/10
★★★★★
based on 135880 reviews published
★★★★★
based on 135880 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I received my package in 2x and one item is missing
Severine D.
purchased on 24/08/2025
Translated review
Answer from Petit-Fernand
Hello Severine,
we are sorry for this issue when receiving your order. Our customer service has already contacted you and has provided a solution to your request.
Best regards,
Chiara C-MonEtiquette
we are sorry for this issue when receiving your order. Our customer service has already contacted you and has provided a solution to your request.
Best regards,
Chiara C-MonEtiquette
1
/5
★☆☆☆☆
Very satisfied with the labels. But this is the first time I order something other than labels and I am disappointed. I just received the order that had been delayed and it is not the right design..
Audrey S.
purchased on 25/08/2025
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Answer from Petit-Fernand
Hello Audrey,
thank you for your feedback and your loyalty. We are sorry for this design error. Our customer service has already contacted you and has resolved this situation.
Best regards,
Chiara, C-MonEtiquette
thank you for your feedback and your loyalty. We are sorry for this design error. Our customer service has already contacted you and has resolved this situation.
Best regards,
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
Delay in the delivery of the order and lack of responsiveness and follow-up from customer service.
Anjaratiana Léonie M.
purchased on 26/08/2025
Translated review
Answer from Petit-Fernand
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order was disrupted and that our customer service did not meet your expectations. Your feedback is valuable and will help us improve our responsiveness.
Best regards,
Chiara C-Monetiquette
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order was disrupted and that our customer service did not meet your expectations. Your feedback is valuable and will help us improve our responsiveness.
Best regards,
Chiara C-Monetiquette
1
/5
★☆☆☆☆
-
Mohammed M.
purchased on 26/08/2025
Translated review
Answer from Petit-Fernand
Hello Mohammed,
We are sorry to hear that our labels do not meet your satisfaction. Our customer service will contact you by email to assist you as best as possible.
Best regards,
Chiara C-MonEtiquette
We are sorry to hear that our labels do not meet your satisfaction. Our customer service will contact you by email to assist you as best as possible.
Best regards,
Chiara C-MonEtiquette
1
/5
★☆☆☆☆
The items are in accordance with the description, but the fast delivery method by Chronopost, which is very expensive, was useless; I received it 7 days after the shipment by the company. So don't pay for fast delivery because that's not the case.
Julien D.
purchased on 25/08/2025
Translated review
Answer from Petit-Fernand
Hello Julien,
We are sorry for this inconvenience regarding the delivery. We have just contacted you to help you and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
We are sorry for this inconvenience regarding the delivery. We have just contacted you to help you and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
Order not received
Fidaa B.
purchased on 24/08/2025
Translated review
Answer from Petit-Fernand
Hello,
we are sorry that you have not received your order. Our customer service has already contacted you to assist and has sent a new package.
Best regards,
Chiara, C-MonEtiquette
we are sorry that you have not received your order. Our customer service has already contacted you to assist and has sent a new package.
Best regards,
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
Order for the return still nothing received
Valentine W.
purchased on 25/08/2025
Translated review
Answer from Petit-Fernand
Hello Valentine,
we are sorry for this delay regarding the delivery. We have just contacted you to assist and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
we are sorry for this delay regarding the delivery. We have just contacted you to assist and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
Very disappointed! I pay an extra fee to be delivered quickly and it takes more than a week to receive my product when it was supposedly sent in 24 hours! It was something urgent so I am disappointed.
Pascaline T.
purchased on 25/08/2025
Translated review
Answer from Petit-Fernand
Hello Pascaline,
we are sorry for this setback regarding the delivery. We have just contacted you to help you and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
we are sorry for this setback regarding the delivery. We have just contacted you to help you and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
I bought labels recently and many of them came off after the first machine wash. I am surprised because I had made a purchase two years ago and that did not happen.
Cécile D.
purchased on 24/08/2025
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Answer from Petit-Fernand
Hello Cécile,
Thank you for taking the time to share your experience. We are sorry to learn that the labels you purchased did not meet your satisfaction. Your feedback is valuable to us, and we will review it to improve the quality of our products. Please do not hesitate to contact us directly so we can assist you better.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your experience. We are sorry to learn that the labels you purchased did not meet your satisfaction. Your feedback is valuable to us, and we will review it to improve the quality of our products. Please do not hesitate to contact us directly so we can assist you better.
