/10
★★★★★
based on 125940 reviews published
★★★★★
based on 125940 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The gourd has already lost its color and there are already scratches after only 1 wash. I think it's a shame
Manoncp
Translated review
Answer from Petit-Fernand
Hello Manon, As agreed by phone, we are waiting for the pictures of your gourd, so that we can give you a solution as soon as possible. Sorry for the inconvenience. Have a nice day, ? Sandra C-MonEtiquette
3
/5
★★★☆☆
Shipping could be offered for large orders. I had to order 3 water bottles, 1 lunch box and 2 sets of labels. Because of the shipping costs, I just took the labels. Too bad.
Michelle Nd
Translated review
Answer from Petit-Fernand
Hello Michelle, We have just contacted you by phone to help you. We offer free delivery to your point relais for orders over 45 euros. We wish you an excellent day. See you soon, Sandra C-MonEtiquette
3
/5
★★★☆☆
The labels are pretty, but not very easy to peel off... They get damaged easily when you peel them off.
Manue
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you're having trouble with your labels. ?? We've just contacted you for more information on this subject. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
The clothing labels held up better when you ironed on them....sur ceux que j'ai reçues, elles partent déjà au 1er lavage!:(
Christelle
Translated review
Answer from Petit-Fernand
Hello Christelle, We're sorry to hear that you're having problems with your labels. Unless we are mistaken, the labels you ordered are self-adhesive and not iron-on. You don't need to iron them on. We'll get in touch with you for more information. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
The products look good and most of them last well. Unfortunately, I have now had 2 problems with the delivery. The first time nothing came at all. When I asked, they sent it again and it arrived. With the next order, nothing arrived again after 2 weeks! On request I should wait 24 hours. Then I got an email saying it had arrived. Still nothing there. But then the next day. Due to the annoying demand 2 stars deduction.
Janine
Translated review
Answer from Petit-Fernand
Hello Janine, We are sorry that the delivery took longer than expected. Please note that we unfortunately have no control over the postal service and therefore cannot be held responsible for delays in delivery by the postal service. ?? However, we are pleased that you like the products. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
I liked the fact that I could also design the signs in different colors and that, according to the description, they are also suitable for marking laundry in retirement homes, for example. That was the trigger for my purchase. After a fairly long delivery time, I held them in my hands. They are nice to look at and the name is easy to read. But now I have to point out that the stickers have to be stuck on the size or material label, otherwise they would not survive a wash. Rather impractical for a retirement home, as the name must always be stuck uniformly on the back in the neck area. I used them because I had no alternative, but I'm afraid that these name tags won't last long. ??
Petra P.
Translated review
Answer from Petit-Fernand
Hello, Thank you for your review, which is very valuable to us. If we are not mistaken, you have ordered self-adhesive labels for clothing. Please note that we also offer iron-on labels that can be applied directly to the garment. This option is ideal for retirement homes. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Order corresponding to my expectations but very disappointed with the delivery which cost me more than my order to be delivered in 48 hours but after waiting between 9am and 6pm on the day small SMS telling me delivery delay all to be put in my mailbox!! ??????
Aurelie Fouquart
Translated review
Answer from Petit-Fernand
Hello Aurélie, As explained during our telephone conversation, we are very sorry that the carrier delayed your delivery by 24 hours. However, we are delighted that our products are to your liking? Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Several times during the label application process, glue has gotten onto the garment.
Fatdos
Translated review
Answer from Petit-Fernand
Thank you for writing to us. We have contacted you to discuss this matter. No traces of glue should appear after applying your iron-on labels. We remain at your disposal. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
The products are good, but still expensive.
Samantha
Translated review
Answer from Petit-Fernand
Hello Samantha, Thank you for your message. We are constantly working to provide the best possible value to our customers while maintaining the quality of our service. We welcome any suggestions on how we can better meet your needs and thank you. Have a nice day, Camille C-Monetiquette
2
/5
★★☆☆☆
You have changed the silkscreen printing and quality. From one year to the next it has gone down a lot, and the price has not. It looks bad printed and the silkscreen is not well defined.
