/10
★★★★★
based on 125936 reviews published
★★★★★
based on 125936 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I'm not unhappy with the labels but with the customer service I sent a message to add the name because it was not taken into account I never got an answer.... So these labels won't be of any use to me....
Alexie
Translated review
Answer from Petit-Fernand
Hello Alexie, Thank you for your message. We didn't receive your message, I'm sorry, please email us directly at [email protected] Good day, Melina
1
/5
★☆☆☆☆
My order has still not arrived after 3 weeks
Katja F.
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Answer from Petit-Fernand
Hello Mrs. Fain, thank you for your purchase at esistmeins.de ! We regret that you have not yet received your goods and invite you to contact our customer service so that we can help you: [email protected] ! Mfg, Marylin
1
/5
★☆☆☆☆
Nothing to say. Great job. Thank you very much.
Christine
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Answer from Petit-Fernand
Hello Christine, Thank you for sharing your opinion and for your kind comment! However, you have given us a rating of 1/5, which corresponds to poor service. Please feel free to change it to a positive rating if you wish. Have a nice day, Melina
1
/5
★☆☆☆☆
Good morning I'm sorry this evaluation but I still have not received the package despite the fact that I received the shipment email on July 24.
Guest
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Answer from Petit-Fernand
Dear*, please contact us at [email protected] with your order number to make a verification. Kind regards, Elena
1
/5
★☆☆☆☆
Always wonderful
Luciana D.
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Answer from Petit-Fernand
Dear Luciana, We are glad that you liked the product. Therefore, we do not understand the reason for this very negative evaluation!
1
/5
★☆☆☆☆
Not received order yet
Joanne
Answer from Petit-Fernand
Dear Joanne, Thank you for shopping with Petit-Fernand ! We are sorry that you did not receive your order yet and invite you to contact our customer service for help: [email protected] ! Thank you very much, kindly, Marylin
1
/5
★☆☆☆☆
I have not received the product I ordered, but I have not been charged for it yet đ
Yulia Mikheeva
Translated review
Answer from Petit-Fernand
Dear Yulia, Thank you for your message. I am sorry that you have not received your order yet. I wrote to your email with the status of your order. Regards, Maria.
1
/5
★☆☆☆☆
Order never arrived
Visitante
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Answer from Petit-Fernand
Dear customer, Thank you for your message. I am sorry that you did not receive your order. I also confirm that the requested refund was made on 17/07. Have a nice evening, Maria.
1
/5
★☆☆☆☆
Order not received D+8 after dispatch and no tracking number given
Justine Dubroca
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Answer from Petit-Fernand
Hello Justine, Thank you for ordering from C-MonEtiquette! Your package is on its way and I'll send you your tracking number by email right away. See you soon, Melina
1
/5
★☆☆☆☆
I am still waiting for my order...after 11days...I am very disappointed!
Chiara R.
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Answer from Petit-Fernand
Dear Chiara, We are sorry that there was a misunderstanding about the delivery timing. As specified on the website, manufacturing is done in 48 hours and then delivery takes 2 to 10 working days. Anyway, we have been in touch by email to find a solution. kind regards, Elena
1
/5
★☆☆☆☆
I give you one star, because I sent several emails saying that I had not received my order and to date I still have not received it so I spent between 18 and 20 euros with you for nothing!
Mme Odray
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Answer from Petit-Fernand
Hello Audrey, As indicated by email, we reshipped your order on 19/07 to the address you confirmed. Please contact us by email at [email protected] so that we can find a solution. Good day, Melina
1
/5
★☆☆☆☆
I have not yet received my order
Miriam Muñoz Lozano
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Answer from Petit-Fernand
Dear Miriam, Thank you for your message. As I informed you by phone, your order is still within the estimated delivery time. In case you do not receive it until 6/08, I ask you to please contact us to find a solution. Have a nice afternoon, Maria.
1
/5
★☆☆☆☆
It has been more than 2 weeks and I still have not received my order.
Mercedes Cayuela Sanchez
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Answer from Petit-Fernand
Dear Mercedes, Thank you for your message. I am sorry that you have not received it yet. I will contact you right away by email. Have a nice afternoon. Maria.
1
/5
★☆☆☆☆
My order arrived far too late
Levy
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Answer from Petit-Fernand
Hello RĂ©gis, First of all, thank you for choosing C-MonEtiquette. I'm sorry you received your order late, we do everything we can to reduce our delivery times. Good day, Melina
1
/5
★☆☆☆☆
Despite ironing for 15 seconds or more, the iron-on textile labels peel off... very disappointed with my purchase, I wouldn't buy again!
J.
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Answer from Petit-Fernand
Hello Julie, Thank you for sharing your opinion of our brand. I'm sorry that your labels are coming off, this is not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I have not received it yet. I called and in principle in a few days I will receive the new order sent again by the customer service girl.
