/10
★★★★★
based on 125931 reviews published
★★★★★
based on 125931 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I have been waiting for more than a month and I have not received my order.
Marta González Romero
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Answer from Petit-Fernand
Dear Marta, I am sorry that you have not yet received your order. I will contact you shortly to your email with the status of your order. Good afternoon, Maria.
1
/5
★☆☆☆☆
Hello I bought for my child all the models of labels. For clothes, shoes etc. Unfortunately, they fall off. Mrs NIcolaide DRAGOMIR wife
1000700954
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Answer from Petit-Fernand
Hello Madam, Please do not hesitate to contact us at [email protected] if you wish to make a complaint about your labels. See you soon, Melina
1
/5
★☆☆☆☆
Stickers are very durable through many washes !
Claire C.
Answer from Petit-Fernand
Hello Claire, thank you very much for your message. You seemed to be happy with the stickers. If so, we invite you the change the numbers of stars, as you gave us only 1 star -:) Kindly, Marylin
1
/5
★☆☆☆☆
I did not receive my order the first time. I had to phone several times. As I live in Belgium, it cost me 20 euros for international calls. I pointed this out to the c'est mon Etiquette employee and I didn't even receive any compensation or a voucher equivalent to what I spent to receive my order. Response: I have already written to the address mentioned but have received neither a reply nor compensation.
1000694956
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Answer from Petit-Fernand
Thank you for your message. I'm sorry that you didn't receive your order in time. Please write to us at [email protected] if you wish to make a complaint about this order. Good day, Melina
1
/5
★☆☆☆☆
Error on my order, after contacting customer service a second shipment is planned. I receive 10 days later a request from customs for more information and finally 5 days later I finally receive my order after paying an additional 5th.
1000692399
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Answer from Petit-Fernand
Hello Joanna, thank you for sharing your opinion. I'm really sorry about this situation, I'll contact you right away by email. Melina
1
/5
★☆☆☆☆
Very disappointed, the labels, although ordered on time, arrived after our son had left for his camp.... In short, useless....
1000696106
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Answer from Petit-Fernand
Hello Gauthier, Thank you for sharing your opinion! I'm sorry you received your labels late, don't you have a use for them for another event? See you soon, Melina.
1
/5
★☆☆☆☆
I still have not received my order, let's see if it arrives?
Anna Dunaeva
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Answer from Petit-Fernand
Dear Anna, I am sorry that you have not yet received your order. I will contact you shortly with the status of your order. Good afternoon, Maria.
1
/5
★☆☆☆☆
It has been almost a month since I received my order.
Pilar Torres Ivars
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Answer from Petit-Fernand
Dear Pilar, Thank you for your message. Your new order was shipped on 07/19, I hope you receive it soon! Good afternoon, Maria.
1
/5
★☆☆☆☆
I would not buy here again, I have been totally ripped off, I ordered 30 labels 1 month ago and they have not arrived. After several emails and giving me long that they would send me the order again, it still hasn't arrived. If they do this to everyone they are going to get rich at the expense of the 10 we all lose because I have already seen several people on Facebook complaining about the same thing.
Cristina Del Olmo Alcaide
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Answer from Petit-Fernand
Dear Cristina, Thank you for your message. I sent you an email about the status of your order to see what might have happened. Good afternoon, Maria.
1
/5
★☆☆☆☆
My second time of purchase but STILL my order does not arrive as my first order. . the first time at least they have made refund my money but this second time is still not fixed .... So now I will NEVER order with Petit Fernand..... NOT RECOMMENDED
Annabelle Motea Ulpindo
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Answer from Petit-Fernand
Dear Annabelle, Thank you for your message. I sent you an email about the status of your order to see what might have happened. Have a nice afternoon, Maria.
1
/5
★☆☆☆☆
Lunch box does not like, different from the picture. Delivery time over 1 week.
Anna K.
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Answer from Petit-Fernand
Hello Anna. We are sorry that you were not satisfied with our lunch box. We do our best to make the products look nice. If you have any questions, our customer service will be happy to help you with your next order. Mfg, Marylin
1
/5
★☆☆☆☆
The order apparently left the house on 26.06.2019, to date I have not yet received any goods, although payment was made when the order was placed
Kerstin
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Answer from Petit-Fernand
Hello Kerstin, We regret that your goods have not yet arrived. This is indeed not normal, you should have received your goods long ago. We invite you to contact our customer service: [email protected] so that we can check what happened and help you. Mfg, Marylin
1
/5
★☆☆☆☆
I ordered several items 15 days ago and still haven't received them, despite the fact that delivery was supposed to be rather quick. No tracking number to find out the status of my order. After-sales service that seems a bit out of date.
B
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion of our brand. Please tell us more at [email protected] so that we can understand what happened and provide you with a solution. See you soon, the C-MonEtiquette team
1
/5
★☆☆☆☆
I'm disappointed because I ordered labels that I thought I was ordering for my children's school supplies and these are labels to put on textiles. I never use these, so they're there and won't do anything. I order my labels from you every year and now I'm disappointed.
1000689971
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Answer from Petit-Fernand
Hello Amandine, Thank you for your message and your order at C-MonEtiquette! I just checked and indeed you had chosen iron-on labels for clothes, which corresponds to what you received. Have a nice day, Melina
1
/5
★☆☆☆☆
I ordered on the site since July 1, 2019 and as of July 17 I still have not received my order ....
