/10
★★★★★
based on 125931 reviews published
★★★★★
based on 125931 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Beautiful, well-thought-out product. Well done! One drawback: the 2 clips on the width broke after 2 days! All that's left are the large ones along the length, but they're still holding, despite the same treatment (my daughter is on PAI and uses them every day to go to the canteen) + the personalized film comes off a little (hand-washed dishes).
Christel Petit
Translated review
Answer from Petit-Fernand
Hello Christel, Thank you for your feedback! I'm sorry the clips broke, I'll contact you right away by email 🙂
3
/5
★★★☆☆
TB product concept, but all models tested (except shoes) come unstuck quickly despite proper use. Delivery time too random: sometimes 48 hours (TB!) but sometimes 2 weeks...
Noémie
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Answer from Petit-Fernand
Hello Noémie, Thank you for your review! I'm sorry you're not fully satisfied with our services. Please contact our customer service department at [email protected] if you have any complaints. See you soon, Melina.
3
/5
★★★☆☆
Very pretty label but does not last more than 2 washes, peels off quickly
Chedia Mani
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Answer from Petit-Fernand
Hello Chedia, Thank you for leaving a review! I'm sorry your labels have come unstuck, please contact our customer service department at [email protected]
2
/5
★★☆☆☆
Labels are difficult to remove from paper
Magalie Diallo
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Answer from Petit-Fernand
Hello Magalie, Thank you for your review! If your labels are difficult to remove, don't hesitate to use your fingernails or tweezers 🙂 Have a nice day!
2
/5
★★☆☆☆
Peel off fairly quickly Thermo-tacky
Fanny
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Answer from Petit-Fernand
Hello Fanny, Thank you for your review! I'm sorry that your labels are coming off, please contact our customer service department at [email protected] Good day, Melina
3
/5
★★★☆☆
The labels are beautiful and stick perfectly, but I give it 3 stars because they took a while to arrive.
Almuden Gomez
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Answer from Petit-Fernand
Dear Almuden, Thank you for sharing your opinion! We are always working to improve our delivery service. Have a nice day. Melina
3
/5
★★★☆☆
The label is of good quality but it doesn't hold well and doesn't wash out. I recommend iron-on labels.
Audrey Bonnefoy Epse Chirco
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Answer from Petit-Fernand
Hello Audrey, thank you for leaving a review of our brand! I'm sorry you're not satisfied with our products, so please contact our customer service department at [email protected] so we can find a solution 🙂 See you soon! Melina
3
/5
★★★☆☆
Label ink fades after a few weeks. It's a shame... I don't think I'll be ordering any new labels from this site... It's a shame because the designs are really very pretty.
Audrey
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Answer from Petit-Fernand
Hello Audrey, Thank you for leaving a review! I'm sorry your labels are fading, please contact our customer service at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
Great name, site, design... But disappointed by the self-adhesive clothing labels that don't stay on after going through the washing machine.
Catherine Keignaert
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Answer from Petit-Fernand
Hello Catherine, Thank you for your review! I'm sorry that your labels are coming off, please contact our customer service department at [email protected] Have a nice day, Melina
2
/5
★★☆☆☆
The labels don't stick well or come off like this, but they clog up my washing machine.
Brigitte Fontaine
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Answer from Petit-Fernand
Hello Brigitte, Thank you for your review! I'm sorry that your labels are coming off, please contact our customer service department at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
Sorry to inform you that the self-adhesive labels for children's clothes don't work well. They come off after 3 or 4 machine washes. They only work on 100% cotton garments. I misspoke ... these are iron-on labels, i.e. the ones you stick on your clothes with an iron. They come off after 3 or 4 machine washes. They only hold on to 100% cotton garments.
