★★★★★
based on 50725 reviews published
Latest negative customer reviews
After uniforms have been washed the labels have come off!
Thank you for taking the time to share your feedback.
We’re sorry to hear that you experienced issues with our products during washing. Your satisfaction is important to us, and we’d like to better understand your experience in order to improve our services.
Please don’t hesitate to contact us directly to discuss it further.
Kind regards,
Giulia Petit-Fernand
I do not receive the labels
I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
Never received my order. But it was resent to me, I am waiting...
Thank you for taking the time to share your experience.
I confirm the refund of your order.
Best regards,
Sandra from the C-MonEtiquette team
A part of my order was missing, which was supposed to be settled.
Thank you for taking the time to share your opinion. We are sorry to learn that your order was incomplete.
Could you please contact us via our contact page to let us know the missing product?
We will send it to you very quickly.
Thank you for your understanding and for your trust in C-MonEtiquette.
Sandra L' team C-MonEtiquette
Despite having followed the instructions correctly, the clothing labels attached with the iron come off immediately after the first use of the garment or after the first wash.
Thank you for your feedback. We are sorry to hear that you have encountered problems with our product. Quality is a priority for us and we are committed to constantly improving. We invite you to contact our customer service, we will be happy to assist you and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
Unfortunately, the stickers come off immediately.
Thank you for your feedback and we are sorry to hear that you had a problem with our product. We would be happy to help you resolve the situation. Please contact us directly so we can offer you assistance.
Sincerely,
Giulia Petit-Fernand
I found the labels too small
Thank you for taking the time to share your feedback. We’re sorry to hear that you found our labels too small. Your input is valuable and helps us improve our offerings. Please feel free to contact us to discuss your specific needs, we’d be happy to help you find suitable solutions.
Best regards,
Giulia from Petit-Fernand
It comes off the clothing.
We are sorry that you had an unsatisfactory experience with our product. Your opinion is very important to us and helps us improve. We assure you that we are constantly working to offer the best possible quality.
To assist you, we just reached out via email 🙂
Have a good day,
Camille Petit-Fernand
An order with 2 batches of labels, only one delivered. Customer service is sending me another batch, which again does not arrive complete.
I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
The first name is misshaped because the z looks like an x. Very disappointed
Can you please contact us by email with a photo of the product in question? We are sorry to hear that.
Sandra from C-MonEtiquette
Unfortunately both the heat-adhesive labels for clothes and the labels for objects came off within a week
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We assure you that our goal is to offer high-quality products. We invite you to contact our customer service to find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
I haven't heard from my package for over a week
Thank you for taking the time to share your experience.
We see that your order has been delivered and hope that everything is to your liking.
Have a nice day,
Sandra from C-MonEtiquette
I have never received my tickets
Thank you for taking the time to share your experience. We are sorry to hear that you have not received your tickets. We have contacted you by email to find a solution 🙂
Alice C-Monetiquette
On one of the sheets the names came out blurry.
We greatly appreciate your comment. We are sorry that one of the names came out blurry. Your experience is very important to us.
We are available for anything 🙂
Have a good day,
Camille Petit-Fernand
Very disappointing product, I previously bought adhesive labels and did not encounter any difficulties. This time, the labels do not detach easily from the backing, as if they were poorly cut. Really disappointed
Oh no! I am really sorry, this is a quality anomaly.
I have sent you an email with the confirmation of the return.
Thank you again for the trust you place in us.
Have a nice day,
Sandra C-MonEtiquette
I am a regular customer but on the last lunch box ordered, the personalized label was poorly stuck so it peels off, I will never keep it as long as the first one and given the price, I am very disappointed
An email has been sent to you by our Customer Service to find you the best solution.
A huge thank you for your loyalty.
Have a nice day,
Sandra C-MonEtiquette
The heat-adhesive labels detach from the clothes
Thank you for sharing your experience. We are sorry to hear that the heat-adhesive labels did not meet your expectations. Our goal is to ensure the highest quality of our products. We invite you to contact our customer service to find a solution.
Best regards,
Giulia from Petit-Fernand
The labels come off after a wash
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered issues with our labels. Your feedback is valuable and helps us continue to improve the quality of our products.
I confirm the reshipment of the order.
Sandra
The C-MonEtiquette team
They come off
I am very sorry to read your message.
Our labels are made to withstand washes so we have just contacted you to help you.
Good day,
Camille Petit-Fernand
The thermo adhesive labels do not hold and neither do the self-adhesive ones.
Thank you for taking the time to share your opinion. We are sorry to hear that the labels did not meet your expectations. Customer satisfaction is our priority, and we take your feedback very seriously. We invite you to contact us directly via the contact form to resolve this issue and offer you an appropriate solution.
Your trust is essential to us, and we wish to provide you with the quality you deserve.
Sandra
C-MonEtiquette
I am very disappointed, I had ordered labels that never arrived... my daughter was very disappointed because we made them together and she was eagerly waiting for them.
We are sincerely sorry to hear that you have not received your labels and understand your daughter's disappointment.
We have refunded you following your request.
Sandra C-MonEtiquette
Hello, I haven't received anything to date. Best regards.
