/10
★★★★★
based on 126685 reviews published
★★★★★
based on 126685 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
They peel off after a few washes....
Hind Houari
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Answer from Petit-Fernand
Hello Hind, Thank you for your review! I'm sorry that your labels are coming unstuck, this is not normal, please do not hesitate to contact our customer service at [email protected] Good day, Melina
3
/5
★★★☆☆
Too bad it's coming unstuck. Yet I did as you say
Eric Gauze
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Answer from Petit-Fernand
Hello Eric, thank you for your review! I'm sorry your labels are coming unstuck, this is not normal. Please contact our customer service department at [email protected] Good day, Melina.
3
/5
★★★☆☆
The gourd is already stamped one month after use.
Emilie
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Answer from Petit-Fernand
Hello Emilie, Thank you for your review! It's not normal that the gourd is already damaged, can you please send us some pictures of the product? To the following address: [email protected] See you soon, Melina
2
/5
★★☆☆☆
The design is nice, but despite your instructions everything comes unstuck... I won't be renewing my order, which is a shame because it's ingenious and saves time.
Marie Pariente
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Answer from Petit-Fernand
Hello Marie, Thank you for your review! I'm sorry that your labels are coming unstuck, this is not normal, please do not hesitate to contact our customer service at [email protected] Good day, Melina
3
/5
★★★☆☆
Product is good but arrived 2 weeks after order. Shipping too slow.
Marta M.
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Answer from Petit-Fernand
kind Marta, thank you for your trust. Indeed it can happen, especially in Italy, that the post office is a bit slow.... But they are isolated cases fortunately! See you soon on petit-fernand.co.uk. Sophie 🙂
3
/5
★★★☆☆
Great product, but a bit expensive.
Federica B.
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Answer from Petit-Fernand
Dear Federica, Thank you for your trust in us! If the unit is too expensive you can "prefer our savings packages at very affordable prices. Here is the link https://www.petit-fernand.it/etichette-personalizzare-contrassegnare-vestiti-offerta 🙂 Kind regards, Sophie
3
/5
★★★☆☆
I purchased both stickers and a thermal water bottle. It was a lot of fun to customize it with my son; the site offers endless variations. The heat stickers have held up for the most part, but some on have come off, despite the fact that I applied the same technique to apply them. The water bottle is the sore point. Great product, but I couldn't explain why he was proposing to buy additional caps, since the water bottle, considering shipping, was almost 30. I understood it when, after only two days, the cap( made of very poor plastic), broke. I bought two more (12!!!) with the same result. I recommend the labels, but the water bottles are to be avoided.
Seraphi
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Answer from Petit-Fernand
Dear Serafina, I am sorry you had all these problems with your cap. If the cap breaks quickly we usually send one back right away at our expense. I must say, though, that 3 broken caps is just not normal! Please contact us to see why, and of course we will offer you a new one. See you soon, Sophie 🙂
2
/5
★★☆☆☆
It was not the first time I placed an order, so I expected the same waiting time the last time, on the third day I received my labels, but this last time it has taken 5 days!!!! (I placed the order on a Sunday and they arrived on Friday) And I am outraged because I left them a message on the answering machine to which they did not answer me. And I asked for the labels because I needed it by the fourth day at the latest, not the fifth day. On the official website it says it will be at home in 48 hours.
Catalina Ordóñez López
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Answer from Petit-Fernand
Dear Catalina, Thank you for sharing your opinion! You ordered on a Sunday night, we manufacture the labels in 48 hours, and then it takes a few more days for the delivery from France. I hope you like our products.
3
/5
★★★☆☆
The labels for personalizing things are very nice and practical, those, on the other hand, for personalizing fabrics (which are attached with an iron) do not yield well after a few washes.
Cristina P.
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Answer from Petit-Fernand
Dear Cristina, Thank you for your trust in us. We are sorry that you have encountered problems with your thermoadhesive labels. Please contact us at customer service so we can help you. [email protected]. See you soon! Sophie
3
/5
★★★☆☆
They are fine. The thermo-adhesive labels lose color after washing, but the adhesive labels are as good as the first day.
Arantxa
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Answer from Petit-Fernand
Dear Arantxa, Thank you for sharing your opinion! I am sorry that your labels lose color, I invite you to contact me at [email protected] if you want to make a claim. Have a nice day, Melina
2
/5
★★☆☆☆
Poor quality product. Very disappointed. The labels come off on all fabrics, even though the instructions for applying them were followed to the letter. I've given up trying to apply them.
