/10
★★★★★
based on 125941 reviews published
★★★★★
based on 125941 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The labels are lovely, too bad the envelope arrived all wet. I hope they're not damaged.
Audguil
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Answer from Petit-Fernand
Hello Audrey, We've just contacted you to get more details about the status of your order. We look forward to hearing from you. Have a nice day, ? Elise, C-MonEtiquette
2
/5
★★☆☆☆
The labels don't last more than 3 or 4 washes at 30 degrees and they were put on high steam with the iron...very disappointed?
Tonia Romani
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Answer from Petit-Fernand
Hello Tonia, We're sorry to hear that you're experiencing difficulties with your labels. We've just contacted you for more details. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
Unfortunately the stickers didn't arrive in the specified time. A full refund was given. Have used previously and always been good so guess this time they just got lost.
Maria
Answer from Petit-Fernand
Dear Maria, Thank you for your message. We are really sorry for this inconvenience. all our apologies, and thank you for your trust. Have a lovely day, Chiara Petit-Fernand
2
/5
★★☆☆☆
We had to wait a very long time for our name tags and then they came with the wrong name. The correct product arrived relatively quickly. But I personally wouldn't order again. But the quality of the goods is quite good.
Sabrina V.
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Answer from Petit-Fernand
Hello, We are very sorry that you have had such an experience with EsIstMeins. ?? However, we are pleased that you like your labels. ?? Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
Several orders already placed with no particular problems, but on the last order the prints were not of very good quality and the iron-on label paper was missing.... Too bad
Claire Marotin
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Answer from Petit-Fernand
Hello Claire, Thank you very much for your feedback. We have just contacted you to get more details about this problem. We look forward to hearing from you ? Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
It took much longer than expected
Diana Ponce
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Answer from Petit-Fernand
Hi Diana, We sincerely regret this delay in delivery by Correos. However, we hope that as far as our products are concerned, everything is to your liking. Do not hesitate to share your opinion about your labels 🙂 Good day, Camille Petit-Fernand
3
/5
★★★☆☆
My first order was lost, so I waited more than 10 days unnecessarily, then customer service immediately replied that they would send me a new order, which arrived after 9 days. Great and professional customer service, but shipping to improve.
Giulia Z.
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Answer from Petit-Fernand
Dear Giulia, Thank you for sharing your opinon and for positively rating our customer service ?? Good day, Chiara Petit-Fernand
2
/5
★★☆☆☆
My shipment has not arrived. The money will be refunded but I still lost time and didn't get what I needed.
Ursula
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Answer from Petit-Fernand
Hello Ursula, Thank you for your review. We are sorry that you had a bad experience. However, we hope to see you again soon. Have a nice day, ? Elise, EsIstMeins
3
/5
★★★☆☆
I had purchased clothing labels a few years ago for my first child. To date, unfortunately, I cannot be as satisfied as I was then. I made a purchase for my second child and many of the labels remain in the washing machine, peeling off from the clothes.
Flaviana
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Answer from Petit-Fernand
Good morning Flaviana, Thank you for your comment. One of our operators will contact you in the day to help you 🙂 I wish you a good day, Chiara Petit-Fernand
2
/5
★★☆☆☆
As the goods come from France, the delivery time is far too long. Labels are easy to work with.
Jochen B.
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Answer from Petit-Fernand
Hello Jochen, We are sorry that the delivery took longer than expected. However, we are pleased that you like the labels. ? Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
I received the incorrect order. I contacted customer service and they said they would send out my correct order and I would it in receive 7-10 days. 14 days later I still haven't received it!
Rb
Answer from Petit-Fernand
Hello, Thank you for your message. A member of our team will contact you to help. Have a lovely day, Chiara Petit-Fernand
3
/5
★★★☆☆
Received quickly. A little disappointed with the quality, as it comes off easily on some garments. What a shame!
Sonia
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Answer from Petit-Fernand
Hello Sonia, Thank you very much for your phone call. I can confirm that this is indeed a quality anomaly, and that's why we're sending the order back to you. Please keep us informed about the second shipment. See you soon! Sandra C-MonEtiquette
3
/5
★★★☆☆
I've ordered children's bottles before, and the drawings were printed on the bottle, but now they're glued on. Very disappointed. I have increased my rating because the customer service is really top notch and that's worth mentioning! Thank you
Alexandra Mariage
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Answer from Petit-Fernand
Hello Alexandra, It was a pleasure to talk to you over the phone. Your feedback as a childminder is very valuable in helping us improve our products and services. See you soon, ? Sandra C-MonEtiquette
3
/5
★★★☆☆
Good-quality labels, but I find that the sizes don't fit - too big to stick on most clothing labels.
Marie Anquetil
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Answer from Petit-Fernand
Hello Marie, We've just contacted you by email to find out a little more, and understand what size it is and for what type of garment. Have a nice day, ? Sandra C-MonEtiquette
2
/5
★★☆☆☆
I have not yet received the order that was sent to me due to an error in the order form.
Laura GarcĂa Romo
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Answer from Petit-Fernand
Hi Laura, In relation to our phone call, we agreed that you let us know so we can help you. Greetings, and thank you very much for your confidence Laura. Sandra from Petit-Fernand
2
/5
★★☆☆☆
My labels have not yet arrived more than 15 days later almost 20 I still have not received the labels good day
Salvò S.
