/10
★★★★★
based on 125947 reviews published
★★★★★
based on 125947 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
10 days of order still no labels...
Guest
Translated review
Answer from Petit-Fernand
Hello Céline, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
They peel off on 1st wash
Elsa Riviere
Translated review
Answer from Petit-Fernand
Hi Elsa, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I received object labels, very disappointed I had not seen the difference. I would have liked to be compensated and have clothing labels.
Marine Fava
Translated review
Answer from Petit-Fernand
Hello Marine, Thank you for your message. We offer different types of labels, for clothing or for objects, and the categories are clearly indicated on the site. You have received what you ordered. See you soon, Melina
1
/5
★☆☆☆☆
A disaster I placed the order on 25.8 and as of today 12.09 nothing has arrived, I sent at least 5 emails and they told me to be patient until the 10th, so I did then I contacted them again and I haven't even received a response!!!Refund of my money despite several reminders I haven't seen them yet!!!basically it's a FRAUD.
Roberta M.
Translated review
Answer from Petit-Fernand
Dear Roberta, Thank you for your confidence in us. I saw that we replied to you and that the order was put back into manufacture, at our expense, because the mail lost your envelope.. Kind regards, Sophie
1
/5
★☆☆☆☆
Iron-on labels that don't even last a day! No response from customer service
Amélie Hodoul
Translated review
Answer from Petit-Fernand
Hi Amélie, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Order error Long delay
Chloe
Translated review
Answer from Petit-Fernand
Hi Chloé, I'm sorry you've had a delay in receiving your order, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
I haven't received it yet... I needed it last week, I ordered it in August....
Rosa María Triguero Rivera
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Don't hold... 3 days at school and no more detiquette.
Eric
Translated review
Answer from Petit-Fernand
Hello Eric, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I have not received my order yet. I ordered it on August 27. As of today, September 12, I still have not received it.
Ana Bayon Villalba
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I have not received my order and despite reminders have not received a response.
Alice L.
Translated review
Answer from Petit-Fernand
Dear Alice, thank you for your message. I saw that my colleague replied to you. We are pleased that the post office lost your envelope. We are waiting for your response to our last email in order to proceed with the referral. Sincerely yours. Sophie
1
/5
★☆☆☆☆
Ordered 2 weeks ago and still haven't received it!
Ez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Order filled on 26 /08/19 and as of today 11/09/19 still not delivered..School started negative experience I do not even know if they will refund me
Miriam A.
Translated review
Answer from Petit-Fernand
Dear Miriam, Thank you for your trust in us. Please contact us at customer service. This is not normal, you should have received your envelope by now! See you soon, Sophie
1
/5
★☆☆☆☆
I find it a deception that they say that they are produced in 48 hours and then the fine print says that they take up to 10 days to deliver the product. On the other hand, the labels have come off badly, they peel off the first time they are used. I have carefully followed the instructions, although it is also true that my iron is new and has automatic intelligent temperature control depending on the fabric of each garment. That is to say, I cannot select the temperature to my liking. I think you should take into account that new irons have this limitation.
Guest
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I have not received my order yet. I placed it more than 10 days ago. I have contacted them to let me know the status and I have not received a reply. Since I placed the order on August 28th it has been a long time.....
Sofía Sabido
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I'm still waiting for my order which was placed 20 days ago... despite emailing and complaining to which the response was it was despatched 48 hours after order placed... well guess what I still don't have my order, very very disappointed customer
Juliette
Answer from Petit-Fernand
Dear Juliette, if you still haven't received your order, please contact us at customer service. [email protected] Take care, Sophie 🙂
1
/5
★☆☆☆☆
You have sent me several requests for reviews and advertising but it has been 20 days and the product purchased has not arrived. I have sent two emails and a Facebook message to which I have not received a response!
Guest
Translated review
Answer from Petit-Fernand
Dear Alessandra, thank you for your message. I saw that my colleague replied to you. We are pleased that the post office lost your envelope. We are looking forward to your response to our last email in order to proceed with the referral. A cordial greeting. Sophie
1
/5
★☆☆☆☆
I never received my labels
Loubna Mohamed
Translated review
Answer from Petit-Fernand
Hello Loubna, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
Order never arrived
Laura C.
Translated review
Answer from Petit-Fernand
Dear Laura, Thank you for your message. I went to verify your order and noticed that you forgot to include the house number in the shipping address.... I encourage you to contact us at customer service. Kind regards, Sophie
1
/5
★☆☆☆☆
I used iron-on labels because they seemed more reliable. The result is that after a 40-degree machine wash and a tumble-dry (which is not contraindicated), the ends are starting to peel off. I can't imagine the result at the end of the school year.
Laura Anastasio
Translated review
Answer from Petit-Fernand
Hello Laura, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Order placed on August 26th and today September 11th has NOT arrived. They offer shipping in 48 hours and here I am with no order.
Elvira Diez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
The first time I buy here and I did not receive my order. I bought it on August 27 and today the child started school....
Belen
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Disappointed. I usually order from another site. I had already tried c-monétiquette, all the labels were coming off. I tried again, thinking it must be a bad batch. But no! My washer and dryer are full of labels! It doesn't fit at all.
Client(e)
Translated review
Answer from Petit-Fernand
Hello Béatrice, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
RAS c'est parfait
Guest
Translated review
Answer from Petit-Fernand
Hello Nataliya, Thank you for your kind recommendation. Don't hesitate to change the rating if you are satisfied with our products and services, as you have given us a very negative rating 🙂 See you soon, Melina
1
/5
★☆☆☆☆
I have not received it after 16 days. I don't even have any information and they don't answer my e-mails.
Jurado Beatriz
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
It has been more than two weeks and I have not received my order and I have not even received a reply to the incident I have filed.
Marta
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Order placed since August 27th and I have not received it yet.no explanation or any other option like refunding my money.very unhappy. I will never buy from them again.
C Parra
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
The labels are very pretty and well presented, but once they've been ironed on they come off after one or two uses! Unfortunately, the goal was not achieved! Complete disappointment.
Lamia Rabhi
Translated review
Answer from Petit-Fernand
Hello Lamia, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Iron-on label won't stick First wash in delicate 30 degrees and none of the labels will stick anymore Disappointed to have paid to do it all over again
Guest Sophie
Translated review
Answer from Petit-Fernand
Hi Sophie, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I still haven't received anything
Client
Translated review
Answer from Petit-Fernand
Hello Myriam, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
It does not stick well at all, it costs a lot to stick it, and when you get it, it comes off easily. Money wasted.
Jorge
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Best regards, Maialen