/10
★★★★★
based on 128890 reviews published
★★★★★
based on 128890 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I'm still waiting for my order so I can only be dissatisfied? It's back to school so I have no use for your labels. I left an email but no reply.
Angelique
Translated review
Answer from Petit-Fernand
Hello Angélique I'm sorry you didn't receive your order, please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Item still not received over 4 weeks later and terrible communication from company. My son starts school in 2 days without his clothes labelled - very frustrating. I would suggest using a different company.
Sharon
Answer from Petit-Fernand
Dear Sharon, Thank you for shopping with us. We are sorry to hear that the delivery was very long and that you are not happy with our customer service. We hope you received the goods by now. If not, please feel free to contact us again by e-mail to: [email protected] ! We apologize for the delay, but we are in the high season and it can sometimes take a little bit longer. We thank you for your understanding. Kindly, Mayrlin
1
/5
★☆☆☆☆
I tried the stickers a while back and they were ok for a bit, but eventually fell off in the washing machine. This September I tried the iron on ones and a few actually melted! Won't be using again!
Llywela F.
Answer from Petit-Fernand
Dear Llywela, Thank you very much for shopping with petit-fernand.co.uk ! We are sorry to hear that you had problems with the stickers. This should not happen and we ask you to contact our customer service for help by e-mail to: [email protected] ! Kindly, Marylin
1
/5
★☆☆☆☆
The little princess on the label comes out completely flattened. The result is really not pretty!
Auréla Chevron
Translated review
Answer from Petit-Fernand
Hello Auréla, Thank you for ordering from C-MonEtiquette! I'm sorry you received incorrectly printed labels, so we're going to resend you this order. We apologize for the inconvenience. Have a nice day, Melina
1
/5
★☆☆☆☆
Iron-on labels don't stick to almost any fabric... They don't work on T-shirts, jeans, sweaters etc... The only label I managed to stick was on a "pilou-pilou" blanket. For your information, I use a LAURASTAR central unit in LIN/200°c mode, and I follow the instructions to the letter. Very disappointed
Isabelle M
Translated review
Answer from Petit-Fernand
Hello Isabelle, Thank you for sharing your opinion! We're really sorry that your labels are coming off, it's not normal. I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Still haven't received my orders I'm too disappointed:((( I'll never order from your site again.
Client #mefi
Translated review
Answer from Petit-Fernand
Hello Alexandra, Thank you for ordering from C-MonEtiquette! I'm sorry you didn't receive your order, please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I still haven't received my labels even though I ordered them 15 days ago!
Audrey Barthe
Translated review
Answer from Petit-Fernand
Hello Audrey, Thank you for ordering from C-MonEtiquette! I'm sorry you didn't receive your order, please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
Very useful product and really well made. Super fast shipping
Caulerpa
Translated review
Answer from Petit-Fernand
Dear Caulerpa, Thank you very much for your positive feedback! Therefore, we do not understand the reason for this negative evaluation! Kind regards, Elena
1
/5
★☆☆☆☆
The unicorn was missing from all the labels I ordered for my daughter?
Laura
Translated review
Answer from Petit-Fernand
Hello Laura, Thank you for sharing your opinion. We're sorry to hear that you received the labels without the unicorns, and we'll get them back to you as soon as possible. We apologize for the inconvenience. See you soon, Melina
1
/5
★☆☆☆☆
This is not what I ordered.
Eva Cresci
Translated review
Answer from Petit-Fernand
Hello Eva, Thank you for sharing your opinion. We're sorry if you received a wrong order, if this is the case I invite you to send us a picture of the labels you had at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
They did not arrive on time, I could not get them on time.
Sol
Translated review
Answer from Petit-Fernand
Dear Soledad, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I placed an order for labels on August 24 for my children's first day of school. It's now September 03 and I still haven't received anything, even though it's supposed to be delivered within 48 hours. I contacted customer service yesterday and got an answering machine. I left a message explaining my problem and they still haven't called me back. Suffice to say, I'm not at all satisfied.
Fadhila
Translated review
Answer from Petit-Fernand
Hello Fadhila, Thank you for sharing your opinion! I'm sorry you didn't receive the order, please write to us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
Sandra :I never received my labels! I sent an email and got no reply either !!!!
Sandra
Translated review
Answer from Petit-Fernand
Hello Sandra, Thank you for sharing your opinion! I'm sorry you didn't receive the order, please write to us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
Order not received.
Guest
Translated review
Answer from Petit-Fernand
Hello Amlan, Thank you for sharing your opinion! I'm sorry you didn't receive the order, please write to us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
The order never arrived
Jorge Sainz De Baranda
Translated review
Answer from Petit-Fernand
Dear Jorge, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Order not received I received no email no reminder despite my reminders very very disappointed I'm still waiting ... Back to school with no label.
