instructions for using the iron-on labels. The explanation of use was not clear to me and I found it hard to understand. Otherwise, the article itself is satisfactory.
Glossy Gloss
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette and for sharing your opinion! I'm sorry if our explanations weren't clear, please write to us at [email protected]. See you soon, Melina.
3
/5
★★★☆☆
I was delighted with my previous purchases, but I feel that the self-adhesive labels for clothes don't hold up as well as they used to. They come off on laundry labels when the labels roll off over time... But otherwise a very cute and practical product.
Juliette
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Answer from Petit-Fernand
Hello Juliette, Thank you for ordering from C-MonEtiquette. I'm sorry that your labels are coming unstuck, it's not normal, I invite you to write to us at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
The little boat was included in the design, but the labels we received did not include the image.
Yogurtcu Emine
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Answer from Petit-Fernand
Hello Emine, Thank you for choosing C-MonEtiquette! Some of our illustrations are not available with all backgrounds. Perhaps you didn't notice the error message "illustration not available with this background" when you confirmed your order? Please contact me at [email protected] so that we can find a solution 🙂 Melina
3
/5
★★★☆☆
Colored water bottle cap Unfortunately, the colored cap is very fragile, it broke on the first day 🙁 while the supplied one is definitely more suitable for children
Pat
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Answer from Petit-Fernand
Dear Patrizia, Thank you for your message and your trust in us. We are sorry that your cap is broken, it can happen occasionally that it gets damaged during transportation . We confirm that we will send you back a new cap at our expense. We remain at your disposal for further information. Best regards, Sophie
3
/5
★★★☆☆
Fast delivery, labels conform to specifications, easy to apply, but the labels grease up quickly and peel off the garments.
Famille Mf
Translated review
Answer from Petit-Fernand
Hello Claire, Thank you for ordering from C-MonEtiquette. I'm sorry that your labels are coming unstuck, this is not normal, I invite you to write to us at [email protected] so that we can find a solution. Good day, Melina
2
/5
★★☆☆☆
Labels peel off after 2 washes even though the application procedure was carried out correctly. Disappointed.
Berthout Sabrina
Translated review
Answer from Petit-Fernand
Hello Sabrina, Thank you for sharing your opinion and for ordering from C-MonEtiquette! I'm sorry your labels are coming off, did you apply them to the care/brand labels on the garments? Please do not hesitate to contact us at [email protected] if you have any complaints. See you soon, Melina.
3
/5
★★★☆☆
The stickers I purchased do not stick well to fabrics
Merlo E.
Translated review
Answer from Petit-Fernand
Dear Elizabeth, Thank you for your message. We are sorry for this inconvenience, which is abnormal for us, since, if applied correctly, the labels are permanent. I invite you to contact me at customer service by sending me photos of the partially detached labels from which the application media are also visible, in order to be able to forward them to the quality service and quickly propose a solution. We look forward to your kind reply. Kind regards, Sophie
2
/5
★★☆☆☆
The shoe labels faded after 1 week!
Leonard Emilie
Translated review
Answer from Petit-Fernand
Hello Emilie, Thank you for choosing C-MonEtiquette! For shoe labels, it is necessary to apply the transparent protective adhesives (supplied in your label booklet) which prevent the shoe labels from fading with perspiration and foot rubbing. Don't hesitate to contact us at [email protected] if you have any questions about our labels and their use. Have a nice day, Melina.
3
/5
★★★☆☆
Package received quickly. Very easy to glue but does not wash well.
Christelle
Translated review
Answer from Petit-Fernand
Hello Christelle, Thank you for choosing C-MonEtiquette and sharing your opinion! I'm sorry that your labels are coming unstuck, please write to us at [email protected] if you wish to make a complaint. Have a nice day, Melina.