Best regards,
Giulia C-Monetiquette
1
/5
★☆☆☆☆
It does not stick properly on the clothes
Jennifer T.
purchased on 25/08/2025
Translated review
Answer from Petit-Fernand
Hello Jennifer,
Thank you for taking the time to share your feedback. We are sorry to learn that our products did not meet your expectations regarding adhesion. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us if you need assistance or if you would like to discuss your experience.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your feedback. We are sorry to learn that our products did not meet your expectations regarding adhesion. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us if you need assistance or if you would like to discuss your experience.
Best regards,
Giulia C-Monetiquette
1
/5
★☆☆☆☆
It is noted that we can rectify our order if we notice our mistake quickly. Mistake noticed within 3 hours but very difficult +++ to change the order. I am first asked for additional information even though it was an order with a single product and my first email already contained the requested information, only to receive a response the next day where I have to send within 30 minutes the wish to cancel my order. Let's just say that 30 minutes is very short when we are working and do not have our nose on the phone. I managed with it, but I would not recommend
Océane L.
purchased on 25/08/2025
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Answer from Petit-Fernand
Hello,
We are sincerely sorry for the inconvenience caused and thank you for taking the time to share your experience.
We fully understand your frustration regarding the very short deadlines to modify or cancel an order. Indeed, our goal is to start production as quickly as possible to ensure fast shipping and allow our customers to receive their product in the best possible time.
That is why modification requests must be made within a very limited timeframe. After this period, the process is already underway and it becomes very difficult, if not impossible, to intervene without delaying the entire production chain.
That said, we take your feedback into account to further improve our communication and responsiveness. We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
Giulia C-Monetiquette
We are sincerely sorry for the inconvenience caused and thank you for taking the time to share your experience.
We fully understand your frustration regarding the very short deadlines to modify or cancel an order. Indeed, our goal is to start production as quickly as possible to ensure fast shipping and allow our customers to receive their product in the best possible time.
That is why modification requests must be made within a very limited timeframe. After this period, the process is already underway and it becomes very difficult, if not impossible, to intervene without delaying the entire production chain.
That said, we take your feedback into account to further improve our communication and responsiveness. We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
Giulia C-Monetiquette
1
/5
★☆☆☆☆
The writing on a stamp is not straight, and when I print, the ink comes out sideways.
Perrotta E.
purchased on 10/08/2025
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Answer from Petit-Fernand
Good morning Elena,
Thank you for your feedback. We are sorry to learn that you encountered problems with the stamp and the ink. Your experience is important to us, and we are working to improve the quality of our products. We invite you to contact us directly to resolve the situation.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry to learn that you encountered problems with the stamp and the ink. Your experience is important to us, and we are working to improve the quality of our products. We invite you to contact us directly to resolve the situation.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
Not satisfied at all! I received labels with a name and surname that do not match my order at all! Help!
Solene N.
purchased on 25/08/2025
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Answer from Petit-Fernand
Hello Solene,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we would like to resolve this issue as soon as possible. I have contacted you by email to discuss directly.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we would like to resolve this issue as soon as possible. I have contacted you by email to discuss directly.
Best regards,
The C-Monetiquette team
1
/5
★☆☆☆☆
Labels ordered on 25/08 with standard delivery of 5-10 days. It is now 9/09 and I still haven't received anything while I was assured that I would receive them by 8/09 at the latest: what a disappointment!
Sophie D.
purchased on 25/08/2025
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Answer from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not arrive within the expected timeframe. We have processed a refund for your order.
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your experience. We are sorry to hear that your order did not arrive within the expected timeframe. We have processed a refund for your order.
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
The adhesive came off after two days of use. For the cost incurred, I expected something more resistant and durable.
Tesse V.
purchased on 12/07/2025
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Answer from Petit-Fernand
Good morning Valentina,
Thank you for your feedback. We are sorry to learn that you encountered a problem with the adhesive. Customer satisfaction is fundamental to us and we are keen to constantly improve. We invite you to contact our customer service to resolve the situation.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry to learn that you encountered a problem with the adhesive. Customer satisfaction is fundamental to us and we are keen to constantly improve. We invite you to contact our customer service to resolve the situation.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
The labels are of poor quality because after the first wash, they all came off
Assa Corinne O.
purchased on 24/08/2025
Translated review
Answer from Petit-Fernand
Hello Assa Corinne,
Thank you for taking the time to share your experience. We are sorry to learn that you encountered problems with the quality of our labels. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly so we can assist you.
Best regards,
Giulia from C-Monetiquette
Thank you for taking the time to share your experience. We are sorry to learn that you encountered problems with the quality of our labels. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly so we can assist you.