Thank you for your feedback. We are sorry to hear that you have not yet received your order. We have contacted you by email to assist you.
Sandra
C-MonEtiquette.
I made a request to modify the order for a custom stamp. I received my initial order and it was not modified. Moreover, the stamp is not of good quality. It smudges on one of the corners, leaving a mark in addition to the inscription: I am disappointed at 30 euros for the stamp, it would be better to write it myself at home on the clothes.
Hello, In previous occasions we bought heat-adhesive labels for clothing and it was perfect, they haven't come off in 2 years. This time, following the same process, they have all come off in the first wash. I can't request a refund because I have already used many, but I am not satisfied this time.
I am very sorry to read your message.
Your labels should not come off like that from your garments. We just proposed a solution via email.
Have a good day,
Camille Petit-Fernand
Still no order despite chasing & being told another has been sent.
The labels do not stick. I am not satisfied with the product.
I confirm the return of the entire order.
We apologize for this quality issue.
Have a nice day,
Sandra C-MonEtiquette
I haven't received anything, the pickup point is still closed
Thank you for your feedback. We apologize for this inconvenience. Please know that we are committed to resolving this issue quickly. An email has been sent to assist you.
See you soon,
Sandra C-MonEtiquette
The stick on labels don’t stay on after being washed.
Thank you for your feedback. We’re sorry to hear about your experience. Please reach out to our customer service so we can assist you further and ensure your satisfaction with our products.
Best regards,
Giulia Petit-Fernand
Does not detach easily and does not stick well
Thank you for your feedback. We are sorry to hear that you have encountered difficulties with our products. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to offer you a solution 🙂
Best regards,
The C-Monetiquette team
I did not receive my package.
thank you for your feedback. We are sorry to hear about this issue. We have just contacted you by email to find a quick solution.
Best regards,
Chiara, C-MonEtiquette
I am disappointed with my labels, the proposed format does not match the material used
Thank you for taking the time to share your opinion. We are sorry to hear that the format of your labels does not meet your expectations. Your feedback is valuable and will help us improve our offering. We have contacted you directly by email to discuss your situation.
Best regards,
Alice C-Monetiquette
I ordered the new labels a line with glitter option etc… the product is compliant but they stapled everything, I end up with punched labels.. not great
Thank you for your feedback. We are glad to hear that the product meets your expectations, but we are sorry to learn that the packaging caused inconveniences. Your experience is valuable to us and we will ensure to improve our shipping methods to avoid this kind of situation in the future. Please feel free to contact us for any questions or concerns, we are here to assist you.
Best regards,
Giulia from C-Monetiquette
Very disappointed, labels that do not stick and come off very quickly…
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority, and we are committed to improving the quality of our products. Please feel free to contact us by email, we will be happy to find a solution.
Best regards,
Giulia C-Monetiquette
Unfortunately, the labels come off after a wash at 30 degrees in the washing machine
Thank you for your feedback. We are sorry to hear that you have encountered problems with the labels. The quality of our products is a priority for us and we are committed to ensuring maximum satisfaction. We kindly ask you to contact our customer service, we will be happy to assist you and find a solution.
Best regards,
Giulia from Petit-Fernand
I ordered on August 28 and I have never received my order, it's outrageous!!!
Thank you for taking the time to share your opinion. We are sorry to hear that you have not received your order.
Please contact us via our website with your order number. We will help you.
Have a nice day,
The C-MonEtiquette team
Very disappointed! No news about the mistake made. The received labels do not match either the name or the images. I hope the necessary will be done quickly!!
Thank you for taking the time to share your experience, even though we are sorry to learn of your disappointment. We take your feedback very seriously and are committed to resolving this situation as soon as possible. I have seen in the system that our customer service team has already resolved the issue and sent you new labels.
We apologize for this inconvenience and thank you for your understanding.
Best regards,
Giulia C-Monetiquette
The sticker is poorly stuck on the box. There are air bubbles, I am disappointed.
Thank you for your feedback. We are sorry to learn that the sticker did not meet your expectations. Your satisfaction is important to us, and we would like to resolve this issue. Please feel free to contact us directly so that we can provide you with a solution.
Best regards,
Giulia from C-Monetiquette.
I bought several things on this site (backpack + snack box + water bottle) and I am very disappointed with the water bottle: my son cannot drink from it, the suction through the straw is difficult. After testing it myself, I also cannot comfortably suck the water. I have to unscrew the cap for every sip... Really a shame, I regret this purchase.
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the water bottle did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.
We hope that the cap we sent you meets your expectations 🙂
Best regards,
The C-Monetiquette team
My daughter has been in school for 2 weeks and this evening when I picked her up from school, I noticed that her water bottle is broken. The tab to open the spout to drink has broken. She can no longer open her water bottle. Really disappointing for the price, I am let down.
Thank you for sharing your feedback. We are sorry to hear that your daughter's water bottle did not meet your expectations. We are committed to the quality of our products and would be happy to help you resolve this issue. We have just contacted you by email to propose a solution 🙂
Best regards,
Alice C-Monetiquette
A real hassle to peel them off, I do not recommend at all.
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and will help us improve our offerings. We have just contacted you by email to propose a solution 🙂
Best regards,
Alice C-Monetiquette