Reviews Petit-Fernand

Labels are delivered after the children have left on their trip. The time announced on the site is 2 to 4 days. delivered after 10 days . Interchanged with the company and pretended not to understand... even though a 15% discount had been granted.

I have ordered several times and it has always arrived correctly, this time the order has not arrived, they have sent it to me again and it has not arrived either, they have told me they will refund my money, I thought they were going to be interested because the package would arrive, I do not understand why they do not send a package with tracking.

I've ordered a few times from here and it has been brilliant. This time, my order didn't arrive. That was ok, these things can happen. Emailed- no response. Emailed again - no response. Found they were on Instagram, messaged them - no response. About a week later I got a response on Instagram. They told me I had to email. I'd already done that. Told them I will be going through PayPal to get a refund because their customer service was so bad. They told me I couldn't receive a refund without giving them my order number. I reclaimed my money through PayPal with no problem. A few days later I received an email back, apologising for what had happened and they would send a replacement for free. I am still waiting to see if this arrives. It has been 6 days and they do say up to 10 days. A real shame as in the past, I have recommended this company. Unfortunately, I will be looking for a new website to purchase the same item in the future. It's been 4 weeks now from my first initial purchase. From looking at the reviews on here, It seems it is happening alot.

I never received the parcel and C-MonEtiquette did nothing to make things happen.

I have not yet received my order. It has not been delivered

Very disappointed with the quality. I ordered the iron-on labels and after the first wash they all came off, even though I followed the instructions for applying them. I had already ordered some a few years ago and the quality was much better!

Order not received

Product. Non-compatible self-adhesive label is nothing more or less than paper that sticks like a stamp.

Very disappointed with the result, I absolutely did not expect self-adhesive plastic labels!

Delivery by chronopost more than a week !

After repeating my order for the second time, I still have not received it.

I placed an order that although my account was charged I never received it. When I go to my profile to check its status it no longer exists and can no longer be searched by order number. Total scam.

Unfortunately, you've changed the quality of your water bottles. By sticking labels on them that peel off easily

After 1 month of waiting, my order has still not arrived.

I never received my order and theres no tracking to be able to follow up.

Arrived package with two water bottles without straws, impossible to contact them

I have not received my parcel

I still haven't received my order. It has been more than 10 days.

Ordered more than 10 days ago and still haven't received it.

I haven't received anything yet. It's been more than 2 weeks since I ordered them.

Disgraceful! I ordered 24h delivery with a delivery of 10 I received my order 1 week later!!! I had to buy something else in a hurry to identify the clothes of my children who were going to summer camp. I do not recommend this site

Gourd sabotaged after two weeks of purchase, despite all the precautions taken for use and very disappointing cleaning.

Order placed on 7/05 because my son is going on a school trip on 22/05. Package still not received !!!!!!!!!

I'm sorry but the order was supposed to be delivered in 24H and arrived 6 days too late. After the first wash the labels were gone (wash at 30 degrees) So I wouldn't recommend you anymore!

After 10 days of placing my order, it still hasn't arrived. I'm waiting for the after-sales service to get back to me.

Order never received.

I did not receive my order.

Order still not received ?????

Order not received.

I did not receive my order

My order never arrived

I got the stickers that don't stick! There is no sticker part at all

I have not received

Ordered some school labels a few months ago and they haven't arrived yet!

Order placed on April 22 and still not collected

Still nothing received since April 17, 2024! Automatic reply mail remains unanswered!!!!!

We ordered a personalized stainless steel drinking bottle. The bottle itself is very nice. But unfortunately the letters came off after a short time and the rubber on the bottle leaked. We only washed the bottle by hand. After I complained about the bottle, I was only offered a 20% discount code with this explanation: "However, as we do not know the conditions of use or care of the drinking bottle, we are unfortunately unable to respond positively to your inquiry." I think it's very cheeky to assume that customers make care mistakes. Legally very questionable! We have been customers for 3.5 years.

I still haven't received my order!

Jen still hasn't received my order!!!

Lovely thermoadhesive labels but after a wash at 30degrees they came right off