/10
★★★★★
based on 128933 reviews published
★★★★★
based on 128933 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Not arrived after more than 2 weeks
Enrica Squilloni
Translated review
Answer from Petit-Fernand
Hello Enrica, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I haven't gotten them yet!
Chiara S.
Translated review
Answer from Petit-Fernand
Dear Chiara, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
Ordered 12 days ago and still haven't received anything!
Claire
Translated review
Answer from Petit-Fernand
Hello Claire, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Tres decu Aucune étiquette ne tiennent
Audrey Goffaux
Translated review
Answer from Petit-Fernand
Hello Audrey, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Fatal 15 days later and the order has not yet arrived
Paula Barberá Pons
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Receipt not in conformity with the order and no compensation
Sonia De Almeida
Translated review
Answer from Petit-Fernand
Hi Sonia, I'm sorry you're not satisfied with your order. Please send a complaint to [email protected]. Have a nice day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I never received my order
Féline Boussount
Translated review
Answer from Petit-Fernand
Hello Féline, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
To date after more than 15 days after the on line purchase we still have not received anything about a delivery that was supposed to arrive within 48 hours. We don't even have on Line details on shipping route.
Susanna D.
Translated review
Answer from Petit-Fernand
Dear Susanna, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
I have not received my order yet.
Sonia Miguel Nuez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Very disappointed with the after-sales service and the quality of the products.
Anne-sophie Willaert
Translated review
Answer from Petit-Fernand
Hello Virginie, I'm sorry you're not satisfied with our services, please tell us more at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Item not received and my emails are being ignored.
Sarah M.
Answer from Petit-Fernand
Dear Sarah, thank you for your message. Your order will be reprinted and reshipped very soon, we're waiting for your reply by email. Take care, Sophie
1
/5
★☆☆☆☆
Very disappointed in the product. The design is great and fun but doesn't stay on. I ironed the labels on Sunday and it's now Friday and most of them have all peeled off
Natalie B.
Answer from Petit-Fernand
Dear Natalie, if you still haven't received your order, please contact us at customer service. [email protected] Take care, Sophie 🙂
1
/5
★☆☆☆☆
It's been 3 weeks since I placed the order and it still hasn't arrived. School has already started and I had to buy new labels.
Ainhoa
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Since August 25 I am waiting for the goods on Monday my daughter starts school ! Very disappointed
Elisa
Translated review
Answer from Petit-Fernand
Dear customer, as promised, your order, lost by the post office, was shipped back at our expense on 18/09. We wish you to receive it soon! Kind regards, Sophie
1
/5
★☆☆☆☆
I am still waiting to receive the order
Matteo B.
Translated review
Answer from Petit-Fernand
Dear Matthew, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
I ordered on September 2, 2019, and today 12/09 I still haven't received anything....
Diego C.
Translated review
Answer from Petit-Fernand
Dear Diego, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
I did not receive my order.
Marie De Bury
Translated review
Answer from Petit-Fernand
Hello Marie, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I ordered a gourd and labels. I am very dissatisfied with the gourd, the stopper broke on the first day of use. The site sent me a new one, but this time it's impossible to open. In short, very expensive for what it is, I'm very disappointed!
Oe
Translated review
Answer from Petit-Fernand
Hello, I'm sorry that the 2 caps are broken. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I received the labels with a name that is not my daughter's name. They confirmed that they would send them to me urgently and it has been a week and I have not received anything! I will not order again, a pity....
Yo Misma
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
It has not yet arrived at its destination
Silvia A.
Translated review
Answer from Petit-Fernand
Dear Silvia, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
I am very disappointed. The iron-on labels don't stick to clothes at all. They peel off after a few days.
Prisca
Translated review
Answer from Petit-Fernand
Hello Prisca, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
The goods ordered on August 31, 2019 today September 12, 2019 is not known where it ended up because it has not yet arrived from me I placed my first order and last
Florian
Translated review
Answer from Petit-Fernand
Dear Tabita, We are sorry that you still have not received your order. As stated in our email, please contact us on Monday if you still have nothing in your mailbox. Kind regards, Sophie
1
/5
★☆☆☆☆
I still haven't received my order and no one to contact. We keep seeing emails near the story telling us to be patient ... I placed my order on August 26.
Chehrazade Houari
Translated review
Answer from Petit-Fernand
Hello Chehrazade, I'm sorry you didn't receive your order, we're putting it back in production. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The labels don't fit at all, I'm really disappointed.
Domingos
Translated review
Answer from Petit-Fernand
Hello Marianne, I'm sorry your labels are coming unstuck, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I'm still two weeks waiting for my order !!!!
Julie Jolivel
Translated review
Answer from Petit-Fernand
Hello Julie, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I did not receive the labels after 15 days.
Guest
Translated review
Answer from Petit-Fernand
Hello Patrick, I'm sorry you didn't receive your order. Please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Order not received
Emanuela
Translated review
Answer from Petit-Fernand
Dear Emanuela, we are sorry that you have not received your order yet. please contact us on Monday if you still have nothing in your mailbox. Kind regards, Sophie
1
/5
★☆☆☆☆
I'm unhappy because the garment tags are not machine washable.
Elodie
Translated review
Answer from Petit-Fernand
Hello Elodie, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
It's been 3 weeks since I placed the order and it still hasn't arrived
Guest
Translated review
Answer from Petit-Fernand
Dear Valeria, we are sorry that you have not received your order yet. please contact us on Monday if you still have nothing in your mailbox. Kind regards, Sophie
1
/5
★☆☆☆☆
Lovely name tags but stayed on the garment no more than a week. Not worth the money/time/effort. Will stick to permanent marker
Lisa O.
Answer from Petit-Fernand
Dear Lisa, we're really sorry you had a bad experience with your stickers. It isn't normal though, as iron-on stickers are permanent! So please email us at customer service [email protected]. Have a great day! Sophie