Giovanna Di Bella
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Answer from Petit-Fernand
Hi Giovanna, Thank you for your review! Have you applied the self-adhesive labels to the care or brand labels on the garments? Indeed, these labels are intended for this purpose, whereas iron-on labels can be applied directly to the fabric, using an iron. Have a nice day, Melina
2
/5
★★☆☆☆
Even though the labels are pretty, they came off after the first wash (self-adhesive labels). Unfortunately, I'm disappointed with my purchase
Elodie Bartolozzi
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Answer from Petit-Fernand
Hello Elodie, Thank you for leaving a review! I'm sorry your labels are coming off, this is not normal, I'll contact you right away by email. Have a nice day, Melina
3
/5
★★★☆☆
Very good order processing, but this time the quality of the labels is not so good, the ink doesn't wash well and they come off quite easily, unlike my previous orders.
Mariane Desert-marchal
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Answer from Petit-Fernand
Hello Mariane, Thank you for leaving a review! I'm sorry your labels are coming off, this is not normal. Please contact our customer service department at [email protected] if you have any complaints about our products.
3
/5
★★★☆☆
The order took a long time to arrive
Esther
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Answer from Petit-Fernand
Dear Esther, Thank you for sharing your opinion! We are always working to improve our offer and our services. Have a nice day. Melina
3
/5
★★★☆☆
They peel off after a few washes....
Hind Houari
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Answer from Petit-Fernand
Hello Hind, Thank you for your review! I'm sorry that your labels are coming unstuck, this is not normal, please do not hesitate to contact our customer service at [email protected] Good day, Melina
3
/5
★★★☆☆
Too bad it's coming unstuck. Yet I did as you say
Eric Gauze
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Answer from Petit-Fernand
Hello Eric, thank you for your review! I'm sorry your labels are coming unstuck, this is not normal. Please contact our customer service department at [email protected] Good day, Melina.
3
/5
★★★☆☆
The gourd is already stamped one month after use.
Emilie
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Answer from Petit-Fernand
Hello Emilie, Thank you for your review! It's not normal that the gourd is already damaged, can you please send us some pictures of the product? To the following address: [email protected] See you soon, Melina
2
/5
★★☆☆☆
The design is nice, but despite your instructions everything comes unstuck... I won't be renewing my order, which is a shame because it's ingenious and saves time.
Marie Pariente
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Answer from Petit-Fernand
Hello Marie, Thank you for your review! I'm sorry that your labels are coming unstuck, this is not normal, please do not hesitate to contact our customer service at [email protected] Good day, Melina
3
/5
★★★☆☆
Product is good but arrived 2 weeks after order. Shipping too slow.
Marta M.
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Answer from Petit-Fernand
kind Marta, thank you for your trust. Indeed it can happen, especially in Italy, that the post office is a bit slow.... But they are isolated cases fortunately! See you soon on petit-fernand.co.uk. Sophie 🙂
3
/5
★★★☆☆
Great product, but a bit expensive.
Federica B.
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Answer from Petit-Fernand
Dear Federica, Thank you for your trust in us! If the unit is too expensive you can "prefer our savings packages at very affordable prices. Here is the link https://www.petit-fernand.it/etichette-personalizzare-contrassegnare-vestiti-offerta 🙂 Kind regards, Sophie
3
/5
★★★☆☆
I purchased both stickers and a thermal water bottle. It was a lot of fun to customize it with my son; the site offers endless variations. The heat stickers have held up for the most part, but some on have come off, despite the fact that I applied the same technique to apply them. The water bottle is the sore point. Great product, but I couldn't explain why he was proposing to buy additional caps, since the water bottle, considering shipping, was almost 30. I understood it when, after only two days, the cap( made of very poor plastic), broke. I bought two more (12!!!) with the same result. I recommend the labels, but the water bottles are to be avoided.
Seraphi
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Answer from Petit-Fernand
Dear Serafina, I am sorry you had all these problems with your cap. If the cap breaks quickly we usually send one back right away at our expense. I must say, though, that 3 broken caps is just not normal! Please contact us to see why, and of course we will offer you a new one. See you soon, Sophie 🙂
2
/5
★★☆☆☆
It was not the first time I placed an order, so I expected the same waiting time the last time, on the third day I received my labels, but this last time it has taken 5 days!!!! (I placed the order on a Sunday and they arrived on Friday) And I am outraged because I left them a message on the answering machine to which they did not answer me. And I asked for the labels because I needed it by the fourth day at the latest, not the fifth day. On the official website it says it will be at home in 48 hours.