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Answer from Petit-Fernand
Good morning Samanta, One of our operators has corrected your shipping address and sent the labels back to you! Good day, Chiara Petit-Fernand
2
/5
★★☆☆☆
Nice contact fast delivery
Silvia P.
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Answer from Petit-Fernand
Hello Silvia, Thank you for your review. We are sorry to hear that your labels are peeling off. Of course this should not happen! We have just contacted you to get more information about this. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
The labels for the clothes don't fit....je suis déçu
Aurélie Verplancke
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Answer from Petit-Fernand
Dear Aurélie, I'm sorry to read your message, but unfortunately there's a quality problem with your labels. They are used to sticking and resisting for a very long time. We have just contacted you by phone and email to help you as soon as possible. We look forward to hearing from you. See you soon, Sandra from C-MonEtiquette
3
/5
★★★☆☆
I usually love these clothing labels but the last book I got just doesn't stick and come off in the wash. Never had problems before but with this latest batch I am. Shame really as I do love them.
Jessica M.
Answer from Petit-Fernand
Dear Jessica, Thank you for your message. A member of our team will contact you to help you. Have a lovely day, Chiara Petit-Fernand
2
/5
★★☆☆☆
After wrong delivery the communication was great. No problem there but been waiting ages where I needed those names for my son for nursery and not been able to name them .
Barbora K.
Answer from Petit-Fernand
Dear Barbora, We are really sorry for that. A member of Petit-Fernand costumer service will contact you to help. Have a lovely day, Chiara Petit-Fernand
3
/5
★★★☆☆
My first two orders were just perfect, with incredible print quality and colors. The latest one is rather disappointing. The colors are far from what I had selected and the printing of the text is not as sharp. Disappointed...
Salima
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Answer from Petit-Fernand
Hello Salima? We have just contacted you following your message, in order to help you and better understand what this is all about. We look forward to hearing from you, and assure you that a solution will be proposed. Have a nice day, Sandra from C-MonEtiquette
3
/5
★★★☆☆
The design is beautiful, however it didn't come with the ironing paper as stated on the card it came with. Everything else is brilliant
Cc
Answer from Petit-Fernand
Hello Claudine, Thank you for your wessage. A member of our team will contact you to help you. Have a lovely day, Chiara Petit-Fernand
3
/5
★★★☆☆
I placed an order with the same symbols, colors and font as a previous order. But the labels I received had a print color that did not match what I wanted. Everything looked drained, the orange appeared mustard brown.
Ssn
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Answer from Petit-Fernand
Good morning Susana, Thank you for your message. One of our operators will contact you in the day to have more information about it. Good day, Chiara Petit-Fernand
3
/5
★★★☆☆
On the whole I am very satisfied, the only thing I find a pity is that the stickers come off after one or two washes.
Eugt.
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Answer from Petit-Fernand
Hello, thank you for your review. We are sorry to hear that your labels are peeling off. Of course this should not happen! We have just contacted you to get more information about this. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
I am satisfied with the labels, but the prices seem a bit expensive to me.
Cristina MartĂnez PĂ©rez
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Answer from Petit-Fernand
Hi Cristina, thank you for sharing your opinion. We would like to know a little more about what you think of our products, the quality and the price. We manufacture everything ourselves in Bordeaux, and we have our own team of graphic designers. We would love to talk to you on the phone. Regards, Sandra de Petit-Fernand
3
/5
★★★☆☆
Nice products, in my opinion the shipping however a bit expensive you should put it free for those who spend more than a tot for the rest the products are great and quality
Laura B.
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Answer from Petit-Fernand
Good morning Laura, Thank you for your message and advice, your opinion is important. Please be happy that you are satisfied with our products. Have a good gionrnata ?? Chiara Petit-Fernand
2
/5
★★☆☆☆
Well, first I placed an order and it never arrived. I had to write saying that it had not arrived. They gave me two solutions. Send it again or refund. I asked them to send it again and this time it has arrived. But I don't understand why the first one didn't arrive.
Maialen
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Answer from Petit-Fernand
Hi Maialen, We don't understand why it wasn't delivered either. But we resend it to you again, and we hope you are convinced of our quality, and illustrations. Have a wonderful day. Sandra from Petit-Fernand
3
/5
★★★☆☆
Wash-resistant adhesive labels for clothes, good ones for shoes too but prices a bit too high
Chiara F.
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Answer from Petit-Fernand
Good morning Chiara, Thank you for your feedback, it is very important to us. We are very pleased that you tested the durability of our labels anyway. I wish you a good day ? Chiara Petit-Fernand
3
/5
★★★☆☆
Unfortunately I am not so satisfied, I have already had to scrape several out of my washing drum or they have come off and stuck to other items of clothing. I'm a bit disappointed
Anna G.
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Answer from Petit-Fernand
Hello Anna, We are sorry to hear that your labels are peeling off. Of course this should not happen! We have contacted you for more information. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Delivery time not as stated.
Canel
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Answer from Petit-Fernand
Hello, We are sorry that the delivery of your order has taken longer than expected. Please note that we have no control over the postal service, but we hope you enjoy your order! ? Have a nice day, Elise, EsIstMeins