Olivia
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Answer from Petit-Fernand
Hello Olivia, Thank you for your message and your order at C-MonEtiquette! I'm sorry your labels are coming off, I'll contact you right away by e-mail, as this is not normal. Melina
3
/5
★★★☆☆
Hello Half satisfied the stickers are more resistant than the thermocolkants. Some faded in the wash and others peeled off after 3 washes. Too bad
Emilie
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Answer from Petit-Fernand
Hello Emilie, Thank you for your review! I'm sorry to hear that you are not entirely satisfied with our labels. Please do not hesitate to contact our customer service department at [email protected] if you have any complaints 🙂 Good day, Melina
3
/5
★★★☆☆
The labels are very nice but they do not last very long. I have tried thermo adhesive and self-adhesive labels and they peel off and break very easily. I bought them for my son's kindergarten clothes and many of them were already peeled off after the first wash.
Yadira
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Answer from Petit-Fernand
Dear Yadira, Thank you for sharing your opinion! I am sorry to hear that your labels have peeled off, it is not normal and I invite you to contact our customer service if you have a complaint at [email protected].
3
/5
★★★☆☆
Stickers not strong like made by my name tag , a bit disappointed as made big order, the ones in the shoe are moving , and the ones on uniform coming off after wash, gd for plastic bottle calculator or pencil though
Evelina S.
Answer from Petit-Fernand
Dear Evelina, thank you for shopping with us. I checked your order and it is totally normal that the stickers didn't last on anything else than pencils and calculator as it appears you ordered only stick-on item labels, no stick-on shoe labels or stick-on clothing labels. Hope you'll get to experience the other stickers as they are very good when applied as per instructions. Take care 🙂 Sophie
2
/5
★★☆☆☆
The labels are not the usual quality they come off and the material is shinier
Clara
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Answer from Petit-Fernand
Dear Clara, Thank you for your notice. Can you please contact me at customer service? I only see one order under your name and would like to know if there have been any changes on our end between two of your orders or if it is due to the application. See you soon! Sophie
2
/5
★★☆☆☆
Labels attached as described in the instructions. However, they all came off again after the first wash.
Peggy S.
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Answer from Petit-Fernand
Hello Peggy, thank you for your opinion. With the adhesive labels for clothing, it is important to attach them to the care or brand label so that they do not come off during washing. Our labels can withstand both tumble drying and washing at up to 60°C. Also avoid rough surfaces. I hope I have been able to help you and wish you a good rest of the week. Best regards, Eileen
2
/5
★★☆☆☆
He is going to the second wash
Gustavo B.
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Answer from Petit-Fernand
Gen,tile Guistavo, we are sorry that you are having problems with your thermoadhesive labels. They are permanent labels thus applied according to the instructions so there is an explanation. Or you have received a defective batch. In all cases please contact us as soon as possible at customer service at [email protected] . Kind regards, Sophie 🙂
3
/5
★★★☆☆
On this occasion I have only given 3 stars due to an order mix up where I was sent somebody else's labels. I didn't like this as worried me somebody else had my child's name. I had to call twice to get this rectified & was offered no compensation/ discount for the mix up. However previous experiences have been very good.
Nina
Answer from Petit-Fernand
Dear Nina, indeed really sorry about the mix up. We are more than willing to give a discount voucher if you please. Sorry for not offering it sooner! You can contact me again. Talk to you soon, Sophie
2
/5
★★☆☆☆
Even after More than 2 days with the name sticker on most of them came off in the wash even one came of her gym shoes so will be going back to the plan iron on ones
Kerry P.
Answer from Petit-Fernand
Dear Kerry, thank you for shopping with us. I'm really sorry you had a bad experience with the stick-on clothing labels. They usually come off when applied on fabric, because they last at least 1 or 2 years when applied on the instruction labels of the garment. I would be happy to help you with that matter if you would want to contact customer service, and make it up to you il you received a faulty batch, which could happen. Talk to ou soon! Sophie
2
/5
★★☆☆☆
Very disappointed with my purchase. The labels are nice, but once they're stuck on with an iron, as soon as the clothes go into the washing machine, they're all gone. I don't even want to try anything else, so too bad.
Ludivine Robin
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Answer from Petit-Fernand
Hello Ludivine, thank you for your review! I'm sorry that your labels are coming unstuck, please contact our customer service department at [email protected] so that we can provide you with a solution 🙂
3
/5
★★★☆☆
I found the stickers very difficult to remove from the backing... other than that, they are perfect and well worth the money.