Julie
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Answer from Petit-Fernand
Hello Julie, Thank you for choosing C-MonEtiquette! As indicated by email, we have just put this order back into production in order to send it back to you. We apologize for the inconvenience. Have a nice day, Melina
1
/5
★☆☆☆☆
No package has arrived for me! Ordered
Vanessa F.
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Answer from Petit-Fernand
Dear Vanessa, please contact us at our email [email protected] to resolve this inconvenience, which is surely related to a misunderstanding of the postal system. Kind regards, Elena
1
/5
★☆☆☆☆
I ordered a week ago and haven't received anything yet! Nothing to recommend!
Sonia M.
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Answer from Petit-Fernand
Hello Mrs. Meiswinkel, this is indeed not normal and I have just written to you by e-mail. We regret that the post office has not yet delivered the goods. We are waiting for your reply to our e-mail in order to help you and find a solution. We are at your disposal for further information. Mfg, Marylin
1
/5
★☆☆☆☆
Nothing arrived this time either, despite having you mailed to an address to which the Italian Postal Service delivers
Sara
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Answer from Petit-Fernand
Dear Sara, Thank you for your confidence in us. We did not resend the order, we did not know that you did not receive it. I see that you gave a company address. We strongly advise against this; a home address with your name prominently displayed on the mailbox is preferable. In fact, this is not a package but an envelope. Please contact us again at customer service to resolve the problem, and send the order back to your home address. Sincerely, Sophie
1
/5
★☆☆☆☆
I arrive in less than 10 days and they are identical to the advertisement!
Silvia Torrez
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Answer from Petit-Fernand
Dear Silvia, Thank you very much for your positive review. However, when evaluating us you have given us the lowest rating, could you please consider re-rating us according to your comment? An excellent day, Maria.
1
/5
★☆☆☆☆
I still have not received the labels, as soon as I can I will go to the bank and make a formal complaint to VISA. Total fraud
Marta Segovia
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Answer from Petit-Fernand
Dear Marta, I am sorry that you have not received your labels yet. I contact you right away by email to see what happened. Have a nice day, Maria.
1
/5
★☆☆☆☆
I still haven't received my June 29th order.... After two mails still no refund.
1000700522
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Answer from Petit-Fernand
Hello Eva, Thank you for sharing your opinion, it is not normal that you have not received your order I will contact you immediately by email.
1
/5
★☆☆☆☆
It's been almost a month since I placed and paid for my order and I still don't have it.
Susana Garcia Pascual
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Answer from Petit-Fernand
Dear Susana, I am sorry that you have not received your labels yet. I contact you right away by email to see what happened. Have a nice day, Maria.
1
/5
★☆☆☆☆
My daughter's water bottle, ordered just 2 months ago, is already damaged even though I take good care of it...
1000698667
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Answer from Petit-Fernand
Hello Anais, I'm sorry your gourd is damaged, please write to us at [email protected] if you wish 🙂
1
/5
★☆☆☆☆
Arrived too late
1000694052
Translated review
Answer from Petit-Fernand
Hi Tracy, Thank you for ordering from C-MonEtiquette. I'm sorry you've waited too long for your order, we're working hard to reduce our delivery times. Please do not hesitate to contact our customer service department at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
The package with 60 labels never arrived!
Elisabetta C.
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Answer from Petit-Fernand
Dear Elizabeth, It seems that there was a problem with the shipping address. Please contact us at customer service as soon as possible [email protected]. Kind regards, Sophie
1
/5
★☆☆☆☆
Terrible experience..... It's been almost a month since the order was placed and I still haven't received it, you told me you were going to send me another one and I'm still waiting....
Rocio Cornejo
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Answer from Petit-Fernand
Dear RocĂo, Thank you for your message. Indeed, on July 15 we shipped your product again, we hope you will receive it soon in the next 2-6 working days. Good day, Maria
1
/5
★☆☆☆☆
It is an item that I would have liked to receive but after 20 days it still has not arrived. It is absurd to ship by priority mail without tracking. Should the item arrive I will possibly change the rating.
Mina N.
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Answer from Petit-Fernand
Dear Mina, Thank you for your message. We have responded to your email, we are waiting for your feedback regarding the address to be able to send the labels back. See you soon! Sophie
1
/5
★☆☆☆☆
More than a week still not received my labels I was to receive them under 48 hours 15 days still nothing very disappointed I will not recommend any more with you my son leaves Friday in camp I am obliged to make all with the markers 10e50de lost very good publicity
1000693243
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Answer from Petit-Fernand
Hello Anya, Thank you for your message. I will contact you immediately by email as it is not normal that you have not received your labels. See you soon, Melina
1
/5
★☆☆☆☆
Everything went right out with the first wash!
1000697324
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Answer from Petit-Fernand
Hello Laetitia, thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal. Please write to us at [email protected] for any complaints.
1
/5
★☆☆☆☆
Since 1 month i paid and until now i received nothing...i need labels on everything and i don't have...i paid and i received nothing
Monica Pereira
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Answer from Petit-Fernand
Hello Monica, I'm sorry you didn't receive your order. I'll contact you right away by e-mail so we can find out what happened.