Catalina Ordóñez López
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Answer from Petit-Fernand
Dear Catalina, Thank you for sharing your opinion! You ordered on a Sunday night, we manufacture the labels in 48 hours, and then it takes a few more days for the delivery from France. I hope you like our products.
3
/5
★★★☆☆
The labels for personalizing things are very nice and practical, those, on the other hand, for personalizing fabrics (which are attached with an iron) do not yield well after a few washes.
Cristina P.
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Answer from Petit-Fernand
Dear Cristina, Thank you for your trust in us. We are sorry that you have encountered problems with your thermoadhesive labels. Please contact us at customer service so we can help you. [email protected]. See you soon! Sophie
3
/5
★★★☆☆
They are fine. The thermo-adhesive labels lose color after washing, but the adhesive labels are as good as the first day.
Arantxa
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Answer from Petit-Fernand
Dear Arantxa, Thank you for sharing your opinion! I am sorry that your labels lose color, I invite you to contact me at [email protected] if you want to make a claim. Have a nice day, Melina
2
/5
★★☆☆☆
Poor quality product. Very disappointed. The labels come off on all fabrics, even though the instructions for applying them were followed to the letter. I've given up trying to apply them.
Olivia
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Answer from Petit-Fernand
Hello Olivia, Thank you for your message and your order at C-MonEtiquette! I'm sorry your labels are coming off, I'll contact you right away by e-mail, as this is not normal. Melina
3
/5
★★★☆☆
Hello Half satisfied the stickers are more resistant than the thermocolkants. Some faded in the wash and others peeled off after 3 washes. Too bad
Emilie
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Answer from Petit-Fernand
Hello Emilie, Thank you for your review! I'm sorry to hear that you are not entirely satisfied with our labels. Please do not hesitate to contact our customer service department at [email protected] if you have any complaints 🙂 Good day, Melina
3
/5
★★★☆☆
The labels are very nice but they do not last very long. I have tried thermo adhesive and self-adhesive labels and they peel off and break very easily. I bought them for my son's kindergarten clothes and many of them were already peeled off after the first wash.
Yadira
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Answer from Petit-Fernand
Dear Yadira, Thank you for sharing your opinion! I am sorry to hear that your labels have peeled off, it is not normal and I invite you to contact our customer service if you have a complaint at [email protected].
3
/5
★★★☆☆
Stickers not strong like made by my name tag , a bit disappointed as made big order, the ones in the shoe are moving , and the ones on uniform coming off after wash, gd for plastic bottle calculator or pencil though
Evelina S.
Answer from Petit-Fernand
Dear Evelina, thank you for shopping with us. I checked your order and it is totally normal that the stickers didn't last on anything else than pencils and calculator as it appears you ordered only stick-on item labels, no stick-on shoe labels or stick-on clothing labels. Hope you'll get to experience the other stickers as they are very good when applied as per instructions. Take care 🙂 Sophie
2
/5
★★☆☆☆
The labels are not the usual quality they come off and the material is shinier
Clara
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Answer from Petit-Fernand
Dear Clara, Thank you for your notice. Can you please contact me at customer service? I only see one order under your name and would like to know if there have been any changes on our end between two of your orders or if it is due to the application. See you soon! Sophie
2
/5
★★☆☆☆
Labels attached as described in the instructions. However, they all came off again after the first wash.
Peggy S.
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Answer from Petit-Fernand
Hello Peggy, thank you for your opinion. With the adhesive labels for clothing, it is important to attach them to the care or brand label so that they do not come off during washing. Our labels can withstand both tumble drying and washing at up to 60°C. Also avoid rough surfaces. I hope I have been able to help you and wish you a good rest of the week. Best regards, Eileen