Tracey G.
Answer from Petit-Fernand
Hello Tracey, thank you for your nice comment! Indeed sometimes the iron-ons are easier to remove with a pair of tweezers 😉 Thank you for your trust and hope to see you soon on http://www.petit-fernand.co.uk 🙂 Sophie
2
/5
★★☆☆☆
The stickers for clothing labels do not stick well at all- came off even without washing.
Sara
Answer from Petit-Fernand
Dear Sara, thank you for letting a review. Indeed you have had an issue with your labels. As I recall we found out that some of the clothes labels were you glued the stickers were made of fabric and it was the reason (it is indeed written in the instructions that they do not stick well on fabric), and that despite that we refunded you entirely, even the stickers you were happy with. Hope you liked at least customer service! 😉 Take care, Sophie
3
/5
★★★☆☆
THE PATTERNS ON THE BOTTLES ARE VERY WELL TRANSFERRED, GIVING A GOOD RENDER. On the other hand, in terms of quality/price, I'm disappointed. I bought two bottles and two months later I had to buy two caps with shipping costs of course! Then one of the caps failed again. Finally, the safety opening is a good idea, but difficult to grasp for small hands. The diameter of the gourd is quite large, so it would have been preferable if it had been thinner, given that it's a product intended for children. To sum up with the shipping costs, I find the price a little high and I wouldn't repeat this purchase for myself or as a gift for this product, which I thought was very attractive.
Lou
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Answer from Petit-Fernand
Hello Laure, thank you for leaving a review! I'm really sorry that you weren't completely satisfied with our products. I'll get back to you right away by email. Concerning corks, shipping is free if an order contains only corks. See you soon!
3
/5
★★★☆☆
The label holds up well, although after several washes the premonition fades a little, but for the price you shouldn't ask too much.
Elise Coulouarn
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Answer from Petit-Fernand
Hello Elise, thank you for leaving a review! I'm sorry your labels have faded, please contact our customer service department at [email protected] for any complaints if you wish 🙂
3
/5
★★★☆☆
EASY TO ORDER. ARRIVED QUITE FAST. WELL PRESENTED. VERY NICE. GOOD QUALITY. THE ONLY THING IS THAT THEY DO NOT PROVIDE TRACKING CODE FROM THE BEGINNING.
Patricia Barbeito Castro
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Answer from Petit-Fernand
Dear Patricia, Thank you for sharing your opinion! You are right, we are working to improve the shipping process 🙂
2
/5
★★☆☆☆
The labels did not attach as instructed and after seeking help I was advised the iron was not hot enough even though I had followed instructions originally given. I redid all the labels reluctantly and even now they peel off and have ripped. I will not be using these products again or recommend them.
Rebecca
Answer from Petit-Fernand
Dear Rebecca, I'm sorry to read about your bad experience with us! I will definitely get back to you now to sort the matter. Talk to you soon 🙂 Sophie
3
/5
★★★☆☆
I received my order 15 days later, after complaining 2 times. Even so, they delivered the order twice, without any cost for the second one.
Cm
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Answer from Petit-Fernand
Dear Cristina, Thank you for sharing your opinion! Indeed yes, there was a problem with the Post Office service and your order was delayed, but luckily in the end you have received it 2 times 🙂 Have a nice day, Melina
3
/5
★★★☆☆
Despite having followed the instructions for sticking the labels on my baby's clothes, they don't stick. The service is top notch, fast, and the labels are beautiful, but the bulk of what is asked for is not good for me 🙁 Too bad...
Estelle
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Answer from Petit-Fernand
Hello Estelle, Thank you for your review! It's not normal that your labels don't hold, I'll contact you right away by email 🙂 Good day, Melina
2
/5
★★☆☆☆
Shipping was perfect and they are very nice, but they fall off after a few washes.
Cristina Cortés
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Answer from Petit-Fernand
Dear Cristina, Thank you for sharing your opinion! I am sorry that you are not satisfied with our products, I will contact you by email to understand what happened. See you soon, Melina
2
/5
★★☆☆☆
Labels peel off easily a few days after application
Elena Vaca
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Answer from Petit-Fernand
Dear Elena, thank you for sharing your opinion with Petit-Fernand! It is not normal for the labels to peel off, I will contact you by email to understand what could have happened. See you soon! Melina