/10
★★★★★
based on 126695 reviews published
★★★★★
based on 126695 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
As of today I have not yet received the order.
Irene Españon
Translated review
Answer from Petit-Fernand
Dear Irene, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I haven't received my order in 21 days...and I'm being given the runaround.
María Jose Martinez Maestre
Translated review
Answer from Petit-Fernand
Dear María José, I am sorry that you did not receive your labels in time. I confirm that according to your request, the corresponding refund of the value of your order has been made. Best regards, Maria.
1
/5
★☆☆☆☆
Following an order error, I wanted to cancel directly. I contacted the service, and they answered the first time the next day to ask for the order number. I answered immediately. They replied the next day to tell me that the order had left this morning. If the problem had been dealt with at once, I could have placed another order. I then went through ludilabel!
M. Cqlt
Translated review
Answer from Petit-Fernand
Hello Manon, I'm sorry you're not satisfied with our services. Please contact us at [email protected] if you need any further information. Good day, Melina
1
/5
★☆☆☆☆
Very bad service I paid immediately and still have not received my order. I wish to be refunded in the immediate
Antonella R.
Translated review
Answer from Petit-Fernand
Dear Antonella, Thank you for your message. Your order indeed appears to be delayed, and this, however, is due to the postal system, which we rely on by sending the labels through priority mail in order to ensure free shipping. I therefore invite you to write to our customer service [email protected] to find a solution together. Kind regards, Elena
1
/5
★☆☆☆☆
Great first experience! Delivery in 48 hours as promised! And now, my order dated August 21st still hasn't arrived !!!! Disappointing... my daughter is impatiently waiting for her labels to finalize her school supplies, which won't be ready for back-to-school !!!!
Guest
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I can't evaluate a delivery when I have NOT received my order yet, and look at today's date? I have called, I have checked with the post office and there is no sticker order for me? I have contacted you, and I still have not received my order since August 16, thank you very much.
Mayra Alejandra Velasquez
Translated review
Answer from Petit-Fernand
Dear Mayra, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I never received my order and I can't get anyone to contact me. I have lost my money. Would not recommend. Very disappointed
Peggy Thorez
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Answer from Petit-Fernand
Hello Peggy, Thank you for your message. I'm sorry you didn't receive your order. Please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I have not received half of my order, they have written me that they would send it to me but it has not yet left the warehouse and in the end I will not be able to use it because it will not arrive in time for back to school.
Sandra García Manzanero
Translated review
Answer from Petit-Fernand
Dear Sandra, I am sorry to hear that you did not receive your order in full. I confirm that the missing labels have already left our office and will arrive in the next 1-8 business days. I hope you receive them soon. Best regards, Maria.
1
/5
★☆☆☆☆
Product not received I need to find another.
Boularaf Marylene
Translated review
Answer from Petit-Fernand
Hello Marylène, Thank you for your message. I'm sorry you didn't receive your order. I have replied by email. See you soon, Melina
1
/5
★☆☆☆☆
I ordered the labels on August 17 and still haven't received them, and I need them for my son's daycare which starts already on September 3, so I'm very upset that I trusted they would arrive on time.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Still haven't received my order! More than a month has passed, still nothing!!! The site claims fast delivery
Wanissa Laib
Translated review
Answer from Petit-Fernand
Hi Wanissa, Thank you for your message, I'm sorry you didn't receive your order. I replied by email 🙂 See you soon, Melina
1
/5
★☆☆☆☆
To date they are not making delivery to me for The order placed on August 18
Silvana I.
Translated review
Answer from Petit-Fernand
Dear Silvana, Thank you for your confidence in us. It is really anomalous that you have not yet received your package, and at this point I can confirm that it is a misunderstanding at the postal level, as all our label orders are shipped by priority mail, so they are the responsible entity for any problems at the shipping level. Therefore, I invite you to contact us at our customer service department at [email protected] , so that we can find a solution together. Kind regards, Elena
1
/5
★☆☆☆☆
Still no delivery after 15 days of waiting. School starts on the 30th and still no parcel. The after-sales service by e-mail is effective in keeping us waiting, but it doesn't help matters.
Lionel Aubert
Translated review
Answer from Petit-Fernand
Hello Lionel, Thank you for your message. We have resent your order, which was reshipped on 30/08. Good day, Melina
1
/5
★☆☆☆☆
I have not received my order for 10 days and Nadir does not call me or inform me.
Sara Ciudad Vazquez
Translated review
Answer from Petit-Fernand
Dear Sara, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Package still not received after 10 days of ordering
Charlene
Translated review
Answer from Petit-Fernand
Hello Charlene, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
The last order has not arrived at my destination.
Nuria
Translated review
Answer from Petit-Fernand
Dear Nuria, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Disappointed my order did not arrive impossible to reach your services Nobody recontacts me in spite of e-mail and calls I do not know what to think
Delphine Levier
Translated review
Answer from Petit-Fernand
Hello Delphine, Thank you for your message. I'm sorry you didn't receive your order. Please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
At the moment my bad experience, since I placed the order on August 13 and I still have not received anything at all, I hope they will arrive.
