Reviews Petit-Fernand

The labels were supposed to be free thanks to a CAT code, but it never worked... I ordered anyway, since I had my son choose the patterns. Otherwise, no problem with the labels

I only received one out of two orders even though I was debited.

I bought 2 water bottles with 3 caps type 2014-2023, these caps are impossible to close, it's a horror! You have to put all your strength into it, even an adult can't do it, imagine a child. So unusable! What a waste...

I must have received it... The parcel is still on standby for delivery... God knows where 🙁

Previously satisfied, then an order where all the labels came off in the machine. Very disappointed with the after-sales service, the error is human, but it can be repaired. No reaction because after 3 months (so don't anticipate your orders too much).

I loved these sticker labels but found that a number of the labels are just falling off in wash and so wondered if was fault. Contacted customer service who were uninterested but said would give 20% discount code to buy more. When questioned defect was quoted terms and conditions (French despite buying from UK website). Changed that should be referring to English laws but just ignored and refused to engage, then send satisfaction survey! Would not buy again. If they has simply replaced the faulty stickers my experience would have been very different, but Chiara just is not interested in customer services and unwilling to even apply by the correct laws! *edit following response* The response speaks for itself. 20% discount on more isn't the best solution for the customer who bought a bumper pack that comes away in wash.

Unfortunately, the riders did not arrive this time

Order did not arrive ....

The colors are not relevant the orange turned out salmon pink.

Disappointing wash removal

After 10 days I still have no delivery and no message to keep me informed of the delivery date. I'll have to come up with a plan B for labelling.

Order not received

I never received my products.

Your customer service always gives error and says to try again later already for 20 days . I can put the order number 3001268793 not all my data here they all read trustpilot had asked me for it and I gave it. Let's get it over with here I throw the flasks is from me confirm bad Francesca

I ordered express delivery because I needed the labels very quickly. The order took a long time to be delivered. The express delivery charges were reimbursed but the labels were useless as my son had already left on his school trip when we received them. If I had known that express delivery was not possible, it would have had to be specified in the order and I would not have ordered.

Good evening I keep telling you that your customer service is not working. You have my email because you sent me the unusable water bottles, you called me and said you would send them to me. I can only contact you by review . Francesca

Not what I expected, they look like plastic paper labels. It is not for store clothes. They took a long time to deliver to Spain

I insist on saying bad impossible to contact them again from May 28 to today June 7 I still have not received the missing straws Francesca

Labels are delivered after the children have left on their trip. The time announced on the site is 2 to 4 days. delivered after 10 days . Interchanged with the company and pretended not to understand... even though a 15% discount had been granted.

I have ordered several times and it has always arrived correctly, this time the order has not arrived, they have sent it to me again and it has not arrived either, they have told me they will refund my money, I thought they were going to be interested because the package would arrive, I do not understand why they do not send a package with tracking.

I've ordered a few times from here and it has been brilliant. This time, my order didn't arrive. That was ok, these things can happen. Emailed- no response. Emailed again - no response. Found they were on Instagram, messaged them - no response. About a week later I got a response on Instagram. They told me I had to email. I'd already done that. Told them I will be going through PayPal to get a refund because their customer service was so bad. They told me I couldn't receive a refund without giving them my order number. I reclaimed my money through PayPal with no problem. A few days later I received an email back, apologising for what had happened and they would send a replacement for free. I am still waiting to see if this arrives. It has been 6 days and they do say up to 10 days. A real shame as in the past, I have recommended this company. Unfortunately, I will be looking for a new website to purchase the same item in the future. It's been 4 weeks now from my first initial purchase. From looking at the reviews on here, It seems it is happening alot.

I never received the parcel and C-MonEtiquette did nothing to make things happen.

I have not yet received my order. It has not been delivered

Very disappointed with the quality. I ordered the iron-on labels and after the first wash they all came off, even though I followed the instructions for applying them. I had already ordered some a few years ago and the quality was much better!

Order not received

Product. Non-compatible self-adhesive label is nothing more or less than paper that sticks like a stamp.

Very disappointed with the result, I absolutely did not expect self-adhesive plastic labels!

Delivery by chronopost more than a week !

After repeating my order for the second time, I still have not received it.

I placed an order that although my account was charged I never received it. When I go to my profile to check its status it no longer exists and can no longer be searched by order number. Total scam.

Unfortunately, you've changed the quality of your water bottles. By sticking labels on them that peel off easily

After 1 month of waiting, my order has still not arrived.

I never received my order and theres no tracking to be able to follow up.

Arrived package with two water bottles without straws, impossible to contact them

I have not received my parcel

I still haven't received my order. It has been more than 10 days.

Ordered more than 10 days ago and still haven't received it.

I haven't received anything yet. It's been more than 2 weeks since I ordered them.

Disgraceful! I ordered 24h delivery with a delivery of 10 I received my order 1 week later!!! I had to buy something else in a hurry to identify the clothes of my children who were going to summer camp. I do not recommend this site

Gourd sabotaged after two weeks of purchase, despite all the precautions taken for use and very disappointing cleaning.