/10
★★★★★
based on 126718 reviews published
★★★★★
based on 126718 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Incomplete reception, we were missing a label plate
Cynthia Lahlouh
Translated review
Answer from Petit-Fernand
Hello Cynthia, I'm sorry you didn't receive your complete order. Please send a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
Not having received my order until now I can not put a favorable comment I contacted customer service by mailils have not deemed necessary to answer me.
Nadjat
Translated review
Answer from Petit-Fernand
Hi Nadjat, I'm sorry you didn't receive your order. We're in the process of resending it to you. Good day, Melina
1
/5
★☆☆☆☆
I have not yet received my order.
Sonia Miñana
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I have not received my order I placed two orders, one of them the letter carrier threw it over the door falling into the garden and it got wet that night with the rain. The other order has not arrived yet, with all the time that has passed I think it must have been lost. It would be nice if the delivery was by hand or as registered letter or pick up at the post office....
María Luisa Caballero Ballesteros
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I have been waiting more than 3 weeks for my delivery.
Britta
Translated review
Answer from Petit-Fernand
Good day ! Thank you for your purchase at esistmeins.de ! We are sorry that the delivery took a bit long. We do our best to deliver to customers as quickly as possible and send the goods out after 48 hours. After that it goes to the post office. Unfortunately, we have no control over this and in the summertime it sometimes takes a little longer, but normally the customer receives their goods a few days later. Thank you for your order and we hope you like the goods. Mfg. Marylin
1
/5
★☆☆☆☆
The labels are nice. But delivery supposedly in 48 hours, received a week after the estimated date. Very disappointed
Justine Robin
Translated review
Answer from Petit-Fernand
Hi Justine, I'm sorry you've had a delay in receiving your order, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
I have been waiting for my order for 15 days
Felicidad Parada
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
The colors do not correspond to the display, very bad impression I already contacted them and they told me that sometimes the display does not correspond.
Guest
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I have not received my order since August 29th. While you say in 48 hours. I would like my money back
Betty Bellaiche
Translated review
Answer from Petit-Fernand
Hi Betty, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
The order placed has not yet arrived, I have not even been sent a tracking... hopefully it will arrive....
Giuseppina M.
Translated review
Answer from Petit-Fernand
Dear Josephine, Thank you for your message. We are still on schedule for delivery. Should you not receive your order by 14/09, please do not hesitate to contact us. In fact, there is no tracking for label envelopes. Kind regards, Sophie
1
/5
★☆☆☆☆
Have not received my order still 2 weeks later will not be ordering again. Will be seeking a refund
Mbils
Answer from Petit-Fernand
Hello, We invite you to contact us per e-mail to: [email protected] for help ! Kindly, Marylin
1
/5
★☆☆☆☆
Package not received 2 weeks after order
Noemie Gak
Translated review
Answer from Petit-Fernand
Hello Noémie, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
Order made on August 26 and not ...it's September 10, it's really not nice...I want to be reimbursed 9euros the amount of my order.
Aurelie Clement
Translated review
Answer from Petit-Fernand
Hello Aurélie, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
I placed the order on August 25 to date I have not received anything in my mailbox, and I wanted the labels to mark the books of children who have already started school on the 9th, I'm still waiting, call customer service and they tell me that it will arrive when, when, when school ends?
Maria
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I still haven't received anything despite my various e-mails to customer service, I'm still waiting for an order placed on August 28th or 28th!
Frederic D
Translated review
Answer from Petit-Fernand
Hello Frédéric, I'm sorry you didn't receive your order. Please make a complaint to [email protected]. Good day, Melina.
1
/5
★☆☆☆☆
I have not received my order
Magalie Boismard
Translated review
Answer from Petit-Fernand
Hello Magalie, I'm sorry you didn't receive your order. We're reshipping it. Good day, Melina
1
/5
★☆☆☆☆
I never received my order and I've been scammed and I don't trust my credit card anymore.
Taneste
Translated review
Answer from Petit-Fernand
Hello Ghizlan, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
Very disappointed no reception for 15 days I contacted your services twice leaving messages and no one denied to contact me back no professionalism !!!!!!!!!!!!!!!
Jihène Atraoui
Translated review
Answer from Petit-Fernand
Hi Jihène, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
We followed the instructions to the letter, but none of the labels we applied held. Some peeled off even before the first wash.
Léo Roche
Translated review
Answer from Petit-Fernand
Hello Léo, I'm sorry your labels are coming off, but this is not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I can't criticize the quality... I never received anything! And no news of my claim... so...
Maryline Maillard
Translated review
Answer from Petit-Fernand
Hello Maryline, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
I placed the order on August 23 and it still hasn't arrived.
Margarida Ll
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Labels never arrived even though I ordered them 1 week before the start of the school year. My daughter is entering her first year of kindergarten and still doesn't have any labels so that the teacher knows it's her stuff. They had to describe her things in pen. I'm sickened
Magali Dinh
Translated review
Answer from Petit-Fernand
Hello Magali, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
I ordered my labels on August 29th and to this day (September 9th) I still haven't received anything.... I sent an e-mail a few days ago and was told to wait until September 14...that there might be a delay due to the post office. I'm really annoyed because, like all moms, at the start of the new school year you need lots of labels for markers, pencils, books, etc....
Leslie Bois-guerin
Translated review
Answer from Petit-Fernand
Hi Leslie, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
Order never received!!!
Kahina Benoudiba
Translated review
Answer from Petit-Fernand
Hello Kahina, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
Package never received. No news for the Re shipment. School started a week ago.
Charlotte Paysant
Translated review
Answer from Petit-Fernand
Hello Charlotte, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
Absolutely impractical water bottle. The swivel system for drinking and closing is extremely complex for a two-and-a-half year old. We are very disappointed with this product. What's more, the after-sales service won't listen.
Rem
Translated review
Answer from Petit-Fernand
Hello Virginie, I am sorry that you are not satisfied with the cork, please make a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
I placed my order on August 28th. Today is September 9 and I still haven't received it! I'm disappointed and furious
Marine
Translated review
Answer from Petit-Fernand
Hello Marine, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
I'm still waiting for my order
Cd
Translated review
Answer from Petit-Fernand
Hello Charlene, I'm sorry you didn't receive your order, we've put it back into production. Good day, Melina
1
/5
★☆☆☆☆
Received on time, perfect printing, Identical to the model chosen by the customer.
Souaad Righi
Translated review
Answer from Petit-Fernand
Hello Souaad, Thank you for your kind comment, please feel free to change the rating if you are satisfied with our services, as you have put a negative rating. Good day, Melina
1
/5
★☆☆☆☆
Unfortunately to date I still have not received my order placed and paid for on 8/28!!!
Arianna L.
Translated review
Answer from Petit-Fernand
Dear Arianna, Thank you for your message. As indicated in our response to your email, we are still on schedule for delivery. Should you not receive your order by 14/09, please do not hesitate to contact us again. Kind regards, Sophie