/10
★★★★★
based on 125931 reviews published
★★★★★
based on 125931 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
It's been over 10 days since I ordered the 30 euro kit and I still haven't received anything.
1000704536
Translated review
Answer from Petit-Fernand
Hi Sandra, I'm sorry you still haven't received your order, I'll contact you right away by email. See you soon, Melina
1
/5
★☆☆☆☆
I still haven't received my labels, even though I ordered them on July 2. The ad said within 48 hours and after ordering I was told after 10 days, even though my daughter was leaving for camp on July 8. So my daughter left without me being able to label her clothes, she had time to come back and I still haven't received anything... but the money was taken from MY account! Misleading advertising and services not honored. Very disappointed.
1000704639
Translated review
Answer from Petit-Fernand
Hello Gaelle, thank you for sharing your opinion. I'm sorry that you still haven't received your order, indeed this is not normal, I'll contact you right away by email.
1
/5
★☆☆☆☆
I have not received my order can someone please let me know what is going on.
Kam C.
Answer from Petit-Fernand
Dear Kam, thank you for your message. We are sorry, you did not receive your order yet. Your order has been send out on July 2nd by post service. We invite you to contact our customer service for help. Kindly, Marylin
1
/5
★☆☆☆☆
I have not received my order
Almudena Asenjo Garrido
Translated review
Answer from Petit-Fernand
Dear Almudena, Thank you for your message. I will contact you right away by email to see what happened with your order. Good day, Maria.
1
/5
★☆☆☆☆
The image shows a lot of different sizes and shapes and in the end only one came?
Marta B.
Translated review
Answer from Petit-Fernand
Dear Marta, thank you for your message. We are sorry you were unhappy with your selection. For help with your next order, do not hesitate to contact our customer service. Kindly, Marylin
1
/5
★☆☆☆☆
Never mind. We purchased tags for things to take to the hospital for the birth of our son. Baby arrived nametags still no word, despite a reminder....
Fabio M.
Translated review
Answer from Petit-Fernand
Dear Fabio, We thank you for your message. We are always waiting for your response to our last email. We are sorry that you did not receive the labels in time for the birth. Congratulations to the family 🙂 Kind regards, Sophie
1
/5
★☆☆☆☆
I ordered the labels for my son's summer camp, but I never received them! And the only thing I get from customer service is that it's all down to postal delivery times.... No commercial spirit. A real disappointment
1000697476
Translated review
Answer from Petit-Fernand
Hello Sandrine, Thank you for choosing C-MonEtiquette! I'm sorry you haven't received anything yet, I'll contact you right away by email.
1
/5
★☆☆☆☆
After 14 days after ordering, nothing has arrived yet 🙁
Rita D.
Translated review
Answer from Petit-Fernand
Dear Rita, in fact as of today you should have already received your package. Please contact us at customer service to solve the problem. Kind regards, Sophie
1
/5
★☆☆☆☆
Order never received. Orders are sent without any follow-up...
1000702267
Translated review
Answer from Petit-Fernand
Hello Donia, thank you for ordering from C-MonEtiquette! I'm sorry you didn't receive anything, I'll contact you right away by email. See you soon, Melina
1
/5
★☆☆☆☆
Ordered over a month ago, never arrived. Very bad
Mirko B.
Translated review
Answer from Petit-Fernand
Dear Mirko, please contact us at [email protected] to resolve this dispute, which is surely due to a misunderstanding of the postal service. Kind regards, Elena
1
/5
★☆☆☆☆
Labels have not yet arrived
Clorinda
Translated review
Answer from Petit-Fernand
Dear Clorinda, Thank you for your message. We are sorry that you did not receive your order. Please contact us by email at [email protected] to have the lost products shipped back to you at our expense. Kind regards, Sophie
1
/5
★☆☆☆☆
Enormous delivery time Longer than announced Disappointed even if the quality is there... I was not delivered in time for the sea class...
Celine C.
Translated review
Answer from Petit-Fernand
Hello Céline, I'm sorry you received your labels late, we do everything we can to reduce our delivery times!
1
/5
★☆☆☆☆
Very bad service, bad attention and not to mention that you do not respect the delivery times. Disappointed with the labels, I expected them to be bigger. I will never buy or recommend you again.
Beatriz Girona Altet
Translated review
Answer from Petit-Fernand
Dear Beatriz, I am sorry you had a bad experience with our products. Indeed, we have several sizes of labels, to choose according to the desired use. Regarding the delay, we are working to improve our shipping times. Good afternoon, Maria.
1
/5
★☆☆☆☆
2 weeks have passed and I still have not received my order.
Mónica Calavia
Translated review
Answer from Petit-Fernand
Dear Monica, Thank you for your message. I am sorry that you did not receive your order, I contacted you by email with the status of your order. See you soon, Maria.
1
/5
★☆☆☆☆
I am still waiting for the labels ordered on June 30 to arrive..... I needed them for my daughter's summer camp but she has already left.... Lousy service.... Not even a delay notice email or anything else.
Antonio G.
Translated review
Answer from Petit-Fernand
Dear Antonio, Thank you for your trust in us. We are sorry that you have not yet received your order. The postal services must have lost it and we were not aware of it. Please contact us by email at [email protected] to have the lost products shipped back to you at our expense. Sincerely yours, Sophie
1
/5
★☆☆☆☆
Still nothing received
1000703947
Translated review
Answer from Petit-Fernand
Hello Bérengère, I'm sorry you didn't receive your order, I'll contact you right away by email. See you soon, Melina
1
/5
★☆☆☆☆
I never received my order?