Monica Azcona
Translated review
Answer from Petit-Fernand
Hi Monica, Thank you for taking the time to write to us. We are sorry to hear about this printing problem with your labels. We have just contacted you to help you as soon as possible. Good day, Camille Petit-Fernand
3
/5
★★★☆☆
Disappointed some labels did not hold up to washing and peeled off...
Mme Marie -laure
Translated review
Answer from Petit-Fernand
Hello Marie-Laure, We're very sorry that your labels are coming off like this. We've been in touch with you to find out what's going on and provide you with the best solution. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
The purchase of the product was perfect (choice, personalization, delivery, fitting of the labels), but I was very disappointed by the resistance. The garments were washed at 40 degrees (not in a private washing machine, but in a commercial washing machine) and unfortunately the labels only held up to one or two washes at best.
Céline
Translated review
Answer from Petit-Fernand
Thank you for writing to us. Further to our telephone conversation, we're sorry to hear that professional laundering has affected the quality of our labels on some of your towels. We hope that the solution we have proposed meets your expectations. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
There was nothing wrong with the product, but I didn't realise it was being posted from France. Despite the French name, I'd checked it was a .Co.uk website, and noted you'd said Royal mail would be delivering, and that your dispatch was within 48 hours. I was under a deadline as my mum was moving to a care home. Due to it coming from France the labels didn't arrive in time, meaning the labels ordered can now not be used, and we had to pay again for an alternative. I wish I'd known postage would take longer than normal royal mail within the UK. Also, make your account before placing your order. I made it directly following my order, but it could not be linked to my order, meaning I couldn't track it.
Liz
Answer from Petit-Fernand
Good morning Liz, Thank you for your message. We are very sorry that the order arrived late because of the mail. Unfortunately we cannot do anything about this. However, we hope that you are satisfied with the labels and their quality. Have a lovely day:) Chiara Petit-Fernand
2
/5
★★☆☆☆
The delivery time was exceeded and did not arrive in time for my children's departure.
Marina Artero
Translated review
Answer from Petit-Fernand
Hello Marina, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
Unfortunately, the product did not arrive on time. Despite this, the call center arranged for the order to be resubmitted at 0 cost, and on the third dispatch it finally arrived at its destination.
Ylenia B.
Translated review
Answer from Petit-Fernand
Good morning Ylenia, Thank you for sharing your experience. We are glad you received your order and sorry for the delay due to the mail. However, we hope you are satisfied with the labels you received 🙂 We thank you for your trust, Have a nice day ?? Chiara Petit-Fernand
3
/5
★★★☆☆
Product arrived all wet so some labels are unusable shame Otherwise nothing to complain about.
Blandine S
Translated review
Answer from Petit-Fernand
Hello Blandine, We're sorry to hear that you've received a damaged order. We have just contacted you to find out more about the problem. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
My order has not arrived. Customer Service offered me a new shipment but this one has not arrived either, besides I have to wait the same delivery time as a normal package when I have already waited for it with the first shipment that never arrived, I have waited 20 days for some labels that have never arrived.
..
Translated review
Answer from Petit-Fernand
Hello, We are very sorry to hear that the post office did not deliver your order the first time. The shipment we have sent you again at our expense should reach you by the end of this week. Please let us know when it arrives. Good day, Camille Petit-Fernand
3
/5
★★★☆☆
The order was easy to place, but complicated to send and receive. The delivery times quoted are not always correct.
Julien Dufrane
Translated review
Answer from Petit-Fernand
Hello Julien, Thank you for your feedback. We are sorry to hear that the delivery took longer than expected. However, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
Great products, but weeks for them to arrive. I since ordered two more sets and have been waiting over a month.