Maria Dolores Ageitos Gonzalez
Translated review
Answer from Petit-Fernand
Dear Mª Dolores, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I ordered from Esistmeins about two months ago. Unfortunately, my internet connection was interrupted during payment with Klarna and I immediately contacted customer service. I received bank transfer details to which I then transferred the money, but unfortunately the merchant didn't receive enough money due to the foreign bank transfer (which nobody told me beforehand). So I informed them that we would cancel the order and I would get my money back and then order again. Two months later, despite constant requests, I still haven't received my money back and I am being asked to prove my payment, even though it was confirmed to me some time ago. I have also already sent a bank statement. As this is fraud, I would like to warn other people about this company!
Kuntz
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Answer from Petit-Fernand
Hello, we regret this incident. Unfortunately, there are sometimes problems with the computer systems. However, this remains an exceptional case and we have contacted you by e-mail to resolve the matter. Mfg, Marylin
1
/5
★☆☆☆☆
I have not received my order of August 18, which was supposedly dispatched on August 19. I have contacted customer service twice by e-mail. I was told to wait until September 3 before contacting them again to find a solution. This is unacceptable, my daughter is coming home on September 3. What do I do? I do not recommend this site. To be avoided!
Farah
Translated review
Answer from Petit-Fernand
Hello Farah, Thank you for your message, I'm sorry you're not satisfied with our services. I invite you to write to us at [email protected] if you have not yet received your order 🙂 See you soon, Melina
1
/5
★☆☆☆☆
Label not received
Aurelie Weiss
Translated review
Answer from Petit-Fernand
Hello Aurélie, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
My order arrived late, and I'm missing a label. I also didn't like the fact that I couldn't modify a recently placed order and I couldn't cancel it to place a new one. The labels that I received are fine and the truth is that they are of good quality.
Keltoum Hami
Translated review
Answer from Petit-Fernand
Dear Keltoum, Thank you for your message. I am sorry to hear about your experience with your order. I have verified that you have already contacted us via Facebook and your problem has been solved. Have a nice day. Best regards, Maria.
1
/5
★☆☆☆☆
The label is always perfect. But I ordered for the 1st time a water bottle > Bad quality of the stopper of the water bottle which broke with the 2nd use. Considering the price... Plus forgot to deliver the 2nd stopper which was ordered and paid for.
Nad_bxl
Translated review
Answer from Petit-Fernand
Hi Nadia, I'm sorry you're not satisfied with our service, I've sent you another cork! Good day, Melina
1
/5
★☆☆☆☆
After 20 days I still don't receive the goods! Very bad!
Martina
Translated review
Answer from Petit-Fernand
Dear Martina, Thank you for your confidence in us. It is indeed anomalous that you have not yet received your package, and at this point I can confirm that this is a postal level misunderstanding, as all our label orders are shipped by priority mail, so they are the responsible entity for any problems at the shipping level. I therefore invite you to contact us at our customer service department at [email protected] , so that we can find a solution together. Sincerely
1
/5
★☆☆☆☆
Some of the labels are top-notch, while others in the same booklet are not properly die-cut. In short, an unreliable product.
Stéphanie Brouard
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for your message. I'm sorry, we've put your labels back into production so that they can be reshipped to you. Good day, Melina
1
/5
★☆☆☆☆
My labels arrived uncut
Didi
Translated review
Answer from Petit-Fernand
Hello Madam, I'm sorry, this is not normal. Please write to us at [email protected] so that we can send you new ones. Good day, Melina
1
/5
★☆☆☆☆
Incomplete order 2 times in a row ... I'm really disappointed and I will not use this site again!
Albane Perreau
Translated review
Answer from Petit-Fernand
Hello Albane, Thank you for sharing your opinion. I'm sorry, we had the labels sent back to you. We apologize for the inconvenience. Good day, Melina
1
/5
★☆☆☆☆
The labels are difficult to remove. I would like to have some news. Thank you
Aude De Cartier
Translated review
Answer from Petit-Fernand
Hello Aude, Thank you for sharing your opinion! I'm sorry that the labels were precut incorrectly, we will resend you some as indicated by email. Have a nice day, Melina
1
/5
★☆☆☆☆
Order placed on the 11th and still nothing received....
Stephanie Marquet
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for your message. I'm sorry you didn't receive your order. We have put it back into production so that it can be reshipped to you as soon as possible. See you soon, Melina
1
/5
★☆☆☆☆
Bad. Order not arrived with no way to track it and no way to get an explanation.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, we are truly sorry for the mishap you encountered. However, in your case, it was an error on the part of the letter carrier, who did not report the non-receipt, preventing you from retrieving the package before it was returned to the sender. I remind you that all orders containing items are traceable. However, we have remanufactured your order at our expense, and it will be shipped back as soon as possible. Sincerely yours, Elena