/10
★★★★★
based on 128890 reviews published
★★★★★
based on 128890 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I placed an order on August 23rd and to date I have received nothing !!!!@
Assia Godin
Translated review
Answer from Petit-Fernand
Hello Assia, As indicated by my colleague, we have resent your order. Good day, Melina
1
/5
★☆☆☆☆
I have not received my entire order. I hope to receive the missing part soon but it's already been a week...
Morgane Alenbergh
Translated review
Answer from Petit-Fernand
Hello Morgane, Thank you for your message. We are sorry, and as indicated by our services, we have returned the gourd, which was shipped on 03/09. We apologize for the inconvenience. Good day, Melina
1
/5
★☆☆☆☆
I never received my order!
Ann-catrin Hagberg
Translated review
Answer from Petit-Fernand
Hi Ann-Catrin, Thank you for sharing your opinion! I'm sorry you didn't receive your order. I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I place order Thursday still waiting they seem to not get back to my emails or message not happy at least get back to my message
Hasina A.
Answer from Petit-Fernand
Dear Hasina, Thank you very much for shopping with petit-fernand.co.uk ! Hopefully you got your order by now. We appologize for the delay answering your e-mail, but we are in the high season and have a lot of requires. It sometimes can take a little bit longer. We thank you for you understanding. Kindly, Marylin
1
/5
★☆☆☆☆
I did not receive anything
Stefania S.
Translated review
Answer from Petit-Fernand
Dear Stefania, Thank you for your message. Your order is still on schedule to be delivered, if by early next week you have not received it, please feel free to contact us at [email protected] to find a solution. Kind regards, Elena
1
/5
★☆☆☆☆
I ordered and never received my order
Anne-sophie Deroubaix
Translated review
Answer from Petit-Fernand
Hello Anne-Sophie, Thank you for sharing your opinion! I'm sorry you didn't receive your order, please contact us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
I have not received my order and I can not get in touch, the phone is always busy and on the page I enter my order number with my email and it always gives me an error but the money has been charged.
Ana Bellver
Translated review
Answer from Petit-Fernand
Dear Ana, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Not yet received !!!! shipped on 15/08.... .
Imane
Translated review
Answer from Petit-Fernand
Hello Madam, Thank you for your message. We have remanufactured and reshipped this order, so you should receive it shortly. Good day, Melina
1
/5
★☆☆☆☆
I haven't received the stickers yet, they are about to start school and I haven't been able to cover the books yet because they haven't arrived and it said 48 hours.
Sandra Espinosa
Translated review
Answer from Petit-Fernand
Dear Sandra, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I ordered the stickers on August 13, 2019 and paid for them, but I still haven't received them.
Ivana Jelic Primorac
Translated review
Answer from Petit-Fernand
Hello Ivana, Thank you for sharing your opinion! I'm sorry you didn't receive your order. I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
None of the labels put on my son's things have held up in the wash! what a disappointment! all the things have to be labeled for the start of kindergarten I'm going to have to recommend (elsewhere?!) to label everything... a real hassle just before the start of the new school year!
Sophie Po
Translated review
Answer from Petit-Fernand
Hi Sophie Thank you for ordering from C-MonEtiquette and for sharing your opinion. I'm sorry that the labels are coming off, in fact the self-adhesive labels for clothes are to be stuck on the care or brand labels, and not directly on the fabric, as indicated on our user guide. Have a nice day, Melina
1
/5
★☆☆☆☆
Ordered on August 20, I still haven't received the labels as of September 2:(
Helene B
Translated review
Answer from Petit-Fernand
Hello Helene, Thank you for sharing your opinion! I'm sorry you didn't receive your order. I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Order placed on August 15th It is now September 2nd and nothing has been received.
Jessyca Meneceur
Translated review
Answer from Petit-Fernand
Hello Jessyca, Thank you for sharing your opinion! I'm sorry you didn't receive your order. I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I don't know, they haven't arrived yet
Bibiana F.
Translated review
Answer from Petit-Fernand
Dear customer, thank you for your message. Your order is still on schedule to be delivered, if by early next week you have not received it, please do not hesitate to contact us at [email protected] to find a solution. Kind regards, Elena
1
/5
★☆☆☆☆
Never received the labels and no refund
Shirley Galissaire
Translated review
Answer from Petit-Fernand
Hello Shirley, Thank you for your message. We contacted you on 28/08 to inform you that the Post Office had returned your order to us with the mention "defect of addressing" on the envelope. We are therefore awaiting your reply by email so that we can return the order to you at the correct address. See you soon, Melina
1
/5
★☆☆☆☆
Delivery time too long
Angelique Flament
Translated review
Answer from Petit-Fernand
Hello Angélique, Thank you for sharing your opinion. We try to be as quick as possible, but sometimes the post takes a little longer. Good day, Melina
1
/5
★☆☆☆☆
Order not received. I still have not received my order.