Best regards,
Giulia from C-Monetiquette
1
/5
★☆☆☆☆
Does not hold after 1 wash
Wendy M.
purchased on 24/08/2025
Translated review
Answer from Petit-Fernand
Hello Wendy,
Thank you for taking the time to share your experience with C-Monetiquette. We are sincerely sorry to hear that our products did not meet your expectations after a wash. Your satisfaction is our priority, and we are committed to improving the quality of our offerings. Please do not hesitate to contact us directly, we would be happy to find a solution together.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your experience with C-Monetiquette. We are sincerely sorry to hear that our products did not meet your expectations after a wash. Your satisfaction is our priority, and we are committed to improving the quality of our offerings. Please do not hesitate to contact us directly, we would be happy to find a solution together.
Best regards,
Giulia C-Monetiquette
1
/5
★☆☆☆☆
My labels arrived stapled in a booklet, but the two large staples were placed beyond the spine, so I ended up with some of the labels damaged by the staples, and the special paper for thermal bonding the labels was missing.
Eva S.
purchased on 21/08/2025
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Answer from Petit-Fernand
Hello Eva,
Thank you for your feedback and we are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.
We will examine this delivery issue and ensure that it does not happen again. We have just contacted you by email with a solution
Have a nice day,
Camille C-Monetiquette
Thank you for your feedback and we are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.
We will examine this delivery issue and ensure that it does not happen again. We have just contacted you by email with a solution
Have a nice day,
Camille C-Monetiquette
1
/5
★☆☆☆☆
Very disappointed! I ordered 2 notebooks (10 self-adhesive labels + 10 iron-on labels per notebook). The first notebook arrived with the wrong name and the second notebook arrived with 10 missing labels... I would not recommend this site, not serious at all...
Emilie L.
purchased on 24/08/2025
Translated review
Answer from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations. Your satisfaction is our priority, and we are committed to correcting these errors. We have contacted you to resolve this issue as quickly as possible!
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations. Your satisfaction is our priority, and we are committed to correcting these errors. We have contacted you to resolve this issue as quickly as possible!
Best regards,
The C-Monetiquette team
1
/5
★☆☆☆☆
I ordered labels with my son's name but received a different name
Lucie M.
purchased on 24/08/2025
Translated review
Answer from Petit-Fernand
Hello Lucie,
Thank you for taking the time to share your experience. We are sorry to learn that your order was not processed correctly. Your satisfaction is our priority, and we would like to resolve this issue quickly.
We hope that the solution provided met your expectations : )
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sorry to learn that your order was not processed correctly. Your satisfaction is our priority, and we would like to resolve this issue quickly.
We hope that the solution provided met your expectations : )
Best regards,
The C-Monetiquette team
1
/5
★☆☆☆☆
Used named labels, followed instructions and left for 48hrs. Within first wash all labels fell off in the wash. Very disappointed
Sophie C.
purchased on 14/08/2025
Answer from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
1
/5
★☆☆☆☆
Honestly terrible, it smudges in the corners, and the ink overflows on the back of the fabric, very expensive for a horror
Cecile V.
purchased on 24/08/2025
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Answer from Petit-Fernand
Hello Cécile,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your experience with C-MonEtiquette did not meet your expectations. Your feedback is valuable, and we take your comments very seriously to improve the quality of our products. We have just sent you an email and contacted you by phone to resolve this issue as quickly as possible.
Best regards,
The C-MonEtiquette team
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your experience with C-MonEtiquette did not meet your expectations. Your feedback is valuable, and we take your comments very seriously to improve the quality of our products. We have just sent you an email and contacted you by phone to resolve this issue as quickly as possible.
Best regards,
The C-MonEtiquette team
1
/5
★☆☆☆☆
I had ordered red labels and you delivered orange labels. My son was very disappointed.
Lauren J.
purchased on 21/08/2025
Translated review
Answer from Petit-Fernand
Hello Lauren,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you received orange labels instead of red ones. We understand your son's disappointment and wish to rectify this situation.
Your satisfaction is our priority, and we are committed to providing you with effective follow-up. We have just contacted you by email to offer you a solution 🙂
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you received orange labels instead of red ones. We understand your son's disappointment and wish to rectify this situation.
Your satisfaction is our priority, and we are committed to providing you with effective follow-up. We have just contacted you by email to offer you a solution 🙂
Best regards,
The C-Monetiquette team
1
/5
★☆☆☆☆
The "clothing" labels do not stick to the clothing... it's more than annoying...
