/10
★★★★★
based on 126013 reviews published
★★★★★
based on 126013 reviews published
Latest customer reviews
5
/5
★★★★★
Hello, I had a problem with my order (related to delivery, due to the fault of the carrier), C-mon Etiquette resent me a new order immediately! Thank you so much!
Anna Mefti
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5
/5
★★★★★
Good quality, and quick responses from very friendly customer service.
J.c
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5
/5
★★★★★
I made a mistake during my order and the technical service was top notch! I was able to add my daughter's name quickly and without reordering. Thanks again for your speed and competence.
Marion Bourlet
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5
/5
★★★★★
Order well packaged and received promptly.
Hélène
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5
/5
★★★★★
It's very useful especially for water bottles and lingboxes, thank you.
Tagliamento
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2
/5
★★☆☆☆
I ordered a water bottle for my 4-year-old son. Very happy with the design and colors. However, I was very disappointed with the system. The cap is very difficult to open, the drinking system is impossible to unlock ... my son has to force ... to use his hands (not at all hygienic)... in short... I wouldn't recommend it. On the other hand, I'm very pleased with the labels.
Nadine
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Answer from Petit-Fernand
Hi Nadine Thank you for sharing your opinion. We're sorry you're having trouble with the cap on the gourd, please write to us at [email protected] so that we can find a solution See you soon, Melina
3
/5
★★★☆☆
I received my order this morning, delivery time more than correct, 1 week between order and delivery. Overall, I'm satisfied with my order; the gourd is superb although it seems a little "fragile" to me, I'm afraid that the slightest shock could damage the decoration... To be seen in time! A little more disappointed by the lunchbox, the box itself is nice but for the price I wasn't expecting a decalco... That said, I think that if the gourd holds up well, n°3 will also have the right to his gourd and lunchbox when the time comes.
Elodie
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Answer from Petit-Fernand
Hello Elodie We're sorry you had a problem with the gourd, please write to us at [email protected] so that we can find a solution See you soon, Melina
1
/5
★☆☆☆☆
No stickiness after washing
Lucie Croué
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Answer from Petit-Fernand
Hello Lucie, If you still have a problem with the labels, please contact us at [email protected] Good day, Melina
3
/5
★★★☆☆
Delivery took longer than I expected.
Mme Julie Gauthier
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Answer from Petit-Fernand
Hello Julie Thank you for sharing your opinion. We are sorry that the delivery took longer, we strive to reduce our delays. Have a nice day, Melina
2
/5
★★☆☆☆
On the site, the announced order processing time is 48 hours, but as soon as my order was validated, I received an e-mail warning me that the order processing time had been extended. I think that this practice comes close to misleading advertising, and I sent an e-mail to customer service, which to this day remains unanswered. In the end, I received my order in over a week.
Clothilde Cauvet
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Answer from Petit-Fernand
Hello Clothilde Yes, it takes about 48 hours to make, unfortunately there has been a slight delay recently, for which we apologize. Good day, Melina
5
/5
★★★★★
Very good customer service very responsive very satisfied with the product
Géraldine
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5
/5
★★★★★
Super... meets my expectations... practical... Thanks
Marlene
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5
/5
★★★★★
Super gourd my daughter is delighted
Mic
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5
/5
★★★★★
Just what I expected!
Anne Van Cappellen
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1
/5
★☆☆☆☆
I have no news of the order, they didn't even send me the order confirmation email so I don't know the order number or anything. I try to contact the number they put and they tell me they are not there. My email does not let me put it, the order name is to M.Leal in case you read this and can locate my order and inform me if I will receive it or not.
Mayte Leal
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Answer from Petit-Fernand
Hello Mayte I am sorry you did not have a good experience with us, I invite you to contact us at 0034 912 694 056 to talk to our customer service manager about your order 🙂
4
/5
★★★★☆
Problem with the payment platform that does not work on pc. I had to order on my mobile but otherwise cava.
Koadida
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4
/5
★★★★☆
Order not received to date. We ordered on August 18, apparently it went to the post office on August 20, but still nothing in the mailbox. Disappointed for the moment, to see if we will receive our order for our daughter's first day of school and especially to hear from them. Great, we received our order today. A great relief, the postal service was a bit slow. Very happy with the labels and the responsiveness of customer service who reassured us.
Justine
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Answer from Petit-Fernand
Hi Justine, Thank you for sharing your opinion. The order was delivered to La Poste on Thursday, so it shouldn't be long now 🙂
5
/5
★★★★★
Trusted website, fast shipping, customizable products
Marjorie Place
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5
/5
★★★★★
Received promptly and very quick to fit .perfect
Christelle Davesne
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5
/5
★★★★★
Great product !!! Very cute !!!
Dominique Santoni
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4
/5
★★★★☆
Beautiful colors on every product. Good quality water bottles. The kit is very cute. And I ordered labels again, which this time are very hard to peel off the notebook, so gets a little damaged, but last time that problem didn't exist, so just the problem on this notebook. It still does the job.
Stéphanie35
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5
/5
★★★★★
Perfect products. Correct delivery.
Florence B.
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4
/5
★★★★☆
I'm still delighted with the quality, but this year the labels are harder to remove from their backing than before.
Solenne
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1
/5
★☆☆☆☆
I can't judge the product because I still haven't received it after 3 weeks of ordering. Today my daughter started daycare and I have made other arrangements, so by now when they arrive ( if they arrive) they will be useless.
Monica B.
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Answer from Petit-Fernand
Dear Monica, Thank you for your comment. I cannot find an order with your name and you did not register your email address on TrustPilot so I cannot verify. Please contact me privately at [email protected] , we will find a solution to the problem! Regards Caterina
5
/5
★★★★★
I highly recommend fast and great
Emily Marié
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1
/5
★☆☆☆☆
I was very disappointed with the tracking of a parcel (gourd for a little girl's birthday). They didn't even answer my e-mails. I have always taken the labels from you and above all I advertised you around me...But that was before.
Madame Kekli
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Answer from Petit-Fernand
Hello Madam Thank you for your message, we are sorry that you received this order with delay. Good day, Melina
5
/5
★★★★★
The kits are very good: sturdy fabric, and fairly sturdy zipper too, the labels are a little big to put on markers or pens, but that's fine.
Alexandra Griffon
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5
/5
★★★★★
Very nice labels that have simplified the labeling of all school and kindergarten materials.
Wencke F.
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1
/5
★☆☆☆☆
I ordered water bottles / lunch boxes and above all everything I needed for my daughter's birthday (invitations, stickers, gift boxes to color ...) I received a first parcel in which the envelopes and stickers for the invitations were missing and I only had one gift box to color although 9 were ordered. I sent an e-mail and was quickly told that the missing items would be dispatched as soon as possible. A week later I e-mailed again to make sure that the parcel had been sent. I'm told it's leaving today. I received it this morning, the invitations were there but the coloring boxes were still missing. I e-mailed again this morning, waiting for them to get back to me ... I've always been delighted with "C'est mon Étiquette" but I must admit I'm disappointed, I'll have to make do with the labels in future ... As for the rest of the order (water bottles and lunchboxes), my children are delighted!
Sandrine
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Answer from Petit-Fernand
Hello Sandrine We're very sorry that your order has been so difficult, and we'll send them back to you as soon as possible. We apologize for the inconvenience. Good day, Melina
5
/5
★★★★★
Delighted !!!! 🙂 I had placed an order last week for my little ones (back to nursery and school) I had ordered a kit plus labels, except that I had only received the kit. I called customer service, who were very friendly and re-generated the order. I then received the labels for my little ones.
Estelle
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