/10
★★★★★
based on 125942 reviews published
★★★★★
based on 125942 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The labels are nice. But delivery supposedly in 48 hours, received a week after the estimated date. Very disappointed
Justine Robin
Translated review
Answer from Petit-Fernand
Hi Justine, I'm sorry you've had a delay in receiving your order, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
I have been waiting for my order for 15 days
Felicidad Parada
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
The colors do not correspond to the display, very bad impression I already contacted them and they told me that sometimes the display does not correspond.
Guest
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I have not received my order since August 29th. While you say in 48 hours. I would like my money back
Betty Bellaiche
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Answer from Petit-Fernand
Hi Betty, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
The order placed has not yet arrived, I have not even been sent a tracking... hopefully it will arrive....
Giuseppina M.
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Answer from Petit-Fernand
Dear Josephine, Thank you for your message. We are still on schedule for delivery. Should you not receive your order by 14/09, please do not hesitate to contact us. In fact, there is no tracking for label envelopes. Kind regards, Sophie
1
/5
★☆☆☆☆
Have not received my order still 2 weeks later will not be ordering again. Will be seeking a refund
Mbils
Answer from Petit-Fernand
Hello, We invite you to contact us per e-mail to: [email protected] for help ! Kindly, Marylin
1
/5
★☆☆☆☆
Package not received 2 weeks after order
Noemie Gak
Translated review
Answer from Petit-Fernand
Hello Noémie, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
Order made on August 26 and not ...it's September 10, it's really not nice...I want to be reimbursed 9euros the amount of my order.
Aurelie Clement
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Answer from Petit-Fernand
Hello Aurélie, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
I placed the order on August 25 to date I have not received anything in my mailbox, and I wanted the labels to mark the books of children who have already started school on the 9th, I'm still waiting, call customer service and they tell me that it will arrive when, when, when school ends?
Maria
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Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I still haven't received anything despite my various e-mails to customer service, I'm still waiting for an order placed on August 28th or 28th!
Frederic D
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Answer from Petit-Fernand
Hello Frédéric, I'm sorry you didn't receive your order. Please make a complaint to [email protected]. Good day, Melina.
1
/5
★☆☆☆☆
I have not received my order
Magalie Boismard
Translated review
Answer from Petit-Fernand
Hello Magalie, I'm sorry you didn't receive your order. We're reshipping it. Good day, Melina
1
/5
★☆☆☆☆
I never received my order and I've been scammed and I don't trust my credit card anymore.
Taneste
Translated review
Answer from Petit-Fernand
Hello Ghizlan, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
Very disappointed no reception for 15 days I contacted your services twice leaving messages and no one denied to contact me back no professionalism !!!!!!!!!!!!!!!
Jihène Atraoui
Translated review
Answer from Petit-Fernand
Hi Jihène, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
We followed the instructions to the letter, but none of the labels we applied held. Some peeled off even before the first wash.
Léo Roche
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Answer from Petit-Fernand
Hello Léo, I'm sorry your labels are coming off, but this is not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I can't criticize the quality... I never received anything! And no news of my claim... so...
Maryline Maillard
Translated review
Answer from Petit-Fernand
Hello Maryline, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
I placed the order on August 23 and it still hasn't arrived.
Margarida Ll
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Labels never arrived even though I ordered them 1 week before the start of the school year. My daughter is entering her first year of kindergarten and still doesn't have any labels so that the teacher knows it's her stuff. They had to describe her things in pen. I'm sickened
Magali Dinh
Translated review
Answer from Petit-Fernand
Hello Magali, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
I ordered my labels on August 29th and to this day (September 9th) I still haven't received anything.... I sent an e-mail a few days ago and was told to wait until September 14...that there might be a delay due to the post office. I'm really annoyed because, like all moms, at the start of the new school year you need lots of labels for markers, pencils, books, etc....
Leslie Bois-guerin
Translated review
Answer from Petit-Fernand
Hi Leslie, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
Order never received!!!
Kahina Benoudiba
Translated review
Answer from Petit-Fernand
Hello Kahina, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
Package never received. No news for the Re shipment. School started a week ago.
Charlotte Paysant
Translated review
Answer from Petit-Fernand
Hello Charlotte, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
Absolutely impractical water bottle. The swivel system for drinking and closing is extremely complex for a two-and-a-half year old. We are very disappointed with this product. What's more, the after-sales service won't listen.
Rem
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Answer from Petit-Fernand
Hello Virginie, I am sorry that you are not satisfied with the cork, please make a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
I placed my order on August 28th. Today is September 9 and I still haven't received it! I'm disappointed and furious
Marine
Translated review
Answer from Petit-Fernand
Hello Marine, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
I'm still waiting for my order
Cd
Translated review
Answer from Petit-Fernand
Hello Charlene, I'm sorry you didn't receive your order, we've put it back into production. Good day, Melina
1
/5
★☆☆☆☆
Received on time, perfect printing, Identical to the model chosen by the customer.
Souaad Righi
Translated review
Answer from Petit-Fernand
Hello Souaad, Thank you for your kind comment, please feel free to change the rating if you are satisfied with our services, as you have put a negative rating. Good day, Melina
1
/5
★☆☆☆☆
Unfortunately to date I still have not received my order placed and paid for on 8/28!!!
Arianna L.
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Answer from Petit-Fernand
Dear Arianna, Thank you for your message. As indicated in our response to your email, we are still on schedule for delivery. Should you not receive your order by 14/09, please do not hesitate to contact us again. Kind regards, Sophie
1
/5
★☆☆☆☆
Missing goods written to customer service never received reply
Valentina
Translated review
Answer from Petit-Fernand
Dear Valentina, Thank you for your message. In fact, I just re-sent you our response. The email address you entered was incorrect and the email has been returned to us. We hope you finally received your labels, which were sent separately to keep you waiting as little as possible. Sincerely yours, Sophie
1
/5
★☆☆☆☆
I purchased a personalized steel water bottle and unfortunately the product I received is far below the quality I expected especially in relation to the price. In addition, it is a children's water bottle but has a fairly complicated locking system that makes it unusable for even three-year-olds and the printing does not have the same effect as it does on photos.
Gpastore
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Answer from Petit-Fernand
Dear Germana, Thank you for your message, and we are sorry that you did not appreciate the water bottle. If you need any assistance, please do not hesitate to contact us. Kind regards, Sophie
1
/5
★☆☆☆☆
Order placed on August 29th and still not received... I don't even know if I'll ever receive it!
Clarisse Nadm
Translated review
Answer from Petit-Fernand
Hi Clarisse, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
A whole page without the man
Julie
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Answer from Petit-Fernand
Hi Julie, I'm sorry you didn't receive your order as you wished. Please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
I placed my order on August 29th and I still haven't received anything... too disappointed with the 48h that you highlight... so I bought labels in a supermarket and I won't have any use for the order I placed.... if I receive them. Cdlt
Maria Colin
Translated review
Answer from Petit-Fernand
Hello María, I'm sorry you didn't receive your order. Please send a complaint to [email protected]. Have a nice day, Melina.