/10
★★★★★
based on 134943 reviews published
★★★★★
based on 134943 reviews published
Latest customer reviews
5
/5
★★★★★
Easily navigable site with a good variety of products. The thing I appreciated most, unlike other sites, is the customization with wide choice of designs, backgrounds, fonts and colors.
Erika
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1
/5
★☆☆☆☆
The last order I placed, some of the hot melt labels do not stick properly. They come off when I wash the garment. This has never happened to me before.
Noelia Fernández
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Answer from Petit-Fernand
Dear Noelia, we are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
5
/5
★★★★★
Very good products. I recommend it!
Céline
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1
/5
★☆☆☆☆
In addition to taking more than 10 days to receive the order, the labels have come to me wrong, according to them I made the wrong order. By email they have not even answered me and by phone the answer is... "sorry the order is fine...".
Marta Delgado
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Answer from Petit-Fernand
Hi Marta I am sorry you did not have a good experience with us, I invite you to contact our customer service at [email protected] if you would like to make another complaint Good evening, Melina
3
/5
★★★☆☆
This is my second order. This time I am really dissatisfied! Only after a request (one week later) when the order will be shipped, a partial delivery was sent. The customer should be informed when ordering that the order will not be dispatched after 48 hours, AS PROMISED. Then everyone can decide for themselves whether they want to wait months for the order or not. Three weeks have now passed and the rest of the order has still not been dispatched. Zero information. Nothing. But the money was debited directly. Should have ordered somewhere else. I will definitely not order from esistmeins again.
Lydia W.
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Answer from Petit-Fernand
How do you do? Thank you for your order at Esistmeins.de! We regret that there were problems with your delivery and invite you to contact our customer service at: [email protected] so that we can help you. Mfg, Esistmeins.de
3
/5
★★★☆☆
Hello Disappointed labels do not hold and 1st wash at 30 degrees peel off.
Sandra Mumber
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Answer from Petit-Fernand
Hello Sandra, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I had ordered 3 products. Only 2 arrived. After a complaint and a phone call a new order was placed but I'm still waiting and it's been more than 10 days.
Angie
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Answer from Petit-Fernand
Hello Angie Thank you for sharing your opinion, we are sorry we will send you Louna's gourd as soon as possible. See you soon, Melina
4
/5
★★★★☆
Very happy with the personalized water bottle, which is of excellent quality and capacity. We were already familiar with this product and had already been won over. However, we were disappointed with the personalized bag. We found it a little small and the colors very bland. On the other hand, receipt of the order took longer than on other occasions.
Sandra Gicquel
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4
/5
★★★★☆
The order was received fairly quickly. I'm sorry I didn't have more information about the delivery date. I ordered the personalized bottle. I find that the neck is not very easy to use for a 3 year old. It seems solid and doesn't leak. Another small regret: it's not dishwasher-safe.
Elodie
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1
/5
★☆☆☆☆
The parcel arrived 1 week later. As I had already started the new school year, I was unable to label my children's equipment. Really disappointed....
Elodie
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Answer from Petit-Fernand
Hello Elodie, I'm sorry you received your order late ? Good day, The C-MonEtiquette team
5
/5
★★★★★
I placed an order for self-adhesive clothing labels and was very satisfied. I placed another order for wooden labels to hang on her schoolbag...delighted with my order, which was delivered very quickly.
Delphine Huchet
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5
/5
★★★★★
These labels are very practical to use. The ability to customize them is a plus. Completely satisfied.
Gisele
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5
/5
★★★★★
Friendly professional and punctual
Silvia S.
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2
/5
★★☆☆☆
Order delay of more than 2 weeks, products shipped in 2 shipments without any warning of the delay of one of them. I paid the shipping costs, of course.
Maëlys Callard
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Answer from Petit-Fernand
Hello Maelys Thank you for sharing your opinion, we are sorry that there has been a delay on your order. If you would like a refund of the shipping costs, please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I have been waiting 15 days for the order. I have not received a confirmation SMS but I have been charged. I have sent many emails and no cnt. This is a disgrace! Do me the favor to answer and say where is my order or return the money.