Katia B
Translated review
Answer from Petit-Fernand
Hello Katia, We're sorry for the inconvenience and we'll get back to you straight away by email. We apologize for the inconvenience. Have a nice day, Melina
1
/5
★☆☆☆☆
Labels not visible... very disappointed....
Julie Jamois Laborde
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for ordering from C-MonEtiquette. When you choose labels, the color and text are indicated on the customizer and this gives you an indication of how the labels will be printed.
1
/5
★☆☆☆☆
I received the wrong labels I tried to contact them by e-mail by phone no response to date and it's been a week!
Clotilde Alwan
Translated review
Answer from Petit-Fernand
Hello Clotilde, Thank you for sharing your opinion. We're sorry to hear it, we replied to you by email and moreover this order was remanufactured and reshipped on 03/09. Good day, Melina
1
/5
★☆☆☆☆
Order placed on August 21st and not yet received
Jihene Latrach
Translated review
Answer from Petit-Fernand
Hello Jihene, Thank you for sharing your opinion! I'm sorry you didn't receive your order, and we've put it back into production so you'll receive it as soon as possible. See you soon, Melina
1
/5
★☆☆☆☆
1 etoile car je n'est toujours pas reçu ma commande sa va faire bientôt 2 semaine et toujours rien je trouve sa inadmissible donc fait le nécessaire ou rembourser moi sa serait la moindre des choses. SINCERELY
Najla Raoui
Translated review
Answer from Petit-Fernand
Hello Najla, Thank you for sharing your opinion! I'm sorry you didn't receive your order, so please write to us at [email protected] so we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Order still not received.
Guest
Translated review
Answer from Petit-Fernand
Hello Céline, Thank you for sharing your opinion! I'm sorry you didn't receive your order, so please write to us at [email protected] so we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
The label was very pretty and sent quickly, but I was very disappointed with how it held up. Label stuck on a garment, 1 week later I washed the garment in a small 20 minute program and surprise, no label left ????
Guest
Translated review
Answer from Petit-Fernand
Hello Sabine, Thank you for choosing C-MonEtiquette! I'm sorry that some labels are coming off, but this is not normal. Please write to us at [email protected] See you soon, Melina.
1
/5
★☆☆☆☆
Order not received after 9 days from dispatch, i.e. from 23 August 2019 to 02 September 2019.... Still waiting for a reply.
Gilles Tielie
Translated review
Answer from Petit-Fernand
Hello, Thank you for sharing your opinion! I'm sorry you didn't receive your order, please contact us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
The order has still not arrived after more than 15 days of waiting.
Sandra García Mosqueda
Translated review
Answer from Petit-Fernand
Dear Sandra, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I did not receive my labels I am very very disappointed
Caroline Pierre
Translated review
Answer from Petit-Fernand
Hello Caroline, Thank you for sharing your opinion! I'm sorry you didn't receive the labels, we had them resent to you Good day, Melina
1
/5
★☆☆☆☆
Order did not arrive for back-to-school. Despite having ordered 2 weeks before. Still not arrived.
Carolina
Translated review
Answer from Petit-Fernand
Hello Carolina, Thank you for sharing your opinion! I'm sorry you didn't receive the order, please write to us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
I have not received my order. I'm missing a pattern. I sent an e-mail to have the initial pattern sent to me and I still haven't received a reply.
Juliette Vb
Translated review
Answer from Petit-Fernand
Hi Juliette, I'm sorry, I'll reply to your email right away. We apologize for the inconvenience. Good day, Melina
1
/5
★☆☆☆☆
Good evening I can't rate the product..I didn't receive my order until today .I ordered on 16 /08 it was charged I cancelled my order. !!!! I don't need it anymore. I want a refund.
Mina
Translated review
Answer from Petit-Fernand
Hello Yamina, As you previously asked our colleague, your order was refunded on 30/08. Good day,Melina
1
/5
★☆☆☆☆
I placed an order on August 23 and received nothing. I tried to call 3 times and left a message once to explain my problem but I didn't get any answer.
Sibylle Riviere
Translated review
Answer from Petit-Fernand
Hello Sybille, Thank you for choosing C-MonEtiquette! I'm sorry you had a problem with our labels, please write to us at [email protected] and tell us more. Good day, Melina
1
/5
★☆☆☆☆
Very bad, I still have not received my order, I have only had a reply from an automatic email, which we receive in this kind of circumstance, it is not for me to find out but for you, I paid for a non-existent service, I am waiting to receive my order and what's more you are making false advertising ??????
Didamimi
Translated review
Answer from Petit-Fernand
Hi Amelie, I'm sorry you didn't receive the order. I have just replied to your email. See you soon, Melina