Va-uk
Answer from Petit-Fernand
Hi, We are really sorry that your order took a while to arrive. Our customer service is always available to help you. Kind regards, Chiara Petit-Fernand
2
/5
★★☆☆☆
Hello, the labels are very nice but it's a shame you didn't put them in a waterproof envelope... the envelope got soaked. The stickers don't stick very well any more and the labels for ironing on clothes, in my opinion, won't be as effective any more. Best regards. Donia Ben Sliman
Donia Ben Sliman
Translated review
Answer from Petit-Fernand
Hello Donia, Thank you very much for your feedback. We have tried to contact you by phone and have also sent you an e-mail so that we can suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
I'm a bit disappointed because the self-adhesive labels don't always stick well and I had to use several for one garment.
Kiki
Translated review
Answer from Petit-Fernand
Hello Hakila, Thank you very much for your feedback. We are very sorry to hear about the inconvenience concerning your order. We have just contacted you so that we can offer you a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
The site asks for a delivery address that you fill in, and finally sends the parcel to another location far, far away from the one you want, and a day later than promised. Tip: don't pay extra for delivery.
Patrick Gourdon
Translated review
Answer from Petit-Fernand
Hello, We are very sorry that you have experienced difficulties with the delivery of your order. Unfortunately, we have no influence over the postal service and carriers. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
Labels are difficult to separate from self-adhesive inserts
Mélanie Martin
Translated review
Answer from Petit-Fernand
Hi Melanie, Thank you very much for your feedback. We have just contacted you for more information. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
Nice, intuitive website. Fast shipping, but ecologically very shocking. I ordered 4 boxes of snacks, which were shipped in 2 cartons with tape firmly attached, even though all 4 boxes fit easily into a single carton. A waste of cardboard, Scotch tape and space in transit. It's worth noting, however, that the products are protected by cardboard rather than plastic bubble-wrap.
Sarah Descamps
Translated review
Answer from Petit-Fernand
Hello Sarah, Thank you very much for your feedback. We'll make a note of it and pass it on. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
So. Glad to have received the booklets of labels, except that I had to dismantle the two booklets ordered because the names of the children were mixed up, fortunately my husband saw it, not too cool ???
Isabelle
Translated review
Answer from Petit-Fernand
Hello Isabelle, Thank you very much for your feedback. However, you can indicate when you order that you would like separate notebooks. You can also call us next time to make sure this is taken into account when assembling the booklets. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
I've been ordering all these labels for years, and the girls are delighted to be able to choose everything, from the color to the decoration.
Pammam
Translated review
Answer from Petit-Fernand
Hello Pascale, Thank you for your feedback. Unfortunately, after checking, we can confirm that you ordered self-adhesive labels for objects and not for clothing. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
Hello, Regarding the site and payments nothing to report ...? Delivery ok !on time and the delays are very short ?? On the other hand, I've been ordering from you for 3-4 years now +~ and unfortunately I find that the quality of the labels has gone downhill! Already not too much renewal in colors, design And especially what disappointed me, is the quality of printing and textile labels placed on coats end up on the backs of my children! Before, I never had to worry about the labels sticking too much? That's all in good spirit, because I really like your site and would recommend it. Best regards
Mélissa Paternostre
Translated review
Answer from Petit-Fernand
Hello Mélissa, Thank you very much for your very constructive feedback. We have just contacted you by phone and e-mail to discuss the details with you. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
Very small bag a little disappointed
Hubert Huleux
Translated review
Answer from Petit-Fernand
Hello Élodie, Thank you very much for your feedback. However, all the dimensions of the bag you ordered can be found in the product description on our website. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
The product WONDERFUL, the delivery service ... I was surprised to find the stickers in the mailbox without an envelope, no wrapping, they were just as they were. It is the 1st time this has happened to me
Michelle Harrison
Translated review
Answer from Petit-Fernand
Hi Michelle, Thank you for writing to us. We are sorry to hear that Correos delivered your order without the envelope, it has never happened to us before. However we are delighted that our products are to your liking. Thank you for your loyalty ! Good morning, Camille Petit-Fernand
3
/5
★★★☆☆
The labels are lovely, too bad the envelope arrived all wet. I hope they're not damaged.
Audguil
Translated review
Answer from Petit-Fernand
Hello Audrey, We've just contacted you to get more details about the status of your order. We look forward to hearing from you. Have a nice day, ? Elise, C-MonEtiquette