Guest
Translated review
Answer from Petit-Fernand
Hello Lea, Thank you for sharing your opinion. I'm sorry you didn't receive your order, we will resend you all the labels. Have a nice day, Melina
1
/5
★☆☆☆☆
I ordered 20 days ago and I have not received anything, I don't know if it is a scam!
Maria Isabel Miras Mateo
Translated review
Answer from Petit-Fernand
Dear Maria Isabel, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
The labels are poorly pre-cut. You have to cut everything out with scissors.
Fanny Verite
Translated review
Answer from Petit-Fernand
Hello Fanny, I'm really sorry to hear that some of your labels are not die-cut properly. Please make a complaint to [email protected]. Good day, Melina.
1
/5
★☆☆☆☆
It has been 3 weeks since I placed my order and it has not arrived and I have no news about where it is and if I will ever receive it. The service is lousy. They charge you right away but then they don't care if you receive it or not.
Noelia
Translated review
Answer from Petit-Fernand
Dear Noelia, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I am very disappointed. My first order went well. But disappointed with the second order. I'm waiting for the end of my order.
Schutz
Translated review
Answer from Petit-Fernand
Hello Angelique, Thank you for sharing your opinion. I'm sorry you didn't receive your order in full, we will resend you all the labels. Good day, Melina
1
/5
★☆☆☆☆
Labels ordered on 14.08 19. As of today 01.09.19 nothing has arrived yet ??
Giovanna
Translated review
Answer from Petit-Fernand
Dear Giovanna, Thank you for your message. Your order indeed appears to be delayed, and this, however, is due to the postal system, which we rely on by sending the labels through priority mail in order to ensure free shipping. I therefore invite you to write to our customer service [email protected] to find a solution together. Kind regards, Elena
1
/5
★☆☆☆☆
I placed an order on 10.08.19 and still haven't received any labels after 3 weeks. E-mails are not answered, customer service cannot be reached by phone. Never order again!
Sabine S.
Translated review
Answer from Petit-Fernand
Hello, we are sorry that you are dissatisfied with our customer service. During the high season it sometimes takes a little longer. We ask for your patience and will process your mail as soon as possible. Yours sincerely
1
/5
★☆☆☆☆
My order is dated 22/08/19. I still haven't received anything. Customer service tells me I should receive my order by 05/09/19 but I think that's a long time! Especially since this is an error on your part regarding the postponement of the wrong delivery address. See on the order form which is not the same as the one I entered on the site. But this would have been corrected. But I haven't received anything and I'm still waiting.
Marie
Translated review
Answer from Petit-Fernand
Hello Marie, Thank you for choosing C-MonEtiquette! We're really sorry that the order was delayed. If you still haven't received it, please write to us at [email protected]. See you soon, Melina.
1
/5
★☆☆☆☆
Following my order placed on August 22 I still have not received the labels I called he told me they would send them back to me and still nothing.
Angelique Bonfanti
Translated review
Answer from Petit-Fernand
Hello Angélique, Thank you for sharing your opinion. Indeed, as you did not receive your order the first time, we put it back into production following your call, and it was indeed reshipped. We apologize for the inconvenience. Good day, Melina
1
/5
★☆☆☆☆
Labels did not arrive on time !!! Ordered 10 days ago !!! For a priority letter it's a bit light !
Aleksandra Ristic
Translated review
Answer from Petit-Fernand
Hello Aleksandra, Thank you for choosing C-MonEtiquette! We're really sorry that the order was delayed, if you still haven't received it, I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
They make misleading communication. It seems that in 48 hours you will have the labels (I didn't need them so urgently) and today, two weeks later, I still don't have them... they deliver the package to the post office in France in 48 hours and from there...
Alba Romero
Translated review
Answer from Petit-Fernand
Dear Alba, Thank you for your message. I am sorry that you have not yet received your order. Indeed, the manufacturing is in 48 hours and the shipping time takes 2-10 working days. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Pretty, practical labels, really great, especially when you have several children !!!!
Nafimode
Translated review
Answer from Petit-Fernand
Hello Séverine, Thank you very much for your kind recommendation! On the other hand, it seems to me that you chose the lowest rating by mistake, so don't hesitate to change it for a more positive rating if you were satisfied with our services 🙂 Good day, Melina
1
/5
★☆☆☆☆
Order placed on August 12, early September and still nothing received!
Tatiana
Translated review
Answer from Petit-Fernand
Hello Tatiana, Thank you for sharing your opinion. I'm sorry you didn't receive your order, please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Label sticks with difficulty despite following the instructions and re-sticks with the first wash. I don't recommend it at all
Maxime Hilaire
Translated review
Answer from Petit-Fernand
Hello Maxime, Thank you for your message. I'm sorry your labels are coming off, I've replied to your email about this. See you soon, Melina