1000691820 Diombera
Translated review
Answer from Petit-Fernand
Hello Fatou, I'm sorry you didn't receive your order, I'll contact you right away by email. We apologize for the inconvenience.
1
/5
★☆☆☆☆
I haven't received my parcel yet
Mme Sadier
Translated review
Answer from Petit-Fernand
Hello Madam, it is not normal that you have not received the order, I will contact you immediately by email.
1
/5
★☆☆☆☆
After 25 days after ordering, nothing has arrived yet!
Simone Z.
Translated review
Answer from Petit-Fernand
Dear Simone, Thank you for your message. We are truly sorry that the mail lost your envelope. As seen by email, we have put your order back into manufacture and it will be shipped back to you at our expense tomorrow. You should receive it soon. Sincerely yours, Sophie
1
/5
★☆☆☆☆
Order shipped on June 17, and still not received on July 8... I'm really disappointed with the service, especially as previous orders arrived without a hitch.
Camille Ducoux
Translated review
Answer from Petit-Fernand
Hello Camille, Thank you for your message. I'm sorry you didn't receive your order, we are in contact with you by email regarding this request. Good day, Melina
1
/5
★☆☆☆☆
I placed an order more than a month ago and I still have not received it nor have I received any explanations. Regrettable service
Carolina
Translated review
Answer from Petit-Fernand
Dear Carolina, Thank you for your message. I am sorry that you did not receive your order, I will contact you right away by email. See you soon, Maria.
1
/5
★☆☆☆☆
I have no idea what happened to my order, obviously already paid for. The only communications I have received are requests for reviews....
Emma D.
Translated review
Answer from Petit-Fernand
Dear Emma, We thank you for your confidence in us. As promised, your labels are being manufactured and will be sent back to you tomorrow. Kind regards, Sophie
1
/5
★☆☆☆☆
Still no news of my 2 orders and from the site for anything If it is not me who sends emails to know what I receive nothing
Audrey
Translated review
Answer from Petit-Fernand
Hello Audrey Thank you for ordering from C-MonEtiquette I have just checked your order and indeed your address was wrong, I will contact you right away by email. See you soon, Melina
1
/5
★☆☆☆☆
I have not received the requested product! And I can't get any answers
Emilia
Translated review
Answer from Petit-Fernand
Dear Emilia, Thank you for your trust. We are glad that you finally received your order 😉 Kind regards. Sophie
1
/5
★☆☆☆☆
Iron-on garment labels that serve no purpose...money down the drain!!!! This is because iron-on labels for garments have to be stuck onto the brand labels or washing instructions, not directly onto the textile itself. But iron-on labels are much larger than brand labels or washing instructions !!!!! What's more, the first time I washed them in the washing machine, the labels came off! So I had to write my children's names directly by hand with a pen, just like in the good old days! I'm very disappointed with my purchase...skip it!
J M
Translated review
Answer from Petit-Fernand
Hi Juliette, Thank you for choosing C-MonEtiquette! I'm sorry you're not satisfied with our products, but there seems to have been a misunderstanding about the labels. Iron-on labels are applied directly to the fabric with an iron, whereas self-adhesive clothing labels are applied to care or brand labels. Don't hesitate to contact us again at [email protected] if you need any further assistance. Good day, Melina
1
/5
★☆☆☆☆
I didn't even receive my order!
Lisa
Translated review
Answer from Petit-Fernand
Hello Lisa, Thank you for your review. I'm sorry you didn't receive this order, it's not normal and we have refunded you, at your request. Good day, Melina
1
/5
★☆☆☆☆
I have not received my order yet
Vanesa Suarez Suarez
Translated review
Answer from Petit-Fernand
Dear Vanessa, Thank you for your message. I am sorry that you did not receive your order, I will contact you right away by email. See you soon, Melina
1
/5
★☆☆☆☆
Order placed on June 5th, debited from my account on the 10th and franked on June 24th, so here I am, very disappointed and angry because my son left without a label as they were delivered after his departure... I asked for a refund for non-compliance with the terms of sale, but all I got was a poor message: Hello Madam, Thank you for your message. I'm sorry you haven't yet received this order and I can confirm that it was reshipped on 21/06. We apologize for the inconvenience. Melina Chargée de Clientèle C-MonEtiquette Tel: 09 72 50 95 31 I don't recommend C-monetiquette unless you order 1 month in advance or have money and time to spare...
Sandrine Venard
Translated review
Answer from Petit-Fernand
Hello Sandrine, We're sorry you've had a delay in receiving your labels. I'll get back to you right away by email.
1
/5
★☆☆☆☆
Unfortunately, I never received the package...
Mariana N.
Translated review
Answer from Petit-Fernand
Hello Ms. Galben, this is not normal. We invite you to contact our customer service so that we can see what has happened: [email protected] Mfg, Marylin
1
/5
★☆☆☆☆
Package not received the first time. Had to wait more than 2 weeks for a solution. No commercial gesture offered even though I waited more than 3 weeks for my order.
Marie Moutier
Translated review
Answer from Petit-Fernand
Hello Marie, First of all, thank you for ordering from C-MonEtiquette! I'm sorry you received your order late, I'll contact you right away by email. See you soon, Melina