/10
★★★★★
based on 126027 reviews published
★★★★★
based on 126027 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Unfortunately, I have to give a negative review. The water bottle itself is very nice and well made but using it is really difficult. My daughter, who is almost 5 years old, cannot even open the outer cap, let alone turn the safety valve. You have to exert a lot of force and it is already difficult for an adult. I had already written an email explaining the problem and asking if I could change the product, perhaps to the can, which is perhaps easier to open; but the response was that for safety and to avoid drips, the opening has to be that way. Too bad there is neither a photo nor a video on the website, however, where you can see the type of opening; they should say explicitly that the use is not suitable for children! It is really a pity, I spent money unnecessarily.
Patrizia V.
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Answer from Petit-Fernand
Dear Patrizia, Thank you for your comment. We actually sent you an email on 22/10/2020 explaining that although the unscrewing closure valve is necessary to make the closure airtight and prevent leakage, this system is meant to be suitable for use in children as well, so we were kindly asking you to send us a picture or a small video showing the problem, since the cap you received might be defective. Unfortunately, we never got your feedback and the issue was not addressed. I just resent her email in case it was lost but I don't think so since she mentions them in her comment. I am waiting for your kind feedback via email so that I can verify and propose an appropriate solution. Cordially Caterina
5
/5
★★★★★
Everything is great, very sweet, my grandchildren were very happy
Invité
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5
/5
★★★★★
Quality items. Gourd, lunchbox very practical. Top-notch personalized labels. As usual, I recommend ?
Eugénie
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5
/5
★★★★★
I am a repeat customer. Once more, I received an excellent product and the delivery was really fast.
Invité
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5
/5
★★★★★
Great labels and arrived quickly.
Milli
5
/5
★★★★★
Always get my order in time. Amazing
Faiza S.
1
/5
★☆☆☆☆
Order placed at the end of August, received on October 30th! I had to make several complaints, even "get angry", for them to deign to reply to my numerous emails... And not even a small commercial gesture! It's a real shame, because the labels are so pretty, but I'm sure that for my son's next school year, I'll go to another site.
Stéphanie Camus
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Answer from Petit-Fernand
Hello, Thank you for your order! We're sorry that there were problems with delivery. We receive a lot of mail during the season and sometimes response times can be long. Nevertheless, customer service is very important to us and we're sorry you had a bad experience. We invite you to contact us again on 09 72 50 06 58 so that we can discuss the matter and find a solution, as this is not normal. Please accept our apologies for the inconvenience. Sincerely, Marylin
5
/5
★★★★★
Great service n nice stickers
Invité
5
/5
★★★★★
I love these id tags. So easy to apply and stay on for a long time even with washing
Kourtney
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5
/5
★★★★★
I love the service, I love the products. Les yeux fermés!
Sandra
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2
/5
★★☆☆☆
They often come off after a few washes. I expected something else
Serena
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Answer from Petit-Fernand
Dear Serena, Thank you for your comment. We are sorry to hear that your labels are peeling off, this is not normal. Perhaps it is a defective batch or an application problem. I would ask you to send me photos of the labels coming off or the spot where you had attached them to check with our quality service. The address to send them to is [email protected] . Thank you very much Catherine
5
/5
★★★★★
As usual, very satisfied with my order.
Amandine
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5
/5
★★★★★
I am very happy with the signs, will order again when they run out.
Sabrina
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5
/5
★★★★★
Super happy with the result! Thank you ?? and happy godson, so great!
Mickaël Guilloux
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5
/5
★★★★★
Serious and putualissimi4
Rosa B.
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5
/5
★★★★★
Taken 2 custom water bottles are beautiful and very well made ????????
Elena B.
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5
/5
★★★★★
I have been ordering the various labels for my daughters clothes and aprons for a few years now. last year I also got a water bottle, which ,I must say , is outstanding and my daughter loves it. This year I ordered a new cap for the water bottle, as well as beautiful labels for items. I had a problem with the new cap, as it was defective; immediately after writing to support, they immediately sent me a new cap. I highly recommend purchasing from Petit-fernand. Kind and fast shipping
Ylenia
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5
/5
★★★★★
I am very satisfied with the labels made for my grandson. I ordered both clothes ones and adhesive ones, I am very satisfied. Including one package did not arrive and was sent to me again at no cost. They both arrived and look beautiful. Thank you.
Marinella C.
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5
/5
★★★★★
Impeccable, as usual!!! I'm on my 4th or 5th order.
Fabienne S.
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5
/5
★★★★★
Perfect ????
Angéla
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3
/5
★★★☆☆
Super nice motifs, fast delivery! However, the self-adhesive ones come off after a few washes, some of the iron-on labels pull together despite the specified temperature. Last order unfortunately the stickers came off very badly. A great pity .
Invité
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you have a problem with your labels and invite you to contact our customer service at: [email protected] so that we can help you. Yours sincerely, Marylin
5
/5
★★★★★
Simple processing, fast service and great value for money! I am very satisfied.
Invité
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5
/5
★★★★★
Just as I imagined them
Invité
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5
/5
★★★★★
Everything perfect. This is the fourth order I have placed!
Guest
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5
/5
★★★★★
Beautiful and most importantly fast shipping time...thank you very much I will purchase more gladly
Martina
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5
/5
★★★★★
I always order here. I think the stickers are great and the price is great. The only thing this time is that the individual stickers are difficult to remove. They are not punched through. But despite everything, everything is great.
Karoline D.
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5
/5
★★★★★
Easy-to-use product and very fast delivery
Invité
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3
/5
★★★☆☆
The labels are pretty good, but we took the lunch box and were rather disappointed. Indeed, the little closing cuffs are fragile, and without cuffs, there's no seal. As a result, the box is unusable after 2 months.
Emma Cugerone
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Answer from Petit-Fernand
Hello, thank you for your order. We are delighted that you like our labels, but disappointed that you encountered a problem with the lunchbox. We invite you to contact our customer service to help you by email at: [email protected]
5
/5
★★★★★
Great! Thanks 🙂
Emilie
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3
/5
★★★☆☆
The stickers look good, but the punching to remove them is unfortunately poor and very difficult. Too bad this was my second and certainly last attempt with this company. -Question: If I write to your customer service - will the label suddenly come off better? Well. Not really helpful. But very customer-oriented. ????
Andre G.
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that there seems to have been a problem with your labels. This is not normal and we invite you to contact our customer service so that we can help you. Mfg, Marylin