Lucy
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Answer from Petit-Fernand
Hi Lucy I'm sorry you haven't received your labels yet, I invite you to contact our customer service at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I'm still waiting for my refund for the parcel I didn't receive, they're very difficult to contact, don't answer the phone or emails! 3 weeks of waiting! Your bank is abroad? Dissatisfied
Sarah
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Answer from Petit-Fernand
Hello Sarah After checking, we have indeed refunded your order on 11/09 and our bank is in France Good day, Melina
5
/5
★★★★★
Quality product and responsive customer service
Aurelie
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1
/5
★☆☆☆☆
I've never received my order and the after-sales service is playing dead, it's a real mess! No response by email, by phone, on the Facebook page either...it's the first time I've been so dissatisfied and outraged by the failure to manage a dispute...if back-to-school is a big period, hire staff to satisfy your customers. I'm going to have to order elsewhere, even though I was totally won over by your products.
Leslie
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Answer from Petit-Fernand
Hi Leslie Please contact us at [email protected] to let us know whether you would like a refund or to return your order. Good day, Melina
5
/5
★★★★★
Delighted as with every order! Very serious and good quality! I recommend more! My son loves the 2 bottles
Marine Vigneau
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5
/5
★★★★★
Fast, and nice, high-quality labels!
M?lanie
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5
/5
★★★★★
I am very satisfied with my last order (as with the previous ones). Quality product, fast shipping and very responsive customer service (problems with La Poste...). Thank you very much.
Alexandra
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1
/5
★☆☆☆☆
I have not received my full order...
Karine Billet
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Answer from Petit-Fernand
Hello Karine thank you for sharing your opinion, we will send you the yellow lunchbox as soon as possible. We apologize for the inconvenience, Melina
4
/5
★★★★☆
Product complies but unfortunately I had to contact you several times to get my order, delivery made after more than two weeks when announced under 48 h ...
Angélique Aiello
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5
/5
★★★★★
Super product received in 1 week. The gourd corresponds to the design chosen. Super happy.
Elodie
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1
/5
★☆☆☆☆
You mention fast delivery! We waited over a week to receive our labels. Even though we had parcel tracking, tracking was impossible. And when we try to contact you, there's never any answer! Very very disappointed!
Gaelle
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Answer from Petit-Fernand
Hello Gaelle, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please send a complaint to [email protected] Have a nice day, Melina
5
/5
★★★★★
Easy ordering and fast delivery
Anne-sophie David
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1
/5
★☆☆☆☆
Non-existent customer service. I have been waiting for my order for 20 days and it is still in manufacturing. I find myself in school started without the materials I needed and without any kind of response from the company that has already cashed my money! By filling out contact form from their site They send standard responses that are the same for everyone (mine says they have shipped the products when in my account from their site they have been in manufacturing for 20 days)
Daniela
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Answer from Petit-Fernand
Dear Daniela, Thank you for your comment. Unfortunately, I do not have any reference (neither your last name nor order number or email address) so I cannot verify. If you received an automated response email maybe you sent the request via online form, please contact me via email at [email protected] or via Messenger or by phone at +33 972 591 149, we will find a solution to the problem. Looking forward to your contact Regards Caterina
5
/5
★★★★★
I received the labels quickly and of good quality I recommend
Marlène
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5
/5
★★★★★
Never disappointed with my orders. The labels hold up perfectly even after several washes, and there's plenty of choice in personalization to delight the children. For the comforters, this is the 3rd time I've used the same labels for back-to-school.
Julie Oury
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3
/5
★★★☆☆
Gourd magnificent and of good quality, label super pretty and funny for the children, on the other hand, the iron-on labels much are gone after 3 washings .. and the sticky labels clothing idem .. for so much I respected the instructions with the installation and the waiting before use. And machine wash at 30 ... so very disappointed for the clothes. But great for objects and shoes.
Lola Grunig
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Answer from Petit-Fernand
Hello Lola, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team