Marie Et Gabriel D.
purchased on 23/08/2025
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Answer from Petit-Fernand
Hello Marie and Gabriel,
Thank you for your feedback. We are sorry to learn that our labels do not meet your expectations. Your satisfaction is our priority and we take your comments very seriously.
Our self-adhesive labels for clothing do indeed stick to the existing labels on your clothing for optimal hold as specified on our website.
Our team is available if needed.
Have a nice day,
Camille C-Monetiquette
Thank you for your feedback. We are sorry to learn that our labels do not meet your expectations. Your satisfaction is our priority and we take your comments very seriously.
Our self-adhesive labels for clothing do indeed stick to the existing labels on your clothing for optimal hold as specified on our website.
Our team is available if needed.
Have a nice day,
Camille C-Monetiquette
1
/5
★☆☆☆☆
The clothing labels come off easily after washing... I expected a really durable product. It's a shame because the design and idea are very nice.. but it's a pity to waste money like this and have to buy something to label everything again.
Lorena C.
purchased on 13/08/2025
Translated review
Answer from Petit-Fernand
Hello Lorena,
Our labels are made to withstand the washing machine and dryer up to 60°C.
You can contact our customer service for help
Good day,
Camille Petit-Fernand
Our labels are made to withstand the washing machine and dryer up to 60°C.
You can contact our customer service for help
Good day,
Camille Petit-Fernand
1
/5
★☆☆☆☆
I bought the iron-on labels... they all come off after the first wash despite following the usage instructions.
Lisa D.
purchased on 23/08/2025
Translated review
Answer from Petit-Fernand
Hello Lisa,
Thank you for taking the time to share your experience. We are sorry to hear that the iron-on labels did not meet your expectations. Your feedback is valuable, and we would be happy to help you resolve this issue. Please feel free to contact us directly to discuss a solution.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your experience. We are sorry to hear that the iron-on labels did not meet your expectations. Your feedback is valuable, and we would be happy to help you resolve this issue. Please feel free to contact us directly to discuss a solution.
Best regards,
Giulia C-Monetiquette
1
/5
★☆☆☆☆
The heat-adhesive labels come off after one wash at 30°C! And yet, I followed the instructions for sticking them... The sticky labels are satisfactory, however.
Coralie A.
purchased on 22/08/2025
Translated review
Answer from Petit-Fernand
Hello Coralie,
Thank you for taking the time to share your impressions. We are sorry to hear that you encountered difficulties with our heat-adhesive labels. Your feedback is essential in helping us improve the quality of our products. We are glad that you are satisfied with the sticky labels. I saw that our customer service has resolved the issue.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your impressions. We are sorry to hear that you encountered difficulties with our heat-adhesive labels. Your feedback is essential in helping us improve the quality of our products. We are glad that you are satisfied with the sticky labels. I saw that our customer service has resolved the issue.
Best regards,
Giulia C-Monetiquette
1
/5
★☆☆☆☆
The labels do not come off the sheet...bad, bad, bad.
Garbetta I.
purchased on 13/08/2025
Translated review
Answer from Petit-Fernand
Good morning Ilaria,
Thank you for sharing your experience with us. We are sorry to hear that the labels do not come off as expected. The quality of our products is a priority and we are working to resolve this type of inconvenience. Your satisfaction is important and we are committed to constantly improving.
Best regards,
Giulia from Petit-Fernand
Thank you for sharing your experience with us. We are sorry to hear that the labels do not come off as expected. The quality of our products is a priority and we are working to resolve this type of inconvenience. Your satisfaction is important and we are committed to constantly improving.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
Terrible all come off school uniform I would like a refund please
Sharon C.
purchased on 13/08/2025
Answer from Petit-Fernand
Hello Sharon,
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
1
/5
★☆☆☆☆
An item missing from the order and still waiting for a solution for 15 days
Angélique W.
purchased on 23/08/2025
Translated review
Answer from Petit-Fernand
Hello Angélique,
Thank you for your feedback. We are sorry to learn that you have encountered a problem with your order. Please know that we take your situation very seriously and we are striving to find a solution as soon as possible. Do not hesitate to contact us directly for personalized follow-up.
Best regards,
Giulia C-Monetiquette
Thank you for your feedback. We are sorry to learn that you have encountered a problem with your order. Please know that we take your situation very seriously and we are striving to find a solution as soon as possible. Do not hesitate to contact us directly for personalized follow-up.
Best regards,
Giulia C-Monetiquette