Elena
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Answer from Petit-Fernand
Dear Elena, Thank you for your message. Indeed, your new order was shipped on 07/31, I hope you will receive it soon. Have a nice evening, Maria.
1
/5
★☆☆☆☆
After a month of waiting, I still haven't received my parcel! Unacceptable
Ourda Gherbi
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Answer from Petit-Fernand
Hello Ourda, Thank you for choosing C-MonEtiquette! As indicated in your e-mail, your order was returned to us by La Poste, and we've resent it to the right address. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not received my order yet.
Jenifer Carmona Orti
Translated review
Answer from Petit-Fernand
Dear Jenifer, I am sorry that you have not yet received your order. I will contact you right away by email. Best regards, Maria.
1
/5
★☆☆☆☆
After 1 month of waiting, I still haven't received anything. Despite an email to customer service, no return.
Laetitia Legros
Translated review
Answer from Petit-Fernand
Hi Laetitia, It's not normal that you haven't received your order, I'll contact you right away by email. See you soon, Melina
1
/5
★☆☆☆☆
I ordered name tags for my daughter, enticed by the fact that they would take two days to arrive, knowing that the next week I would be leaving, after two days not seeing anything arrive I contact the service is they tell me that the order is entrusted to the post office which can have up to 10 days delay, to wait patiently for the arrival by 25/7/19 (luckily the delivery was to be in the company), to date July 30 nothing has arrived! I do not recommend the purchase!
Giovanna S.
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Answer from Petit-Fernand
Dear Joan, We are sincerely sorry that you misunderstood. It is clearly stated on our website that the 48 hours is for manufacturing, while for shipping we take into account 2-3 business days up to a maximum of 10 business days. In any case, I have emailed you back to resolve this inconvenience, which is surely related to the postal service we rely on for shipping. Kind regards, Elena
1
/5
★☆☆☆☆
After more than 2 weeks I still haven't received an order.
Anissa Djaroudi
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Answer from Petit-Fernand
Hello Anissa, Thank you for choosing C-MonEtiquette. I invite you to write to us at [email protected] for any delivery problem. See you soon, Melina
1
/5
★☆☆☆☆
Ordered on 19/07 for my daughter who was leaving for camp on 29/07, still nothing received since...
Stéphanie Cornaly-lidin
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette! I'm sorry you received your order late, we do everything we can to reduce our delivery times. Have a nice day, Melina
1
/5
★☆☆☆☆
After a month I am left without labels, according to them due to lack of communication. A pity so much publicity for such bad treatment to the buyer.
Erika Quiroga
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Answer from Petit-Fernand
Dear Erika, I am sorry for the inconvenience caused with your order. Please be informed that the requested refund has already been made. Have a nice afternoon, Maria.
1
/5
★☆☆☆☆
I had to wait a long time, I had to contact again to receive my order and I had no compensation, no action for the delay.
Jennifer Monseur
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Answer from Petit-Fernand
Hello Jennifer, Thank you for your message and your order at C-MonEtiquette, I'm sorry that you received your order with delay, do not hesitate to write to us at [email protected] if you wish to make a complaint. See you soon, Melina
1
/5
★☆☆☆☆
After 15 days I still haven't received my order!
Fabrizio F.
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Answer from Petit-Fernand
Dear Fabrizio, I replied to your email to find together a solution to this inconveninete surely due to the postal service. kind regards, Elena
1
/5
★☆☆☆☆
I placed an order on July 3, because my little girl was starting kindergarten a week later. And today, July 30, I haven't received anything, but the almost 200 dollars that it cost me have disappeared from my account.
Pilar Tejedor Bello
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Answer from Petit-Fernand
Dear Pilar, Thank you for your message. We are sorry for the inconvenience caused. I sent you an email explaining the situation of your order. Have a nice afternoon, Maria.
1
/5
★☆☆☆☆
The order does not arrive...
Marina
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Answer from Petit-Fernand
Dear Marina, Thank you very much for your message. We are sorry that you have not yet received your order. I will contact you right away by email to see what could have happened. Have a nice evening, Maria.
1
/5
★☆☆☆☆
Order not received
Dremiere Celina
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Answer from Petit-Fernand
Hello CĂ©lina, thank you for sharing your opinion! It's not normal that you didn't receive your order. Please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Very unhappy, and sad because I placed the order and it has not arrived.
Alba Maga
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Answer from Petit-Fernand
Dear Alba, I am very sorry that you did not receive your labels. Based on your request made by email on 07/25, we have made the corresponding refund. Have a nice evening, Maria.
1
/5
★☆☆☆☆
Very good products Practical and easy to use
Virginie Mouazé
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Answer from Petit-Fernand
Hello Virginie, Thank you for sharing your opinion. However, it seems that you have mistakenly selected the lowest rating (1/5; in red). Please feel free to change it for a positive rating if you were satisfied with our services! Good day, the C-MonEtiquette team